MAZDA MODEL B3000 TRUCK 2007 Owners Manual

4. Check whether coolant or steam is escaping from under the hood orfrom the engine compartment.
• If steam is coming from the engine compartment: do not go near
the front of the vehicle. Stop the engine, then turn the ignition switch
to the ON position without starting the engine. The radiator cooling
fans will start to cool the engine.
• If neither coolant nor steam is escaping: open the hood and idle
the engine until it cools. If this does not lower the temperature, stop
the engine and let it cool.
5. Check the coolant level. If it is low, look for leaks in the radiator hoses and connections, heater hoses and connections, radiator and
water pump.
If you find a leak or other damage, or if coolant is still leaking, stop the
engine and call an authorized dealer.
See Adding coolant in theMaintenance and Specifications section. If
you find no problems, the engine is cool and no leaks are obvious,
carefully add coolant as required.
WARNING: When the engine and radiator are hot, scalding
coolant and steam may shoot out under pressure and cause
serious injury. Do not remove the cooling system cap when the
engine and radiator are hot.
Note: If the engine continues to overheat or frequently overheats, have
the cooling system inspected. The engine could be seriously damaged
unless repairs are made.
JUMP STARTING
WARNING: The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING: Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
2007 B-Series (mbs)
Owners Guide (post-2002-fmt)
USA (fus)
Roadside Emergencies
191

Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
transmission must relearn its shift strategy. As a result, the transmission
may have firm and/or soft shifts. This operation is considered normal and
will not affect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation.1. Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other
moving parts.
4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight
and level.
5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off.
Connecting the jumper cables
1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery.
Note: In the illustrations, lightning boltsare used to designate the
assisting (boosting) battery.
+–+–
2007 B-Series (mbs)
Owners Guide (post-2002-fmt)
USA (fus)
Roadside Emergencies
192

2. Connect the other end of the positive (+) cable to the positive (+)terminal of the assisting battery.
3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.
+–+–
+–+–
2007 B-Series (mbs)
Owners Guide (post-2002-fmt)
USA (fus)
Roadside Emergencies
193

4. Make the final connection of the negative (-) cable to an exposedmetal part of the stalled vehicle’s engine, away from the battery and
the fuel injection system. Do notuse fuel lines, engine rocker covers
or the intake manifold as groundingpoints.
WARNING: Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.
Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
+–+–
2007 B-Series (mbs)
Owners Guide (post-2002-fmt)
USA (fus)
Roadside Emergencies
194

Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.1. Remove the jumper cable from the groundmetal surface.
Note: In the illustrations, lightning boltsare used to designate the
assisting (boosting) battery.
2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.
+–+–
+–+–
2007 B-Series (mbs)
Owners Guide (post-2002-fmt)
USA (fus)
Roadside Emergencies
195

3. Remove the jumper cable from the positive (+) terminal of thebooster vehicle’s battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
+–+–
+–+–
2007 B-Series (mbs)
Owners Guide (post-2002-fmt)
USA (fus)
Roadside Emergencies
196

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Mazda has not approved a
slingbelt towing procedure.
On 4x2 vehicles,it is acceptable to tow the vehicle with the front
wheels on the ground and the rear wheels off the ground.
On 4x4 vehicles, it is recommended that your vehicle be towed with a
wheel lift and dollies or flatbed equipment with all the wheels off the
ground.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
2007 B-Series (mbs)
Owners Guide (post-2002-fmt)
USA (fus)
Roadside Emergencies
197

CUSTOMER ASSISTANCE (U.S.A. MAINLAND AND HAWAII)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Authorized
Mazda Dealer personnel, we recommend that you take the following
steps:
STEP 1: Contact Your Authorized Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
authorized dealer or the OWNER.
STEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting
your authorized dealer management, you can reach Mazda North
American Operations by one of the following ways:
Log on at: www.mazdaUSA.com.
Answers to many questions, including how to locate or contact a local
Authorized Mazda Dealership in the U.S., can be found here.
By email at: www.mazdaUSA.com (Click on CONTACT US at the bottom
of the home page).
By phone at: 1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618–2922
P.O. Box 19734
Irvine, CA 92623–9734
Whatever way you contact us, please help us to serve you more
efficiently and effectively by providing the following information:1. Your name, address, and telephone number
2. Year and model of vehicle
2007 B-Series (mbs)
Owners Guide (post-2002-fmt)
USA (fus)
Customer Assistance
198

3. Vehicle Identification Number (17 digits, noted on your registrationor title or located on the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your authorized dealer’s name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
CUSTOMER ASSISTANCE (CANADA)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
In our experience, any questions, problems or complaints regarding the
operation of your Mazda or any other general service transactions are
most effectively resolved by your authorized dealer. If the cause of your
dissatisfaction cannot adequately be addressed by normal authorized
dealer procedures, we recommend that you take the following steps:
STEP 1: Contact Your Authorized Mazda Dealer
Discuss the matter with a member of authorized dealer management. If
the Service Manager has already reviewed your concerns, contact the
owner of the authorized dealer or its General Manager.
STEP 2: Call the Mazda Regional Office
If you feel that you still require assistance, ask the authorized dealer
Service Manager to arrange for you to meet the local Mazda Service
Representative. If more expedient, contact Mazda Canada Inc. Regional
Office nearest you for such arrangements.
STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations
Department, Mazda Canada Inc., 55 Vogell Road, Richmond Hill, Ontario
L4B 3K5 Canada TEL: 1 (800) 263–4680.
Provide the Department with the following information: 1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to Vehicle identification
label in the Maintenance and Specifications chapter of this manual
for the location of the VIN.
2007 B-Series (mbs)
Owners Guide (post-2002-fmt)
USA (fus)
Customer Assistance
199

4. Purchase date.
5. Present odometer reading.
6. Your authorized dealer’s name and location
7. The nature of your problem and/or cause of dissatisfaction.
The Department, in cooperation with the local Mazda Service
Representative, will review the case to determine if everything possible
has been done to ensure your satisfaction.
Please recognize that the resolution of service problems in most cases
requires the use of your authorized dealer’s service facilities, personnel
and equipment. We urge you to follow the above three steps in sequence
therefore for most effective results.
Mediation/Arbitration Program
Occasionally a customer concern cannot be resolved through Mazda’s
Customer Satisfaction Program. If after exhausting procedures in this
manual, your concern is still not resolved, you have another option.
Mazda Canada Inc. participates in an arbitration program administered
by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). CAMVAP will
advise you about how your concern may be reviewed and resolved by an
independent third party through binding arbitration.
Your complete satisfaction is the goal of Mazda Canada Inc. and our
authorized dealers. Mazda’s participation in CAMVAP makes a valuable
contribution to our achieving that goal. There is no charge for using
CAMVAP. CAMVAP results are fast, fair and final as the award is binding
on both you and Mazda Canada Inc.
Canadian Motor Vehicle Arbitration Plan (CAMVAP)
For vehicles delivered to authorized Canadian dealerships. If a specific
item of concern arises, where a solution cannot be reached between an
owner, Mazda, and/or one of it’s authorized dealers (that all parties
cannot agree upon), the owner may wish to use the services offered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
CAMVAP uses the services of Provincial Administrators to assist
consumers in scheduling and preparing for their arbitration hearings.
However, before you can proceed with CAMVAP you must follow your
Mazda dispute resolution process as outlined previously.
2007 B-Series (mbs)
Owners Guide (post-2002-fmt)
USA (fus)
Customer Assistance
200