key MAZDA MODEL CX-9 2021 Service Manual

When charging, do not place any item
other than the mobile device to be
charged on the Wireless Charger (Qi). In
addition, do not place any metal object,
IC card, coin, or magnetic item near the
charging area.
 Remove dust or dirt from the charging
area before use.
 Do not apply strong force or impact to
the Wireless Charger (Qi) or get it wet.
 Use only mobile devices which support
the Wireless Charger (Qi).

How to use
1. Start the engine.
2. The power for the Wireless Charger (Qi) turns on and the LED indicator
turns on.
The power can be turned on/off by
pressing the power button on the
Wireless Charger (Qi) for about 3
seconds.
When the power is turned off, the
LED indicator turns off.
3. Place a device compliant with the Qi
Wireless Charging standard in the
center of the charging area on the tray.
The LED indicator turns on in amber
or green when charging starts.
For details on the LED indicator,
refer to the following LED indicator
table.
Charging starts when all the doors
and liftgate are closed.
The function to reduce noise on the
radio operates if the power button is
pressed for about 1 second during
charging. Use it when noise occurs
on the radio due to interference by
the Wireless Charger (Qi). Press the
power button ag ain for about 1
second to cancel the function.

LED indicator
The status of the Wireless Charger (Qi)
can be checked using the LED indicator.
Status Illumination/flash
pattern
OFF Does not turn on
Stand-by (charging is pos ‐
sible) Turns on in white
Normal charging Turns on in amber
Fast charging
*1Turns on in green
Normal charging (charging
efficiency is low) Flashes in amber
Fast charging
*1 (charging
efficiency is low) Flashes in green
Stand-by (charging is not
possible) Flashes in white
Charging is stopped due to
high temperature or foreign
matter detected Flashes in red
Charging is stopped due to
internal prob lem or mal‐
function Turns on in red
*1 Some mobile devices can switch
between normal charging and fast
charging.

CAUTION
 While a mobile device is placed on the
charging area, keep the vehicle key away
from the Wireless Charger (Qi). The
vehicle key may not be detected due to
radio wave interference by the Wireless
Charger (Qi).
Interior Features
Interior Equipment
5-64
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

Charging may not operate normally
under the following conditions:
 The mobile device is fully charged.
 There is foreign matter between the
mobile device and the charging area.
 The temperature of the mobile device
is high.
 The mobile device is placed with the
charging side facing upward.
 The mobile device is placed in a
position extremely deviating from the
center of the charging area.
 Your vehicle is in an area where strong
radio waves or electrical noise occur
such as near a television tower, power
plant, or airport.
 When the power is turned off while the
Near Field Communication (NFC)
function setting of the mobile device is
on, the LED indicator turns off.
 Keep the following items away from the
charging area. Otherwise the data stored
on the mobile device could be erased or
the device could malfunction.
 Magnetic items such as magnets,
magnetic cards, and magnetic
recording media.
 High precision devices such as
wristwatches.
 Before using the Wireless Charger (Qi),
make sure to back up the data stored on
the mobile device. The data on the
mobile device could be deleted.
 Do not wipe the Wireless Charger (Qi)
using oil, alcohol, or thinner, or spray
hairspray or insecticide onto it.
Otherwise, it could cause damage or
cracking.Do not leave mobile devices in the cabin.
The temperature inside the cabin may
become very hot, causing the devices to
malfunction.

NOTE
A mobile device larger than the
charging area cannot be charged.
If the function to reduce noise on the
radio is used, fast charging may be
disabled depending on the mobile device
being charged.
If the LED indicator is flashing in amber
or green, the charging efficiency is low.
Check that there is no foreign matter
between the mobile device and the
charging area, and position the mobile
device near the center of the charging
area.
Depending on the mobile device case or
accessories used, the mobile device may
not charge, or the charging efficiency
may be reduced resulting in a longer
charging time. If charging does not start
even when a mobile device is placed on
the charging area, remove the mobile
device case or any accessories.
While the keyless entry is operating,
charging may stop temporarily, however,
this does not indicate a problem.
During charging, the Wireless Charger
(Qi) and the mobile device become
warm, however, this does not indicate a
problem.
If the mobile device temperature rises
during charging, charging may stop due
to the protection function of the device.
If that happens, wait until the mobile
device cools down sufficiently and then
recharge it.
Interior Features
Interior Equipment
5-65
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

6Maintenance and Care
How to keep your Mazda in top condition.
Essential Information........................6-2 Introduction.................................. 6-2
Scheduled Maintenance.................... 6-4 Scheduled Maintenance (U.S.A.,
Canada, and Puerto Rico)............. 6-4
Scheduled Maintenance
(Mexico)..................................... 6-10
Owner Maintenance........................ 6-15 Owner Maintenance
Precautions................................. 6-15
Hood........................................... 6-17
Engine Compartment
Overview.................................... 6-19
Engine Oil...................................6-20
Engine Coolant........................... 6-22
Brake Fluid............ ..................... 6-23
Washer Fluid............................... 6-24
Body Lubrication...... .................. 6-25
Wiper Blades.............................. 6-25
Battery........................................ 6-30
Key Battery Replacement........... 6-32
Tires............................................ 6-34
Light Bulbs................................. 6-38
Fuses........................................... 6-46
Appearance Care............................. 6-52 Exterior Care.............................. 6-52
Interior Care................................6-58
6-1
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

▼Battery Maintenance
To get the best service from a battery:
Keep it securely mounted.
Keep the top clean and dry.
Keep terminals and connections clean,
tight, and coated with petroleum jelly or
terminal grease.
Rinse off spilled electrolyte immediately
with a solution of water and baking
soda.
If the vehicle will not be used for an
extended time, disconnect the battery
cables and charge the battery every 6
weeks.
▼Battery Replacement
Contact an Authorized Mazda Dealer for
battery replacement.
Key Battery Replacement
If the buttons on the transmitter are
inoperable and the operation indicator
light does not flash, the battery may be
dead.
Replace with a new battery before the
transmitter becomes unusable.
CAUTION

Make sure the battery is installed
correctly. Battery leakage could occur if it
is not installed correctly.
 When replacing the battery, be careful
not to touch any of the internal circuitry
and electrical terminals, bend the
electrical terminals, or get dirt in the
transmitter as the transmitter could be
damaged.
 There is the danger of explosion if the
battery is not correctly replaced.
 Dispose of used batteries according to
the following instructions.
 Insulate the plus and minus terminals
of the battery using cellophane or
equivalent tape.
 Never disassemble.
 Never throw the battery into
fire or
water.
 Never deform or crush.
 Replace only with the same type battery
(CR2032 or equivalent).
The following conditions indicate that the
battery power is low:
The KEY indicator light (green) flashes
in the instrument cluster for about 30
seconds after the engine is switched
OFF (for vehicles with a type A/type B
instrument cluster (page 4-12, 4-29),
Maintenance and Care
Owner Maintenance
6-32
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

messages are displayed in the instrument
cluster).
The system does not operate and the
operation indicator light on the
transmitter does not flash when the
buttons are pressed.
The system's operational range is
reduced.
Replacing the battery at an Authorized
Mazda Dealer, is recommended to prevent
damage to the key. If replacing the battery
by yourself, follow the instruction.
Replacing the key battery
1. Remove the lower cover while pressing the knob in the direction of
the arrow.
2. Press in the tab to unlock the upper
cover.
3. Insert a tape-wrapped flatheadscrewdriver into the gap and slide it in
the direction of the arrow.
4. Twist the flathead screwdriver in thedirection of the arrow and remove the
upper cover.
5. Remove the cap using the
tape-wrapped flat head screwdriver.
6. Remove the battery using
tape-wrapped flat head screwdriver.
Maintenance and Care
Owner Maintenance
6-33
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

6. Insert the jack lever and attach the lug
wrench to tire jack.

7. Turn the jack handle clockwise and raise the vehicle high enough so that
the spare tire can be installed. Before
removing the lug nuts, make sure your
Mazda is firmly in position and that it
cannot slip or move.

WA R N I N G
Do not jack up the vehicle higher than
is necessary:
Jacking up the vehicle higher than is
necessary is dangerous as it could
destabilize the vehicle resulting in an
accident.
Do not start the engine or shake the
vehicle while it is jacked up:
Starting the engine or shaking the
vehicle while it is jacked up is
dangerous as it could cause the vehicle
to fall off the jack resulting in an
accident.
Never go under the vehicle while it is
jacked up:
Going under the vehicle while it is
jacked up is dangerous as it could result
in death or serious in jury if the vehicle
were to fall off the jack.
8. Remove the lug nuts by turning them counterclockwise; then remove the
wheel and center cap.
▼Locking Lug Nuts
If your vehicle has Mazda optional
antitheft wheel lug nuts, each wheel will
have one locking lug nut that locks the
wheel and tire, and you must use a special
key to unlock the locking lug nut. This key
is stored in the glove compartment.
Register the key and lug nuts with the lock
manufacturer by filling out the card
provided in the glove compartment and
mailing it in the accompanying envelope.
If you lose this key, consult an Authorized
Mazda Dealer or use the lock
manufacturer's order form, which is with
the registration card.
Accessory wheel locks cannot be used on
steel wheels. This includes situations when
the spare tire is inst
alled. When installing
If Trouble Arises
Flat Tire
7-12
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

a spare tire, original lug nut must be used
in place of the wheel lock.
Special key
Antitheft lug nut
To remove an antitheft lug nut
1. Obtain the special key for the antitheft
lug nut.
2. Place the special key on top of the antitheft lug nut, and be sure to hold
the key square to it. If you hold the key
at an angle, you may damage both key
and nut. Do not use a power impact
wrench.
3. Place the lug wrench on top of the key
and apply pressure. Turn the wrench
counterclockwise.
To install the antitheft lug nut
1. Place the special key on top of the nut, and be sure to hold the key square to it.
If you hold the key at an angle, you
may damage both key and nut. Do not
use a power impact wrench.
2. Place the lug wrench on top of the special key, apply pressure, and turn it
clockwise.
Nut tightening torque
N

SignalWarning
(Flashing)
Tire Pressure Moni ‐
toring System
Warning Light If the tire pressure monitoring system has
a malfunction, the tire pressure warning light
flashes. Have your vehicle checked by an Au thorized Mazda Dealer as soon as possible.
WA R N I N G
If the tire pressure monitoring system warning light illuminates or
flashes, or the tire pres‐
sure warning beep sound is heard, decrease vehicle speed immediately and avoid sudden
maneuvering and braking:
If the tire pressure monitoring system warning light illuminates or flashes, or the tire pres‐
sure warning beep sound is heard, it is dangerous to drive the vehicle at high speeds, or
perform sudden maneuvering or braking. Vehicle drivability could worsen and result in an
accident.
To determine if you have a slow leak or a flat, pull over to a safe position where you can
check the visual condition of the tire and determine if you have enough air to proceed to a
place where air may be added and the system monitored again by an Authorized Mazda
Dealer or a tire repair station.
Do not ignore the TPMS Warning Light:
Ignoring the TPMS warning light is dangerous, even if you know why it is illuminated. Have
the problem taken care of as soon as possible before it develops into a more serious situa‐
tion that could lead to tire failure and a dangerous accident.
(Amber)
KEY Warning Indi ‐
cation
*
“Keyless System Malfunction” is displayed
This message is displayed if the advanced keyless entry & push button start system has a
problem.
Contact an Authori zed Mazda Dealer.
CAUTION
If the message is indicated, or the pu sh button start indicator light (amber)
flashes, the en‐
gine may not start. If the engine cannot be st arted, try starting it using the emergency oper‐
ation for starting the engine, and have the vehicle inspected at an Authorized Mazda Deal‐
er as soon as possible.
Refer to Emergency Operation for Starting the Engine on page 4-9.
“Ignition is On” is displayed
This message is displayed when the driver's door is opened without switching the ignition
off.
“Key Not Detected” is displayed
This message is displayed when any of the fo llowing operations is performed with the key
out of the operational range or placed in areas inside the cabin where it is difficult for the
key to be detected.
The push button start is pressed with the ignition switched offThe ignition is switched onAll doors are closed withou t switching the ignition off
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.7-35
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

SignalWarning
(Red)
(Turns on)
KEY Warning
Light
*
If any malfunction occurs in the keyless entry system, it illuminates continuously.
CAUTION
If the key warning indicator light illuminates or the push button start indicator light (amber)
flashes, the engine may not start. If the engine cannot be started, try starting it using the
emergency operation for starting the engine, and have the vehicle inspected at an Author‐
ized Mazda Dealer as soon as possible.
Refer to Emergency Operation for St arting the Engine on page 4-9.
(Amber)
High Beam Control
System (HBC)
Warning Indication/
Wa r n i n g L i g h t
*
The light remains turned on if there is a pr oblem with the system. Have your vehicle in ‐
spected at an Authorized Mazda Dealer.
NOTE
If the Forward Sensing Camera (FSC) field of view is impaired during bad weather condi ‐
tions (such as rain, fog, and snow) and when the windshield is dirty, the warning indica ‐
tion/warning light for the High Beam Contro l System (HBC) may display/turn on. Howev‐
er, this does not indicate a problem.
Blind Spot Monitor ‐
ing (BSM) Warning
Indication
*
The Warning indication turns on if there is any malfunction in the Blind Spot Monitoring
(BSM). Have your vehicle inspected by an Authorized Mazda Dealer.
NOTE
If the vehicle is driven on a road with less traffic and few vehicles that the radar sensors
can detect, the system may pause. How ever, it does not indicate a malfunction.
Blind Spot Monitor‐
ing (BSM) OFF In ‐
dicator Light
*
A problem in the system may be indicated under the following conditions.
Have your vehicle inspected at an Authorized Mazda Dealer.
The light does not turn on when the ignition is switched ON.The light remains on even when the Blind Spot Monitoring (BSM) system can be oper‐
ated.
It turns on while driving the vehicle.
NOTE
If the vehicle is driven on a road with less traffic and few vehicles that the radar sensors
can detect, the system may pause (The Blin d Spot Monitoring (BSM) OFF indicator light
in the instrument cluster illuminates). Ho wever, it does not indicate a malfunction.
(Amber)
Driver Attention
Alert (DAA) Warn ‐
ing Indication
*
The message is displayed when the system ha s a malfunction. Have your vehicle inspect‐
ed at an Authorized Mazda Dealer.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-36*Some models.
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

KEY Warning Indication/Warning Light
Take the appropriate action and verify that the warning light turns off.
Signal Cause Action to be taken
(White)
KEY Warning Indica ‐
tion The key battery is dead.
Replace the key battery (page 6-32).
(Red)
(Flashing)
KEY Warning Light The key battery is dead. Replace
the key battery (page 6-32).
The key is not within the operation range.
Bring the key into the operation range
(page 3-8).
The key is placed in
areas inside the cabin
where it is difficult for the key to be detect ‐
ed.
A key from another manufacturer similar to
the key is in the operation range. Take the key from another manufacturer
similar to the key out of the operation
range.
Without the ignition switched off, the key is
taken out of the cabin, and then all the
doors are closed. Bring the key back into the cabin.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-42
CX-9_8JK1-EA-20G_Edition6_old
2021-12-8 9:30:44