emergency towing MAZDA MODEL CX-5 2021 Owners Manual

7If Trouble Arises
Helpful information on what to do if a problem arises with the vehicle.
Parking in an Emergency................. 7-2 Parking in an Emergency..............7-2
Flat Tire.............................................. 7-3 Spare Tire and Tool Storage......... 7-3
Changing a Flat Tire..................... 7-6
Battery Runs Out............................ 7-13 Jump-Starting............................. 7-13
Emergency Starting.........................7-16 Starting a Flooded Engine
(SKYACTIV-G 2.5 and SKYACTIV-
G 2.5T)....................................... 7-16
Push-Starting.............................. 7-16
Running Out of Fuel (SKYACTIV-D
2.2).............................................. 7-17
Overheating......................................7-18 Overheating................................ 7-18
Emergency Towing.......................... 7-20 Towing Description.................... 7-20
Tiedown Hooks*......................... 7-21
Warning/Indicator Lights and
Warning Sounds.............................. 7-23 If a Warning Light Turns On or
Flashes........................................ 7-23
Message Indicated on Multi-
information Display
*.................. 7-39
Message Indicated on Display
*..........
.................................................... 7-41
Warning Sound is Activated....... 7-43
When Liftgate Cannot be
Opened..............................................7-48 When Liftgate Cannot be
Opened........................................7-48
Active Driving Display Does Not
Operate............................................. 7-49 If the Active Driving Display Does
Not Operate................................ 7-49
*Some models.7-1
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Starting a Flooded Engine(SKYACTIV-G 2.5 andSKYACTIV-G 2.5T)
If the engine fails to start, it may be
flooded (excessive fuel in the engine).

Follow this procedure:

1. If the engine does not start within 5
seconds on the first try, wait 10
seconds and try again.
2. Make sure the parking brake is on.
3. Depress the accelerator all the way and hold it there.
4. Depress the brake pedal, then press the push button start. If the engine starts,
release the accelerator immediately
because the engine will suddenly rev
up.
5. If the engine fails to start, crank it without depressing the accelerator.

If the engine still does not start using the
previous procedure, have your vehicle
inspected by an Authorized Mazda Dealer.
Push-Starting
Do not push-start your Mazda.
WA R N I N G
Never tow a vehicle to start it:
Towing a vehicle to start it is dangerous.
The vehicle being towed could surge
forward when its engine starts, causing the
2 vehicles to collide. The occupants could
be injured.
NOTE
You cannot start a vehicle with an
automatic transaxle by pushing it.
If Trouble Arises
Emergency Starting
7-16
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Towing Description
We recommend that towing be done only
by an Authorized Mazda Dealer or a
commercial tow-truck service.

Proper lifting and towing are necessary to
prevent damage to the vehicle. Particularly
when towing an AWD vehicle, where all
the wheels are connected to the drive train,
proper transporting of the vehicle is
absolutely essential to avoid damaging the
drive system. Government and local laws
must be followed.
Wheel dollies

A towed FWD vehicle should have its
drive wheels (front wheels) off the ground.
If excessive damage or other conditions
prevent this, use wheel dollies.

When towing a FWD vehicle with the rear
wheels on the ground, release the parking
brake.
Refer to Electric Parking Brake (EPB) on
page 4-98.

A towed AWD vehicle must have all its
wheels off the ground.
WA R N I N G
Always tow an AWD vehicle with all four
wheels off the ground:
Towing an AWD vehicle with either the
front or rear wheels on the ground is
dangerous as the drive train could be
damaged, or the vehicle could trail away
from the tow truck and cause an accident.
If the drive train has been damaged,
transport the vehicle on a flatbed truck.
CAUTION
 Do not tow the vehicle pointed backward
with driving wheels on the ground. This
may cause internal damage to the
transaxle.
If Trouble Arises
Emergency Towing
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Do not tow with sling-type equipment.
This could damage your vehicle. Use
wheel-lift or
flatbed equipment.

If the parking brake cannot be released
when towing the vehicle, transport the
vehicle with all front and rear wheels
raised
off the ground as shown in the
figure. If the vehicle is towed without
raising the wheels off the ground, the
brake system could be damaged.
Wheel dollies
Tiedown Hooks*
CAUTION
Do not use the front and rear tiedown
eyelets for towing the vehicle.
They have been designed only for securing
the vehicle to a transport vessel during
shipping.
Using the eyelets for any other purpose
could result in the vehicle being damaged.
▼ Tiedown Hooks
1. Remove the tiedown eyelet and the lug
wrench from the luggage compartment
(page 7-3).
2. Wrap a flathead screwdriver or similar tool with a soft cloth to prevent
damage to a painted bumper, and open
the cap located on the front or rear
bumper.
Front
If Trouble Arises
Emergency Towing
*Some models.7-21
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Rear
Jack lever
CAUTION
Do not use excessive force as it may
damage the cap or scratch the painted
bumper surface.
NOTE
Remove the cap completely and store it
so as not to lose it.
3. Securely install the tiedown eyelet using the lug wrench.
Front
Lug wrench
Tiedown
eyelet
Rear
Tiedown eyelet
Lug wrench
4. Hook the tying rope to the tiedown eyelet.
CAUTION
If the tiedown eyelet is not securely
tightened, it may loosen or disengage
from the bumper when tying the
vehicle. Make sure that the tiedown
eyelet is securely tightened to the
bumper.
If Trouble Arises
Emergency Towing
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Index
Operating tips................................ 5-2
Vent Operation...............................5-3
Collision warning.............................. 7-47
Coming Home Light......................... 4-78
Cruise Control................................. 4-251 Cruise control switch.................4-251
Cruise main indication (white)/cruise
set indication (green)................. 4-252
Cup Holder........................................ 5-61
Customer Assistance. .......................... 8-2
D
Daytime Running Lights................... 4-80
Defogger
Mirror...........................................4-88
Rear window........... .................... 4-86
Diesel Exhaust Fluid (DEF)
(SKYACTIV-D 2.2).......................... 6-29 Diesel Exhaust Fluid (DEF)
Replenishment............................. 6-30
Diesel Particulate Filter (SKYACTIV-D
2.2)...................................................4-260
Dimensions.......................................... 9-6
Display.............................................. 4-12
Distance Recognition Support System
(DRSS)............................................ 4-137 Indication on display................. 4-137
Door Locks........................................3-12
Driver Attention Alert (DAA).........4-141
Drive Selection................................ 4-114
Driving In Flooded Ar ea...................3-55
Driving on Uneven Road.................. 3-56
Driving Tips Automatic transaxle.....................4-73
Break-in period............................ 3-50
Driving in flooded area............... 3-55
Driving on uneven road...............3-56
Floor mat..................................... 3-52
Hazardous driving.. ..................... 3-51
Overloading............. .................... 3-55
Rocking the vehicle. .................... 3-52
Saving fuel and protection of the
environment................................. 3-50
Turbocharged vehicles (SKYACTIV-
G 2.5T, SKYACTIV-D 2.2)......... 3-57
Winter driving............................. 3-53
Dynamic Stability Control (DSC)... 4-111
TCS/DSC indicator light........... 4-111
E
Electric parking brake (EPB)............ 4-98
Electric Parking Brake (EPB) Warning
Beep...................................................7-45
Emergency StartingPush-starting................................ 7-16
Running out of fuel (SKYACTIV-D
2.2)............................................... 7-17
Starting a Flooded Engine
(SKYACTIV-G 2.5 and SKYACTIV-
G 2.5T)........................................ 7-16
Emergency Towing Tiedown hooks........ .................... 7-21
Towing description...................... 7-20
Emission Control System (SKYACTIV-
D 2.2)................................................ 3-30
Emission Control System (SKYACTIV-
G 2.5, SKYACTIV-G 2.5T).............. 3-29
Engine Coolant.........................................6-26
Engine compartment overview.... 6-20
Exhaust gas..................................3-31
Hood release................................ 6-18
Oil................................................ 6-22
Starting...........................................4-5
Essential Information.......................... 6-2
Event Data Recorder......................... 8-21
Excessive Speed Warning................. 7-47
Exhaust Gas...................................... 3-31
Exterior Care..................................... 6-60 Aluminum wheel maintenance.... 6-64
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Index
Recreational Towing......................... 3-66
Registering Your Vehicle in A Foreign
Country.............................................. 8-18
ReplacementFuse..............................................6-53
Key battery.................................. 6-41
Light bulbs...................................6-47
Tires............................................. 6-44
Wheel........................................... 6-46
Wiper........................................... 6-34
Request Switch Inoperable Warning
Beep (With the advanced keyless
function)............................................ 7-45
Rocking the Vehicle.......................... 3-52
S
Safety Defects, Reporting................. 8-14
Saving Fuel and Protection of the
Environment...................................... 3-50
Scheduled Maintenance...................... 6-4
Seats.................................................... 2-5 Driving position memory............ 2-11
Front seat....................................... 2-5
Head restraint.............................. 2-20
Rear seat...................................... 2-15
Seat ventilation....... ..................... 2-23
Seat warmer................................. 2-22
Seat Belt System Automatic locking....................... 2-28
Emergency locking...................... 2-28
Extender....................................... 2-33
Pregnant women.......................... 2-28
Seat belt precautions................... 2-26
3-point type................................. 2-29
Seat Belt Warning Beep.................... 7-43
Security System Immobilizer system..................... 3-46
Theft-deterrent system................. 3-48
Selective Catalytic Reduction (SCR)
System (SKYACTIV-D 2.2)............4-261
Selective Catalytic Reduction (SCR)
Warning Beep.................................... 7-46
Smart Brake Support (SBS)............ 4-183 Collision warning...................... 4-184
Stopping the Smart Brake Support
(SBS) system operation............. 4-184
Smart City Brake Support (SCBS)
Collision warning...................... 4-178
Smart City Brake Support (SCBS)
Indicator Light (Red).................4-178
Stopping the Smart City Brake
Support (SCBS) System
Operation................................... 4-178
Smart City Brake Support [Forward]
(SCBS F)......................................... 4-176
Smart City Brake Support [Reverse]
(SCBS R)........................................ 4-179 Stopping the Smart City Brake
Support [Reverse] (SCBS R) system
operation.................................... 4-182
Spare Tire............................................ 7-4
Specifications...................................... 9-4
SRS Air Bags Front passenger occupant
classification system.................... 2-71
How the SRS air bags work........ 2-65
Limitations to SRS air bag.......... 2-69
Monitoring................................... 2-75
SRS air bag deployment
criteria.......................................... 2-68
Supplemental restraint system
components.................................. 2-63
Starting the Engine..............................4-5
Steering Wheel
Heated steering wh eel................. 2-24
Horn............................................. 4-89
Storage Compartments ...................... 5-62
Armrest box................................. 5-63
Center console............................. 5-63
Glove compartment..................... 5-63
Luggage compartment................. 5-64
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Index
Overhead console........................ 5-62
Rear coat hooks........................... 5-65
Sunshade............................................3-45
Sunvisors........................................... 5-53
T
Theft-Deterrent System..................... 3-48
Three-flash Turn Signal.................... 4-82
Tiedown Hook.............. .............................. 7-21
Tires................................................... 6-43 Flat tire.......................................... 7-3
Replacing a tire........................... 6-44
Replacing a wheel....................... 6-46
Snow tires.................................... 3-53
Specifications.................................9-8
Temporary spare tire....................6-45
Tire chains................................... 3-54
Tire inflation pressure................. 6-43
Tire rotation................................. 6-44
Uniform tire quality grading system
(UTQGS)..................................... 8-23
Tire Inflation Pressure Warning
Beep...................................................7-46
Tire Information................................ 8-25
Tire Pressure Monitoring System.... 4-256
To w i n g Recreational towing.....................3-66
Trailer towing (U.S.A. and
Canada)........................................ 3-58
Towing Description........................... 7-20
Traction Control System (TCS)...... 4-109 TCS OFF Indicator Light.......... 4-109
TCS OFF Switch....................... 4-110
TCS/DSC indicator light........... 4-109
Traffic Sign Recognition System
(TSR)............................................... 4-131
Transmitter.......................................... 3-5
Trouble Battery runs out........................... 7-13
Emergency starting...................... 7-16
Emergency towing....................... 7-20
Flat tire.......................................... 7-3
Overheating................................. 7-18
Parking in an emergency............... 7-2
When Liftgate Cannot be
Opened......................................... 7-48
Turn Signals...................................... 4-81
U
Ultrasonic Sensor (Rear)................. 4-249
USB Power Outlet............................ 5-60
V
Vanity Mirrors................................... 5-53
Vehicle Information Labels................. 9-2
W
Warning Sound is Activated............. 7-43 Advanced Key removed from vehicle
warning beep............................... 7-44
Air bag/front seat belt pretensioner
system warning beep................... 7-43
AUTOHOLD Warning Beep....... 7-45
Blind Spot Monitoring (BSM)
warning beep............................... 7-46
Collision warning...... .................. 7-47
Electric Parking Brake (EPB)
Warning Beep.............................. 7-45
Excessive speed warning.............7-47
Ignition not switched off (STOP)
warning beep............................... 7-44
Key left-in-luggage compartment
warning beep (With the advanced
keyless function)..........................7-45
Key left-in-vehicle warning beep
(With the advanced keyless
function).......................................7-45
Key removed from vehicle warning
beep..............................................7-44
10-10
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