audio MAZDA MODEL 2 2017 (in English) Repair Manual

5–69
Interior Features
Audio Set [Type A (non-touchscreen)]
Redial Function
Redialing the number of the person
previously dialed using the phone is
possible.

1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Redial”
3. Prompt: “Dialing”

Telephone Number Input
NOTE
Practice this while parked until you are
con¿ dent you can do it while driving in
a non-taxing road situation. If you are
not completely comfortable, make all
calls from a safe parking position, and
only start driving when you can devote
your full attention to driving.
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Dial”
3. Prompt: “Number, please”
4. Say: [Beep] “XXXXXXXXXXX
(Telephone number)”
5. Prompt: “XXXXXXXXXXX.
(Telephone number) After the beep,
continue to add numbers, or say
Go-Back to re-enter the last entered
numbers, or press the Pick-Up button to
execute dialing.”
6. (Dialing)
Press the pick-up button or say “Dial”,
then go to Step 7.
(Adding/inputting telephone
number)
Say, “XXXX” (desired telephone
number), then go to Step 5.
(Telephone number correction)
Say, “Go Back”. The prompt replies,
“Go Back. The last entered numbers
have been removed.”. Then go back to
Step 3.
7. Prompt: “Dialing”

NOTE
The “Dial” command and a telephone
number can be combined.
Ex. In Step 2, say, “Dial 123-4567”
then, Steps 3 and 4 can be skipped.
Emergency calls
A call can be made to the emergency
phone number (112) using the voice input
command.

1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Emergency”
3. Prompt: “Dialing “112”, is this
correct?”
4. Say: [Beep] “Yes”
5. Prompt: “Dialing”

Receiving an Incoming Call
1 . Prompt: “Incoming call, press the
pick-up button to answer”
2. To accept the call, press the pick-up
button.
To reject the call, press the hang-up
button.

5–70
Interior Features
Audio Set [Type A (non-touchscreen)]
Hanging Up a Call
Press the hang-up button during the call. A
beep sound will con¿ rm that call is ended.
Mute
The microphone can be muted during a
call.

1. Press the talk button with a short press.
2. Say: [Beep] “Mute”
3. Prompt: “Microphone muted”

Cancelling mute
1. Press the talk button with a short press.
2. Say: [Beep] “Mute off”
3. Prompt: “Microphone unmuted”

Transferring a Call from Hands-
Free to a Device (Mobile Phone)
Communication between the hands-free
unit and a device (Mobile phone) is
cancelled, and the line can be switched
to a standard call using a device (Mobile
phone).

1. Press the talk button with a short press.
2. Say: [Beep] “Transfer call”
3. Prompt: “Transferred call to phone”

Transferring a Call from a Device
(Mobile Phone) to Hands-Free
Communication between devices (Mobile
phone) can be switched to Bluetooth ®
Hands-Free.

1. Press the talk button with a short press.
2. Say: [Beep] “Transfer call”
3. Prompt: “Transferred call to Hands
Free system”

Call interrupt
A call can be interrupted to receive an
incoming call from a third party.
Switch to a new incoming call using the
following methods.
(Method 1)
1. Press the pick-up button.
2. Prompt: “Swapping calls.”

(Method 2)
1. Press the talk button with a short press.
2. Say: [Beep] “Swap calls”
3. Prompt: “Swapping calls.”

NOTE

 To refuse an incoming call, press the
hang-up button.
  After receiving a new incoming call,
the previous call is placed on hold.
Switching calls
Switching back to the previous call can
also be done.
Method 1
1. Press the pick-up button.
2. Prompt: “Swapping calls.”

Method 2
1. Press the talk button with a short press.
2. Say: [Beep] “Swap calls”
3. Prompt: “Swapping calls.”

Three-way call function
1. Press the talk button with a short press.
2. Say: [Beep] “Join calls”
3. Prompt: “Joining calls”

5–71
Interior Features
Audio Set [Type A (non-touchscreen)]
Making a call using a telephone number
1. Press the talk button with a short press.
2. Say: [Beep] “Dial”
3. Prompt: “Number, please”
4. Say: [Beep] “XXXXXXXXXXX
(Telephone number)”
5. Prompt: “XXXXXXXXXXX.
(Telephone number) After the beep,
continue to add numbers, or say
Go-Back to re-enter the last entered
numbers, or press the Pick-Up button to
execute dialing.”
6. (Dialing)
Press the pick-up button or say “Dial”,
then go to Step 7.
(Adding/inputting telephone
number)
Say, “XXXX” (desired telephone
number), then go to Step 5.
(Telephone number correction)
Say, “Go Back”. The prompt replies,
“Go Back. The last entered numbers
have been removed.”. Then go back to
Step 3.
7. Prompt: “Dialing”

Making calls using the phonebook
1. Press the talk button with a short press.
2. Say: [Beep] “Call”
3. Prompt: “Name please.”
4. Say: [Beep] “XXXXX... (Ex. “John's
phone”)” (Say a voice tag registered in
the phonebook.)
5. Prompt: “Calling XXXXX... (Ex.
“John's phone”) XXXX (Ex. “at
home”). Is this correct?” (Voice tag and
phone number location registered in
phonebook).
6. Say: [Beep] “Yes”
7. Prompt: “Dialing”

Redialing function
1. Press the talk button with a short press.
2. Say: [Beep] “Redial”
3. Prompt: “Dialing”

Ending the current call
Press the hang-up button during the call.
DTMF (Dual Tone Multi-
Frequency Signal) Transmission
This function is used when transmitting
DTMF via the user's voice. The receiver
of a DTMF transmission is generally a
home telephone answering machine or
a company's automated guidance call
centre (When you send tone signals
back according to the voice guidance
recording).

1. Press the talk button with a short press.
2. Say: [Beep] “XXXX... send” (Say
DTMF code)
3. Prompt: “Sending XXXX... (DTMF
code)”

5–72
Interior Features
Audio Set [Type A (non-touchscreen)]
*Some models.
Voice Recognition *
In this section, the basic operation of the
voice recognition is explained.
Activating Voice Recognition
To Activate the Main Menu: Press the
pick-up button or talk button with a short
press.
Ending Voice Recognition
Use one of the following methods:
 


 Press and hold the talk-button.



 Press the hang-up button.
Skipping Voice Guidance (for faster
operation)
Press and release the talk-button.
NOTE
  The Bluetooth ® Hands-Free system
is operable several seconds after the
ignition is switched to ACC or ON
(requires less than 15 seconds).
  When operating the audio unit or
the A/C while using Bluetooth ®
Hands-Free, the beep sounds or voice
guidance (audio unit)/cannot be
heard.

Tutorial
The tutorial explains how to use
Bluetooth
® Hands-Free.
To activate the tutorial, do the following:

1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Tutorial”
3. Follow the prompts to receive the
appropriate voice guidance instructions.

Commands useable anytime during
voice recognition
“Help” or “Go Back” are commands
which can be used at anytime during voice
recognition.
Help function use
The help function informs the user of all
the available voice commands under the
current conditions.

1. Say: [Beep] “Help”
2. Follow the prompts to receive the
appropriate voice guidance instructions.

Returning to previous operation
This command is for returning to the
previous operation while in the voice
recognition mode.
Say: [Beep] “Go Back”

5–73
Interior Features
Audio Set [Type A (non-touchscreen)]
*Some models.
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
 




 The voice recognition cannot be
performed while voice guidance or
the beep sound is operating. Wait
until the voice guidance or the beep
sound is ¿ nished before saying your
commands.




 Dialects or different wording other
than hands-free prompts cannot be
recognised by voice recognition. Speak
in the wording speci¿ ed by the voice
commands.
 


 It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
 


 Do not speak too slow or too loud.



 Speak clearly, without pausing between
words or numbers.
 


 Close the windows to reduce loud
noises from outside the vehicle, or turn
down the airÀ ow of the air-conditioning
system while Bluetooth
® Hands-Free is
being used.
 


 Make sure the vents are not directing air
up towards the microphone.

NOTE
If the voice recognition performance is
not satisfactory.
Refer to Voice Recognition Learning
Function (Speaker Enrolment) (Type A)
on page 5-73 .
Refer to Troubleshooting on page
5-76 .
Voice Recognition
Learning Function
(Speaker Enrolment)
*
The voice recognition learning function
enables voice recognition appropriate to
the characteristics of the user's voice. If the
recognition of the voice input commands
to the system is not adequate, this function
can largely improve the system's voice
recognition of the user. If your voice can
be recognised suf¿ ciently without using
this function, you may not realize the
added bene¿ t of the function. To register
your voice, the voice input command
list must be read out. Read out the list
when the vehicle is parked. Perform the
registration in as quiet a place as possible
(page 5-72 ). The registration must be
performed completely. The required time
is a few minutes. The user needs to be
seated in the driver's seat with the voice
input command list for voice recognition
learning visible.
When voice recognition learning is
done for the ¿ rst time
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Voice training”
3. Prompt: “This operation must be
performed in a quiet environment while
the vehicle is stopped. See the owner's
manual for the list of required training
phrases. Press and release the talk
button when you are ready to begin.
Press the hang-up button to cancel at
any time.”
4. Press the talk button with a short press.

5–74
Interior Features
Audio Set [Type A (non-touchscreen)]
5. The voice guidance reads out the voice
input command number (refer to the
voice input command list for voice
recognition learning). (Ex. “Please read
phrase 1”)
6. Say: [Beep] “0123456789” (Say
the voice input command for voice
recognition learning (1 to 8) according
to the voice guidance.)
7. Prompt: “Speaker enrolment is
complete.”

NOTE
If an error occurred in the voice
recognition learning, re-learning can be
done by pressing the talk button with a
short press.
Voice recognition re-learning
If voice recognition learning has already
been done.

1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Voice training”
3. Prompt: “Enrolment is enabled/
disabled. Would you like to disable/
enable or retrain?”
4. Say: [Beep] “Retrain”
5. Prompt: “This operation must be
performed in a quiet environment while
the vehicle is stopped. See the owner's
manual for the list of required training
phrases. Press and release the talk
button when you are ready to begin.
Press the hang-up button to cancel at
any time.”
6. Press the talk button with a short press. 7. The voice guidance reads out the voice
input command number (refer to the
voice input command list for voice
recognition learning). (Ex. “Please read
phrase 1”)
8. Say: [Beep] “0123456789” (Say
the voice input command for voice
recognition learning (1 to 8) according
to the voice guidance.)
9. Prompt: “Speaker enrolment is
complete.”

NOTE
If an error occurred in the voice
recognition learning, re-learning can be
done by pressing the talk button with a
short press.

5–75
Interior Features
Audio Set [Type A (non-touchscreen)]
Voice input command list for voice
recognition learning
When reading out, the following points
must be observed:
 


 Read out the numbers one at a time
correctly and naturally.
  (For example, “1234” must be read out
“one, two, three, four” not “twelve,
thirty four”.)
 


 Do not read out parentheses. “(” and
hyphens “-” are used for separating
numbers in a phone number.

E x .
“(888) 555-1212” must be spoken “Eight,
eight, eight, ¿ ve, ¿ ve, ¿ ve, one, two, one,
two.”
Phrase Command
1 0123456789
2 (888) 555-1212
3 Call
4 Dial
5 Setup
6 Cancel
7 Continue
8 Help

NOTE
  The applicable phrase appears in the
audio display.
  After user voice registration is
completed, voice guidance “Speaker
enrolment is complete” is announced.
Voice recognition learning on/off
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Voice training”
3. Prompt: “Enrolment is enabled/
disabled. Would you like to disable/
enable or retrain?”
4. Say: [Beep] “Disable” or “Enable”
5. When “Disable” is spoken, the voice
recognition learning is turned off.
When “Enable” is spoken, the voice
recognition learning is turned on.
6. Prompt: “Speaker Enrolment is
disabled/enabled.”

5–76
Interior Features
Audio Set [Type A (non-touchscreen)]
*Some models.
Troubleshooting *
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service centre.
Phone:
(Germany)
0800 4263 738 (8:00—18:00 Central European Time)
(Except Germany)
00800 4263 7383 (8:00—18:00 Central European Time)
(Worldwide)

49 (0) 6838 907 287 (8:00—18:00 Central European Time)
W e b :
http://www.mazdahandsfree.com

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing — First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth
® function and the Find
Mode/Visible setting *1 on the
device are turned on. If pairing is
still not possible after this, contact
an expert repairer, we recommend
an Authorised Mazda Repairer or
Mazda Bluetooth
® Hands-Free
Customer Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognised correctly. Perform pairing using the following
procedure. Clear “Mazda” stored in the device.
Perform pairing again.
Unable to perform pairing
The Bluetooth ® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth ®
function and the Find Mode/Visible
setting
*1 on the device are turned on
and pairing or reconnect. Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated. Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetooth
® unit

5–77
Interior Features
Audio Set [Type A (non-touchscreen)]
NOTE
  When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogramme the pairing information to the Bluetooth ® unit.   If you pair your phone which has already been paired to your vehicle more than once
in the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth
® search on your mobile device once again, and pair to a newly detected
“Mazda”.
  Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone
and on the vehicle.
  If Bluetooth ® -enabled devices are used in the following locations or conditions,
connection via Bluetooth ® may not be possible.  


 The device is in a location hidden from the centre display such as behind or under a
seat, or inside the glove compartment.
 


 The device contacts or is covered by a metal object or body.



 The device is set to power-saving mode. 

 Different Bluetooth ® -enabled devices can be used for Bluetooth ® Hands-Free and
Bluetooth ® audio. For example, device A can be connected as a Bluetooth ® Hands-Free
device and device B can be connected as a Bluetooth ® audio device. However, the
following may occur when they are used at the same time.
 


 The Bluetooth ® connection of the device is disconnected.



 Noise occurs in the Hands-Free audio.



 Hands-Free operates slowly.

5–78
Interior Features
Audio Set [Type A (non-touchscreen)]
Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
Excessive, slow speech.
Excessive, forceful speech
(shouting).

Speaking before the beep sound
has ended.

 Loud noise (speaking or noise from
outside/inside vehicle).

 A i rÀ ow from A/C is blowing
against the microphone.

 Speaking in off-standard
expressions (dialect).
Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers. False recognition of numbers
Poor voice recognition There is a malfunction in the
microphone. A poor connection or malfunction
with the microphone may have
occurred. Consult an expert repairer,
we recommend an Authorised
Mazda Repairer.
Phone-related voice recognition is
disabled There is a problem with the
connection between the Bluetooth
®
unit and the device. If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognised The Bluetooth
® system is under a
condition in which recognition is
dif¿ cult. By carrying out the following
measures, the rate of recognition
will improve.
Clear memory from the phonebook
which is not used very often.

 Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mum”, “Dad”,
recognition will improve.)

When operating the audio, a song
name is not recognised Song names cannot be recognised
by voice. —
You want to skip guidance — Guidance can be skipped by quickly
pressing and releasing the Talk
button.

Regarding problems with calls
Symptom Cause Solution method
When starting a call, vehicle noise
from the other party can be heard For about three seconds after
starting a call, the Bluetooth
®
unit's Noise Suppression function
requires time to adapt to the call
environment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.