service MAZDA MODEL B-SERIES 2004 (in English) User Guide

WARNING: If the light is illuminated when the passenger air
bag ON/OFF switch is in the ON position and the ignition switch
is ON, have the passenger air bag ON/OFF switch serviced at
your authorized Mazda dealership immediately.
The passenger side air bag should always be ON (the air bag OFF light
should notbe illuminated) except for certain vulnerable persons. See
guidance on following pages.
WARNING: The safety belts for the driver and right front
passenger seating positions have been specifically designed to
function together with the air bags in certain types of crashes.
When you turn OFF your air bag, you not only lose the
protection of the air bag, you also may reduce the effectiveness
of your safety belt system, which was designed to work with the
air bag. Most vehicles with full back seats do not have cut-off
switches, but NHTSA and Transport Canada will allow a cut-off
switch to be installed on request for a certain category of
persons who must ride up front and there is a concern about
riding there. Please see the guidance below.
WARNING: Always use safety belts and child restraints
properly. If a child in a rear facing infant seat must be
transported in front, the passenger air bag mustbe turned OFF.
This is because the back of the infant seat is too close to the
inflating air bag and the risk of a fatal injury to the infant when
the air bag inflates is substantial.
The vast majority of drivers and passengers over the age of 12 years are
much safer with an air bag than without. To do their job and reduce the
risk of life threatening injuries, air bags must open with great force, and
this force can pose a potentially deadly risk in some situations,
particularly when a front seat occupant is not properly buckled up. The
most effective way to reduce the risk of unnecessary air bag injuries
without reducing the overall safety of the vehicle is to make sure all
occupants are properly restrained in the vehicle, especially in the front
seat. This provides the protection of safety belts and permits the air bags
to provide the additional protection they were designed to provide. If
you choose to deactivate your air bag, you are losing the very significant
risk reducing benefits of the air bag and you are also reducing the
2004 Mazda B Series (mbs)
Owners Guide (post-2002-fmt)
Canadian French (fr-can)
Seating and Safety Restraints
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•steering wheel is turned when getting in or out of the vehicle
Make sure the corresponding lights illuminate or illuminate briefly. If a
light fails to illuminate, have the vehicle serviced.
• If the driver’ s safety belt is fastened, the
light may not illuminate.
Refer to the Instrument Cluster chapter for more information.
Starting the engine
Note: Whenever you start your vehicle, release the key as soon as the
engine starts. Excessive cranking could damage the starter.
1. Turn the key to 4 (ON) without turning the key to 5 (START). If
there is difficulty in turning the
key, rotate the steering wheel
until the key turns freely. This
condition may occur when:
• the front wheels are turned
• a front wheel is against the curb
Turn the key to 5 (START), then
release the key as soon as the
engine starts. Excessive cranking could damage the starter.
Note: If the engine does not start within five seconds on the first try,
turn the key to OFF, wait 10 seconds and try again. If the engine still
fails to start, press the accelerator to the floor and try again; this will
allow the engine to crank with the fuel shut off in case the engine is
flooded with fuel.
Cold weather starting (flexible fuel vehicles only)
In cold weather, ethanol fuel distributors should supply winter grade
(E
d85) ethanol. If summer grade (Ed85) ethanol is used in cold weather,
3
2
1
5
4
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Owners Guide (post-2002-fmt)
Canadian French (fr-can)
Driving
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WARNING: If you smell exhaust fumes inside your vehicle,
have your dealer inspect your vehicle immediately. Do not drive
if you smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 2.5 cm (one inch) or adjust the heating
or air conditioning to bring in fresh air.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by a qualified service technician. If the vehicle
has continuous vibration or shudder in the steering wheel while braking,
the vehicle should be inspected by a qualified service technician.
Refer to Brake system warning
light in the Instrument Cluster
chapter for information on the brake
system warning light.
Four-wheel anti-lock brake system (ABS)
This vehicle is equipped with an anti-lock braking system (ABS), a noise
from the hydraulic pump motor and pulsation in the pedal may be
observed during ABS braking events. Pedal pulsation coupled with noise
while braking under panic conditions or on loose gravel, bumps, wet or
snowy roads is normal and indicates proper functioning of the vehicle ’s
anti-lock brake system.
NOTE: The ABS performs a self-check after you start the engine and
begin to drive away.
A brief mechanical noise may be heard during this test. This is normal. If
a malfunction is found, the ABS warning light will come on. If the vehicle
has continuous vibration or shudder in the steering wheel while braking,
the vehicle should be inspected by an authorized Mazda dealership.
!
BRAKE
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Owners Guide (post-2002-fmt)
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Driving
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The ABS operates by detecting the
onset of wheel lockup during brake
applications and compensates for
this tendency. The wheels are
prevented from locking even when
the brakes are firmly applied. The
accompanying illustration depicts
the advantage of an ABS equipped
vehicle (on bottom) to a non-ABS
equipped vehicle (on top) during hard braking with loss of front braking
traction.WARNING: The Anti-Lock system does not decrease the time
necessary to apply the brakes or always reduce stopping
distance. Always leave enough room between your vehicle and
the vehicle in front of you to stop.
Using ABS
When hard braking is required, apply continuous force on the brake
pedal; do not pump the brake pedal since this will reduce the
effectiveness of the ABS and will increase your vehicle ’s stopping
distance. The ABS will be activated immediately, allowing you to retain
full steering control during hard braking and on slippery surfaces.
However, the ABS does not decrease stopping distance.
ABS warning lamp
ABS
TheABSlamp in the instrument cluster momentarily illuminates when
the ignition is turned to ON. If the light does not illuminate during start
up, remains on or flashes, the ABS may be disabled and may need to be
serviced.
Even when the ABS is disabled,
normal braking is still effective. (If
your BRAKE warning lamp
illuminates with the parking brake
released, have your brake system
serviced immediately.)
!
BRAKE
2004 Mazda B Series (mbs)
Owners Guide (post-2002-fmt)
Canadian French (fr-can)
Driving
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Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your service maintenance section for
more information.
Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
• Allow more distance for stopping with a trailer attached.
• The trailer tongue weight should be 10 –15% of the loaded trailer
weight.
• After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
• To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park)
(automatic transmission) or N (Neutral) (manual transmissions).
• Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer ’s wheels.
Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
• do not allow the static water level to rise above the bottom edge of
the rear bumper.
• do not allow waves to break higher than 15 cm (6 inches) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
• causing internal damage to the components.
• affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING
Follow these guidelines if you have a need for recreational towing. An
example of recreational towing would be towing your vehicle behind a
motorhome. These guidelines are designed to ensure that your
transmission is not damaged.
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Owners Guide (post-2002-fmt)
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Driving
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10. Remove the jack and fullytighten the lug nuts, in the
order shown, to 135 Nm (100
lb-ft). Note that these tightening
specifications are for nut and
bolt threads that are free of dirt
and rust. Use only Mazda
recommended (1/2–20)
replacement fasteners.
11. Stow the flat tire. Refer to Stowing the spare tire.
12. Stow the jack and lug wrench. Make sure the jack is fastened so it does not rattle when you drive.
13. Unblock the wheels.
Stowing the flat/spare tire
Note: Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
1. Lay the tire on the ground with the valve stem facing up.
2. Slide the wheel partially under the vehicle and install the wire and retainer through the center of the wheel.
3. Turn the jack handle clockwise until the tire is raised to its original position underneath the vehicle. The effort to turn the jack handle
increases significantly as the tire contacts the frame. The spare tire
carrier will ratchet when the tire is in the fully stowed position. The
spare tire carrier has a built-in ratchet feature that will not allow you
to overtighten. If the spare tire carrier ratchets with very little effort,
take the vehicle to your dealer for assistance at your earliest
convenience.
4. Check that the tire lies flat against the frame assembly. Push against the tire to make sure it is tightly sealed under the vehicle. Loosen
and retighten, if necessary. Failure to properly stow the spare tire
may result in failure of the winch cable and loss of the spare tire.
5. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, per service maintenance section), or at
any time that the spare tire is disturbed through service of other
components.
6. Install the spare tire lock (if equipped) into the access hole above the rear bumper with the spare tire lock key (if equipped) and jack
handle.1
4
3
2
5
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Owners Guide (post-2002-fmt)
Canadian French (fr-can)
Roadside Emergencies
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Mazda has not approved a
slingbelt towing procedure.
On 4x2 vehicles,it is acceptable to tow the vehicle with the front
wheels on the ground and the rear wheels off the ground.
On 4x4 vehicles, it is recommended that your vehicle be towed with a
wheel lift and dollies or flatbed equipment with all the wheels off the
ground.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
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Owners Guide (post-2002-fmt)
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Roadside Emergencies
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CUSTOMER ASSISTANCE (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Mazda Dealer
personnel, we recommend that you take the following steps:
STEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
dealership or the OWNER.
STEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting
your dealership management, you can reach Mazda North American
Operations by one of the following ways.
Log on at: www.mazdausa.com
Answers to many questions, including how to locate or contact a
local Mazda Dealership in the U.S., can be found here.
By phone at: 1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618–2922
P.O. Box 19734
Irvine, CA 92623–9734
Whatever way you contact us, please help us to serve you more
efficiently and effectively by providing the following information:1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver’ s side corner of the dash)
4. Purchase date and current mileage
5. Your dealer’ s name and location
6. Your question(s)
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Owners Guide (post-2002-fmt)
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Customer Assistance
Customer Assistance
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If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
CUSTOMER ASSISTANCE (CANADA)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
In our experience, any questions, problems or complaints regarding the
operation of your Mazda or any other general service transactions are
most effectively resolved by your dealer. If the cause of your
dissatisfaction cannot adequately be addressed by normal dealership
procedures, we recommend that you take the following steps:
STEP 1: Contact Your Mazda Dealer
Discuss the matter with a member of dealership management. If the
Service Manager has already reviewed your concerns, contact the owner
of the dealership or its General Manager
STEP 2: Call the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service
Manager to arrange for you to meet the local Mazda Service
Representative. If more expedient, contact Mazda Canada Inc. Regional
Office nearest you for such arrangements.
STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations
Department, Mazda Canada Inc., 305 Milner Avenue, Suite 400
Scarborough, Ontario M1B 3V4 Canada TEL: 1 (800) 263–4680.
Provide the Department with the following information: 1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the “Vehicle
Identification Labels” page of section 10 of this manual for the
location of the VIN.
4. Purchase date.
5. Present odometer reading.
6. Your dealer’ s name and location
7. The nature of your problem and/or cause of dissatisfaction.
The Department, in cooperation with the local Mazda Service
Representative, will review the case to determine if everything possible
has been done to ensure your satisfaction.
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Owners Guide (post-2002-fmt)
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Customer Assistance
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Please recognize that the resolution of service problems in most cases
requires the use of your Mazda dealer’s service facilities. personnel and
equipment. We urge you to follow the above three steps in sequence
therefore for most effective results.
MEDIATION/ARBITRATION PROGRAM
Occasionally a customer concern cannot be resolved through Mazda ’s
Customer Satisfaction Program. If after exhausting procedures in this
manual, your concern is still not resolved, you have another option.
Mazda Canada Inc. participates in an arbitration program administered
by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). CAMVAP will
advise you about how your concern may be reviewed and resolved by an
independent third party through binding arbitration.
Your complete satisfaction is the goal of Mazda Canada Inc. and our
dealers. Mazda’ s participation in CAMVAP makes a valuable contribution
to our achieving that goal. There is no charge for using CAMVAP.
CAMVAP results are fast, fair and final as the award is binding on both
you and Mazda Canada Inc.
CANADIAN MOTOR VEHICLE ARBITRATION PLAN (CAMVAP)
If a specific item of concern arises, where a solution cannot be reached
between an owner, Mazda, and/or one of it’ s dealers (that all parties
cannot agree upon), the owner may wish to use the services offered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
CAMVAP uses the services of Provincial Administrators to assist
consumers in scheduling and preparing for their arbitration hearings.
However, before you can proceed with CAMVAP you must follow your
Mazda dispute resolution process as outlined previously.
CAMVAP is fully implemented in all provinces and territories. Consumers
wishing to obtain further information about the Program can obtain an
information booklet from their dealer, the Provincial Administrator of the
Canadian Motor Vehicle Arbitration Plan Office at the following address
or telephone number.
Canadian Motor Vehicle Arbitration Office
235 Yorkland Boulevard, Suite 300
North York, Ontario
M2J 4Y8
1 (800) 207–0685
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Owners Guide (post-2002-fmt)
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Customer Assistance
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