mileage MAZDA MODEL MX-30 EV 2022 Owners Manual
[x] Cancel search | Manufacturer: MAZDA, Model Year: 2022, Model line: MODEL MX-30 EV, Model: MAZDA MODEL MX-30 EV 2022Pages: 547, PDF Size: 79.35 MB
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Introduction
▼Introduction
Be careful not to hurt yourself when
inspecting your vehicle, replacing a
tire, or doing some kind of
maintenance such as car washing. In
particular, wear thick work gloves such
as cotton gloves when touching areas
that are
difficult to see while inspecting
or working on your vehicle. Doing
inspections or procedures with your
bare hands could cause injury.
If you are unsure about any procedure
this manual describes, we strongly urge
you to have a reliable and qualified
service shop perform the work,
preferably an Authorized Mazda
Dealer.
Factory-trained Mazda technicians and
genuine Mazda parts are best for your
vehicle. Without this expertise and the
parts that have been designed and
made especially for your Mazda,
inadequate, incomplete, and
insu fficient servicing may result in
problems. This could lead to vehicle
damage or an accident and injuries.
For expert advice and quality service,
consult an Authorized Mazda Dealer.
To continue warranty eligibility and to
protect your investment, it is your
responsibility to properly maintain your
vehicle according to factory
recommended schedules outlined in
this manual. As part of this you must
keep your maintenance records,
receipts, repair orders and any other
documents as evidence this
maintenance was performed. You must
present these documents, should any
warranty coverage disagreement occur.
Failure to do so can result in your
warranty being voided either in whole
or in part.
This evidence may consist of the
following:
The Mazda Scheduled Maintenance
Record, refer to the Warranty
Booklet, must be completely filled
out showing mileage, repair order
number, date for each service, and
signed by a qualified automotive
service technician who service
vehicles.
Original copies of repair orders or
other receipts that include the
mileage and date the vehicle was
serviced. Each receipt should be
signed by a qualified automotive
service technician.
For self maintenance, a statement
that you completed the maintenance
yourself, displaying mileage and the
date the work was performed. Also,
receipts for the replacement parts ( fl uid, filters, etc.) indicating the date
and mileage must accompany this
statement.
NOTE
If you elect to perform maintenance
yourself or have your vehicle serviced
at a location other than an Authorized
Mazda Dealer, Mazda requires that all
fl uids, parts and materials must meet
Mazda standards for durability and
performance as described in this
manual.
Claims against the warranty resulting
from lack of maintenance, as opposed
to defective materials or authorized
Maintenance and Care
Essential Information
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3. Vehicle Identification Number (17
digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you live outside the U.S.A., please
contact your nearest Mazda
Distributor.
▼ STEP 3: Contact Better Business
Bureau (BBB)
Mazda North American Operations
realizes that mutual agreement on
some issues may not be possible. As a
fi
nal step to ensure that your concerns
are being fairly considered, Mazda
North American Operations has
agreed to participate in a dispute
settlement program administered by
the Better Business Bureau (BBB)
system, at no cost to you the
consumer.
BBB AUTO LINE works with consumers
and the manufacturer in an attempt to
reach a mutually acceptable resolution
of any warranty related concerns. If the
BBB is not able to facilitate a
settlement they will provide an
informal hearing before an arbitrator.
You are required to resort to BBB
AUTO LINE before exercising rights or
seeking remedies under the Federal
Magnuson-Moss Warranty Act, 15
U.S.C. § 2301 et seq. To the extent
permitted by the applicable state
“Lemon Law”, you are also required to
resort to BBB AUTO LINE before
exercising any rights or seeking
remedies under the “Lemon Law”. If
you choose to seek remedies that are
not created by the Magnuson-Moss
Warranty Act or the applicable state
“Lemon Law”, you are not required to
first use BBB AUTO LINE.
The whole process normally takes 40
days or less. The arbitration decision is
not binding on you or Mazda unless
you accept the decision. For more
information about BBB AUTO LINE,
including current eligibility standards,
please call 1-800-955-5100 or visit
the BBB website at www.bbb.org/
autoline.
Being truly committed to customer
satisfaction is more than a phrase with
Mazda. We hope to satisfy every
customer directly, but if there is ever a
question about our decision, Mazda
believes in providing a fast, fair and
free method such as the BBB AUTO
LINE to ensure Mazda delivers on our
commitment to do the right thing for
our customers!
▼ California Customers
1. Mazda North American Operations
participates in BBB AUTO LINE, a
mediation/arbitration program
administered by the Council of
Better Business Bureaus [1676
International Drive, Suite 550
McLean, Virginia 22102] through
local Better Business Bureaus. BBB
AUTO LINE and Mazda have been
certi fied by the Arbitration
Certification Program of the
California Department of
Consumer A ffairs.
2. If you have a problem arising under a Mazda written warranty, we
encourage you to bring it to our
attention. If we are unable to
resolve it, you may file a claim with
BBB AUTO LINE. Claims must be
filed with BBB AUTO LINE within six
Customer Information and Reporting Safety Defects
Customer Assistance
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(6) months after the expiration of
the warranty.
3. To file a claim with BBB AUTO LINE,
call 1-800-955-5100. There is no
charge for the call.
4. In order to file a claim with BBB
AUTO LINE, you will have to
provide your name and address,
the brand name and vehicle
identification number (VIN) of your
vehicle, and a statement of the
nature of your problem or
complaint. You will also be asked to
provide: the approximate date of
your acquisition of the vehicle, the
vehicle's current mileage, the
approximate date and mileage at
the time any problem(s) were first
brought to the attention of Mazda
or one of our dealers, and a
statement of the relief you are
seeking.
5. BBB AUTO LINE sta ff may try to
help resolve your dispute through
mediation. If mediation is not
successful, or if you do not wish to
participate in mediation, claims
within the program's jurisdiction
may be presented to an arbitrator
at an informal hearing. The
arbitrator's decision should
ordinarily be issued within 40 days
from the time your complaint is
filed; there may be a delay of 7
days if you did not first contact
Mazda about your problem, or a
delay of up to 30 days if the
arbitrator requests an inspection/
report by an impartial technical
expert or further investigation and
report by BBB AUTO LINE.
6. You are required to use BBB AUTO LINE before asserting in court any
rights or remedies conferred by
California Civil Code Section
1793.22. You are also required touse BBB AUTO LINE before
exercising rights or seeking
remedies created by Title I of the
Magnuson-Moss Warranty Act, 15
U.S.C. sec. 2301 et seq. If you
choose to seek redress by pursuing
rights and remedies not created by
California Civi l Code Section
1793.22 or Title I of the
Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not
required by those statutes.
7. California Civi l Code Section
1793.2 (d) requires that, if Mazda
or its representative is unable to
repair a new motor vehicle to
conform to the vehicle's applicable
express warranty after a reasonable
number of attempts, Mazda may be
required to replace or repurchase
the vehicle. California Civil Code
Section 1793.22 (b) creates a
presumption that Mazda has had a
reasonable number of attempts to
conform the vehicle to its
applicable express warranties if,
within 18 months from delivery to
the buyer or 18,000 miles on the
vehicle's odometer, whichever
occurs first, one or more of the
following occurs:
The same nonconformity [a
failure to conform to the written
warranty that substantially impairs
the use, value or safety of the
vehicle] results in a condition that
is likely to cause death or serious
bodily injury if the vehicle is
driven AND the nonconformity
has been subject to repair two or
more times by Mazda or its
agents AND the buyer or lessee
has directly noti fied Mazda of the
need for the repair of the
nonconformity; OR
Customer Information and Reporting Safety Defects
Customer Assistance
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4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
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Improper wheel alignmentOut-of-balance wheelSevere braking
After rotation, in flate all tire pressures
to speci fication on page 9-5 and
inspect the lug nuts for tightness.
CAUTION
Rotate unidirectional tires and radial
tires that have an asymmetrical tread
pattern or studs only from front to rear,
not from side to side. Tire performance
will be weakened if rotated from side
to side.
▼ Replacing a Tire
WARNING
Always use tires that are in good
condition:
Driving with worn tires is dangerous.
Reduced braking, steering, and
traction could result in an accident.
If a tire wears evenly, a wear indicator
will appear as a solid band across the
tread.
Replace the tire when this happens.
1. New tread
2. Worn tread
3. Tread wear indicator
You should replace the tire before the
band crosses the entire tread.
NOTE
Tires degrade over time, even when
they are not being used on the road. It
is recommended that tires generally be
replaced when they are 6 years or
older. Heat caused by hot climates or
frequent high load
ing conditions can
accelerate the aging process. You
should replace the spare tire when you
replace the other road tires due to the
aging of the spare tire. The period in
which the tire was manufactured (both
week and year) is indicated by a 4-digit
number.
Refer to Tire Labeling on page 8-21.
▼ Safety Practices
The way you drive has a great deal to
do with your tire mileage and safety.
So cultivate good driving habits for
your own bene
fit.
Observe posted speed limits and
drive at speeds that are safe for the
existing weather conditions
Avoid fast starts, stops and turnsAvoid potholes and objects on the
road
Do not run over curbs or hit the tire
against the curb when parking
CAUTION
If you feel a sudden vibration or ride
disturbance while driving or you
suspect your tire or vehicle has been
damaged, immediately reduce your
speed. Drive with caution until you can
safely pull
off the road. Stop and
inspect the tire for damage. If the tire
is under-in flated or damaged, de flate
it, remove the tire and rim and replace
it with your spare tire. If you cannot
detect a cause, have the vehicle towed
to the nearest vehicle or tire dealer to
have the vehicle inspected.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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