tow MAZDA MODEL CX-5 2021 Owner's Guide

Exhaust gas from the vehicle in front, sand, snow, and water vapor rising from
manholes and grating, and water splashed into the air.
When towing a malfunctioning vehicle.
The vehicle is driven with tires having significantly different wear.
The vehicle is driven on down slopes or bumpy roads.
There are water puddles on the road.
The surroundings are dark such as during the night, early evening, or early morning, or
in a tunnel or indoor parking lot.
The illumination brightness of the headlights is reduced or the headlight illumination is
weakened due to dirt or a deviated optical axis.
The target object enters the blind spot of the Forward Sensing Camera (FSC).
A person or object bursts onto the road from the shoulder or cuts right in front of you.
You change lanes and approach a vehicle ahead.
When driving extremely close to the target object.
Tire chains or a temporary spare tire is installed.
The vehicle ahead has a special shape. For example, a vehicle towing a trailer house or
a boat, or a vehicle carrier carrying a vehicle with its front pointed rearward.
If the Forward Sensing Camera (FSC) cannot operate normally due to backlight or fog,
the system functions related to the Forward Sensing Camera (FSC) are temporarily
stopped and the following warn ing lights turn on. However, this does not indicate a
malfunction.
High Beam Control System (HBC) warning light (amber)
Lane-keep Assist System (LAS) & Lane Departure Warning System (LDWS) warning
indication
Mazda Radar Cruise Control with Stop & Go function (MRCC with Stop & Go
function) warning indication
Smart Brake Support/Smart City Brake Support (SBS/SCBS) warning indication/
warning light (amber)
If the Forward Sensing Camera (FSC) cannot operate normally due to high temperatures,
the system functions related to the Forward Sensing Camera (FSC) are temporarily
stopped and the following warn ing lights turn on. However, this does not indicate a
malfunction. Cool down the area around the Forward Sensing Camera (FSC) such as by
turning on the air conditioner.
High Beam Control System (HBC) warning light (amber)
Lane-keep Assist System (LAS) & Lane Departure Warning System (LDWS) warning
indication
Mazda Radar Cruise Control with Stop & Go function (MRCC with Stop & Go
function) warning indication
When Driving
i-ACTIVSENSE
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Anything which generates ultrasound is near the vehicle, such as another vehicle's
horn, the engine sound of a motorcycle, the air brake sound of a large-sized vehicle, or
another vehicle's sensors.
The vehicle is driven in heavy rain or in road conditions causing water-splash.
A commercially-available fender pole or an antenna for a radio transmitter is installed
to the vehicle.
The vehicle is moving towards a tall or square curbstone.
An obstruction is too close to the sensor.
Obstructions under the bumper may not be detected. Obstructions that are lower than the
bumper or thin which may have been initially detected may no longer be detected as the
vehicle approaches more closely to the obstruction.
The following types of obstructions may not be detected:
Thin objects such as wire or rope
Things which absorb sonic waves easily such as cotton or snow
Angular shaped objects
Very tall objects, and those which are wide at the top
Small, short objects
Always have the system inspected at an Authorized Mazda Dealer if any shock is applied
to the bumpers, even in a minor accident. If the sensors are deviated, they cannot detect
obstructions.
The system may have a malfunction if the beep does not operate or the indicator light
does not illuminate when the parking sensor switch is turned on. Consult an Authorized
Mazda Dealer.
The system may have a malfunction if the beep sound which indicates a system
malfunction is heard and the i ndicator light flashes. Consult an Authorized Mazda Dealer.
The beeper which indicates a system malf unction may not be heard if the ambient
temperature is extremely cold, or mud, ice, or snow adheres to the sensor area. Remove
any foreign material from the sensor area.
When installing a trailer hitch, consult an Authorized Mazda Dealer.
When Driving
Parking Sensor System (M azda Connect (Type A))
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Anything which generates ultrasound is near the vehicle, such as another vehicle's
horn, the engine sound of a motorcycle, the air brake sound of a large-sized vehicle, or
another vehicle's sensors.
The vehicle is driven in heavy rain or in road conditions causing water-splash.
A commercially-available fender pole or an antenna for a radio transmitter is installed
to the vehicle.
The vehicle is moving towards a tall or square curbstone.
An obstruction is too close to the sensor.
Obstructions under the bumper may not be detected. Obstructions that are lower than the
bumper or thin which may have been initially detected may no longer be detected as the
vehicle approaches more closely to the obstruction.
The following types of obstructions may not be detected:
Thin objects such as wire or rope
Things which absorb sonic waves easily such as cotton or snow
Angular shaped objects
Very tall objects, and those which are wide at the top
Small, short objects
Always have the system inspected at an Authorized Mazda Dealer if any shock is applied
to the bumpers, even in a minor accident. If the sensors are deviated, they cannot detect
obstructions.
The system may have a malfunction if the b eep does not operate or the indicator light
does not illuminate when the parking sensor switch is turned on. Consult an Authorized
Mazda Dealer.
The system may have a malfunction if the beep sound which indicates a system
malfunction is heard and the indicator light flashes. Consult an Authorized Mazda Dealer.
The beeper which indicates a system malfunction may not be heard if the ambient
temperature is extremely cold, or mud, ice, or snow adheres to the sensor area. Remove
any foreign material from the sensor area.
When installing a trailer hitch, c onsult an Authorized Mazda Dealer.
When Driving
Parking Sensor System (Mazda Connect (Type B))
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Make sure the vents are not directing air up towards the microphone.

Vo i c e C o m m a n d L i s t
Voice command
When the talk button is pressed and the following command is spoken, the audio or
navigation can be operated. The commands in the () can be omitted. The specified name and
number are put into the {}.
Standard command
Voice command Function
Help Usable commands can be verified.
Tutorial Basic voice commands and methods of use can be verified.
(Navigate/Take me/Drive) Home Set the destination to Home.
Communication (phone) related command
Voice command Function
Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile” Call to the contact in the downloaded phonebook.
Redial Call to the last contact you called.
Callback Call to the last contact who called you.
Entertainment (audio) related command
Voice command FunctionCorresponding audio
source
(Go to/Play) Bluetooth (Audio) Switches the audio source to BT audio.
Can also switch to each audio source by similarly us
‐
ing commands such as FM, AM, or USB. All
Play Artist {Artist name} Plays the selected artist. USB
Navigation related command*
For the navigation screen voice commands, refer to the separate navigation system manual.
NOTE
Some commands cannot be used depending on the grade and specification.
Some commands cannot be used depending on the device connection conditions and the
use conditions.
The commands are examples of the available commands.
Interior Features
Mazda Connect (Mazda Connect (Type A))
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Push and release to open.
Type A
Type B
▼Glove Compartment
To open the glove co
mpartment, pull the
latch toward you.
To close the glove compartment, firmly
press in the center of the glove
compartment lid.
▼ Center Console
To open, pull the release latch.
Storage tray
The storage tray can be removed.
Storage tray
▼
Armrest Box*
To open, push the button and pull up the
lid.
Interior Features
Interior Equipment
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7If Trouble Arises
Helpful information on what to do if a problem arises with the vehicle.
Parking in an Emergency................. 7-2 Parking in an Emergency..............7-2
Flat Tire.............................................. 7-3 Spare Tire and Tool Storage......... 7-3
Changing a Flat Tire..................... 7-6
Battery Runs Out............................ 7-13 Jump-Starting............................. 7-13
Emergency Starting.........................7-16 Starting a Flooded Engine
(SKYACTIV-G 2.5 and SKYACTIV-
G 2.5T)....................................... 7-16
Push-Starting.............................. 7-16
Running Out of Fuel (SKYACTIV-D
2.2).............................................. 7-17
Overheating......................................7-18 Overheating................................ 7-18
Emergency Towing.......................... 7-20 Towing Description.................... 7-20
Tiedown Hooks*......................... 7-21
Warning/Indicator Lights and
Warning Sounds.............................. 7-23 If a Warning Light Turns On or
Flashes........................................ 7-23
Message Indicated on Multi-
information Display
*.................. 7-39
Message Indicated on Display
*..........
.................................................... 7-41
Warning Sound is Activated....... 7-43
When Liftgate Cannot be
Opened..............................................7-48 When Liftgate Cannot be
Opened........................................7-48
Active Driving Display Does Not
Operate............................................. 7-49 If the Active Driving Display Does
Not Operate................................ 7-49
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Parking in an Emergency
The hazard warning lights should always
be used when you stop on or near a
roadway in an emergency.

The hazard warning lights warn other
drivers that your vehicle is a traffic hazard
and that they must take extreme caution
when near it.

Depress the hazard warning flasher and all
the turn signals will flash. The hazard
warning indicator ligh ts in the instrument
cluster flash simultaneously.
NOTE
The turn signals do not work when the
hazard warning lights are on.
Check local regulations about the use of
hazard warning lights while the vehicle
is being towed to verify that it is not in
violation of the law.
If Trouble Arises
Parking in an Emergency
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Starting a Flooded Engine(SKYACTIV-G 2.5 andSKYACTIV-G 2.5T)
If the engine fails to start, it may be
flooded (excessive fuel in the engine).

Follow this procedure:

1. If the engine does not start within 5
seconds on the first try, wait 10
seconds and try again.
2. Make sure the parking brake is on.
3. Depress the accelerator all the way and hold it there.
4. Depress the brake pedal, then press the push button start. If the engine starts,
release the accelerator immediately
because the engine will suddenly rev
up.
5. If the engine fails to start, crank it without depressing the accelerator.

If the engine still does not start using the
previous procedure, have your vehicle
inspected by an Authorized Mazda Dealer.
Push-Starting
Do not push-start your Mazda.
WA R N I N G
Never tow a vehicle to start it:
Towing a vehicle to start it is dangerous.
The vehicle being towed could surge
forward when its engine starts, causing the
2 vehicles to collide. The occupants could
be injured.
NOTE
You cannot start a vehicle with an
automatic transaxle by pushing it.
If Trouble Arises
Emergency Starting
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Towing Description
We recommend that towing be done only
by an Authorized Mazda Dealer or a
commercial tow-truck service.

Proper lifting and towing are necessary to
prevent damage to the vehicle. Particularly
when towing an AWD vehicle, where all
the wheels are connected to the drive train,
proper transporting of the vehicle is
absolutely essential to avoid damaging the
drive system. Government and local laws
must be followed.
Wheel dollies

A towed FWD vehicle should have its
drive wheels (front wheels) off the ground.
If excessive damage or other conditions
prevent this, use wheel dollies.

When towing a FWD vehicle with the rear
wheels on the ground, release the parking
brake.
Refer to Electric Parking Brake (EPB) on
page 4-98.

A towed AWD vehicle must have all its
wheels off the ground.
WA R N I N G
Always tow an AWD vehicle with all four
wheels off the ground:
Towing an AWD vehicle with either the
front or rear wheels on the ground is
dangerous as the drive train could be
damaged, or the vehicle could trail away
from the tow truck and cause an accident.
If the drive train has been damaged,
transport the vehicle on a flatbed truck.
CAUTION
 Do not tow the vehicle pointed backward
with driving wheels on the ground. This
may cause internal damage to the
transaxle.
If Trouble Arises
Emergency Towing
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Do not tow with sling-type equipment.
This could damage your vehicle. Use
wheel-lift or
flatbed equipment.

If the parking brake cannot be released
when towing the vehicle, transport the
vehicle with all front and rear wheels
raised
off the ground as shown in the
figure. If the vehicle is towed without
raising the wheels off the ground, the
brake system could be damaged.
Wheel dollies
Tiedown Hooks*
CAUTION
Do not use the front and rear tiedown
eyelets for towing the vehicle.
They have been designed only for securing
the vehicle to a transport vessel during
shipping.
Using the eyelets for any other purpose
could result in the vehicle being damaged.
▼ Tiedown Hooks
1. Remove the tiedown eyelet and the lug
wrench from the luggage compartment
(page 7-3).
2. Wrap a flathead screwdriver or similar tool with a soft cloth to prevent
damage to a painted bumper, and open
the cap located on the front or rear
bumper.
Front
If Trouble Arises
Emergency Towing
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