check engine MAZDA MODEL CX-9 2019 (in English) Owner's Manual
[x] Cancel search | Manufacturer: MAZDA, Model Year: 2019, Model line: MODEL CX-9, Model: MAZDA MODEL CX-9 2019Pages: 692
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SymptomCauseSolution method
Phone-related voice recognition is
disabled There is a problem with the connec‐
tion between the Bluetooth
® unit
and the device. If there is any malfunction after
checking the pairin
g situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognized The Bluetooth
® system is under a
condition in which recognition is
difficult. By carrying out the following meas‐
ures, the rate of recognition will im‐
prove.Clear memory from the phone‐
book which is not used very of‐
ten.
Avoid shortened names, use full
names. (Recognition improves
the longer the name is. By not us‐
ing names such as “Mom”,
“Dad”, recognition will improve.)
When operating the audio, a song
name is not recognized Song names cannot be recognized
by voice.
―
You want to skip guidance ― Guidance can be skipped by quickly
pressing and releasing the talk but‐
ton.
Regarding proble
ms with calls
Symptom CauseSolution method
When starting a call, vehicle noise
from the other party can be heard For about 3 seconds
after starting a
call, the Bluetooth
® unit's Noise
Suppression function requires time
to adapt to the call environment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.
Other problems
Symptom
CauseSolution method
The indication for the remaining
battery is different between the ve‐
hicle and the device The indication method is different
between the vehicle and the device.
―
When a call is made from the vehi‐
cle, the telephone number is updated
in the incoming/outgoing call record
but the name does not appear The number has not been registered
into the phonebook.If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when
the engine is restarted.
The cell phone does not synchronize
with the vehicle regarding the in‐
coming/outgoing call record Some types of cell phones do not
synchronize automatically.
Operate the cell phone for synchro‐
nization.
Interior Features
Audio Set
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Remarks:
*1 The engine oil and filter must be changed at least once a year or within 12,000 km (7,500 miles) since last
engine oil and filter change. Re set the engine oil data whenever replacing the engine oil regardless of the
message/wrench indicator light display.
*2 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and federal regulations, failure to perform maintenance on these items will not
void your emissions warranties. H owever, Mazda recommends that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long -term reliability.
*4 If this component has been submerged in water, the oil should be replaced.*5 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with ne w one before the expiration dat e.
▼Schedule 2
U.S.A. and Puerto Rico residents - Severe driving conditions ma
intenance interval
Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 16 24 32 40 48 56 64 72 80 88 96
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Spark plugs Replace every 64,000 km (40, 000 miles).
Air filter
*1RR
Drive belts I I I
Engine oil & filter Flexible
*2Replace when wrench indicator light is ON. (Max interval:12
months or 12,000 km (7,500 miles))
Fixed
*3RRRRRRRRRRRR
Engine coolant
*4Replace at first 192,000 km (120, 000 miles) or 10 years; after
that, every 96,000 km (60,000 miles) or 5 years.
Engine coolant level IIIIIIIIIIII
Fuel lines and hoses
*5IIII
Hoses and tubes for emission
*5II
Function of all lights IIIIIIIIIIII
Brake lines, hoses and connections II II
Brake and clutch fluid level I I I I I I I I I I I I
Disc brakes IIIIIIIIIIII
Tire (Rotation) Rotate every 8,000 km (5,000 miles).
Tire inflation pressure and tire wear IIIIIIIIIIII
Steering operation and linkages II II
Front and rear suspensi on, ball joints and wheel
bearing axial play IIII
Rear differential oil
*6
Transfer oil*6
Maintenance and Care
Scheduled Maintenance
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Chart symbols:
I: Inspect: Inspect and clean, r epair, adjust, fill up, or replac e if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 If the vehicle is operated in v ery dusty or sandy areas, clean and if necessary, replace the air filter more often
than the recommended intervals.
*2 Engine oil flexible maintenance is available for U.S.A. and Puerto Rico residents whose vehicle is operated
mainly where none of the fo llowing conditions apply.
Extended periods of idling or low -speed operation such as police car, taxi or driving school carDriving in dusty conditions
If any do apply, follow fixed maintenance.
The engine oil and filter must be changed at least once a year or within 12,000 km (7,500 miles) since last
engine oil and filter change. Re set the engine oil data whenever replacing the engine oil regardless of the
message/wrench indicator light display.
*3 Reset the engine oil data whenever replacing the engine oil re gardless of the message/wrench indicator light
display.
*4 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*5 According to state/provincial and federal regulations, failure to perform maintenance on these items will not
void your emissions warranties. H owever, Mazda recommends that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long -term reliability.
*6 If this component has been submerged in water, the oil should be replaced.*7 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with ne w one before the expiration dat e.
Canada residents
Maintenance Interval Number of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 16 24 32 40 48 56 64 72 80 88 96
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Spark plugs Replace every 64,000 km (40, 000 miles).
Air filter IIIIIIIIIIII
Replace every 56,000 km (35 ,000 miles) or 3 years.
Drive belts II
Engine oil & filter
*1RRRRRRRRRRRR
Engine coolant
*2Replace at first 192,000 km (120, 000 miles) or 10 years; after
that, every 96,000 km (60,000 miles) or 5 years.
Engine coolant level IIIIIIIIIIII
Fuel lines and hoses
*3III
Maintenance and Care
Scheduled Maintenance
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Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Hoses and tubes for emission
*3I
Function of all lights I I I I I I I I I I I I
Brake lines, hoses and connections III
Brake and clutch fluid level I I I I I I I I I I I I
Disc brakes Inspect every 24,000 km (15,000 miles) or 1 year.
Tire (Rotation) Rotate every 8,000 km (5,000 miles).
Tire inflation pressure and tire wear IIIIIIIIIIII
Steering operation and linkages III
Front and rear suspension, ball joints and wheel
bearing axial play III
Rear differential oil
*4
Transfer oil*4
Driveshaft dust boots III
Bolts and nuts on chassis and body TT T
Exhaust system and heat shields Inspect every 72,000 km (45,000 miles) or 5 years.
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if installed)
*5Inspect annually.
Cabin air filter Replace every 40,000 km (25,000 miles) or 2 yea rs.
Chart symbols:
I: Inspect: Inspect and clean, re pair, adjust, fill up, or replac e if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Reset the engine oil data whene ver replacing the engine oil regardless of the message/wrench indicator light
display.
*2 Use of FL-22 is recommended wh en replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and federal regulations, failure to perform maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at
the recommended time or mileage/ kilometer period to ensure long-term reliability.
*4 If this component has been subm erged in water, the oil should be replaced.*5 Check the tire repair fluid exp iration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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Maintenance IntervalNumber of months or kilometers, whichever comes first
Months 6 1218243036424854606672
×1000 km 10 20 30 40 50 60 70 80 90 100 110 120
CHASSIS and BODY
Brake lines, hoses and connections IIIIII
Brake and clutch fluid level I I I I I I I I I
Brake fluid RRR
Disc brakes IIIIIIIIIIII
Tire (Rotation)
*4Rotate every 10,000 km
Tire inflation pressure and tire wear
*4IIIIIIIIIIII
Steering operation and linkages I I I I I I I I I I I I
Front and rear suspension, ball joints and wheel
bearing axial play IIIIII
Rear differential oil
*5
Transfer oil*5
Driveshaft dust boots IIIIII
Bolts and nuts on chassis and body T T T T T T
Exhaust system and heat shields IIIIII
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if installed)
*6Inspect annually.
AIR CONDITIONER SYSTEM
Cabin air filter R R R
Chart symbols:
I: Inspect: Inspect and clean, re pair, adjust, fill up, or replac e if necessary.
R: Replace
L: Lubricate
T: Tighten
Remarks:
*1 Reset the engine oil data whene ver replacing the engine oil regardless of the message/wrench indicator light
display.
*2 Use of FL-22 is recommended wh en replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and federal regulations, failure to perform maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at
the recommended time or kilomete r period to ensure long-term reliability.
*4 The Tire Pressure Monitoring Sy stem (TPMS) initialization must be performed so that the system operates
normally (if equipped).
*5 If this component has been subm erged in water, the oil should be replaced.*6 Check the tire repair fluid exp iration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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Maintenance IntervalNumber of months or kilometers, whichever comes first
Months 3 6 9 121518212427303336
×1000 km 5 1015202530354045505560
Washer fluid level IIIIII
Emergency flat tire repair kit (if installed)
*6Inspect annually.
AIR CONDITIONER SYSTEM
Cabin air filter RRR
Chart symbols:
I: Inspect: Inspect and clean, re pair, adjust, fill up, or replac e if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
Remarks:
*1 Reset the engine oil data whene ver replacing the engine oil regardless of the message/wrench indicator light
display.
*2 Use of FL-22 is recommended wh en replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and federal regulations, failure to perform maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at
the recommended time or kilomete r period to ensure long-term reliability.
*4 The Tire Pressure Monitoring Sy stem (TPMS) initialization must be performed so that the system operates
normally (if equipped).
*5 If this component has been subm erged in water, the oil should be replaced.*6 Check the tire repair fluid exp iration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
(Cont.)
Maintenance Interval Number of months or kilometers, whichever comes first
Months 39 42 45 48 51 54 57 60 63 66 69 72
×1000 km 65 70 75 80 85 90 95 100 105 110 115 120
ENGINE
Drive belts II
Engine oil & filter
*1RRRRRRRRRRRR
COOLING SYSTEM
Cooling system I I
Engine coolant
*2Replace at first 200,000 km or 10 years; after that, every 100,000 km or 5 years
Engine coolant level IIIIIIIIIIII
FUEL SYSTEM
Air filter CRCRCR
Maintenance and Care
Scheduled Maintenance
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Remarks:
*1 Reset the engine oil data whenever replacing the engine oil regardless of the message/wrench indicator light
display.
*2 Use of FL-22 is recommended wh en replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and federal regulations, failure to perform maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at
the recommended time or kilomete r period to ensure long-term reliability.
*4 The Tire Pressure Monitoring Sy stem (TPMS) initialization must be performed so that the system operates
normally (if equipped).
*5 If this component has been subm erged in water, the oil should be replaced.*6 Check the tire repair fluid exp iration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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WA R N I N G
Do not perform maintenance work if you lack sufficient knowledge and experience or the
proper tools and equipment to do the work. Have maintenance work done by a qualified
technician:
Performing maintenance work on a vehicle is dangerous if not done properly. You can be
seriously injured while performing some maintenance procedures.
If you must run the engine while working under the hood, make certain that you remove all
jewelry (especially rings, bracelets, watches, and necklaces) and all neckties, scarves, and
similar loose clothing before getting near the engine or cooling fan which may turn on
unexpectedly:
Working under the hood with the engine running is dangerous. It becomes even more
dangerous when you wear jewelry, loose clothing or have long hair or a long beard.
Either can become entangled in moving parts and result in injury.
Pull over to a safe location, then switch the ignition off and make sure the fan is not
running before attempting to work near the cooling fan:
Working near the cooling fan when it is running is dangerous. The fan could continue running
indefinitely even if the engine has stopped and the engine compartment temperature is high.
You could be hit by the fan and seriously injured.
Do not leave items in the engine compartment:
After you have finished checking or doing servic ing in the engine compartment, do not forget
and leave items such as tools or rags in the engine compartment.
Tools or other items left in the engine compartment could cause engine damage or a fire
leading to an unexpected accident.
Maintenance and Care
Owner Maintenance
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Overheating
If the temperature gauge indicates
overheating or the high engine coolant
temperature warning light turns on, the
vehicle loses power, or you hear a loud
knocking or pinging noise, the engine is
probably too hot.
WA R N I N G
Pull over to a safe location, then switch
the ignition off and make sure the fan is
not running before attempting to work
near the cooling fan:
Working near the cooling fan when it is
running is dangerous. The fan could
continue running indefinitely even if the
engine has stopped and the engine
compartment temperature is high. You
could be hit by the fan and seriously
injured.
Do not remove either cooling
system cap when the engine and radiator
are hot:
When the engine and radiator are hot,
scalding coolant and steam may shoot out
under pressure and cause serious injury.
Open the hood ONLY after steam is no
longer escaping from the engine:
Steam from an overheated engine is
dangerous. The escaping steam could
seriously burn you.
If the temperature gauge indicates
overheating or the high engine coolant
temperature warning light turns on:
1. Drive safely to the side of the road and park off the right-of-way.
2. Shift into park (P).
3. Apply the parking brake.
4. Turn off the air conditioner.
5. Check whether coolant or steam is escaping from the engine
compartment.
If steam is coming from the engine
compartment:
Do not go near the front of the vehicle.
Stop the engine.
Wait until the steam dissipates, then
open the hood and start the engine.
If neither coolant nor steam is
escaping:
Open the hood and idle the engine
until it cools.
CAUTION
If the cooling fan does not operate
while the engine is running, the engine
temperature will increase. Stop the
engine and call an Authorized Mazda
Dealer.
6. Make sure the cooling fan is operating, then turn off the engine after the
temperature has decreased.
7. When cool, check the coolant level.
If Trouble Arises
Overheating
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SignalWarning
Charging System Warn‐
ing Indication/Warning
Light If the warning light illuminates while driving, it indicates a
malfunction of the alter‐
nator or of the charging system.
Drive to the side of the road and park off the right-of-way. Co nsult an Authorized
Mazda Dealer.
CAUTION
Do not continue driving when the charging system warning light is illuminated be‐
cause the engine could stop unexpectedly.
Engine Oil Warning Light This warning light indicates low engine oil pressure.
CAUTION
Do not run the engine if the oil pressure is
low. Otherwise, it could result in extensive
engine damage.
If the light illuminates or the w arning indication is displayed while driving:
1. Drive to the side of the road and park off the right-of-way o n level ground.
2. Turn off the engine and wait 5 minutes for the oil to drain b ack into the oil pan.
3. Inspect the engine oil level (p age 6-24). If it's low, add the appropriate amount of
engine oil while being careful not to overfill.
CAUTION
Do not run the engine if the oil level is low. Otherwise, it could result in extensive
engine damage.
4. Start the engine and check the warning light.
If the light remains illuminated even though the oil level is normal or after adding oil,
stop the engine immediately and have your vehicle towed to an Authorized Mazda
Dealer.
(Red)
High Engine Coolant
Temperature Warning Indication/Warning Light The light flashes when the engine
coolant temperature is extremely high, and illumi‐
nates when the engine coolant temperature increases further.
Handling Procedure
Flashing light
Drive slowly to reduce engine load until you can find a safe pl ace to stop the vehicle
and wait for the engine to cool down.
Illuminated light
This indicates the possibility of overheating. Park the vehicle in a safe place immedi‐
ately and stop the engine.
Refer to Overheating on page 7-23.
CAUTION
Do not drive the vehicle with the high engine coolant temperature warning light illumi‐
nated. Otherwise, it could resu lt in damage to the engine.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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