phone MAZDA MODEL CX-9 2011 (in English) Manual PDF

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Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP2.
qSTEP 2: Contact Mazda Motor de Mexico
If for any reason you feel the need for further assistance after contacting your dealership
management and it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda Motor de Mexico
by one of the following ways.
Log on: at www.MazdaMexico.com.mx
Answers to many questions, including how to locate or contact a local Mazda dealership in
Mexico, can be found here.
E-mail: click on“Contactanos”at the top of the page at www.MazdaMexico.com.mx
By phone at: 1 (866) 315 0220
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
Customer Information and Reporting Safety Defects
Customer Assistance
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In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
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Customer Assistance
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Add-On Non-Genuine Parts and Accessories
Non-genuine parts and accessories for Mazda vehicles can be found in stores.
These may fit your vehicle, but they are not approved by Mazda for use with Mazda
vehicles. When you install non-genuine parts or accessories, they could affect your
vehicle's performance or safety systems; the Mazda warranty doesn't cover this. Before you
install any non-genuine parts or accessories, consult an Authorized Mazda Dealer.
WARNING
Always consult an Authorized Mazda Dealer before you install non-genuine parts or
accessories:
Installation of non-genuine parts or accessories is dangerous. Improperly designed
parts or accessories could seriously affect your vehicle's performance or safety
systems. This could cause you to have an accident or increase your chances of
injuries in an accident.
Be very careful in choosing and installing add-on electrical equipment, such as
mobile telephones, two-way radios, stereo systems, and car alarm systems:
Incorrectly choosing or installing improper add-on equipment or choosing an
improper installer is dangerous. Essential systems could be damaged, causing engine
stalling, air-bag (SRS) activation, ABS/TCS/DSC inactivation, or a fire in the vehicle.
Mazda assumes no responsibility for death, injury, or expenses that may result from the
installation of add-on non-genuine parts or accessories.
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Warranty
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Cell Phones Warning
WARNING
Please comply with the legal regulations concerning the use of communication
equipment in vehicles in your State or Province:
Use of any electrical devices such as cell phones, computers, portable radios, vehicle
navigation or other devices by the driver while the vehicle is moving is dangerous.
Dialing a number on a cell phone while driving also ties-up the driver's hands. Use of
these devices will cause the driver to be distracted and could lead to a serious
accident. If a passenger is unable to use the device, pull off the right-of-way to a safe
area before use. If use of a cell phone is necessary despite this warning, use a hands-
free system to at least leave the hands free to drive the vehicle. Never use a cell
phone or other electrical devices while the vehicle is moving and, instead,
concentrate on the full-time job of driving.
Customer Information and Reporting Safety Defects
Cell Phones
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect
Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact
Transport Canada by mail at: Transport Canada, ASFAD, Place de Ville Tower C, 330
Sparks Street, Ottawa ON K1A 0N5.
For additional road safety information, please visit the Road Safety website at:
http://www.tc.gc.ca/roadsafety/menu.htm
Customer Information and Reporting Safety Defects
Reporting Safety Defects
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B
Bluetooth Hands-Free
(Panel Operation) ............................ 6-164
Basic Bluetooth Hands-Free
Operation ................................. 6-166
Convenient Use of the Hands-Free
System ...................................... 6-169
Hands-Free Setting ................... 6-173
Mazda Bluetooth Hands-Free
Customer Service ..................... 6-176
Safety Certification .................. 6-176
When Bluetooth Hands-Free Cannot
be Used .................................... 6-175
Bluetooth Hands-Free
(Voice Recognition) ........................ 6-133
Basic Bluetooth Hands-Free
Operation ................................. 6-138
Convenient Use of the Hands-Free
System ...................................... 6-144
Hands-Free Setting ................... 6-153
Mazda Bluetooth Hands-Free
Customer Service ..................... 6-163
Safety Certification .................. 6-162
When Bluetooth Hands-Free Cannot
be Used .................................... 6-162
Body Lubrication .............................. 8-25
Bottle Holder ................................... 6-197
Brake
Fluid ........................................... 8-23
Brakes
Anti-lock brake system (ABS) ..... 5-8
Brakes assist ............................... 5-10
Foot brake .................................... 5-5
Pad wear indicator ...................... 5-10
Parking brake ............................... 5-7
Warning light ............................... 5-8
Break-In Period ................................... 4-6
Bulb Replacement ............................. 8-38
C
Capacities .......................................... 10-5
Carbon Monoxide ............................... 4-4
Cargo Securing Loops .................... 6-198
Cargo Sub-Compartment ................ 6-199
Catalytic Converter ............................. 4-3
Cell Phones ....................................... 9-21
Center Console ................................ 6-198
Child Restraint
Child restraint precautions ......... 2-35
Child-restraint system installation
position ...................................... 2-39
Installing child-restraint
systems ....................................... 2-40
LATCH child-restraint
systems ....................................... 2-48
Child Safety Locks for Rear Doors ... 3-32
Climate Control System ...................... 6-2
Gas specifications ...................... 10-5
Clock ............................................... 6-191
Coin Box ......................................... 6-198
Courtesy Lights ............................... 6-189
Cruise Control ................................... 5-20
Cup Holder ...................................... 6-195
Customer Assistance ........................... 9-2
D
Dashboard Illumination .................... 5-42
Daytime Running Lights ................... 5-66
Defroster
Mirror ......................................... 5-75
Rear window .............................. 5-74
Dimensions ....................................... 10-5
Door Locks ....................................... 3-28
Driving In Flooded Area ................... 4-12
Driving on Uneven Road .................. 4-13
Index
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