tow MAZDA CX9 2023 Owner's Guide

CAUTION
In the following cases, turn the system off to prevent a mis-operation:
 The vehicle is being towed or when towing another vehicle.
 The vehicle is on a chassis roller.
 When driving on rough roads such as in areas of dense grass or off-road.
Refer to Stopping the Smart Ci ty Brake Support (SCBS) system Operation on page 4-176 on
how to turn off the SCBS F system.
NOTE
The SCBS F system will operate under the following conditions.
The engine is running.
The Smart Brake Support/Smart City Brake Support (SBS/SCBS) system warning
indication (amber) does not illuminate.
(Rear-end collision warning)
The vehicle speed is about 4 to 80 km/h (2 to 50 mph).
(Brake control (Smart City Brake Support (SCBS) brake))
The vehicle speed is about 4 to 30 km/h (2 to 18 mph).
The SCBS F system is not turned off.
Under the following conditions, the SCBS F system may not operate normally:
The SCBS F system will not operate if the driver is deliberately performing driving
operations (accelerator pedal and steering wheel).
If there is the possibility of partial contact with a vehicle ahead.
The vehicle is driven on a slippery road surface such as wet roads or icy or snow-bound
roads.
The braking performance is adversely affected due to cold temperatures or wet brakes.
The vehicle is driven at the same speed as the vehicle ahead.
The accelerator pedal is depressed.
The brake pedal is depressed.
The steering wheel is being operated.
The selector lever is being operated.
In the following cases, the Forward Sensing Camera (FSC) determines that there is a
vehicle ahead and the SCBS F may operate.
Objects on the road at the entrance to a curve.
Vehicles passing in the opposite lane while making a curve.
Metal objects, bumps, or protruding objects on the road.
When passing through a toll gate.
When passing through low gates, narrow gates, car washing machines, or tunnels.
When Driving
i-ACTIVSENSE
4-175
CX-9_8LJ2-EA-22H_Edition1_old 2022-6-9 13:33:08

The obstruction is small.
The obstruction is thin such as a signpost.
The obstruction is positioned away from the center of the vehicle.
The surface of the obstruction is not pointed vertically relative to the vehicle.
The obstruction is soft such as a hanging curtain or snow stuck to a vehicle.
The obstruction is shaped irregularly.
The obstruction is extremely close.
In the following cases, the ultrasonic sensors (rear) cannot detect obstructions correctly
and the SCBS R may not operate.
Something is stuck on the bumper near an ultrasonic sensor (rear).
The steering wheel is turned sharply, or the brake or accelerator pedal is operated.
There is another obstruction near one obstruction.
During inclement weather such as rain, fog and snow.
High or low humidity.
High or low temperatures
Strong winds.
The path of travel is not flat.
Heavy luggage is loaded in the luggage compartment or on the rear seat.
Objects such as a wireless antenna, fog light, or illuminated license plate is installed
near an ultrasonic sensor (rear).
The orientation of an ultrasonic sensor (r ear) has deviated for reasons such as a
collision.
The vehicle is affected by other sound wave s such as the horn, engine noise, ultrasonic
sensor of another vehicle.
In the following cases, an ultrasonic sensor (rear) may detect something as a target
obstruction which could cause the SCBS R system to operate.
Driving on a steep slope.
Wheel blocks.
Hanging curtains, gate poles such as at toll gates and railroad crossing.
When traveling near objects such as foliage, barriers, vehicles, walls, and fences along
a road.
When driving off-road in areas where there is grass and forage.
When passing through low gates, narrow gates, car washing machines, and tunnels.
A towing bar is installed or a trailer is connected.
During the SCBS R brake control, the brake pedal may move rearward or become stiff.
The brakes are operating, but continue to depress the brake pedal.
When the system operates, the user is notified by the multi-information display.
The Smart City Brake Support (SCBS) warning indication (amber) turns on when the
system has a malfunction.
Refer to Taking Action on page 7-37.
When Driving
i-ACTIVSENSE
4-180
CX-9_8LJ2-EA-22H_Edition1_old 2022-6-9 13:33:08

Smart Brake Support(SBS)
*
The SBS system alert s the driver of a
possible collision using a display and
warning sound if the radar sensor (front)
and the Forward Sensing Camera (FSC)
determine that there i s the possibility of a
collision with a vehicle ahead while the
vehicle is being driven at about 15 km/h or
faster (10 mph or faster). Furthermore, if
the radar sensor (fr ont) and the Forward
Sensing Camera (FSC) determines that a
collision is unavoidable, the automatic
brake control is p erformed to reduce
damage in the event of a collision.
In addition, w hen the driver depresses the
brake pedal, the brake s are applied firmly
and quickly to assist. (Brake Assist (SBS
brake assist))
WA R N I N G
Do not rely completely on the SBS system
and always drive carefully:
The SBS is designed to reduce damage in
the event of a collision, not avoid an
accident. The ability to detect an
obstruction is limited depending on the
obstruction, weather conditions, or traffic
conditions. Therefore, if the accelerator
pedal or brake pedal is mistakenly
operated it could result in an accident.
Always verify the safety of the surrounding
area and depress the brake pedal or
accelerator pedal while keeping a safer
distance from vehicles ahead or on-coming
vehicles.
CAUTION
In the following cases, turn the system off
to prevent a mis-operation:
 The vehicle is being towed or when
towing another vehicle.
 The vehicle is on a chassis roller.
 When driving on rough roads such as in
areas of dense grass or
off-road.
NOTE
The SBS system operates when all of the
following conditions are met:
The ignition is switched ON.
The SBS system is on.
The vehicle speed is about 15 km/h or
faster (10 mph or faster).
The relative speed between your
vehicle and the vehicle ahead is about
15 km/h or faster (10 mph or faster).
The Dynamic Stability Control (DSC)
is not operating.
The SBS system may not operate under
the following conditions:
If the vehicle is accelerated rapidly
and it comes close to a vehicle ahead.
The vehicle is driven at the same
speed as the vehicle ahead.
The accelerator pedal is depressed.
The brake pedal is depressed.
The steering wheel is being operated.
The selector lever is being operated.
The turn signal is being used.
When the vehicle ahead is not
equipped with taillights or the
taillights are turned off.
When Driving
i-ACTIVSENSE
4-182*Some models.
CX-9_8LJ2-EA-22H_Edition1_old 2022-6-9 13:33:08

Exhaust gas from the vehicle in front, sand, snow, and water vapor rising from
manholes and grating, and water splashed into the air.
When towing a malfunctioning vehicle.
The vehicle is driven with tires having significantly different wear.
The vehicle is driven on down slopes or bumpy roads.
There are water puddles on the road.
The surroundings are dark such as during the night, early evening, or early morning, or
in a tunnel or indoor parking lot.
The illumination brightness of the headlights is reduced or the headlight illumination is
weakened due to dirt or a deviated optical axis.
The target object enters the blind spot of the Forward Sensing Camera (FSC).
A person or object bursts onto the road from the shoulder or cuts right in front of you.
You change lanes and approach a vehicle ahead.
When driving extremely close to the target object.
Tire chains or a temporary spare tire is installed.
The vehicle ahead has a special shape. For example, a vehicle towing a trailer house or
a boat, or a vehicle carrier carrying a vehicle with its front pointed rearward.
If the Forward Sensing Camera (FSC) cannot operate normally due to backlight or fog,
the system functions related to the Forward Sensing Camera (FSC) are temporarily
stopped and the following warn ing lights turn on. However, this does not indicate a
malfunction.
High Beam Control System (HBC) warning light (amber)
Lane-keep Assist System (LAS) & Lane Departure Warning System (LDWS) warning
indication
Mazda Radar Cruise Control with Stop & Go function (MRCC with Stop & Go
function) warning indication
Smart Brake Support/Smart City Brake Support (SBS/SCBS) warning indication
(amber)
If the Forward Sensing Camera (FSC) cannot operate normally due to high temperatures,
the system functions related to the Forward Sensing Camera (FSC) are temporarily
stopped and the following warn ing lights turn on. However, this does not indicate a
malfunction. Cool down the area around the Forward Sensing Camera (FSC) such as by
turning on the air conditioner.
High Beam Control System (HBC) warning light (amber)
Lane-keep Assist System (LAS) & Lane Departure Warning System (LDWS) warning
indication
Mazda Radar Cruise Control with Stop & Go function (MRCC with Stop & Go
function) warning indication
When Driving
i-ACTIVSENSE
4-242
CX-9_8LJ2-EA-22H_Edition1_old 2022-6-9 13:33:08

Under extremely hot or cold weather conditions.
The vehicle is driven on bumps, inclines, gravel, or grass covered roads.
Anything which generates ultrasound is near the vehicle, such as another vehicle's
horn, the engine sound of a motorcycle, the air brake sound of a large-sized vehicle, or
another vehicle's sensors.
The vehicle is driven in heavy rain or in road conditions causing water-splash.
A commercially-available fender pole or an antenna for a radio transmitter is installed
to the vehicle.
The vehicle is moving towards a tall or square curbstone.
An obstruction is too close to the sensor.
Obstructions under the bumper may not be detected. Obstructions that are lower than the
bumper or thin which may have been initially detected may no longer be detected as the
vehicle approaches more closely to the obstruction.
The following types of obstructions may not be detected:
Thin objects such as wire or rope
Things which absorb sonic waves easily such as cotton or snow
Angular shaped objects
Very tall objects, and those which are wide at the top
Small, short objects
Always have the system inspected at an Authorized Mazda Dealer if any shock is applied
to the bumpers, even in a minor accident. If the sensors are deviated, they cannot detect
obstructions.
(With front ultrasonic sensor and front ultrasonic corner sensor)
The system may have a malfunction if the beep does not operate or the indicator light
does not illuminate when the parking sensor switch is turned on. Consult an Authorized
Mazda Dealer.
(Without front ultrasonic sensor and front ultrasonic corner sensor)
The system may have a malfunction if the be ep does not operate. Consult an Authorized
Mazda Dealer.
(With front ultrasonic sensor and front ultrasonic corner sensor)
The system may have a malfunction if the beep sound which indicates a system
malfunction is heard and the i ndicator light flashes. Consult an Authorized Mazda Dealer.
The beeper which indicates a system malf unction may not be heard if the ambient
temperature is extremely cold, or mud, ice, or snow adheres to the sensor area. Remove
any foreign material from the sensor area.
When installing a trailer hitch, consult an Authorized Mazda Dealer.
When Driving
Parking Sensor System (M azda Connect (Type A))
4-277
CX-9_8LJ2-EA-22H_Edition1_old 2022-6-9 13:33:08

Under extremely hot or cold weather conditions.
The vehicle is driven on bumps, inclines, gravel, or grass covered roads.
Anything which generates ultrasound is near the vehicle, such as another vehicle's
horn, the engine sound of a motorcycle, the air brake sound of a large-sized vehicle, or
another vehicle's sensors.
The vehicle is driven in heavy rain or in road conditions causing water-splash.
A commercially-available fender pole or an antenna for a radio transmitter is installed
to the vehicle.
The vehicle is moving towards a tall or square curbstone.
An obstruction is too close to the sensor.
Obstructions under the bumper may not be detected. Obstructions that are lower than the
bumper or thin which may have been initially detected may no longer be detected as the
vehicle approaches more closely to the obstruction.
The following types of obstructions may not be detected:
Thin objects such as wire or rope
Things which absorb sonic waves easily such as cotton or snow
Angular shaped objects
Very tall objects, and those which are wide at the top
Small, short objects
Always have the system inspected at an Authorized Mazda Dealer if any shock is applied
to the bumpers, even in a minor accident. If the sensors are deviated, they cannot detect
obstructions.
The system may have a malfunction if the b eep does not operate or the indicator light
does not illuminate when the parking sensor switch is turned on. Consult an Authorized
Mazda Dealer.
The system may have a malfunction if the beep sound which indicates a system
malfunction is heard and the indicator light flashes. Consult an Authorized Mazda Dealer.
The beeper which indicates a system malfunction may not be heard if the ambient
temperature is extremely cold, or mud, ice, or snow adheres to the sensor area. Remove
any foreign material from the sensor area.
When installing a trailer hitch, c onsult an Authorized Mazda Dealer.
When Driving
Parking Sensor System (Mazda Connect (Type B))
4-288
CX-9_8LJ2-EA-22H_Edition1_old 2022-6-9 13:33:08

Returning to previous operation
To return to the previous operation, say, “Go Back” while in voice recognition mode.
Cancel
To put the Bluetooth
® Hands-Free system in standby mode, say, “Cancel” while in voic e
recognition mode.
To prevent a deterioration in the voice recognition rate and vo ice quality, the following
points should be observed:
The voice recognition cannot be performed while voice guidance or the beep sound is
operating. Wait until the voice g uidance or the beep sound is finished before saying a
command.
Phone related commands are available only when a phone is conne cted via Bluetooth®.
Make sure a phone is connected via Bluetooth
® before you operate phone related voice
commands.
Music play commands, such as Play Artist and Play Album can be used only in USB
audio mode.
Do not speak too slowly or loudly (no loud voice).
Speak clearly, without pausing between words or numbers.
Dialects or different wording ot her than hands-free prompts can not be recognized by
voice recognition. Speak in the wording specified by the voice commands.
It is not necessary to face the microphone or be close to it. Speak the voice commands
while maintaining a safe driving position.
Close the windows and/or the mo onroof to reduce loud noises from outside the vehicle, or
turn down the airflow of the cli mate control system while Bluet ooth
® Hands-Free is being
used.
Make sure the vents are not directing air up towards the microp hone.

Interior Features
Mazda Connect [Mazda Connect (Type A)]
5-24
CX-9_8LJ2-EA-22H_Edition1_old 2022-6-9 13:33:08

Charging may not operate normally
under the following conditions:
 The mobile device is fully charged.
 There is foreign matter between the
mobile device and the charging area.
 The temperature of the mobile device
is high.
 The mobile device is placed with the
charging side facing upward.
 The mobile device is placed in a
position extremely deviating from the
center of the charging area.
 Your vehicle is in an area where strong
radio waves or electrical noise occur
such as near a television tower, power
plant, or airport.
 The Near Field Communication (NFC)
function setting of the mobile device is
on (depends on the model of the
mobile device).
 Keep the following items away from the
charging area. Otherwise the data stored
on the mobile device could be erased or
the device could malfunction.
 Magnetic items such as magnets,
magnetic cards, and magnetic
recording media.
 High precision devices such as
wristwatches.
 Before using the Wireless Charger (Qi),
make sure to back up the data stored on
the mobile device. The data on the
mobile device could be deleted.
 Do not wipe the Wireless Charger (Qi)
using oil, alcohol, or thinner, or spray
hairspray or insecticide onto it.
Otherwise, it could cause damage or
cracking.Do not leave mobile devices in the cabin.
The temperature inside the cabin may
become very hot, causing the devices to
malfunction.

NOTE
A mobile device larger than the
charging area cannot be charged. In
addition, even if the mobile device is in
the charging area, the charging
efficiency may decrease or charging
may not be possible depending on where
the mobile device is placed.
If the function to reduce noise on the
radio is used, fast charging may be
disabled depending on the mobile device
being charged.
If the LED indicator is flashing in amber
or green, the charging efficiency is low.
Check that there is no foreign matter
between the mobile device and the
charging area, and position the mobile
device near the center of the charging
area.
Depending on the mobile device case or
accessories used, the mobile device may
not charge, or the charging efficiency
may be reduced resulting in a longer
charging time. If charging does not start
even when a mobile device is placed on
the charging area, remove the mobile
device case or any accessories.
While the keyless entry is operating,
charging may stop temporarily, however,
this does not indicate a problem.
During charging, the Wireless Charger
(Qi) and the mobile device become
warm, however, this does not indicate a
problem.
Interior Features
Interior Equipment
5-68
CX-9_8LJ2-EA-22H_Edition1_old 2022-6-9 13:33:08

▼Overhead Console
This console box i
s designed to store
eyeglasses or other accessories.
Push and release to open.
Type A
Type B
▼ Glove Compartment
To open the glove compartment, pull the
latch toward you.
To close the glove compartment, firmly
press in the center of the glove
compartment lid.
▼ Center Console
To open, push the button.
Front
Rear*
Interior Features
Interior Equipment
5-72*Some models.
CX-9_8LJ2-EA-22H_Edition1_old
2022-6-9 13:33:08

7If Trouble Arises
Helpful information on what to do if a problem arises with the vehicle.
Parking in an Emergency................. 7-2 Parking in an Emergency..............7-2
Flat Tire.............................................. 7-3 Spare Tire and Tool Storage......... 7-3
Changing a Flat Tire..................... 7-9
Battery Runs Out............................ 7-19 Jump-Starting............................. 7-19
Emergency Starting.........................7-22 Starting a Flooded Engine.......... 7-22
Push-Starting.............................. 7-22
Overheating......................................7-23 Overheating................................ 7-23
Emergency Towing.......................... 7-25 Towing Description.................... 7-25
Towing Hooks (Mexico ).............7-26
Warning/Indicator Lights and
Warning Sounds.............................. 7-28
If a Warning Light Turns On or
Flashes........................................ 7-28
Message Indicated on
Display........................................7-43
Message Indicated in Multi-
information Display
*.................. 7-45
Warning Sound is Activated....... 7-47
When Liftgate Cannot be
Opened..............................................7-52 When Liftgate Cannot be
Opened........................................7-52
Active Driving Display Does Not
Operate
*........................................... 7-53
If the Active Driving Display Does
Not Operate................................ 7-53
*Some models.7-1
CX-9_8LJ2-EA-22H_Edition1_old 2022-6-9 13:33:08