tow MAZDA MODEL CX-9 2021 Owner's Guide

Smart Brake Support(SBS)
*
The SBS system alerts the driver of a
possible collision us ing a display and
warning sound if the radar sensor (front)
and the Forward Sensing Camera (FSC)
determine that there is the possibility of a
collision with a vehicle ahead while the
vehicle is being driven at about 15 km/h or
faster (10 mph or faster). Furthermore, if
the radar sensor (front) and the Forward
Sensing Camera (FSC) determines that a
collision is unavoidable, the automatic
brake control is performed to reduce
damage in the event of a collision.
In addition, when the driver depresses the
brake pedal, the brakes are applied firmly
and quickly to assist. (Brake Assist (SBS
brake assist))
WARNING
Do not rely completely on the SBS system
and always drive carefully:
The SBS is designed to reduce damage in
the event of a collision, not avoid an
accident. The ability to detect an
obstruction is limited depending on the
obstruction, weather conditions, or traffic
conditions. Therefore, if the accelerator
pedal or brake pedal is mistakenly
operated it could result in an accident.
Always verify the safety of the surrounding
area and depress the brake pedal or
accelerator pedal while keeping a safer
distance from vehicles ahead or on-coming
vehicles.
CAUTION
In the following cases, turn the system off
to prevent a mis-operation:
 The vehicle is being towed or when
towing another vehicle.
 The vehicle is on a chassis roller.
 When driving on rough roads such as in
areas of dense grass or
off-road.
NOTE
The SBS system operates when all of the
following conditions are met:
The ignition is switched ON.
The SBS system is on.
The vehicle speed is about 15 km/h or
faster (10 mph or faster).
The relative speed between your
vehicle and the vehicle ahead is about
15 km/h or faster (10 mph or faster).
The Dynamic Stability Control (DSC)
is not operating.
The SBS system may not operate under
the following conditions:
If the vehicle is accelerated rapidly
and it comes close to a vehicle ahead.
The vehicle is driven at the same
speed as the vehicle ahead.
The accelerator pedal is depressed.
The brake pedal is depressed.
The steering wheel is being operated.
The selector lever is being operated.
The turn signal is being used.
When the vehicle ahead is not
equipped with taillights or the
taillights are turned off.
When Driving
i-ACTIVSENSE
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Exhaust gas from the vehicle in front, sand, snow, and water vapor rising from
manholes and grating, and water splashed into the air.
When towing a malfunctioning vehicle.
The vehicle is driven with tires having significantly different wear.
The vehicle is driven on down slopes or bumpy roads.
There are water puddles on the road.
The surroundings are dark such as during the night, early evening, or early morning, or
in a tunnel or indoor parking lot.
The illumination brightness of the headlights is reduced or the headlight illumination is
weakened due to dirt or a deviated optical axis.
The target object enters the blind spot of the Forward Sensing Camera (FSC).
A person or object bursts onto the road from the shoulder or cuts right in front of you.
You change lanes and approach a vehicle ahead.
When driving extremely close to the target object.
Tire chains or a temporary spare tire is installed.
The vehicle ahead has a special shape. For example, a vehicle towing a trailer house or
a boat, or a vehicle carrier carrying a vehicle with its front pointed rearward.
If the Forward Sensing Camera (FSC) cannot operate normally due to backlight or fog,
the system functions related to the Forward Sensing Camera (FSC) are temporarily
stopped and the following warn ing lights turn on. However, this does not indicate a
malfunction.
High Beam Control System (HBC) warning light (amber)
Lane-keep Assist System (LAS) & Lane Departure Warning System (LDWS) warning
indication
Mazda Radar Cruise Control with Stop & Go function (MRCC with Stop & Go
function) warning indication
Smart Brake Support/Smart City Brake Support (SBS/SCBS) warning indication
(amber)
If the Forward Sensing Camera (FSC) cannot operate normally due to high temperatures,
the system functions related to the Forward Sensing Camera (FSC) are temporarily
stopped and the following warn ing lights turn on. However, this does not indicate a
malfunction. Cool down the area around the Forward Sensing Camera (FSC) such as by
turning on the air conditioner.
High Beam Control System (HBC) warning light (amber)
Lane-keep Assist System (LAS) & Lane Departure Warning System (LDWS) warning
indication
Mazda Radar Cruise Control with Stop & Go function (MRCC with Stop & Go
function) warning indication
When Driving
i-ACTIVSENSE
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Under extremely hot or cold weather conditions.
The vehicle is driven on bumps, inclines, gravel, or grass covered roads.
Anything which generates ultrasound is near the vehicle, such as another vehicle's
horn, the engine sound of a motorcycle, the air brake sound of a large-sized vehicle, or
another vehicle's sensors.
The vehicle is driven in heavy rain or in road conditions causing water-splash.
A commercially-available fender pole or an antenna for a radio transmitter is installed
to the vehicle.
The vehicle is moving towards a tall or square curbstone.
An obstruction is too close to the sensor.
Obstructions under the bumper may not be detected. Obstructions that are lower than the
bumper or thin which may have been initially detected may no longer be detected as the
vehicle approaches more closely to the obstruction.
The following types of obstructions may not be detected:
Thin objects such as wire or rope
Things which absorb sonic waves easily such as cotton or snow
Angular shaped objects
Very tall objects, and those which are wide at the top
Small, short objects
Always have the system inspected at an Authorized Mazda Dealer if any shock is applied
to the bumpers, even in a minor accident. If the sensors are deviated, they cannot detect
obstructions.
(With front ultrasonic sensor and front ultrasonic corner sensor)
The system may have a malfunction if the beep does not operate or the indicator light
does not illuminate when the parking sensor switch is turned on. Consult an Authorized
Mazda Dealer.
(Without front ultrasonic sensor and front ultrasonic corner sensor)
The system may have a malfunction if the be ep does not operate. Consult an Authorized
Mazda Dealer.
(With front ultrasonic sensor and front ultrasonic corner sensor)
The system may have a malfunction if the beep sound which indicates a system
malfunction is heard and the i ndicator light flashes. Consult an Authorized Mazda Dealer.
The beeper which indicates a system malf unction may not be heard if the ambient
temperature is extremely cold, or mud, ice, or snow adheres to the sensor area. Remove
any foreign material from the sensor area.
When installing a trailer hitch, consult an Authorized Mazda Dealer.
When Driving
Parking Sensor System (M azda Connect (Type A))
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Under extremely hot or cold weather conditions.
The vehicle is driven on bumps, inclines, gravel, or grass covered roads.
Anything which generates ultrasound is near the vehicle, such as another vehicle's
horn, the engine sound of a motorcycle, the air brake sound of a large-sized vehicle, or
another vehicle's sensors.
The vehicle is driven in heavy rain or in road conditions causing water-splash.
A commercially-available fender pole or an antenna for a radio transmitter is installed
to the vehicle.
The vehicle is moving towards a tall or square curbstone.
An obstruction is too close to the sensor.
Obstructions under the bumper may not be detected. Obstructions that are lower than the
bumper or thin which may have been initially detected may no longer be detected as the
vehicle approaches more closely to the obstruction.
The following types of obstructions may not be detected:
Thin objects such as wire or rope
Things which absorb sonic waves easily such as cotton or snow
Angular shaped objects
Very tall objects, and those which are wide at the top
Small, short objects
Always have the system inspected at an Authorized Mazda Dealer if any shock is applied
to the bumpers, even in a minor accident. If the sensors are deviated, they cannot detect
obstructions.
The system may have a malfunction if the beep does not operate or the indicator light
does not illuminate when the parking sensor switch is turned on. Consult an Authorized
Mazda Dealer.
The system may have a malfunction if the beep sound which indicates a system
malfunction is heard and the i ndicator light flashes. Consult an Authorized Mazda Dealer.
The beeper which indicates a system malf unction may not be heard if the ambient
temperature is extremely cold, or mud, ice, or snow adheres to the sensor area. Remove
any foreign material from the sensor area.
When installing a trailer hitch, consult an Authorized Mazda Dealer.
When Driving
Parking Sensor System (M azda Connect (Type B))
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Make sure the vents are not directing air up towards the microphone.

Voice Command List
Voice command
When the talk button is pressed and the following command is spoken, the audio or
navigation can be operated. The commands in the () can be omitted. The specified name and
number are put into the {}.
Standard command
Voice command Function
Help Usable commands can be verified.
Tutorial Basic voice commands and methods of use can be verified.
(Navigate/Take me/Drive) Home Set the destination to Home.
Communication (phone) related command
Voice command Function
Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile” Call to the contact in the downloaded phonebook.
Redial Call to the last contact you called.
Callback Call to the last contact who called you.
Entertainment (audio) related command
Voice command FunctionCorresponding audio
source
(Go to/Play) Bluetooth (Audio) Switches the audio source to BT audio.
Can also switch to each audio source by similarly us
‐
ing commands such as FM, AM, or USB. All
Play Artist {Artist name} Plays the selected artist. USB
Navigation related command*
For the navigation screen voice commands, refer to the separate navigation system manual.
NOTE
Some commands cannot be used depending on the grade and specification.
Some commands cannot be used depending on the device connection conditions and the
use conditions.
The commands are examples of the available commands.
Interior Features
Mazda Connect [Mazda Connect (Type A)]
5-24*Some models.
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Charging may not operate normally
under the following conditions:
 The mobile device is fully charged.
 There is foreign matter between the
mobile device and the charging area.
 The temperature of the mobile device
is high.
 The mobile device is placed with the
charging side facing upward.
 The mobile device is placed in a
position extremely deviating from the
center of the charging area.
 Your vehicle is in an area where strong
radio waves or electrical noise occur
such as near a television tower, power
plant, or airport.
 When the power is turned off while the
Near Field Communication (NFC)
function setting of the mobile device is
on, the LED indicator turns off.
 Keep the following items away from the
charging area. Otherwise the data stored
on the mobile device could be erased or
the device could malfunction.
 Magnetic items such as magnets,
magnetic cards, and magnetic
recording media.
 High precision devices such as
wristwatches.
 Before using the Wireless Charger (Qi),
make sure to back up the data stored on
the mobile device. The data on the
mobile device could be deleted.
 Do not wipe the Wireless Charger (Qi)
using oil, alcohol, or thinner, or spray
hairspray or insecticide onto it.
Otherwise, it could cause damage or
cracking.Do not leave mobile devices in the cabin.
The temperature inside the cabin may
become very hot, causing the devices to
malfunction.

NOTE
A mobile device larger than the
charging area cannot be charged.
If the function to reduce noise on the
radio is used, fast charging may be
disabled depending on the mobile device
being charged.
If the LED indicator is flashing in amber
or green, the charging efficiency is low.
Check that there is no foreign matter
between the mobile device and the
charging area, and position the mobile
device near the center of the charging
area.
Depending on the mobile device case or
accessories used, the mobile device may
not charge, or the charging efficiency
may be reduced resulting in a longer
charging time. If charging does not start
even when a mobile device is placed on
the charging area, remove the mobile
device case or any accessories.
While the keyless entry is operating,
charging may stop temporarily, however,
this does not indicate a problem.
During charging, the Wireless Charger
(Qi) and the mobile device become
warm, however, this does not indicate a
problem.
If the mobile device temperature rises
during charging, charging may stop due
to the protection function of the device.
If that happens, wait until the mobile
device cools down sufficiently and then
recharge it.
Interior Features
Interior Equipment
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Push and release to open.
Type A
Type B
▼Glove Compartment
To open the glove co
mpartment, pull the
latch toward you.
To close the glove compartment, firmly
press in the center of the glove
compartment lid.
▼ Center Console
To open, push the button.
Front
Rear*
▼(Second-row Seat Console Box with
Armrest) Storage Box*
Interior Features
Interior Equipment
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7If Trouble Arises
Helpful information on what to do if a problem arises with the vehicle.
Parking in an Emergency................. 7-2 Parking in an Emergency..............7-2
Flat Tire.............................................. 7-3 Spare Tire and Tool Storage......... 7-3
Changing a Flat Tire..................... 7-9
Battery Runs Out............................ 7-19 Jump-Starting............................. 7-19
Emergency Starting.........................7-22 Starting a Flooded Engine.......... 7-22
Push-Starting.............................. 7-22
Overheating......................................7-23 Overheating................................ 7-23
Emergency Towing.......................... 7-25 Towing Description.................... 7-25
Towing Hooks (Mexic o).............7-26
Warning/Indicator Lights and
Warning Sounds.............................. 7-28
If a Warning Light Turns On or
Flashes........................................ 7-28
Message Indicated on
Display........................................7-43
Message Indicated in Multi-
information Display
*.................. 7-45
Warning Sound is Activated....... 7-47
When Liftgate Cannot be
Opened..............................................7-52 When Liftgate Cannot be
Opened........................................7-52
Active Driving Display Does Not
Operate
*........................................... 7-53
If the Active Driving Display Does
Not Operate................................ 7-53
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Parking in an Emergency
The hazard warning lights should always
be used when you stop on or near a
roadway in an emergency.

The hazard warning lights warn other
drivers that your vehicle is a traffic hazard
and that they must take extreme caution
when near it.

Depress the hazard warning flasher and all
the turn signals will flash. The hazard
warning indicator ligh ts in the instrument
cluster flash simultaneously.
NOTE
The turn signals do not work when the
hazard warning lights are on.
Check local regulations about the use of
hazard warning lights while the vehicle
is being towed to verify that it is not in
violation of the law.
If Trouble Arises
Parking in an Emergency
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Spare Tire and Tool Storage
Spare tire and tools are stored in the locations illustrated in the diagram.
Lug wrenchJack lever
Towing eyelet
Flat tire belt
Spare tire hold-down bolt
Jack
Tool bag
With sub-woofer
Lug wrenchJack lever
Towing eyelet
Flat tire belt
Spare tire hold-down bolt
Jack
Tool bag
Without sub-wooferSpare tire
Some models. Spare tire
▼
Jack
To remove the jack
1. Set the third-row seatbacks to their
on-road positions.
If Trouble Arises
Flat Tire
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