service MAZDA MODEL B-SERIES 2003 (in English) User Guide

WARNING: If the OFF light fails to illuminate when the
passenger air bag switch is in the OFF position and the ignition
switch is in ON, have the passenger air bag switch serviced at
you authorized Mazda dealership.
WARNING: In order to avoid inadvertent activation of the
switch, always remove the ignition key from the passenger air
bag ON/OFF switch.
Turning the passenger air bag back on
The passenger air bag remains OFF until you turn it back ON.
1. Insert the ignition key and turn
the switch to ON.
2. The OFF light will briefly
illuminate when the ignition is
turned to ON. This indicates
that the passenger air bag is
operational.
WARNING: If the light is illuminated when the passenger air
bag ON/OFF switch is in the ON position and the ignition switch
is ON, have the passenger air bag ON/OFF switch serviced at
your authorized Mazda dealership immediately.
The passenger side air bag should always be ON (the air bag OFF light
shouldnotbe illuminated) unless the passenger is a person who meets
the requirements stated either in Category 1, 2 or 3 of the
NHTSA/Transport Canada deactivation criteria which follows.
ON
OFF
OFF
PASSENGER AIRBAG
Seating and Safety Restraints
89

²steering wheel is turned when getting in or out of the vehicle
Make sure the corresponding lights illuminate or illuminate briefly. If a
light fails to illuminate, have the vehicle serviced.
²If the driver's safety belt is fastened, the
light may not illuminate.
Refer to theInstrument Clusterchapter for more information.
Starting the engine
Note:Whenever you start your vehicle, release the key as soon as the
engine starts. Excessive cranking could damage the starter.
1. Turn the key to 4 (ON) without
turning the key to 5 (START). If
there is difficulty in turning the
key, rotate the steering wheel
until the key turns freely. This
condition may occur when:
²the front wheels are turned
²a front wheel is against the curb
Turn the key to 5 (START), then
release the key as soon as the
engine starts. Excessive cranking could damage the starter.
Note:If the engine does not start within five seconds on the first try,
turn the key to 3 (OFF), wait 10 seconds and try again.
Cold weather starting (flexible fuel vehicles only)
In cold weather, ethanol fuel distributors should supply winter grade
(E
d85) ethanol. If summer grade (Ed85) ethanol is used in cold weather,
you may experience increased cranking times, rough idle or hesitation
C
012345
6
RPMx1000
ABS!
BRAKE
CHECK
ENGINE
CHECK
FUEL
CAP
EFH
H
H
PRN D 2 1THEFT
SPEED
CONT
4WD
HIGH
4WD
LOW
O/D
OFFL
L
10MPH 205060
70
304080
90
km/h
0 0 0
10 100
1
20
1
0 0 0 0 0 0406080100
120
140
160
180
20
DOOR
AJAR
CHECK
GAGE
3
2
1
5
4
Driving
113

WARNING: If you smell exhaust fumes inside your vehicle,
have your dealer inspect your vehicle immediately. Do not drive
if you smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 2.5 cm (one inch) or adjust the heating
or air conditioning to bring in fresh air.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by a qualified service technician. If the vehicle
has continuous vibration or shudder in the steering wheel while braking,
the vehicle should be inspected by a qualified service technician.
Four-wheel anti-lock brake system (ABS)
This vehicle is equipped with an anti-lock braking system (ABS), a noise
from the hydraulic pump motor and pulsation in the pedal may be
observed during ABS braking events. Pedal pulsation coupled with noise
while braking under panic conditions or on loose gravel, bumps, wet or
snowy roads is normal and indicates proper functioning of the vehicle's
anti-lock brake system.
NOTE:The ABS performs a self-check after you start the engine and
begin to drive away.
A brief mechanical noise may be heard during this test. This is normal. If
a malfunction is found, the ABS warning light will come on. If the vehicle
has continuous vibration or shudder in the steering wheel while braking,
the vehicle should be inspected by an authorized Mazda dealership.
The ABS operates by detecting the
onset of wheel lockup during brake
applications and compensates for
this tendency. The wheels are
prevented from locking even when
the brakes are firmly applied. The
accompanying illustration depicts
the advantage of an ABS equipped
vehicle (on bottom) to a non-ABS
equipped vehicle (on top) during hard braking with loss of front braking
traction.
Driving
115

WARNING: The Anti-Lock system does not decrease the time
necessary to apply the brakes or always reduce stopping
distance. Always leave enough room between your vehicle and
the vehicle in front of you to stop.
Using ABS
When hard braking is required, apply continuous force on the brake
pedal; do not pump the brake pedal since this will reduce the
effectiveness of the ABS and will increase your vehicle's stopping
distance. The ABS will be activated immediately, allowing you to retain
full steering control during hard braking and on slippery surfaces.
However, the ABS does not decrease stopping distance.
ABS warning lamp
ABS
TheABSlamp in the instrument cluster momentarily illuminates when
the ignition is turned to ON. If the light does not illuminate during start
up, remains on or flashes, the ABS may be disabled and the ABS may
need to be serviced.
Even when the ABS is disabled,
normal braking is still effective. (If
your BRAKE warning lamp
illuminates with the parking brake
released, have your brake system
serviced immediately.)
Parking brake
Apply the parking brake whenever
the vehicle is parked. To set the
parking brake, press the parking
brake pedal down until the pedal
stops.
!
BRAKE
BRAKE
RELEASE
Driving
116

Trailer tow connector
Color Function Comment
3. Tan/White Tail lamp Relay controlled circuit
activated when the park
lamps/headlamps are on.
4. White Ground Matching vehicle circuit
returns to battery's negative
ground.
Driving while you tow
When towing a trailer:
²Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
²Consult your local motor vehicle speed regulations for towing a trailer.
²To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. (For additional information, refer to the
Driving with a 5±speed automatic transmissionsection in this
chapter.
²Anticipate stops and brake gradually.
²Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your service maintenance section for
more information.
Trailer towing tips
²Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
²Allow more distance for stopping with a trailer attached.
²The trailer tongue weight should be 10±15% of the loaded trailer
weight.
²After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
²To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park)
(automatic transmission) or N (Neutral) (manual transmissions).
Driving
137

Stowing the flat/spare tire
1. Lay the tire on the ground with the valve stem facing up.
2. Slide the wheel partially under the vehicle and install the wire and
retainer through the center of the wheel.
3. Turn the jack handle clockwise until the tire is raised to its original
position underneath the vehicle. The effort to turn the jack handle
increases significantly as the tire contacts the frame. The spare tire
carrier will ratchet when the tire is in the fully stowed position. The
spare tire carrier has a built-in ratchet feature that will not allow you
to overtighten. If the spare tire carrier ratchets with very little effort,
take the vehicle to your dealer for assistance at your earliest
convenience.
4. Check that the tire lies flat against the frame assembly. Push against
the tire to make sure it is tightly sealed under the vehicle. Loosen
and retighten, if necessary. Failure to properly stow the spare tire
may result in failure of the winch cable and loss of the spare tire.
5. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, per service maintenance section), or at
any time that the spare tire is disturbed through service of other
components.
6. Install the spare tire lock (if equipped) into the access hole above
the rear bumper with the spare tire lock key (if equipped) and jack
handle.
JUMP STARTING YOUR VEHICLE
WARNING: The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING: Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your vehicle. Automatic
transmissions do not have push-start capability; also, the
catalytic converter may become damaged.
Roadside Emergencies
158

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Mazda Motor Corporation has
not approved a slingbelt towing procedure.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground and the rear wheels off the ground.
On 4x4 vehicles, it is recommended that your vehicle be towed with a
wheel lift and dollies or flatbed equipment with all the wheels off the
ground.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Mazda Motor Corporation produces a towing manual for all authorized
tow truck operators. Have your tow truck operator refer to this manual
for proper hook-up and towing procedures for your vehicle.
Roadside Emergencies
164

CUSTOMER ASSISTANCE (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Mazda Dealer
personnel, we recommend that you take the following steps:
STEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
dealership or the OWNER.
STEP 2: Call the Mazda National Customer Assistance Center
If for any reason you feel the need for further assistance after contacting
your dealership management, call Mazda North American Operations'
Customer Assistance Center toll-free at:1 (800) 222±5500
In order to serve you efficiently and effectively, please help us by
providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration
or title or located on the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you would like to write a letter, please address it to the following,
Attn: Customer Assistance.
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618±2922
P.O. Box 19734
Irvine, CA 92623±9734
This way, we can be sure to respond to you as efficiently as possible.
That is our goal.
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
Customer Assistance
165

CUSTOMER ASSISTANCE (CANADA)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
In our experience, any questions, problems or complaints regarding the
operation of your Mazda or any other general service transactions are
most effectively resolved by your dealer. If the cause of your
dissatifaction cannot adequately be addressed by normal dealership
procedures, we recommend that you take the following steps:
STEP 1: Contact Your Mazda Dealer
Discuss the matter with a member of dealership management. If the
Service Manager has already reviewed your concerns, contact the owner
of the dealership or its General Manager
STEP 2: Call the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service
Manager to arrange for you to meet the local Mazda Service
Representative. If more expedient, contact Mazda Canada Inc. Regional
Office nearest you for such arrangements.
STEP 2: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations
Department, Mazda Canada Inc., 305 Milner Avenue, Suite 400
Scarborough, Ontario M1B 3V4 Canada TEL: 1 (800) 263±4680.
Provide the Department with the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the ªVehicle
Identification Labelsº page of section 10 of this manual for the
location of the VIN.
4. Purchase date.
5. Present odometer reading.
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction.
The Department, in cooperation with the local Mazda Service
Representative, will review the case to determine if everything possible
has been done to ensure your satisfaction.
Customer Assistance
166

Please recognize that the resolution of service problems in most cases
requires the use of your Mazda dealer's service facilities. personnel and
equipment. We urge you to follow the above three steps in sequence
therefore for most effective results.
MEDIATION/ARBITRATION PROGRAM
Occasionally a customer concern cannot be resolved through Mazda's
Customer Satisfaction Program. If after exhausting procedures in this
manual, your concern is still not resolved, you have another option.
Mazda Canada Inc. participates in an arbitration program administered
by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). CAMVAP will
advise you about how your concern may be reviewed and resolved by an
independent third party through binding arbitration.
Your complete satisfaction is the goal of Mazda Canada Inc. and our
dealers. Mazda's participation in CAMVAP makes a valuable contribution
to our achieving that goal. There is no charge for using CAMVAP.
CAMVAP results are fast, fair and final as the award is binding on both
you and Mazda Canada Inc.
CANADIAN MOTOR VEHICLE ARBITRATION PLAN (CAMVAP)
If a specific item of concern arises, where a solution cannot be reached
between an owner, Mazda, and/or one of it's dealers (that all parties
cannot agree upon), the owner may wish to use the services offered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
CAMVAP uses the services of Provincial Administrators to assist
consumers in scheduling and preparing for their arbitration hearings.
However, before you can proceed with CAMVAP you must follow your
Mazda dispute resolution process as outlined previously.
CAMVAP is fully implemented in all provinces and territories. Consumers
wishing to obtain further information about the Program can obtain an
information booklet from their dealer, the Provincial Administrator of the
Canadian Motor Vehicle Arbitration Plan Office at the following address
or telephone number.
Canadian Motor Vehicle Arbitration Office
235 Yorkland Boulevard, Suite 300
North York, Ontario
M2J 4Y8
1 (800) 207±0685
Customer Assistance
167