service MAZDA MODEL CX-9 2020 Owners Manual (in English)

Thank you for choosing a Mazda. We at Mazda design and build vehicles with complete
customer satisfaction in mind.

To help ensure enjoyable and trouble-free operation of your Mazda, read this manual
carefully and follow its recommendations.

An Authorized Mazda Dealer knows your vehicle best. So when maintenance or service is
necessary, that's the place to go.

Our nationwide network of Mazda professionals is dedicated to providing you with the best
possible service.

We assure you that all of us at Mazda have an ongoing interest in your motoring pleasure
and in your full satisfaction with your Mazda product.
Mazda Motor Corporation
HIROSHIMA, JAPAN

Important Notes About This Manual
Keep this manual in the gl ove compartment as a handy reference for th e safe and enjoyable use of your Mazda.
Should you resell the vehicle, leave th is manual with it for the next owner.

All specifications and descriptions are accurate at the time of printing. Because impr ovement is a constant goal
at Mazda, we reserve the right to ma ke changes in specifications at any time without notice and without obliga-
tion.

Air Conditioner and the Environment
Your Mazda's genuine air conditioner is filled with a refrigerant that has been found not to damage the earth's
ozone layer. If the air conditione r does not operate properly, cons ult an Authorized Mazda Dealer.
Perchlorate
Certain components of this vehicle su ch as [air bag modules, seat belt pretensioners, lithium batteries,…] may
contain Perchlorate Material-- Special handling may a pply for service or vehicle end of life disposal. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.

Please be aware that this manual applies to all mode ls, equipment and options. As a result, you may find
some explanations for equipment not installed on your vehicle.

©2019 Mazda Motor CorporationNovember 2019 (Print2)
A Word to Mazda Owners
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▼Driving Position Memory*
The desired driving position can be called
up after programming the position.
The following driving positions can be
programmed.
Driver’s seat position (seat slide, height
adjustment, front edge of seat bottom,
seat recline)
Refer to Adjusting the Driver's Seat on
page 2-5.
Active driving display (display position,
brightness level, display information)
Refer to Active Driving Display on page
4-56.
CAUTION
Do not place fingers or hands around the
bottom of the seat while the seat memory
function is operatin
g. The seat moves
automatically while the seat memory
function is operating and fingers or hands
could get pinched and injured.
SET button
A driving position can be programmed or
operated using the buttons on the side of
the seat or the key.
NOTE
Lumbar support adjustment cannot be
programmed.
A driving position can be programmed
to the buttons on the side of the seat and
the key in use for driving the vehicle.
If the vehicle has been serviced and the
battery cables disconnected, the
programmed seat positions will have
been erased. Re-program the seat
positions.
Programming
1. Make sure the parking brake is on.
2. Make sure the selector lever is in the P position.
3. Start the engine.
4. Adjust the seat and the active driving display to the desired driving position.
5. Press the SET button on the seat until a beep sound is heard 1 time.
6. Perform one of the following settings within 5 seconds of completing step 5
above:
Programming using a button on
the side of the seat
Press the button you want to
program, either button 1 or 2, until a
beep sound is heard 1 time.
Programming using the key
Press the key unlock button until a
beep sound is heard 1 time.
NOTE
If a beep sound is heard 3 times, the
operation is canceled.
To move the driving position to a
programmed position
(Using a button on the side of the seat)
1. Make sure the parking brake is on.
Essential Safety Equipment
Seats
*Some models.2-11
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Ty p e B
Panic button
If you witness from a distance someone
attempting to break into or damage your
vehicle, press and hold the panic button to
activate the vehicle's alarm. Call
emergency services if necessary.
Ty p e A
Ty p e B
NOTE
The panic button will work whether any
door or the liftgate is open or closed.
(Turning on the alarm)
Pressing the panic button for 1 second or
longer will trigger the alarm for about 2
minutes and 30 seconds, and the following
will occur:
The horn sounds intermittently.
The hazard warning lights flash.
(Turning off the alarm)
The alarm stops by pressing any button on
the key.
Power saving function (Type B)
By turning on the transmitter power saving
function, the advanced keyless entry
*1 and
push button start system functions turn off
and the battery power consumption of the
transmitter is restricted.
The remote control fu nction is operational
by operating the transmitter switch even
while the power saving function is turned
on. However, the operation indicator light
of the transmitter does not turn on/flash.
Turning on the power saving function
After you have turned on the power saving
function according to the following
procedure, the hazard warning lights and
sound operate
*1 one time.
1. Press the lock button on the transmitter 4 times within 3 seconds to turn on the
operation indicator light.
2. Press the lock button continuously for 1.5 seconds or longer while the
operation indicator light turns on (for 5
seconds).
3. Press any of the buttons on the transmitter to make sure that the
operation indicator light does not turn
on/flash.
Turning off the power saving function
After you have turned off the power
saving function according to the following
procedure, the hazard warning lights and
sound operate
*1 one time.
1. Press any of the buttons on the
transmitter to make sure that the
operation indicator light does not turn
on/flash.
2. Press the lock button on the transmitter 4 times within 3 seconds to turn on the
operation indicator light.
Before Driving
Keys
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Maintenance
If you tow a trailer frequently, have your vehicle serviced as shown in Scheduled
Maintenance (page 6-4).
Before Driving
To w i n g
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Operating the SatelliteRadio
*
▼What is satellite radio?
SiriusXM® All Access Subscription.
Hopefully, you're already loving SiriusXM
in your new Mazda. But don't stop there
— you can also listen on the app and
online. All Access
is the very best
subscription package – with the most
channels and the most flexibility. With All
Access, you get every channel available
on satellite radio, plus you can listen on
the app and online — so you can enjoy
SiriusXM wherever you are. Here's what's
included:
-Over 150 satellite channels to enjoy in
your car, coast-to-coast, 24/7.
-All kinds of commercial-free music, plus
every major sport, world-class news and
the biggest names in talk & entertainment.
-All of our premium programming,
including Howard Stern, every NFL,
MLB
®, and NBA game, NHL® games,
every NASCAR
® race, 24/7 talk channels
dedicated to the biggest leagues, and much
more.
All SiriusXM services require a
subscription, sold separately or as a
package by SiriusXM Radio Inc. (or, in
Canada, SiriusXM Canada Inc.), after any
trial subscription which may be included
with your vehicle purchase or lease. To
subscribe after your trial subscription, call
1-877-447-0011 (U.S.A.) or
1-877-438-9677 (Canada).
CAUTION
It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make available
any technology or software incorporated in
receivers compatible with the SiriusXM
satellite radio service or that support the
SiriusXM website, the online service or any
of its content. Furthermore, the AMBE
®
voice compression software included in this
product is protected by intellectual
property rights including patent rights,
copyrights, and trade secrets of Digital
Voice Systems, Inc. The SiriusXM Service
may include traffic, weather and other
content and emergency alert information
and data. Such information and data is not
for “safety for life”, but is merely
supplemental and advi sory in nature and,
therefore, cannot be relied upon as safety
critical. Neither SiriusXM nor Mazda is
responsible for any errors in accuracies in
the SiriusXM data services or its use in
applications. The SiriusXM content is
subject to change without notice.
▼ Displaying the Radio ID
When channel 0 is selected, the radio ID is
displayed. Use the
PREVIOUS or NEXT
channel buttons to select channel 0.
Interior Features
Audio Set
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▼How to use SiriusXM Travel Link®
SiriusXM Travel Link®
Properly equipped Mazda vehicles will also get the following SiriusXM infotainment
services : Traffic, Weather, Sports Scores, Fuel Prices, and more. For a list of available
features in your vehicle, visit SiriusXM.com/
infotainment and get the most out of your
driving experience.
Switching to SiriusXM Travel Link
®
1. Select on the home screen to display the Applications screen.
2. Select
.
3. Select the item you want to display.
NOTE
Some items cannot be selected while you are driving the vehicle.
Item Function
Traffic Plus
*1Displays continuously updated traffic information on the navigation
screen in real time.
Weather Forecast Displays the weather forecast.
Weather Radar
*1Displays items such as weather radar, severe storms, and hurricane/tropi-
cal storm information on the navigation screen.
Weather Alerts Displays weather information, warnings, and security alerts.
Fuel Prices Displays information for fuel stations near your vehicle's current position.
Parking Displays information for parking ar
eas near your vehicle's current posi-
tion.
Sports Displays a list of each genre list and the game schedules and match results
for teams selected from the list.
Subscription Information Displays the subscription status for the above items.
*1 With Car navigation system
Interior Features
Audio Set
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▼Gracenote® Database
When a USB device or Bluetooth® device is connected to this unit and the audio is played,
the album name, artist name, genre and title information are automatically displayed if there
is a match in the vehicle's database compilation to the music being played. The information
stored in this device uses database information in the Gracenote
® music recognition service.
CAUTION
For information related to the most recent Gracenote® database which can be used and how
to install it, go to the Mazda Hands Free Website:
http://www.mazdahandsfree.com
Introduction
Gracenote, the Gracenote logo and logotype are ei ther a registered trademark or a trademark
of Gracenote, Inc. in the United States and/or other countries.

Gracenote® End User License Agreement
This application or device contains software fr om Gracenote, Inc. of Emeryville, California
(“Gracenote”). The software from Gracenote (the “Gracenote Software”) enables this
application to perform disc and/or file iden tification and obtain music-related information,
including name, artist, track, and title information (“Gracenote Data”) from online servers or
embedded databases (collectively, “Gracenote Servers”) and to perform other functions. You
may use Gracenote Data only by means of the intended End-User functions of this
application or device.
You agree that you will use Gracenote Data, the Gracenote Software, and Gracenote Servers
for your own personal non-commercial use only. You agree not to assign, copy, transfer or
transmit the Gracenote Software or any Gracenote Data to any third party. YOU AGREE
NOT TO USE OR EXPLOIT GRACENOTE DATA, THE GRACENOTE SOFTWARE,
OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN.
You agree that your non-exclusive license to use the Gracenote Data, the Gracenote
Software, and Gracenote Servers will terminate if you violate these restrictions. If your
license terminates, you agree to cease any and all use of the Gracenote Data, the Gracenote
Interior Features
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Software, and Gracenote Servers. Gracenote reserves all rights in Gracenote Data, the
Gracenote Software, and the Gracenote Servers, including all ownership rights. Under no
circumstances will Gracenote become liable for any payment to you for any information that
you provide. You agree that Gracenote, Inc. may enforce its rights under this Agreement
against you directly in its own name.
The Gracenote service uses a unique identifier to track queries for statistical purposes. The
purpose of a randomly assigned numeric identifier is to allow the Gracenote service to count
queries without knowing anything about who you are. For more information, see the web
page for the Gracenote Privacy Po licy for the Gracenote service.
The Gracenote Software and each item of Gracenote Data are licensed to you “AS IS.”
Gracenote makes no representations or warranties, express or implied, regarding the
accuracy of any Gracenote Data from in the Gracenote Servers. Gracenote reserves the right
to delete data from the Gracenote Servers or to change data categories for any cause that
Gracenote deems sufficient. No warranty is ma de that the Gracenote Software or Gracenote
Servers are error-free or that functioning of Gracenote Software or Gracenote Servers will
be uninterrupted. Gracenote is not obligated to provide you with new enhanced or additional
data types or categories that Gracenote may provide in the future and is free to discontinue
its services at any time.
GRACENOTE DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. GRACENOTE DOES NOT WARRANT THE RESULTS THAT
WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR
LOST REVENUES.
© Gracenote, Inc. 2009
Updating the database
The Gracenote® media database can be updated using USB device.
1. Connect a USB device containing the software for updating Gracenote
®.
2. Select the
icon on the home screen to display the Settings screen.
3. Select the
tab and select .
4. Select
. The list of the update package stored in the USB device and the version
are displayed.
5. Select the package to use the update.
6. Select
.
NOTE
Gracenote® can be downloaded from the Mazda Hands-free Website.
Interior Features
Audio Set
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How to use Apple CarPlay™*
▼What is Apple CarPlay™?
Apple CarPlay™ allows you to make calls, send or receive messages, and listen to music
using your iPhone
® with the vehicle's audio system, or search for destinations using the
maps. In addition, voice recognition operation is possible using Siri
®.
CAUTION
 YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HE REBY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIO NS OF MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY APPLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTICE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVICES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CH ANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHAT SOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICAT ION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
Interior Features
Audio Set
5-42*Some models.
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How to use Android Auto™ mode*
▼What is Android Auto™?
Android Auto™ is an application which allows the operation of an Android™ Smartphone
using the vehicle's audio. Android Auto™ functions such as the phone, messages, music,
and map can be used with the vehicle's audio system.
CAUTION

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HERE BY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABIL ITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURP OSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY GOOGLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TI MES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTI CE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVIC ES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR AN Y OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICATION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
Interior Features
Audio Set
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