service MAZDA MODEL 3 HATCHBACK 2019 (in English) User Guide

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Interior Features
Mazda Connect
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Introduction
▼Introduction
Be careful not to hurt yourself when
inspecting your vehicle
, replacing a tire, or
doing some kind of maintenance such as
car washing. In partic ular, wear thick work
gloves such as cotton gloves when
touching areas that are difficult to see
while inspecting or working on your
vehicle. Doing inspections or procedures
with your bare hands could cause injury.

If you are unsure about any procedure this
manual describes, we strongly urge you to
have a reliable and qualified service shop
perform the work, preferably an
Authorized Mazda Dealer.

Factory-trained Mazda technicians and
genuine Mazda parts are best for your
vehicle. Without this expertise and the
parts that have been designed and made
especially for your Mazda, inadequate,
incomplete, an d insufficient servicing may
result in problems. This could lead to
vehicle damage or an accident and
injuries.

For expert advice and quality service,
consult an Authorized Mazda Dealer.

To continue warranty eligibility and to
protect your investment, it is your
responsibility to properly maintain your
vehicle according to factory recommended
schedules outlined in this manual. As part
of this you must keep your maintenance
records, receipts, repair orders and any
other documents a s evidence this
maintenance was performed. You must
present these documents, should any
warranty coverage disagreement occur.
Failure to do so ca n result in your
warranty being voided either in whole or
in part.

This evidence may consist of the
following:
The Mazda Scheduled Maintenance
Record, refer to the Warranty Booklet,
must be completely filled out showing
mileage, repair order number, date for
each service, and signed by a qualified
automotive service technician who
service vehicles.
Original copies of rep air orders or other
receipts that include the mileage and
date the vehicle was serviced. Each
receipt should be signed by a qualified
automotive service technician.
For self maintenance, a statement that
you completed the maintenance
yourself, displaying mileage and the
date the work was performed. Also,
receipts for the repla cement parts (fluid,
filters, etc.) indi cating the date and
mileage must accompany this statement.

Maintenance and Care
Essential Information
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NOTE
If you elect to perform maintenance
yourself or have your vehicle serviced at a
location other than an Authorized Mazda
Dealer, Mazda requires that all fluids,
parts and materials must meet Mazda
standards for durability and performance
as described in this manual.

Claims against the warranty resulting from
lack of maintenance, as opposed to
defective materials or authorized Mazda
workmanship, will not be honored.

Any auto repair shop using parts
equivalent to your Mazda's original
equipment may perform maintenance. But
we recommend that it always be done
by an Authorized M azda Dealer using
genuine Mazda parts.
Selecting “Vehicle Status Monitor”
enables the system t o notify you of your
vehicle's approaching inspection/servicing
period. Refer to the In formation section in
the Mazda Connect Owner's Manual.

The malfunction diagnosis connector is
designed exclusively for connecting the
specially designed device to perform
on-board diagnosis.
Do not connect any devices other than the
specially designed malfunction diagnosis
devices for servicing. If any device other
than the malfunction diagnosis device is
connected, it may affect the vehicle's
electrical devices or lead to damage such
as battery depletion.
1. Malfunction diagnosis connector
Maintenance and Care
Essential Information
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Maintenance ItemNormal Driving Scheduled Maintenance Intervals
1st 2nd 3rd 4th 5th 6th 7th 8th
Vacuum brake booster and hose With vacuum
boosterIIII
Brake and clutch fluid level IIIIIIII
Brake fluid With electrical
boosterRRRR
Disc brakes IIIIIIII
Tire rotation Rotate every 16,000 km (10,000 miles).
Tire inflation pressure and tire wear
*4IIIIIIII
Steering operation and linkages I I I I
Front and rear suspension, ball joints and wheel
bearing axial play IIII
Rear differential oil
*5
Transfer oil*5
Driveshaft dust boot II II
Bolts and nuts on chassis and body TTTT
Exhaust system and heat shields II
Emergency flat tire repair kit (if installed)
*6Inspect annually.
Cabin air filter Replace every 48 ,000 km (30,000 miles) or 24 months.
Function of all lights IIIIIIII
Chart symbols:
I: Inspect: Inspect and clean, repair, adjust, fill up, or replace if necessary.
R: Replace
T: Ti g h t e n
Remarks:
*1 Reset the engine oil data whene ver replacing the engine oil regardless of the message/wrench indicator light
display.
*2 Use of FL-22 is recommended wh en replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and federal regulations, failure to perform maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at
the recommended time or mileage/ kilometer period to ensure long-term reliability.
*4 Inspect a spare tire if installed.*5 If this component has been subm erged in water, the oil should be replaced.*6 Check the tire repair fluid exp iration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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Chart symbols:
I: Inspect: Inspect and clean, repair, adjust, fill up, or repl ace if necessary.
R: Replace
C: Clean
L: Lubricate
T: Tighten
Remarks:
*1 Reset the engine oil data whenever replacing the engine oil re gardless of the message/wrench indicator light
display.
*2 Also inspect the air conditioner drive belts, if installed. If the vehicle is operated primarily under any of the following conditions, inspect the drive belts more often
than the recommended intervals.
a) Driving under dusty conditions.
b) The vehicle is idled for long periods or driven at low speeds.
c) Driving for long periods in cold temperatures or driving regu larly for short distances only.
d) Driving under extremely high temperature conditions.
e) Driving continuously in mountainous regions.
f) Driving for long period in extremely wet or heavy rain condit ion.
*3 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*4 According to state/provincial and federal regulations, failure to perform maintenance on these items will not
void your emissions warranties. H owever, Mazda recommends that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long -term reliability.
*5 Inspect a spare tire if installed.*6 If this component has been submerged in water, the oil should be replaced.*7 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with a ne w one before the expiration date.
▼Scheduled Maintenance (Mexico)
Vehicles utilizing the vehicle status monitor feature:
The vehicle status monitor featur
e alerts you of maintenance needs by turning on the wrench
indicator light or displaying a message in the instrument panel , or both.
Every maintenance must be done within 10,000 km or 6 months (af ter the previous mainte‐
nance) or when the display/wrench indication comes on, whicheve r comes first.
If you drive your vehicle under any of the following conditions , follow the Severe Driving
Scheduled Maintenance and replace the engine oil and filter eve ry 5,000 km or 3 months,
whichever comes first.
Otherwise, follow the Normal Driving Scheduled Maintenance inte rvals.
1. The vehicle is idled for long periods or driven at low speeds , such as with police cars,
taxis, or driver's education school car.
2. Driving under dusty conditions.
3. Driving for long periods in co ld temperatures or driving regularly for short distances on‐
ly.
4. Driving under extremely high temperature conditions.
Maintenance and Care
Scheduled Maintenance
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Chart symbols:
I: Inspect: Inspect and clean, repair, adjust, fill up, or repl ace if necessary.
R: Replace
T: Tighten
Remarks:
*1 Reset the engine oil data whenever replacing the engine oil re gardless of the message/wrench indicator light
display.
*2 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and federal regulations, failure to perform maintenance on these items will not
void your emissions warranties. H owever, Mazda recommends that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long -term reliability.
*4 Inspect a spare tire if installed.*5 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with ne w one before the expiration dat e.
Mexico Residents (Severe Dri ving Scheduled Maintenance):
Number of months or kilometers , whichever comes first.
Months 3 6 9 12 15 18 21 24
× 1000 km 5 10 15 20 25 30 35 40
Engine oil & filter
*1RRRRRRRR
Maintenance Interval (other than engine oil &
filter replacement)
*21st 2nd 3rd 4th
Chart symbols:
R: Replace
Remarks:
*1 Reset the engine oil data whenever replacing the engine oil re gardless of the message/wrench indicator light
display.
*2 Follow Maintenance Interval lis ted in Normal Driving Scheduled Maintenance.
Maintenance and Care
Scheduled Maintenance
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Owner MaintenancePrecautions
▼Owner Maintenance Precautions
The owner or a qualified service
technician should make these vehicle
inspections at the i
ndicated intervals to
ensure safe and dependable operation.

Bring any problem to the attention of an
Authorized Mazda Dealer or qualified
service technician as soon as possible.
When Refueling
Brake and clutch fluid level (page
6-18)
Engine coolant level (page 6-17)
Engine oil level (page 6-16)
Washer fluid lev el (page 6-19)
At Least Monthly
Tire inflation pressures (page 6-30)
At Least Twice a Year (For Example,
Every Spring and Fall)
You can do the following scheduled
maintenance items if you have some
mechanical ability and a few basic tools
and if you closely follow the directions in
this manual.
Engine coolant (page 6-17)
Engine oil (page 6-16)

Improper or incomplete service may result
in problems. This section gives
instructions only for items that are easy to
perform.

As explained in the Introduction (page
6-2), several procedures can be done only
by a qualified service technician with
special tools.

Improper owner maintenance during the
warranty period may affect warranty
coverage. Refer to Introduction (page 6-2)
for owner's responsibility in protecting
your investment. For details, read the
separate Mazda Warranty statement
provided with the vehicle. If you are
unsure about any servicing or maintenance
procedure, have it done by an Authorized
Mazda Dealer.

There are strict environmental laws
regarding the disposal of waste oil and
fluids. Please disp ose of your waste
properly and with due regard to the
environment.

We recommend that you entrust the oil and
fluid changes of your vehicle to an
Authorized Mazda Dealer.
WA R N I N G
Do not perform maintenance work if you
lack sufficient knowledge and experience
or the proper tools and equipment to do
the work. Have maintenance work done by
a qualified technician:
Performing maintenance work on a vehicle
is dangerous if not done properly. You can
be seriously injured while performing some
maintenance procedures.
Maintenance and Care
Owner Maintenance
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Engine Oil
▼Engine Oil
NOTE
Changing the engine oil should be
performed by an Authorized Mazda
Dealer.
Refer to Introduction (page 6-2) for
owner's responsibility in protecting your
investment.
▼Recommended Oil
U.S.A., Canada
Use ILSAC GF-V or higher/ SAE
0W-20 engine oil.
Mazda Genuine Oil is used in your Mazda
vehicle. Mazda Genuine 0W-20 Oil is
required to achie
ve optimum fuel
economy.

For maintenance service, Mazda
recommends Mazda Genuine Parts and
Castrol
® (U.S.A. only).


Only use SAE 0W-20 oil “Certified For
Gasoline Engines” by the American
Petroleum Institute (API).
Oil with this tradem ark symbol conforms
to the current engine and emission system
protection standards and fuel economy
requirements of the International
Lubricant Standardization and Approval
Committee (ILSAC), comprised of U.S.
and Japanese automobile manufacturers.

Except U.S.A., Canada
Use SAE 5W-30 engine oil.
Oil container labels provide important
information.
A chief contribution th is type of oil makes
to fuel economy is reducing the amount of
fuel necessary to overcome engine
friction.

Maintenance and Care
Owner Maintenance
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For maintenance service, Mazda
recommends Mazda Genuine Parts and
Castrol
® (Mexico only).


(Mexico)
Use API SM or higher, or ILSAC GF-IV
or higher/SAE 5W-30 engine oil. If SAE
5W-30 engine oil is not available, use SAE
5W-20 engine oil.

The quality designation SM, or ILSAC
must be on the label.

▼ Inspecting Engine Oil Level
1. Be sure the vehicle is on a level
surface.
2. Warm up the engine to normal operating temperature.
3. Turn it off and wait at least 5 minutes for the oil to retur n to the oil pan.
4. Pull out the dipstic k, wipe it clean, and
reinsert it fully.

1. MAX
2. OK
3. MIN

5. Pull it out again and examine the level.
The level is normal if it is between the
MIN and MAX marks.
If it is near or below MIN, add enough
oil to bring the level to MAX.
CAUTION
Do not overfill the engine oil. This may
cause engine damage.
6. Make sure the O-ring on the dipstick is positioned properly before reinserting
the dipstick.
7. Reinsert the dipstick fully.
Maintenance and Care
Owner Maintenance
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If the blades are not wiping properly, clean
the window and blades with a good
cleaner or mild detergent; then rinse
thoroughly with clean water. Repeat if
necessary.
▼Replacing Windshield Wiper Blades
When the wipers no longer clean well, the
blades are probably worn or cracked.
Replace them.
CAUTION

Replace with Mazda genuine wiper
blades. If they are replaced with wiper
blades other than a Mazda genuine
product, they may not wipe with the
same
efficiency as the genuine product.
 To prevent damage to the wiper arms
and other components, do not try to
sweep the wiper arm by hand.
 Do not bend the blade rubber
unnecessarily when replacing it.
Otherwise, the metal stiffener in the
blade may deform and the windshield
wiper operation may be adversely
affected.
 Do not hold a wiper blade by its end
when raising the wiper arm. Otherwise,
the part may deform and the wiping
performance may lower.
NOTE
You can replace the wiper blades
yourself, however you cannot replace
the wiper arms.
If you want to replace the wiper arms,
consult an Authorized Mazda Dealer.
Forcefully lowering the wiper arms
could damage the wiper arm and blade,
and may scratch or crack the
windshield.
1. Move the wipers to the service positions using the following
procedure.
a) Switch the ignition ON.
b) Switch the ignition OFF.
c) Press up the wip er switch to the
position 2 times within 30
seconds after switching the ignition
OFF.
When the procedure is completed,
the wipers operate and they stop at
the service positions.
2. Raise the wiper arms.
CAUTION
To prevent damage to the windshield
let the wiper arm down easily, do not
let it slap down on the windshield.
3. Slide the blade component in the direction of the arrow while pressing
the wiper arm tab to remove the blade
component from the wiper arm.

Maintenance and Care
Owner Maintenance
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