phone MAZDA MODEL 3 HATCHBACK 2013 (in English) Repair Manual

Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qContact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical condition in
accordance with a certified physician you must contact your dealership in order to avoid
the potential loss of the warranty of your vehicle which may occur if some third party is
hired by the customer to make any modifications to this system.
Log on: at www.MazdaMexico.com.mx
Answers to many questions, including how to locate or contact a local Mazda dealership in
Mexico, can be found here.
E-mail: click on“Contactanos”at the top of the page at www.MazdaMexico.com.mx
By phone at: 01 800 01 MAZDA (62932)
By letter at:
Attn: Customer Assistance
Mazda Motor de Mexico
Mario Pani #150, PB Col. Lomas de Santa Fe
Mexico, D.F. C.P. 05300
Del. Cuajimalpa de Morelos
Tel: Customer Assistance
01 800 01 MAZDA (62932).
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
Customer Information
Customer Assistance
9-11

Add-On Non-Genuine Parts and Accessories
Non-genuine parts and accessories for Mazda vehicles can be found in stores.
These may fit your vehicle, but they are not approved by Mazda for use with Mazda
vehicles. When you install non-genuine parts or accessories, they could affect your
vehicle's performance or safety systems; the Mazda warranty doesn't cover this. Before you
install any non-genuine parts or accessories, consult an Authorized Mazda Dealer.
WARNING
Always consult an Authorized Mazda Dealer before you install non-genuine parts or
accessories:
Installation of non-genuine parts or accessories is dangerous. Improperly designed
parts or accessories could seriously affect your vehicle's performance or safety
systems. This could cause you to have an accident or increase your chances of
injuries in an accident.
Be very careful in choosing and installing add-on electrical equipment, such as
mobile telephones, two-way radios, stereo systems, and car alarm systems:
Incorrectly choosing or installing improper add-on equipment or choosing an
improper installer is dangerous. Essential systems could be damaged, causing engine
stalling, air-bag (SRS) activation, ABS/TCS/DSC inactivation, or a fire in the vehicle.
Mazda assumes no responsibility for death, injury, or expenses that may result from the
installation of add-on non-genuine parts or accessories.
9-18
Customer Information
Warranty

Cell Phones Warning
WARNING
Please comply with the legal regulations concerning the use of communication
equipment in vehicles in your State or Province:
Use of any electrical devices such as cell phones, computers, portable radios, vehicle
navigation or other devices by the driver while the vehicle is moving is dangerous.
Dialing a number on a cell phone while driving also ties-up the driver's hands. Use of
these devices will cause the driver to be distracted and could lead to a serious
accident. If a passenger is unable to use the device, pull off the right-of-way to a safe
area before use. If use of a cell phone is necessary despite this warning, use a hands-
free system to at least leave the hands free to drive the vehicle. Never use a cell
phone or other electrical devices while the vehicle is moving and, instead,
concentrate on the full-time job of driving.
Customer Information
Cell Phones
9-19

Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect
Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact
Transport Canada by mail at: Transport Canada, ASFAD, Place de Ville Tower C, 330
Sparks Street, Ottawa ON K1A 0N5.
For additional road safety information, please visit the Road Safety website at:
http://www.tc.gc.ca/roadsafety/menu.htm
Customer Information
Reporting Safety Defects
9-43

B
Bluetooth® Hands-Free (Type A) ... 6-118
Basic Bluetooth® Hands-Free
operation .................................. 6-122
Convenient use of the hands-free
system ...................................... 6-127
Hands-free setting .................... 6-133
Mazda Bluetooth® Hands-Free
customer service ....................... 6-140
Safety certification ................... 6-140
When Bluetooth® Hands-Free cannot
be used ..................................... 6-139
Body Lubrication .............................. 8-30
Boost Gauge ..................................... 5-45
Bottle Holder ................................... 6-190
Brake/Clutch
Fluid ........................................... 8-27
Brakes
Anti-lock brake system (ABS) ..... 5-8
Brakes assist ................................. 5-9
Foot brake .................................... 5-5
Parking brake ............................... 5-6
Warning light ............................... 5-7
Break-In Period ................................... 4-7
Bulb Replacement ............................. 8-46
C
Capacities .......................................... 10-6
Carbon Monoxide ............................... 4-5
Cargo Securing Loops .................... 6-193
Catalytic Converter ............................. 4-4
Cell Phones ....................................... 9-19
Center Console ................................ 6-192
Center Pocket .................................. 6-191
C
Child Restraint
Child restraint precautions ......... 2-26
Child-restraint system installation
position ...................................... 2-31
Installing child-restraint
systems ....................................... 2-32
LATCH child-restraint
systems ....................................... 2-39
Child Safety Locks for Rear Doors ... 3-37
Climate Control System ...................... 6-2
Gas specifications ..................... 10-11
Clock ............................................... 6-179
Cruise Control ................................... 5-22
Cup Holder ...................................... 6-189
Customer Assistance ........................... 9-2
D
Dashboard Illumination .................... 5-45
Daytime Running Lights ................... 5-69
Defroster
Mirror ......................................... 5-76
Rear window .............................. 5-75
Dimensions ....................................... 10-7
Door Locks ....................................... 3-32
Driving In Flooded Area ................... 4-11
Driving on Uneven Road .................. 4-13
Driving Tips ........................................ 4-7
Automatic transaxle ................... 5-20
Break-in period ............................ 4-7
Driving in flooded area .............. 4-11
Driving on uneven road ............. 4-13
Hazardous driving ........................ 4-8
Money-saving suggestions ........... 4-7
Rocking the vehicle ...................... 4-9
Turbocharged vehicles ............... 4-14
Winter driving .............................. 4-9
Index
11-3