ECO mode MAZDA MODEL MX-30 EV 2022 Owner's Guide

2. Wipe off the remaining detergent
using a cloth soaked in clean water
and wrung out well.
Synthetic leather
1. Remove dust and sand using a vacuum cleaner.
2. Wipe the soiled area with a soft cloth soaked in a mild detergent
(approx. 5%) diluted with water.
3. Wipe off the remaining detergent
using a cloth soaked in clean water
and wrung out well.
▼ Leather Upholstery Maintenance*
1. Remove dust and sand using a
vacuum cleaner.
2. Wipe off the soiled area with a soft
cloth and a suitable, special cleaner
or a soft cloth soaked in a mild
detergent (about 5%) diluted with
water.
3. Wipe off the remaining detergent
using a cloth soaked in clean water
and wrung out well.
4. Remove moisture with a dry, soft cloth and allow the leather to
further dry in a well-ventilated,
shaded area. If the leather gets wet
such as from rain, remove the
moisture and dry it as soon as
possible.
NOTE
Because genuine leather is a natural
material, its surface is not uniform
and it may have natural scars,
scratches, and wrinkles.
To maintain the quality for as long as
possible, periodical maintenance,
about twice a year, is recommended.
If the leather upholstery comes into
contact with any of the following,
clean it immediately.
Leaving it uncleaned could cause
premature wear, mold, or stains.
Sand or dirtGrease or oil, such as hand creamAlcohol, such as in cosmetic or
hair dressing items
If the leather upholstery gets wet,
promptly remove moisture with a dry
cloth. Remaining moisture on the
surface may cause deterioration such
as hardening and shrinkage.
Exposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car
under direct sunlight for long
periods, shade the interior using
sunshades.
Do not leave vinyl products on the
leather upholstery for long periods.
They may a ffect the leather quality
and coloring. If the cabin
temperature becomes hot, the vinyl
may deteriorate and adhere to the
genuine leather.
▼ Plastic Part Maintenance
CAUTION
Do not use polishing agents.
Depending on the product ingredients,
they could cause discoloration, stains,
cracks or peeling of the coating.
▼
Instrument Panel Top (Soft pad)
Maintenance
Extremely soft materi
al is used for the
soft pad surface. If the soft pad surface
is rubbed harshly with a dry cloth, it
could result in the surface being
damaged and leaving white scratch
marks.
1. Wipe the soiled area with a soft cloth soaked in a mild detergent
(approx. 5%) diluted with water.
2. Wipe o ff the remaining detergent
using a cloth soaked in clean water
and wrung out well.
Maintenance and Care
Appearance Care
*Some models.6-41
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▼i-ACTIVSENSE Warning
Indication/Warning Light*
The indication displays if the system
has a malfunction.
Check the reason for the indication
displaying on the center display or
multi-information display.
Refer to If a Warning Light Turns On or
Flashes on page 7-21.
▼Exterior Light Warning Indication/
Warning Light
This light illuminates if there is a
malfunction in the exterior lights
(except license plate lights). Have your
vehicle inspected by an Authorized
Mazda Dealer.
CAUTION
Do not drive the vehicle while an
exterior light has a malfunction. Poor
visibility, and not being able to signal
braking and turns may cause an
accident. In addition, if the vehicle is
driven with the lights not turned on, it
may con
flict with laws and regulations
due to poor maintenance.
▼ Seat Belt Warning Indication/
Warning Light (Front seat)
The seat belt warning light turns on if
the driver or front passenger's seat is
occupied and the seat belt is not
fastened with the power switch
switched ON.
If the driver or front passenger's seat
belt is unfastened (only when the front
passenger's seat is occupied) and if the
vehicle is driven at about 20 km/h (12
mph) or faster, or about 10 km/h (6
mph) or faster for a continuous 30
seconds, with the seat belt unfastened,
the warning light
flashes for a certain
period. After a short time, the warning
light stops flashing , but remains
illuminated.
NOTE
The warning light flashes for about 6
seconds if the driver or front
passenger's seat is not fastened
when the power switch is switched
ON.
Placing heavy items on the front
passenger's seat may cause the front
passenger's seat belt warning
function to operate depending on
the weight of the item.
To allow the front passenger
occupant classi fication sensor to
function properly, do not place and
sit on an additional seat cushion on
the front passenger's seat. The
sensor may not function properly
because the additional seat cushion
could cause sensor interference.
If a small child is seated on the front
passenger's seat, the warning light
may not operate.
Action to be taken
Fasten the seat belts.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.7-29
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Customer Assistance(U.S.A.)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. We are
here to serve you. All Authorized
Mazda Dealers have the knowledge
and the tools to keep your Mazda
vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you
take the following steps:
NOTE
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modi
fied to accommodate a person
with certain medical conditions in
accordance with a certi fied physician,
contact an Authorized Mazda Dealer.
For more informatio n, go to NHTSA
website www.safercar.gov (VEHICLE
SHOPPERS > Air Bags > Air Bag FAQs >
Air Bag Deactivation).
▼ STEP 1: Contact Your Mazda
Dealer
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been
resolved by the CUSTOMER
RELATIONS, SALES, SERVICE, or
PA RT S M A N A G E R , t h e n p l ea s e
contact the GENERAL MANAGER of
the dealership or the OWNER.
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modi fied to accommodate a person
with certain medical conditions in
accordance with a certi fied
physician, go to STEP 2.
▼ STEP 2: Contact Mazda North
American Operations
If for any reason you feel the need for
further assistance after contacting your
dealership management or it becomes
necessary to have the components or
wiring system for the supplementary
restraint system modi
fied to
accommodate a person with certain
medical conditions in accordance with
a certi fied physician, you can reach
Mazda North American Operations by
one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including
how to locate or contact a local Mazda
dealership in the U.S., can be found
here.

E -mail: click on “Contact Us” located
on the bottom of the page at
www.mazdausa.com under “Help”

By phone at: 1 (800) 222-5500

By letter at:
ATTN : Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you effi ciently and
e ff ectively, please help us by providing
the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
Customer Information and Reporting Safety Defects
Customer Assistance
8-2
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Customer Assistance(Canada)
▼Satisfaction Review Process
Your complete and permanent
satisfaction is of primary concern to
Mazda. All Authorized Mazda Dealers
have both the knowledge and tools to
keep your Mazda in top condition. In
our experience, any questions,
problems, or complaints regarding the
operation of your Mazda or any other
general service transactions are most
e
ff ectively resolved by your dealer. If
the cause of your dissatisfaction
cannot adequately be addressed by
normal dealership procedures, we
recommend that you take the
following steps:
▼ STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of
dealership management. If the Service
Manager has already reviewed your
concerns, contact the owner of the
dealership or its General Manager.
▼STEP 2: Contact the Mazda
Regional O
ffice
If you feel that you still require
assistance, ask the dealer Service
Manager to arrange for you to meet
the local Mazda Service
Representative. If more expedient,
contact Mazda Canada Inc. Regional
Office nearest you for such
arrangements. Regional O ffice address
and phone numbers are shown (page
8-7).
▼ STEP 3: Contact the Mazda
Customer Relations Department
If still not substantially satis
fied,
contact the Customer Relations
Department, Mazda Canada Inc., 55
Vogell Road, Richmond Hill, Ontario,
L4B 3K5 Canada TEL : 1 (800)
263-4680.
Provide the Department with the
following information:

1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identi fication Number
(VIN). Refer to the Vehicle
Identi fication Number on page
9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction

The Department, in cooperation with
the local Mazda Service
Representative, will review the case to
determine if everything possible has
been done to ensure your satisfaction.

Please recognize that the resolution of
service problems in most cases
requires the use of your Mazda
dealer's service facilities, personnel
and equipment. We urge you to follow
the above three steps in sequence for
most e ffective results.
▼ Mediation/Arbitration Program
Occasionally a customer concern
cannot be resolved through Mazda's
Customer Satisfaction Program. If after
exhausting the procedures in this
manual your concern is still not
resolved, you have another option.

Mazda Canada Inc. participates in an
arbitration program administered by
the Canadian Motor Vehicle
Arbitration Plan (CAMVAP). CAMVAP
will advise you about how your
Customer Information and Reporting Safety Defects
Customer Assistance
8-6
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-30_8JD4-EA -21G_Edition2_new 2021-5-18 14:38:07

REGIONAL OFFICES COVERING AREASMAZDA CANADA INC.
QUEBEC REGION
6111 ROUTE TRANS -
CANADIENNE
POINTE CLAIRE, QUE -
BEC
H9R 5A5
(514) 694-6390 QUEBECCustomer Assistance
(Puerto Rico)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. That is why
all Authorized Mazda Dealers have the
knowledge and the tools to keep your
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we re
commend that you
take the following steps:
▼ STEP 1
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue. If your
concern has not been resolved by the
CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then
please contact the GENERAL
MANAGER of the dealership or the
OWNER.
▼STEP 2
If, after following STEP 1, you feel the
need for further assistance, please
contact your area's Mazda
representative.
Refer to PUERTO RICO/U.S. Virgin
Island on page 8-10.

Please help us by providing the
following information:

1. Your name, address, and telephone
number
2. Year and model of vehicle
3. Vehicle Identi fication Number (17
digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
Customer Information and Reporting Safety Defects
Customer Assistance
8-8
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