bluetooth MAZDA MODEL 3 HATCHBACK 2015 (in English) Repair Manual

*Some models.5–149
Interior Features
Bluetooth®
Troubleshooting *
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service centre.
Phone:
(Germany)
0800 4263 738 (8:00—18:00 Central European Time)
(Except Germany)
00800 4263 7383 (8:00—18:00 Central European Time)
(Worldwide)
49 (0) 6838 907 287 (8:00—18:00 Central European Time)
Web:
http://www.mazdahandsfree.com
Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing — First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth® function and the Find
Mode/Visible setting *1 on the
device are turned on. If pairing is
still not possible after this, contact
an expert repairer, we recommend
an Authorised Mazda Repairer or
Mazda Bluetooth
® Hands-Free
Customer Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognised correctly. Perform pairing using the following
procedure. Clear “Mazda” stored in the device. Perform pairing again.
Unable to perform pairing
The Bluetooth
® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth ®
function and the Find Mode/Visible
setting*1 on the device are turned on
and pairing or reconnect. Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated. Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetooth
® unit
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5–150
Interior Features
Bluetooth®
NOTE
  When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogramme the pairing information to the Bluetooth ® unit.   If you pair your phone which has already been paired to your vehicle more than once
in the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth
® search on your mobile device once again, and pair to a newly detected
“Mazda”.
  Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone
and on the vehicle.
Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
Excessive, slow speech. Excessive, forceful speech
(shouting).
Speaking before the beep sound
has ended.
Loud noise (speaking or noise from
outside/inside vehicle).
Airfl ow from A/C is blowing
against the microphone.
Speaking in off-standard
expressions (dialect). Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers. False recognition of numbers
Poor voice recognition There is a malfunction in the
microphone. A poor connection or malfunction
with the microphone may have
occurred. Consult an expert repairer,
we recommend an Authorised
Mazda Repairer.
Phone-related voice recognition is
disabled There is a problem with the
connection between the Bluetooth
®
unit and the device. If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognised The Bluetooth
® system is under a
condition in which recognition is
diffi cult. By carrying out the following
measures, the rate of recognition
will improve. Clear memory from the phonebook
which is not used very often.
Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mum”, “Dad”,
recognition will improve.)
When operating the audio, a song
name is not recognised Song names cannot be recognised
by voice. —
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5–151
Interior Features
Bluetooth®
Symptom Cause Solution method
You want to skip guidance — Guidance can be skipped by quickly
pressing and releasing the Talk
button.
Regarding problems with calls
Symptom Cause Solution method
When starting a call, vehicle noise
from the other party can be heard For about three seconds after
starting a call, the Bluetooth
®
unit's Noise Suppression function
requires time to adapt to the call
environment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.
Other problems
Symptom Cause Solution method
The indication for the remaining
battery is different between the
vehicle and the device The indication method is different
between the vehicle and the device. —
When a call is made from the
vehicle, the telephone number is
updated in the incoming/outgoing
call record but the name does not
appear The number has not been registered
into the phonebook. If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when the
engine is restarted.
The cell phone does not synchronize
with the vehicle regarding the
incoming/outgoing call record Some types of cell phones do not
synchronize automatically. Operate the cell phone for
synchronization.
It takes a long time to complete the
function for changing the language A maximum of 60 seconds is
required. —
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8–11
Customer Information
Declaration of Conformity
Bluetooth® Hands-Free
Type A/Type B
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8–20
Customer Information
Electromagnetic Compatibility
Aerial positions:
: front right of roof
: front left of roof
: centre of roof
: both sides of liftgate (Hatchback)
: both sides of boot lid (Saloon)
Frequency Band (MHz) Maximum output power (Wattage) Aerial Positions
50 — 54 50
68 — 87.5 50
142 — 176 50
380 — 470 50
806 — 940 10
1200 — 1300 10
1710 — 1885 10
1885 — 2025 10
2400 — 2500 0.01 *1 In a cabin *1
*1 Only for Bluetooth ®
NOTE
After the installation of RF transmitters, check for disturbances from and to all electrical
equipment in the vehicle, both in the standby and transmit modes.
Check all electrical equipment:
 
 with the ignition ON 
 with the engine running 
 during a road test at various speeds.
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10–2
Index
1
120 km/h warning beep ....................... 7-53
A
Accessory Socket .............................. 5-155
Active Driving Display ....................... 4-38
Adaptive Front Lighting System
(AFS)................................................. 4-103
AFS OFF indicator light.............. 4-103
AFS OFF switch .......................... 4-103
Add-On Non-Genuine Parts and
Accessories ........................................... 8-3
Adjustable Speed Limiter ................. 4-133
Adjustable speed limiter display ... 4-134
Adjustable speed limiter main indicator
light (amber) ................................ 4-135
Adjustable speed limiter set indicator
light (green) ................................. 4-135
Setting the system ....................... 4-137
Speed limiter warning beep ......... 4-136
Temporarily cancelling the
system .......................................... 4-138
Turning the system On/Off.......... 4-136
Advanced Key
Advanced keyless entry system ...... 3-9
Operational range .......................... 3-10
Air Bag/Front Seat Belt Pretensioner
System Warning Beep ......................... 7-49
Air Bag Systems ................................. 2-39
Air-Conditioning System ...................... 5-2
Automatic Air-Conditioning ......... 5-10
Dual-Zone Automatic Air-
Conditioning .................................. 5-14
Manual Air-Conditioning ................ 5-5
Operating Tips ................................. 5-2
Vent Operation ................................ 5-3
Ambient Temperature Display ............ 4-29
Antilock Brake System (ABS) ............ 4-87
Ashtray .............................................. 5-161 Audio Control Switch
Adjusting the Volume .................... 5-74
Mute Switch .................................. 5-75
Seek Switch ................................... 5-74
Audio System ...................................... 5-19
AUX/USB/iPod mode ................... 5-75
Aerial ............................................. 5-19
Audio Control Switch ................... 5-73
Audio Set (Type A/Type B) ........... 5-32
Audio Set (Type C/Type D) .......... 5-48
Operating Tips for Audio System ... 5-20
Automatic Transaxle ........................... 4-50
Active Adaptive Shift (AAS) ........ 4-52
Direct Mode .................................. 4-59
Driving tips.................................... 4-60
Manual shift mode......................... 4-53
Shift-lock override ........................ 4-53
Shift-lock system ........................... 4-52
Shift position indication ................ 4-51
Transaxle ranges ............................ 4-51
Warning light ................................. 4-51
B
Battery ................................................. 6-40
Inspecting Electrolyte Level ......... 6-42
Maintenance .................................. 6-42
Recharging .................................... 6-42
Replacement .................................. 6-42
Specifi cations .................................. 9-6
Battery runs out ................................... 7-21
Jump-Starting ................................ 7-21
Bluetooth
® ........................................... 5-95
Bluetooth® Audio (Type A/
Type B) ........................................ 5-135
Bluetooth
® Audio (Type C/
Type D) ........................................ 5-137
Bluetooth
® Hands-Free (Type A/Type
B) ................................................. 5-119
Bluetooth
® Hands-Free (Type C/Type
D)................................................. 5-126
Troubleshooting .......................... 5-149
Body Lubrication ................................ 6-35
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