ESP MAZDA MODEL CX-9 2019 (in English) Owner's Guide

Introduction
Be careful not to hurt yourself when inspecting your vehicle, replacing a tire, or doing some
kind of maintenance such as car w ashing. In particular, wear thick work gloves such as
cotton gloves when touching areas that are difficult to see whi le inspecting or working on
your vehicle. Doing inspections or procedures with your bare ha nds could cause injury.

If you are unsure about any procedure this manual describes, we strongly urge you to have a
reliable and qualified service shop perform the work, preferabl y an Authorized Mazda
Dealer.

Factory-trained Mazda technicians and genuine Mazda parts are b est for your vehicle.
Without this expertise and the parts that have been designed an d made especially for your
Mazda, inadequate, incomplete, and insufficient servicing may r esult in problems. This
could lead to vehicle damage or an accident and injuries.

For expert advice and quality service, consult an Authorized Ma zda Dealer.

To continue warranty eligibility and to protect your investment , it is your responsibility to
properly maintain your vehicle according to factory recommended schedules outlined in this
manual. As part of this you mu st keep your maintenance records, receipts, repair orders and
any other documents as evidence this maintenance was performed. You must present these
documents, should any warranty coverage disagreement occur. Fai lure to do so can result in
your warranty being voided ei ther in whole or in part.

This evidence may consist of the following:
The Mazda Scheduled Maintenance Record, refer to the Warranty B ooklet, must be
completely filled out showing mileage, repair order number, dat e for each service, and
signed by a qualified automotive service technician who service vehicles.
Original copies of repair orders or other receipts that include the mileage and date the
vehicle was serviced. Each receipt should be signed by a qualified automotive service
technician.
For self maintenance, a statement that you completed the mainte nance yourself,
displaying mileage and the date t he work was performed. Also, receipts for the
replacement parts (fluid, filters , etc.) indicating the date and mileage must accompany this
statement.

Maintenance and Care
Essential Information
6-2
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

Owner Maintenance Precautions
The owner or a qualified service technician should make these vehicle inspections at the
indicated intervals to ensure safe and dependable operation.

Bring any problem to the attention of an Authorized Mazda Deale r or qualified service
technician as soon as possible.
When Refueling
Brake fluid level (page 6-27)
Engine coolant level (page 6-25)
Engine oil level (page 6-24)
Washer fluid level (page 6-27)
At Least Monthly
Tire inflation pressures (page 6-38)
At Least Twice a Year (For Example, Every Spring and Fall)
You can do the following schedu led maintenance items if you hav e some mechanical ability
and a few basic tools and if you closely follow the directions in this manual.
Engine coolant (page 6-25)
Engine oil (page 6-23)

Improper or incomplete service may result in problems. This sec tion gives instructions only
for items that are easy to perform.

As explained in the Introduction (page 6-2), several procedures can be done only by a
qualified service technician with special tools.

Improper owner maintenance during the warranty period may affec t warranty coverage.
Refer to Introduction (page 6-2) for owner's responsibility in protecting your investment.
For details, read the separate Mazda Warranty statement provide d with the vehicle. If you
are unsure about any servicing or maintenance procedure, have i t done by an Authorized
Mazda Dealer.

There are strict environmental laws regarding the disposal of w aste oil and fluids. Please
dispose of your waste properly and with due regard to the envir onment.

We recommend that you entrust the oil and fluid changes of your vehicle to an Authorized
Mazda Dealer.
Maintenance and Care
Owner Maintenance
6-18
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

WA R N I N G
Do not perform maintenance work if you lack sufficient knowledge and experience or the
proper tools and equipment to do the work. Have maintenance work done by a qualified
technician:
Performing maintenance work on a vehicle is dangerous if not done properly. You can be
seriously injured while performing some maintenance procedures.
If you must run the engine while working under the hood, make certain that you remove all
jewelry (especially rings, bracelets, watches, and necklaces) and all neckties, scarves, and
similar loose clothing before getting near the engine or cooling fan which may turn on
unexpectedly:
Working under the hood with the engine running is dangerous. It becomes even more
dangerous when you wear jewelry, loose clothing or have long hair or a long beard.
Either can become entangled in moving parts and result in injury.
Pull over to a safe location, then switch the ignition off and make sure the fan is not
running before attempting to work near the cooling fan:
Working near the cooling fan when it is running is dangerous. The fan could continue running
indefinitely even if the engine has stopped and the engine compartment temperature is high.
You could be hit by the fan and seriously injured.
Do not leave items in the engine compartment:
After you have finished checking or doing servic ing in the engine compartment, do not forget
and leave items such as tools or rags in the engine compartment.
Tools or other items left in the engine compartment could cause engine damage or a fire
leading to an unexpected accident.
Maintenance and Care
Owner Maintenance
6-19
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

Engine Oil
NOTE
Changing the engine oil should be
performed by an Authorized Mazda
Dealer.
Refer to Introduction (page 6-2) for
owner's responsibility in protecting your
investment.
▼Recommended Oil
U.S.A., Canada, and Puerto Rico
Use SAE 5W-30 engine oil.
Mazda Genuine Oil is used in your Mazda
vehicle. Mazda Genuine 5W-30 Oil is
required to achie
ve optimum fuel
economy.

For maintenance service, Mazda
recommends Mazda Genuine Parts and
Castrol
® (U.S.A. only).


(ILSAC)
Only use SAE 5W-30 oil “Certified For
Gasoline Engines” by the American
Petroleum Institute (API).
Oil with this tradem ark symbol conforms
to the current engine and emission system
protection standards and fuel economy
requirements of the International
Lubricant Standardization and Approval
Committee (ILSAC), comprised of U.S.
and Japanese automobile manufacturers.

80
60
40
20
0
–40 –20
30
100
40
20
10
0
–10
–20
–30
–40
Maintenance and Care
Owner Maintenance
6-23
CX-9_8HB2-EA-18G_Edition1
2018-5-11 13:09:27

Do not spray water in the engine
compartment. Otherwise, it could result
in engine-starting problems or damage
to electrical parts.
 When washing and waxing the vehicle,
be careful not to apply excessive force to
any single area of the vehicle roof.
Otherwise, you could dent the vehicle.
To help protect the finish from rust and
deterioration, wash your Mazda
thoroughly and frequently, at least once a
month, with lukewarm or cold water.

If the vehicle is washed improperly, the
paint surface could be scratched. Here are
some examples of how scratching could
occur.

Scratches occur on th e paint surface when:
The vehicle is washed without first
rinsing off dirt and other foreign matter.
The vehicle is washed with a rough, dry,
or dirty cloth.
The vehicle is washed at a car wash that
uses brushes that are dirty or too stiff.
Cleansers or wax containing abrasives
are used.
NOTE
Mazda is not responsible for scratches
caused by automatic car washes or
improper washing.
Scratches are more noticeable on
vehicles with darker paint finishes.
To minimize scratches on the vehicle's
paint finish:
Rinse off any dirt or other foreign matter
using lukewarm or cold water before
washing.
Use plenty of luke warm or cold water
and a soft cloth when washing the
vehicle. Do not use a nylon cloth.
Rub gently when washing or drying the
vehicle.
Take your vehicle only to a car wash
that keeps its brushes well maintained.
Do not use abrasive cleansers or wax
that contain abrasives.
CAUTION
 Do not use steel wool, abrasive cleaners,
or strong detergents containing highly
alkaline or caustic agents on
chrome-plated or anodized aluminum
parts. This may damage the protective
coating; also, cleaners and detergents
may discolor or deteriorate the paint.
Pay special attention to removing salt, dirt,
mud, and other forei gn material from the
underside of the fenders, and make sure
the drain holes in the lower edges of the
doors and rocker panels are clean.

Insects, tar, tree sap, bird droppings,
industrial fallout, and similar deposits can
damage the finish if not removed
immediately. When prompt washing with
plain water is ineffective, use a mild soap
made for use on vehicles.

Thoroughly rinse off all soap with
lukewarm or cold water. Do not allow
soap to dry on the finish.

After washing the ve hicle, dry it with a
clean chamois to prevent water spots from
forming.
Maintenance and Care
Appearance Care
6-59
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

Make sure the moving parts are kept
free from dirt or rust.
Make sure the screw thread is
adequately lubricated.
▼Spare Tire
Your Mazda has a temporary spare tire.
The temporary spare tire is lighter and
smaller than a conventional tire, and is
designed only for emergency use and
should be used only for VERY short
periods. Temporary spare tires should
NEVER be used for long drives or
extended periods.
WA R N I N G
Do not install the temporary spare tire on
the front wheels (driving wheels):
Driving with the temporary spare tire on
one of the front driving wheels is
dangerous. Handling will be affected. You
could lose control of the vehicle, especially
on ice or snow bound roads, and have an
accident. Move a regular tire to the front
wheel and install the temporary spare tire
to the rear.
CAUTION

When using the temporary spare tire,
driving stability may decrease compared
to when using only the conventional tire.
Drive carefully.
 To avoid damage to the temporary spare
tire or to the vehicle, observe the
following precautions:
 Do not exceed 80 km/h (50 mph).
Avoid driving over obstacles. Also, do
not drive through an automatic car
wash. This tire's diameter is smaller
than a conventional tire, so the ground
clearance is reduced.
 Do not use a tire chain on this tire
because it will not fit properly.
 Do not use your temporary spare tire
on any other vehicle, it has been
designed only for your Mazda.
 Use only one temporary spare tire on
your vehicle at the same time.
To remove the spare tire
NOTE
(Vehicles with sub-woofer)
Because the sub-woofer is not operational
when the sub-woofer connector is
disconnected, no sound is output from the
sub-woofer.
1. Set the third-row seatbacks to their on-road positions.
2. Raise the luggage board.
Luggage Board
If Trouble Arises
Flat Tire
7-6
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

Do not tow with sling-type equipment.
This could damage your vehicle. Use
wheel-lift or
flatbed equipment.

If the parking brake cannot be released
when towing the vehicle, transport the
vehicle with all front and rear wheels
raised off the ground as shown in the
figure. If the vehicle is towed without
raising the wheels off the ground, the
brake system could be damaged.
Wheel dollies
Towing Hooks (Mexico)
CAUTION
 The towing eyelet should be used in an
emergency (to get the vehicle out of a
ditch or a snow bank, for example).
 When using the towing eyelets, always
pull the cable or chain in a straight
direction with respect to the eyelet. Never
apply a sideways force.
NOTE
When towing with chain or cable, wrap
the chain or cable with a soft cloth near
the bumper to prevent damage to the
bumper.
▼ Towing Hooks
1. Remove the towing eyelet and the lug
wrench from the luggage compartment
(page 7-3).
2. Wrap a flathead screwdriver or similar
tool with a soft cloth to prevent
damage to a painted bumper, and open
the cap located on the front or rear
bumper.
Front

If Trouble Arises
Emergency Towing
7-26
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

Reporting Safety Defects (U.S.A.)
If you believe that your vehicle has a defect which could cause a crash or could cause injury
or death, you should immediately inform the National Highway Tr affic Safety
Administration (NHTSA) in addition to notifying Mazda Motor Cor poration (Your Mazda
Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigat ion, and if it finds that a
safety defect exists in a group of vehicles, it may order a rec all and remedy campaign.
However, NHTSA cannot become involved in individual problems be tween you, your
dealer, or Mazda Motor Corporation (Your Mazda Importer/Distrib utor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll- free at 1-888-327-4236
(TTY:1-800-424-9153); go to http: //www.safercar.gov; or write to: Administrator, NHTSA,
1200 New Jersey Avenue, SE., Washington, DC, 20590. You can als o obtain other
information about motor vehicle s afety from http://www.safercar.gov.
NOTE
If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be
forwarded to:

Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
or
P.O. Box 19734
Irvine, CA 92623-9734
Customer Experience Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please c ontact the nearest Mazda Distributor shown (page
8-13) in this manual.
Customer Information and Reporting Safety Defects
Reporting Safety Defects
8-14
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

Add-On Non-Genuine Parts and Accessories
Non-genuine parts and accessories for Mazda vehicles can be found in stores.
These may fit your vehicle, but they are not approved by Mazda for use with Mazda
vehicles. When you install non-genuine parts or accessories, th ey could affect your vehicle's
performance or safety systems; th e Mazda warranty doesn't cover this. Before you install
any non-genuine parts or accessories, consult an Authorized Maz da Dealer.
WA R N I N G
Always consult an Authorized Mazda Dealer before you install non-genuine parts or
accessories:
Improperly designed parts or accessories could seriously affect your vehicle's performance or
safety systems. This could cause you to have an accident or increase your chances of injuries
in an accident.
Be very careful in choosing and installing add-on electrical equipment, such as mobile
telephones, two-way radios, stereo systems, and car alarm systems:
Incorrectly choosing or installing improper add-on equipment or choosing an improper
installer is dangerous. Essential systems could be damaged, causing engine stalling, air-bag
(SRS) activation, ABS/TCS/DSC inacti vation, or a fire in the vehicle.
Mazda assumes no responsibility for death, injury, or expenses that may result from the
installation of add-on non-genuine parts or accessories.
Customer Information and Reporting Safety Defects
Wa r r an t y
8-19
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

Cell Phones Warning
WA R N I N G
Please comply with the legal regulations concerning the use of communication equipment in
vehicles in your country:
Use of any electrical devices such as cell phones, computers, portable radios, vehicle
navigation or other devices by the driver while the vehicle is moving is dangerous. Dialing a
number on a cell phone while driving also ties-up the driver's hands. Use of these devices will
cause the driver to be distracted and could lead to a serious accident. If a passenger is unable
to use the device, pull off the right-of-way to a safe area before use. If use of a cell phone is
necessary despite this warning, use a hands-free system to at least leave the hands free to
drive the vehicle. Never use a cell phone or othe r electrical devices while the vehicle is moving
and, instead, concentrate on the full-time job of driving.
Customer Information and Reporting Safety Defects
Cell Phones
8-20
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27