MAZDA MODEL 3 HATCHBACK 2018 Owners Manual (in English)

▼Blind Spot Monitoring (BSM)
Warning Beep*
Driving forward
The warning beep operates when the turn
signal lever is operated to the side where
the Blind Spot Monit
oring (BSM) warning
light is illuminated.
NOTE
A personalized function is available to
change the Blind Spot Monitoring (BSM)
warning beep sound volume.
Refer to Personalization Features on page
9-12.
Reversing
The Blind Spot Monitoring (BSM)
warning sound is activated if there is a
possibility of collision with a vehicle
approaching from behind and from the
rear on the left and right sides of the
vehicle.
▼ Excessive Speed Warning
If the vehicle speed exceeds the speed
limit sign displayed on the active driving
display, the warning sound is activated and
the area around the speed limit sign
displayed on the active driving display
flashes 3 times in amber, and if the vehicle
speed continues to exceed the displayed
speed limit sign, the indication stops
flashing and remains on.
▼Mazda Radar Cruise Control
(MRCC) System Warnings*
The Mazda Radar Cruise Control (MRCC)
system warnings notify the driver of
system malfunctions and cautions on use
when required.
Check based on the beep sound.
Cautions
What to check
The beep sounds 1 time
while the Mazda Radar
Cruise Control (MRCC)
is operating The vehicle speed is
slower than 25 km/h (16
mph) and the Mazda Ra-
dar Cruise Control
(MRCC) system has
been canceled.
The beep sounds contin-
uously while driving The distance between
your vehicle and the ve-
hicle ahead is too close.
Verify the safety of the
surrounding area and re-
duce vehicle speed.
When the Mazda Radar
Cruise Control (MRCC)
is operating, the beep
sounds and the Mazda
Radar Cruise Control
(MRCC) warning light
(amber) in the instru-
ment cluster turns on. A malfunction in the
system may be indicated.
Have your vehicle in-
spected at an Authorized
Mazda Dealer.
▼
Collision warning*
If there is a possibility
of a collision with a
vehicle ahead or an obs truction at the rear
of the vehicle, the warning light in the
instrument cluster flashes at the same time
as the warning indication is displayed in
the active driving display, and a warning
sound is activated intermittently.
▼ Power Steering Warning Buzzer
If the power steering system has a
malfunction, the power steering
malfunction light turns on or flashes and
the buzzer operates at the same time.
Refer to Warning Lights on page 4-24.
▼
Over Rev. Buzzer*
The buzzer sounds to not
ify the driver if
the engine speed is about to exceed the
permissible engine speed.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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CAUTION
Operate the accelerator and shift gears
according to the driving conditions so that
the buzzer does not sound. If the engine
speed exceeds the permissible engine
speed, the engine could be damaged.
▼ Electric Parking Brake (EPB)
Warning Beep
The warning buzzer is activated under the
following conditions:
The vehicle is driven with the electric
parking brake (EPB) applied.
The electric parking brake (EPB) switch
is pulled while the
vehicle is driven.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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When Liftgate/Trunk LidCannot be Opened
If the battery is dead, the liftgate/trunk lid
cannot be unlocked and opened.
In this case, the liftgate/trunk lid can be
unlocked by taking care of the dead
battery situation.
Refer to Jump-Starting on page 7-16.
If the liftgate/trunk lid cannot be unlocked
even if the dead battery situation has been
resolved, the electrical system may have a
malfunction.
In this case, the liftgate/trunk lid can be
opened using the following procedure as
an emergency measure.
(5–door)
1. Wrap the end of a flathead screwdriver
in a cloth and remove the cap on the
interior surface of th e liftgate using it.

Cap
2. Turn the lever to the right to unlock the liftgate.

Lever
Cap
(4–door)
1. Open the cover.
2. (With theft-prevention cover)
Open the cap.

Cover
Cap
If Trouble Arises
When Liftgate/Trunk Lid Cannot be Opened
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3.(With theft-prevention cover)
Turn the screw counterclockwise and
remove it, and then remove the
theft-prevention cover.

Screw
4. Move the lever to the left to fold the
seatback.

Cover
Lever
5. Move the lever to the left to open thetrunk lid.
(Type A)

(Type B)

After performing this emergency measure,
have the vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
If Trouble Arises
When Liftgate/Trunk Lid Cannot be Opened
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If the Active Driving
Display Does Not Operate
If the active driving display does not
operate, switch the ignition off and then
restart the engine. If the active driving
display does not operate even with the
engine restarted, have the vehicle
inspected at an Autho rized Mazda Dealer.
If Trouble Arises
Active Driving Display Does Not Operate
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MEMO
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8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on
equipment.
Customer Assistance......................... 8-2 Customer Assistance
(U.S.A.)........................................ 8-2
Customer Assistance
(Canada)....................................... 8-7
Customer Assistance (Puerto
Rico)........................................... 8-10
Customer Assistance
(Mexico)..................................... 8-11
Mazda Importer/Distributors........ 8-13 Importer/Distributor................... 8-13
Reporting Safety Def ects................ 8-14
Reporting Safety Defects
(U.S.A.)...................................... 8-14
Reporting Safety Defects
(Canada)..................................... 8-15
Warranty.......................................... 8-16 Warranties for Your Mazda.........8-16
Outside the United States/
Canada........................................ 8-17
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada)..................... 8-18
Add-On Non-Genuine Parts and
Accessories................................. 8-19
Cell Phones....................................... 8-20
Cell Phones Warning.................. 8-20
Event Data Recorder. ......................8-21
Event Data Recorder (U.S.A. and
Canada)....................................... 8-21
Recording of Vehicle Data.............. 8-22 Recording of Vehicle Data..........8-22
Uniform Tire Quality Grading System
(UTQGS).......................................... 8-23 Uniform Tire Quality Grading
System (UTQGS)....................... 8-23
Tire Information (U.S.A.)............... 8-25 Tire Labeling.............................. 8-25
Location of the Tire Label
(Placard)..................................... 8-30
Tire Maintenance........................ 8-33
Vehicle Loading.......................... 8-36
Steps for Determining the Correct
Load Limit.................................. 8-42
Declaration of Confo rmity..............8-43
Declaration of Conformity......... 8-43
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to ke ep your Mazda vehicle in
top condition.
If you have any questions or recommendations for improvement re garding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we r ecommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, contact an Authorized Mazda Dealer. For more
information, go to NHTSA website www.safercar.gov (VEHICLE SHOPPERS > Air Bags >
Air Bag FAQs > Air Bag Deactivation).
▼ STEP 1: Contact Your Mazda Dealer
Discuss the matter wi
th an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
If your concern has not been resolved by the CUSTOMER RELATIONS , SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP 2.
▼STEP 2: Contact Mazda No
rth American Operations
If for any reason you feel the need for further a ssistance after contacting your dealership
management or it becomes necessary to have the components or wi ring system for the
supplementary restrai nt system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can re ach Mazda North American
Operations by one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.

E-mail: click on "Contact Us" loc ated on the bottom of the page at www.mazdausa.com
under "Help"

Customer Information and Reporting Safety Defects
Customer Assistance
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By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your regis tration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

If you live outside the U.S.A., please contact your nearest Maz da Distributor.
▼STEP 3: Contact Bett
er Business Bureau (BBB)
Mazda North American Operations realizes that mutual agreement on some issues may not
be possible. As a final step to ensure that your concerns are b eing fairly considered, Mazda
North American Operations has agreed to participate in a disput e settlement program
administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.

BBB AUTO LINE works with consumers and the manufacturer in an a ttempt to reach a
mutually acceptable resolution of any warranty related concerns . If the BBB is not able to
facilitate a settlement they will provide an informal hearing before an arbitrator.

You are required to resort to BBB AUTO LINE before exercising r ights or seeking remedies
under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the extent
permitted by the applicable state “Lemon Law”, you are also req uired to resort to BBB
AUTO LINE before exercising any rights or seeking remedies unde r the “Lemon Law”. If
you choose to seek remedies that are not created by the Magnuso n-Moss Warranty Act or
the applicable state “Lemon Law”, you are not required to first use BBB AUTO LINE.

Customer Information and Reporting Safety Defects
Customer Assistance
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The whole process normally takes 40 days or less. The arbitration decision is not binding on
you or Mazda unless you accept th e decision. For more information about BBB AUTO
LINE, including current eligibil ity standards, please call 1-800-955-5100 or visit the BBB
website at www.bbb.org/autoline.

Being truly committed to custome r satisfaction is more than a phrase with Mazda. We hope
to satisfy every customer direct ly, but if there is ever a question about our decision, Mazda
believes in providing a fast, fa ir and free method such as the BBB AUTO LINE to ensure
Mazda delivers on our commitment to do the right thing for our customers!
▼California Customers
1. Mazda North American Operation
s participates in BBB AUTO LINE, a mediation/
arbitration program administered by the Council of Better Busin ess Bureaus [4200
Wilson Boulevard, Arlington, Virginia 22203] through local Bett er Business Bureaus.
BBB AUTO LINE and Mazda have been certified by the Arbitration Certification
Program of the California Dep artment of Consumer Affairs.
2. If you have a problem arising under a Mazda written warranty, we encourage you to bring it to our attention. If we are unable to resolve it, you may file a claim with BBB
AUTO LINE. Claims must be filed with BBB AUTO LINE within six ( 6) months after
the expiration of the warranty.
3. To file a claim with BBB AUTO LINE, call 1-800-955-5100. Ther e is no charge for the
call.
4. In order to file a claim with BBB AUTO LINE, you will have to provide your name and
address, the brand name and vehicle identification number (VIN) of your vehicle, and a
statement of the nature of your p roblem or complaint. You will also be asked to provide:
the approximate date of your acquisition of the vehicle, the ve hicle's current mileage, the
approximate date and mileage at the time any problem(s) were fi rst brought to the
attention of Mazda or one of our dealers, and a statement of the relief you are seeking.
5. BBB AUTO LINE staff may try to help resolve your dispute thro ugh mediation. If
mediation is not successful, or if you do not wish to participa te in mediation, claims
within the program's jurisdicti on may be presented to an arbitr ator at an informal
hearing. The arbitrator's decision should ordinarily be issued within 40 days from the
time your complaint is filed; there may be a delay of 7 days if you did not first contact
Mazda about your problem, or a de lay of up to 30 days if the arbitrator requests an
inspection/report by an impartial technical expert or further i nvestigation and report by
BBB AUTO LINE.
Customer Information and Reporting Safety Defects
Customer Assistance
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