ECO mode MAZDA MODEL CX-30 2020 Service Manual

▼Bright-Metal Maintenance
Use tar remover to remove road tar
and insects. Never do this with a
knife or similar tool.
To prevent corrosion on bright-metal
surfaces, apply wax or chrome
preservative and rub it to a high
luster.
During cold weather or in coastal
areas, cover bright-metal parts with a
coating of wax or preservative
heavier than usual. It would also help
to coat them with noncorrosive
petroleum jelly or some other
protective compound.
CAUTION
Do not use steel wool, abrasive
cleaners, or strong detergents
containing highly alkaline or caustic
agents on chrome-plated or anodized
aluminum parts. This may result in
damage to the protective coating and
cause discoloration or paint
deterioration.
▼Underbody Maintenance
Road chemicals and salt used for ice
and snow removal and solvents used
for dust control may collect on the
underbody. If not removed, they will
speed up rusting and deterioration of
such underbody parts as fuel lines,
frame,
floor pan, and exhaust system,
even though these parts may be coated
with anti-corrosive material.

Thoroughly flush the underbody and
wheel housings with lukewarm or cold
water at the end of each winter. Try
also to do this every month.

Pay special attention to these areas
because they easily hide mud and dirt.
It will do more harm than good to wet
down the road grime without
removing it.

The lower edges of doors, rocker
panels, and frame members have drain
holes that should not be clogged.
Water trapped there will cause rusting.
WARNING
Dry off brakes that have become wet
by driving slowly, releasing the
accelerator pedal and lightly applying
the brakes several times until the
brake performance returns to normal:
Driving with wet brakes is dangerous.
Increased stopping distance or the
vehicle pulling to one side when
braking could result in a serious
accident. Light braking will indicate
whether the brakes have been
affected.
▼ Aluminum Wheel Maintenance*
A protective coating is provided over
the aluminum wheels. Special care is
needed to protect this coating.
CAUTION
Do not use any detergent other than
mild detergent. Before using any
detergent, verify the ingredients.
Otherwise, the product could discolor
or stain the aluminum wheels.
NOTE
Do not use a wire brush or any
abrasive cleaner, polishing
compound, or solvent on aluminum
wheels. They may damage the
coating.
Always use a sponge or soft cloth to
clean the wheels.
Maintenance and Care
Appearance Care
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▼Leather Upholstery Maintenance*
1. Remove dust and sand using a
vacuum cleaner.
2. Wipe off the soiled area with a soft cloth and a suitable, special cleaner
or a soft cloth soaked in a mild
detergent (about 5%) diluted with
water.
3. Wipe off the remaining detergent using a cloth soaked in clean water
and wrung out well.
4. Remove moisture with a dry, soft cloth and allow the leather to
further dry in a well-ventilated,
shaded area. If the leather gets wet
such as from rain, remove the
moisture and dry it as soon as
possible.
NOTE
Because genuine leather is a natural
material, its surface is not uniform
and it may have natural scars,
scratches, and wrinkles.
To maintain the quality for as long as
possible, periodical maintenance,
about twice a year, is recommended.
If the leather upholstery comes into
contact with any of the following,
clean it immediately.
Leaving it uncleaned could cause
premature wear, mold, or stains.
Sand or dirtGrease or oil, such as hand creamAlcohol, such as in cosmetic or
hair dressing items
If the leather upholstery gets wet,
promptly remove moisture with a dry
cloth. Remaining moisture on the
surface may cause deterioration such
as hardening and shrinkage.
Exposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car
under direct sunlight for long
periods, shade the interior using
sunshades.
Do not leave vinyl products on the
leather upholstery for long periods.
They may affect the leather quality
and coloring. If the cabin
temperature becomes hot, the vinyl
may deteriorate and adhere to the
genuine leather.
▼ Plastic Part Maintenance
CAUTION
Do not use polishing agents.
Depending on the product ingredients,
they could cause discoloration, stains,
cracks or peeling of the coating.
▼Instrument Panel Top (Soft pad)
Maintenance
Extremely soft materi
al is used for the
soft pad surface. If the soft pad surface
is rubbed harshly with a dry cloth, it
could result in the surface being
damaged and leaving white scratch
marks.
1. Wipe the soiled area with a soft cloth soaked in a mild detergent
(approx. 5%) diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water
and wrung out well.
▼Active Driving Display
Maintenance*
The dust-proof sheet has a coating.
When cleaning, do not use a hard or
rough-surface cloth, or cleaning
detergent. In addition, if a chemical
solvent gets on the active driving
display, wipe it off immediately. The
Maintenance and Care
Appearance Care
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Release the accelerator pedal and
depress the brake pedal.
▼Check Engine Indication/Light
If this light illuminates while driving,
the vehicle may have a problem. It is
important to note the driving
conditions when the light illuminated
and consult an Authorized Mazda
Dealer.
The check engine light may illuminate
in the following cases:
The engine's electrical system has a
problem.
The emission control system has a
problem.
The fuel tank level being very low or
approaching empty.
The fuel-filler cap is missing or not
tightened securely.
If the check engine light remains on, or
it flashes continuously , do not drive at
high speeds and consult an Authorized
Mazda Dealer as soon as possible.
WARNING
If the check engine light turns on, do
not disconnect the battery cables.
If the battery cables are disconnected
and then reconnected, the engine
could be damaged and catch on fire.
▼ Automatic Transmission Warning
Indication/Warning Light*
The indication/light illuminates when
the transmission has a problem.
CAUTION
If the automatic tr
ansmission warning
indication/light illuminates, the
transmission has an electrical problem.
Continuing to drive your Mazda in this
condition could cause damage to your
transmission. Consult an Authorized
Mazda Dealer as soon as possible.
▼ AWD Warning Indication/
Warning Light*
“AWD Malfunction. Front Wheel
Drive Only. Have the Vehicle
Inspected” is displayed/When the
light is turned on
The indication is displayed/the light
turns on under the following
conditions. The system may have a
malfunction. Have the vehicle checked
at an Authorized Mazda Dealer.
When there is a malfunction in the
AWD system.
“Excessive AWD System Load. Drive
Slowly Until Warning Light Turns Off.
Vehicle Now in Front Wheel Drive” is
displayed/When the light is flashing
The indication is displayed/the light
flashes under the following conditions.
Park the vehicle in a safe place and
check that the warning indication light
turns off/ the warning light stops
flashing, and then drive the vehicle.
Contact an Authorized Mazda Dealer
if the indication is continuously
displayed.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Action to be taken
Add 1 L (0.3 US gal, 0.2 Imp gal) of
engine oil (page 6-15).
▼Seat Belt Warning Indication/
Warning Light (Front seat)
The seat belt warning light turns on if
the driver or front passenger's seat is
occupied and the seat belt is not
fastened with the ignition switched
ON.
If the driver or front passenger's seat
belt is unfastened (only when the front
passenger's seat is occupied) and the
vehicle is driven at a speed faster than
about 20 km/h (12 mph), the warning
light flashes. After a short time, the
warning light stops
flashing , but
remains illuminated.
NOTE
The warning light flashes for about 6
seconds if the driver's seat belt is not
fastened when the ignition is
switched ON. (Except Mexico,
Puerto Rico)
Placing heavy items on the front
passenger's seat may cause the front
passenger's seat belt warning
function to operate depending on
the weight of the item.
To allow the front passenger
occupant classification sensor to
function properly, do not place and
sit on an additional seat cushion on
the front passenger's seat. The
sensor may not function properly
because the additional seat cushion
could cause sensor interference.
If a small child is seated on the front
passenger's seat, the warning light
may not operate.
Action to be taken
Fasten the seat belts.
▼ Seat Belt Warning Light (Rear seat)
(Red)
If the rear seat belts are not fastened
while the ignition is switched ON , the
driver and the passenger are alerted by
the warning light.
The warning light operates even if there
is no passenger on the rear seat.
NOTE
If a rear seat belt is not fastened by a
certain period of time after the engine
has been started, the warning light
turns off.
Action to be taken
Fasten the seat belts.
▼Low Washer Fluid Level Warning
Indication/Warning Light*
This warning light indicates that little
washer
fluid remains.
Action to be taken
Add washer fluid (page 6-19).
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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To allow the front passenger seat
weight sensor to function properly,
do not place and sit on an additional
seat cushion on the front passenger's
seat. The sensor may not function
properly because the additional seat
cushion could cause sensor
interference.
If a small child is seated on the front
passenger's seat, the warning beep
may not operate.
Rear seat
The warning beep only sounds if a seat
belt is unfastened after being fastened.
▼ Ignition Not Switched Off (STOP)
Warn in g Beep
If the driver's door is opened with the
ignition switched to ACC, a beep will
be heard continuously in the cabin to
notify the driver that the ignition has
not been switched OFF (STOP). Under
this condition, the keyless entry system
will not operate, the vehicle cannot be
locked, and the battery voltage will be
depleted.
▼Key Removed from Vehicle
Warn in g Beep
Vehicles with advanced keyless
function
If the key is taken out of the vehicle
while the ignition is switched to ACC
or ON, and all the doors are closed, a
sound is activated 6 times outside of
the vehicle and a sound is activated 1
time in the vehicle.
Vehicles without advanced keyless
function
If the key is taken out of the vehicle
while the ignition is switched to ACC
or ON, and all the doors are closed, a
sound is activated 1 time in the
vehicle.
NOTE
Make sure that you leave the vehicle
while carrying the key, or switch the
ignition OFF.
▼Touch Sensor Inoperable Warning
Beep (With the advanced keyless
function)
A warning beep is activated to notify
the driver that the doors are not locked
when all of the following conditions
are met:
The ignition is switched OFF.All the doors and liftgate are not fully
closed.
The lock is operated 3 times within 5
seconds.
Check the ignition and whether the
doors and liftgate are open or closed,
and then operate the lock again.
▼ Liftgate Door-lock Switch
Inoperable Warning Beep (With
the advanced keyless function)
When the door-lock switch on the
liftgate is pressed under any of the
following conditions, a warning sound
is activated.
A transmitter is not being carried.The ignition is switched to a position
other than OFF.
Any door is open.Liftgate is automatically operating.*
Make sure that none of the above
conditions are present, and then press
the door-lock switch again.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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▼Key Left-in-luggage Compartment
Warning Beep (With the advanced
keyless function)
If the key is left in the luggage
compartment with all the doors locked
and the liftgate closed, a beep will be
heard outside for about 10 seconds to
notify the driver that the key is in the
luggage compartment. In this case,
take out the key by pressing the electric
liftgate opener and opening the
liftgate. The key taken out of the
luggage compartment may not operate
because its functions have been
temporarily stopped. To restore the
key's functions, perform the applicable
procedure (page 3-8).
▼Key Left-in-vehicle Warning Beep
(With the advanced keyless
function)
If all the doors and luggage
compartment are locked using another
key while the key is left in the cabin,
the beep which soun
ds outside of the
vehicle will be heard for about 10
seconds to notify the driver that the
key is in the cabin. In this case, take
out the key by opening the door. A key
taken out of the vehicle using this
method may not operate because its
functions have been temporarily
stopped. To restore the key's functions,
perform the applicable procedure
(page 3-8).
▼ Power Liftgate Warning Beep*
If system operation precautions are
necessary, the driver is notified by the
warning sound.
Warning beep What to check
The beep sounds 3
times The conditions re-
quired for the power
liftgate to operate have
not been met, such as
an object being stuck
in the liftgate.
The beep sound con-
tinues The vehicle is being
driven with the liftgate
open. Stop the vehicle
and close the liftgate.
▼
Low Fuel Warning Beep
When the low fuel warning light
flashes, a warning beep is activated
once at the same time.
▼Brake Override Warning Beep
A warning beep is activated when the
accelerator pedal and brake pedal are
depressed at the same time while
driving. Only depress the brake pedal.
▼Shift Position Warning Beep
A sound is activated when the push
button start is pressed while the
selector lever is in a position other
than P, and the ignition is switched to
ACC. Check the selector lever
position.
▼Electric Parking Brake (EPB)
Warning Beep
The warning buzzer is activated under
the following conditions:
The vehicle is driven with the parking
brake applied.
The Electric Parking Brake (EPB)
switch is pulled while the vehicle is
driven.
You attempt to start driving the
vehicle while the conditions for
releasing the Electric Parking Brake
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-38*Some models.
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(EPB) automatically have not been
met.
▼AUTOHOLD Warning Beep
Warning light flashes/message is
displayed and beep sound is activated
simultaneously for about 5 seconds
when using AUTOHOLD function or
when AUTOHOLD switch is operated.
Because a problem with AUTOHOLD
function has occurred, AUTOHOLD
function does not operate even if
AUTOHOLD switch is operated.

If the warning light flashes/message is
displayed and the beep sound is
activated simultaneously, have your
vehicle inspected at an Authorized
Mazda Dealer.
▼Vehicle Problem Warning Beep
If any of the following problems occur,
a warning beep is activated. Check the
information regarding the warning
indication in the instrument cluster or
on the center display.
Automatic transmission problemIncrease in automatic transmission
internal temperature
Brake
fluid amount decreaseEngine oil level sensor problemElectric Parking Brake (EPB) problemEngine hydraulic pressure decreaseEngine coolant temperature increaseEngine system problem
▼Blind Spot Monitoring (BSM)
System Warning Beep*
The Blind Spot Monitoring (BSM)
warning beep operates when the turn
signal lever is operated to the side
where the Blind Spot Monitoring
(BSM) warning light is illuminated.
▼Front Cross Traffic Alert (FCTA)
Warning Beep*
The Front Cross Traffic Alert (FCTA)
warning beep is activated if there is a
possibility of collision with a vehicle
approaching from the front on the left
and right sides of the vehicle.
▼Rear Cross Traffic Alert (RCTA)
Warning Beep*
The Rear Cross Traffic Alert (RCTA)
warning beep is activated if there is a
possibility of collision with a vehicle
approaching from the rear on the left
and right sides of the vehicle.
▼
Lane Departure Warning Sound*
While the system is operating, if the
system determines that the vehicle may
depart from the lane, it sounds a
warning sound.
NOTE
The volume of the Lane Departure
Warning System (LDWS) warning
sound can be changed.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
▼Mazda Radar Cruise Control
(MRCC) System Warnings*
The Mazda Radar Cruise Control
(MRCC) system warnings notify the
driver of system malfunctions and
cautions on use when required.
Check based on the beep sound.
Warning beep type Notification content
The beep sounds 1
time while the Mazda
Radar Cruise Control
(MRCC) is operating The vehicle speed is
slower than 25 km/h
(16 mph) and the
Mazda Radar Cruise
Control (MRCC) sys-
tem has been can-
celed.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Customer Assistance(U.S.A.)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. We are
here to serve you. All Authorized
Mazda Dealers have the knowledge
and the tools to keep your Mazda
vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you
take the following steps:
NOTE
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modified to accommodate a person
with certain medical conditions in
accordance with a certified physician,
contact an Authorized Mazda Dealer.
For more informatio
n, go to NHTSA
website www.safercar.gov (VEHICLE
SHOPPERS > Air Bags > Air Bag FAQs >
Air Bag Deactivation).
▼ STEP 1: Contact Your Mazda
Dealer
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been
resolved by the CUSTOMER
RELATIONS, SALES, SERVICE, or
PA RT S M A N AG E R , t h e n p l ea s e
contact the GENERAL MANAGER of
the dealership or the OWNER.
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modified to accommodate a person
with certain medical conditions in
accordance with a certified
physician, go to STEP 2.
▼ STEP 2: Contact Mazda North
American Operations
If for any reason you feel the need for
further assistance after contacting your
dealership management or it becomes
necessary to have the components or
wiring system for the supplementary
restraint system modified to
accommodate a person with certain
medical conditions in accordance with
a certified physician, you can reach
Mazda North American Operations by
one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including
how to locate or contact a local Mazda
dealership in the U.S., can be found
here.

E-mail: click on “Contact Us” located
on the bottom of the page at
www.mazdausa.com under “Help”

By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you
efficiently and
effectively, please help us by providing
the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
Customer Information and Reporting Safety Defects
Customer Assistance
8-2
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Customer Assistance(Canada)
▼Satisfaction Review Process
Your complete and permanent
satisfaction is of primary concern to
Mazda. All Authorized Mazda Dealers
have both the knowledge and tools to
keep your Mazda in top condition. In
our experience, any questions,
problems, or complaints regarding the
operation of your Mazda or any other
general service transactions are most
effectively
resolved by your dealer. If
the cause of your dissatisfaction
cannot adequately be addressed by
normal dealership procedures, we
recommend that you take the
following steps:
▼ STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of
dealership management. If the Service
Manager has already reviewed your
concerns, contact the owner of the
dealership or its General Manager.
▼STEP 2: Contact the Mazda
Regional Office
If you feel that you still require
assistance, ask the dealer Service
Manager to arrange for you to meet
the local Mazda Service
Representative. If more expedient,
contact Mazda Canada Inc. Regional
Office nearest you for such
arrangements. Regional Office address
and phone numbers are shown (page
8-7).
▼STEP 3: Contact the Mazda
Customer Relations Department
If still not substantially satisfied,
contact the Customer Relations
Department, Mazda Canada Inc., 55
Vogell Road, Richmond Hill, Ontario,
L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the
following information:

1. Your name, address and telephone
number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the Vehicle
Identification Number on page
9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction

The Department, in cooperation with
the local Mazda Service
Representative, will review the case to
determine if everything possible has
been done to ensure your satisfaction.

Please recognize that the resolution of
service problems in most cases
requires the use of your Mazda
dealer's service facilities, personnel
and equipment. We urge you to follow
the above three steps in sequence for
most effective results.
▼ Mediation/Arbitration Program
Occasionally a customer concern
cannot be resolved through Mazda's
Customer Satisfaction Program. If after
exhausting the procedures in this
manual your concern is still not
resolved, you have another option.

Mazda Canada Inc. participates in an
arbitration program administered by
the Canadian Motor Vehicle
Arbitration Plan (CAMVAP). CAMVAP
will advise you about how your
Customer Information and Reporting Safety Defects
Customer Assistance
8-6
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REGIONAL OFFICES COVERING AREASMAZDA CANADA INC.
QUEBEC REGION
6111 ROUTE TRANS- CANADIENNE
POINTE CLAIRE, QUE-
BEC
H9R 5A5
(514) 694-6390 QUEBECCustomer Assistance
(Puerto Rico)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. That is why
all Authorized Mazda Dealers have the
knowledge and the tools to keep your
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we re
commend that you
take the following steps:
▼ STEP 1
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue. If your
concern has not been resolved by the
CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then
please contact the GENERAL
MANAGER of the dealership or the
OWNER.
▼STEP 2
If, after following STEP 1, you feel the
need for further assistance, please
contact your area's Mazda
representative.
Refer to PUERTO RICO/U.S. Virgin
Island on page 8-11.

Please help us by providing the
following information:

1. Your name, address, and telephone
number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
Customer Information and Reporting Safety Defects
Customer Assistance
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