MAZDA MODEL MX-5 MIATA 2010 Owners Manual

Black plate (381,1)
After washing the vehicle, dry it with a
clean chamois to prevent water spots from
forming.
WARNING
Dry wet brakes by driving very slowly
and applying the brakes lightly until
brake performance is normal:Driving with wet brakes is
dangerous. Increased stopping
distance or the vehicle pulling to one
side when braking could result in a
serious accident. Light braking will
indicate whether the brakes have
been affected.
When using a high water pressure car
wash
High water temperature and high water
pressure car washers are available
depending on the type of car wash
machine. If the car washer nozzle is put
too close to the vehicle, the force of the
spray could damage or deform the
molding, affect the sealability of parts,
and allow water to penetrate the interior.
Keep a sufficient space (30 cm or more)
between the nozzle and the vehicle. In
addition, do not spend too much time
spraying the same area of the vehicle, and
be very careful when spraying between
gaps in doors and around windows.
Waxing
Your vehicle needs to be waxed when
water no longer beads on the finish.
Always wash and dry the vehicle before
waxing it. In addition to the vehicle body,
wax the metal trim to maintain its luster.
1. Use wax which contains no abrasives. Waxes containing abrasive will remove
paint and could damage bright metal
parts. 2. Use a good grade of natural wax for
metallic, mica, and solid colors.
3. When waxing, coat evenly with the sponge supplied or a soft cloth.
4. Wipe off the wax with a soft cloth.
NOTE
A spot remover to remove oil, tar, and similar
materials will usually also take off the wax.
Rewax these areas even if the rest of the
vehicle does not need it.
q Repairing Damage to the Finish
Deep scratches or chips on the finish
should be repaired promptly. Exposed
metal quickly rusts and can lead to major
repairs.
CAUTION
If your Mazda is damaged and needs
metal parts repaired or replaced,
make sure the body shop applies
anti-corrosion materials to all parts,
both repaired and new. This will
prevent them from rusting.
qBright-Metal Maintenance
lUse tar remover to remove road tar and
insects. Never do this with a knife or
similar tool.
lTo prevent corrosion on bright-metal
surfaces, apply wax or chrome
preservative and rub it to a high luster.
lDuring cold weather or in coastal areas,
cover bright-metal parts with a coating
of wax or preservative heavier than
usual. It would also help to coat them
with noncorrosive petroleum jelly or
some other protective compound.
Maintenance and Care
Appearance Care
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CAUTION
Don't use steel wool, abrasive
cleaners, or strong detergents
containing highly alkaline or caustic
agents on chrome-plated or anodized
aluminum parts. This may result in
damage to the protective coating and
cause discoloration or paint
deterioration.
qUnderbody Maintenance
Road chemicals and salt used for ice and
snow removal and solvents used for dust
control may collect on the underbody. If
not removed, they will speed up rusting
and deterioration of such underbody parts
as fuel lines, frame, floor pan, and exhaust
system, even though these parts may be
coated with anti-corrosive material.
Thoroughly flush the underbody and
wheel housings with lukewarm or cold
water at the end of each winter. Try also
to do this every month.
Pay special attention to these areas
because they easily hide mud and dirt. It
will do more harm than good to wet
down the road grime without removing
it.
The lower edges of doors, rocker panels,
and frame members have drain holes that
should not be clogged. Water trapped
there will cause rusting.
WARNING
Dry wet brakes by driving very slowly
and applying the brakes lightly until
brake performance is normal: Driving with wet brakes is
dangerous. Increased stopping
distance or the vehicle pulling to one
side when braking could result in a
serious accident. Light braking will
indicate whether the brakes have
been affected.
qAluminum Wheel Maintenance
A protective coating is provided over the
aluminum wheels. Special care is needed
to protect this coating.
NOTE
lDo not use a wire brush or any abrasive
cleaner, polishing compound, or solvent on
aluminum wheels. They may damage the
coating.
lOnly use a mild soap or neutral detergent
and always use a sponge or soft cloth to
clean the wheels.
Rinse thoroughly with lukewarm or cold
water. Also, be sure to clean the wheels
after driving on dusty or salted roads. This
helps prevent corrosion.
lAvoid washing your vehicle in an automatic
car wash that uses high-speed or hard
brushes.
lIf your aluminum wheels lose luster, wax
the wheels.
(With Tire Pressure Monitoring System)
Check special requirements for Tire Pressure
Monitoring System.
Refer to Tires and Wheels on page 5-34.
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qConvertible Top Maintenanceí
The convertible top is made of a special
high-grade material, but if it's not taken
good care of, hardening, staining, and loss
of luster will result. Maintain it under
these guidelines.
Washing
Do not wait until the convertible top gets
really dirty before cleaning it. Dirt that's
there too long will cause deterioration.
1. Before washing, remove dust and
coarse particulate with a soft brush.
2. Gently clean the convertible top with a synthetic neutral detergent, lots of
water, and a soft brush.
3. Rinse it thoroughly with clean water to remove all the soap.
4. Wipe it as dry as you can before the water dries on it.
5. Then allow it to dry completely before lowering it.
CAUTION
ØAutomatic and high-pressure car
washes are harmful to a
convertible top. Avoid them.
Ø Do not spray water directly on the
area where the window glass and
the convertible top meet. This
would probably cause water to
enter the cabin.
Ø Do not spray water with a hose or
a car washing device directly on
the seam area of the body and the
convertible top as it could result in
water penetrating the trunk.
Appearance (Polyvinyl only)
Dress the convertible top once a month
after washing and drying it well. For best
results, use a water-based leather
treatment or vinyl top dressing. This will
help maintain good appearance and
material condition of the convertible top.
Maintenance and Care
Appearance Care
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CAUTION
ØSome leather treatment products
can ruin the convertible top's
gloss. Be careful of the one you
choose.
Ø Test on an inconspicuous, small
corner of the convertible top if you
are not sure.
Ø Do not get any car wax on the
convertible top.
If you do, remove it with a good
leather cleaner.
Ø Too much treatment on the
convertible top can be as
damaging as too little. Follow the
manufacturer's directions.
Do not overdo it!
Ø Let the convertible top dry
completely before lowering after
applying treatment or dressing.
qHardtop Maintenanceí
Washing
To help protect the hardtop's finish, use a
soft cloth or sponge to wash it.
Insects, tar, tree sap, bird droppings,
industrial fallout, and similar deposits can
damage the finish if they are not removed
immediately. When prompt washing with
plain water is ineffective use a mild soap
made for use on vehicles.
CAUTION
Ø Don't use an automatic car wash.
Ø Don't use strong soap, chemical
detergents, or hot water, and don't
wash the hardtop in direct
sunlight or when the surface is
warm. Thoroughly rinse with lukewarm or cold
water. Don't allow soap to dry on the
finish.
Waxing
Wax the hardtop when water no longer
beads on the paint. Always wash and dry
it before waxing.
CAUTION
Ø
Wiping off dust or dirt with a dry
cloth will scratch the finish.
Ø Don't use abrasive wax. This may
damage the protective coating and
discolor or deteriorate the paint.
NOTE
A spot remover to remove oil, tar, and similar
materials will usually also take off the wax.
Rewax these areas.
q Plastic Part Maintenance
When cleaning the plastic lenses of the
lights, do not use gasoline, kerosene,
rectified spirit, paint, thinner, highly
acidic detergents, or strongly alkaline
detergents. Otherwise, these chemical
agents can discolor or damage the
surfaces resulting in a significant loss in
functionality. If plastic parts become
inadvertently exposed to any of these
chemical agents, flush with water
immediately.
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íSome models.
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Interior Care
qDashboard Precautions
Prevent caustic solutions such as perfume
and cosmetic oils from contacting the
dashboard. They'll damage and discolor it.
If these solutions get on the dashboard,
wipe them off immediately.
CAUTION
Do not use glazing agents.
Glazing agents contain ingredients
which may cause discoloration,
wrinkling, cracks and peeling.
qCleaning the Upholstery and
Interior Trim
Vinyl
Remove dust and loose dirt from vinyl
with a whisk broom or vacuum cleaner.
Clean vinyl with a leather-and-vinyl
cleaner.
Leatherí
Real leather is not uniform and may have
scars, scratches, and wrinkles. Clean it
with a leather cleaner or mild soap.
If the leather gets wet from rain, remove
the moisture as soon as possible and dry
in a shaded area.
If the seats get wet, promptly remove
moisture with a dry cloth and allow it to
further dry in a shaded area.
If moisture is not removed, it will cause
hardening and shrinkage of the leather.
Do not leave vinyl products on the seats
for long periods as they may affect the
leather quality and coloring.
Fabric
Remove dust and loose dirt from fabric
with a whisk broom or vacuum cleaner.
Clean it with a mild soap solution good
for upholstery and carpets. Remove fresh
spots immediately with a fabric spot
cleaner.
To keep the fabric looking clean and
fresh, take care of it. Otherwise its color
will be affected, it can be stained easily,
and its fire-resistance may be reduced.
CAUTION
Use only recommended cleaners and
procedures. Others may affect
appearance and fire-resistance.
qCleaning the Lap/Shoulder Belt
Webbing
Clean the webbing with a mild soap
solution recommended for upholstery or
carpets. Follow instructions. Don't bleach
or dye the webbing; this may weaken it.
After cleaning the belts, thoroughly dry
the belt webbing and make sure there is
no remaining moisture before retracting
them.
WARNING
Have an Authorized Mazda Dealer
replace damaged seat belts
immediately:
Using damaged seat belts is
dangerous. In a collision, damaged
belts cannot provide adequate
protection.
Maintenance and Care
Appearance Care
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qCleaning the Window Interiors
If the windows become covered with an
oily, greasy, or waxy film, clean them
with glass cleaner. Follow the directions
on the container.
CAUTION
Ø Do not scrape or scratch the inside
of the window grass. It could
damage the thermal filaments.
Ø When washing the inside of the
window grass, use a soft cloth
dampened in lukewarm water,
gently wiping the thermal
filaments.
Use of glass cleaning products
could damage the thermal
filaments.
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9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2 Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-6
Customer Assistance (Puerto Rico) .... 9-9
Customer Assistance (Mexico) ......... 9-10
Mazda Importer/Distributors ............... 9-12 Importer/Distributor .......................... 9-12
Distributor in Each Area ................... 9-12
Warranty ................................................ 9-14 Warranties for Your Mazda ............... 9-14
Outside the United States and
Canada .............................................. 9-15
Outside the United States .................. 9-16
Outside Canada ................................. 9-17
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-18
Add-On Non-Genuine Parts and
Accessories ....................................... 9-19
Cell Phones ............................................. 9-20 Cell Phones Warning ......................... 9-20
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-21 Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-21
Tire Information (U.S.A.) ..................... 9-23 Tire Labeling ..................................... 9-23
Location of the Tire Label
(Placard) ............................................ 9-29
Tire Maintenance .............................. 9-32
Vehicle Loading ................................ 9-35
Steps for Determining the Correct Load
Limit: ................................................ 9-41 Reporting Safety Defects ....................... 9-42
Reporting Safety Defects (U.S.A.) .... 9-42
Reporting Safety Defects (Canada) ... 9-43
Service Publications .............................. 9-44 Service Publications .......................... 9-44
9-1
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary restraint
system modified to accommodate a person with certain medical conditions in accordance with a
certified physician, contact an Authorized Mazda Dealer.
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management, you can reach Mazda North American Operations by one of the following
ways.
Log on: at www.mazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on “Contact Us ”located on the “Inside Mazda ”tab, or at the bottom of the
page at www.mazdaUSA.com
By phone at: 1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
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In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located onthe upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda Distributor.
q STEP 3: Contact Better Business Bureau (BBB)
Mazda North American Operations realizes that mutual agreement on some issues may not
be possible. As a final step to ensure that your concerns are being fairly considered, Mazda
North American Operations has agreed to participate in a dispute settlement program
administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.
BBB AUTO LINE works with consumers and the manufacturer in an attempt to reach a
mutually acceptable resolution of any warranty related concerns. If the BBB is not able to
facilitate a settlement they will provide an informal hearing before an arbitrator.
You are required to resort to BBB AUTO LINE before exercising rights or seeking
remedies under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the
extent permitted by the applicable state “Lemon Law ”, you are also required to resort to
BBB AUTO LINE before exercising any rights or seeking remedies under the “Lemon
Law ”. If you choose to seek remedies that are not created by the Magnuson-Moss Warranty
Act or the applicable state “Lemon Law ”, you are not required to first use BBB AUTO
LINE.
The whole process normally takes 40 days or less. The arbitration decision is not binding
on you or Mazda else you accept the decision. For more information about BBB AUTO
LINE, including current eligibility standards, please call 1-800-955-5100 or visit the BBB
website at www.lemonlaw.bbb.org.
Being truly committed to customer satisfaction is more than a phrase with Mazda. We hope
to satisfy every customer directly, but if there is ever a question about our decision, Mazda
believes in providing a fast, fair and free method such as the BBB AUTO LINE to ensure
Mazda delivers on our commitment to do the right thing for our customers!
Customer Information and Reporting Safety Defects
Customer Assistance
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qCalifornia Customers
1. Mazda North American Operations participates in BBB AUTO LINE, a mediation/
arbitration program administered by the Council of Better Business Bureaus [4200
Wilson Boulevard, Arlington, Virginia 22203] through local Better Business Bureaus.
BBB AUTO LINE and Mazda have been certified by the Arbitration Certification
Program of the California Department of Consumer Affairs.
2. If you have a problem arising under a Mazda written warranty, we encourage you to bring it to our attention. If we are unable to resolve it, you may file a claim with BBB
AUTO LINE. Claims must be filed with BBB AUTO LINE within six (6) months after
the expiration of the warranty.
3. To file a claim with BBB AUTO LINE, call 1-800-955-5100. There is no charge for the call.
4. In order to file a claim with BBB AUTO LINE, you will have to provide your name and address, the brand name and vehicle identification number (VIN) of your vehicle, and a
statement of the nature of your problem or complaint. You will also be asked to provide:
the approximate date of your acquisition of the vehicle, the vehicle's current mileage, the
approximate date and mileage at the time any problem(s) were first brought to the
attention of Mazda or one of our dealers, and a statement of the relief you are seeking.
5. BBB AUTO LINE staff may try to help resolve your dispute through mediation. If mediation is not successful, or if you do not wish to participate in mediation, claims
within the program's jurisdiction may be presented to an arbitrator at an informal
hearing. The arbitrator's decision should ordinarily be issued within 40 days from the
time your complaint is filed; there may be a delay of 7 days if you did not first contact
Mazda about your problem, or a delay of up to 30 days if the arbitrator requests an
inspection/report by an impartial technical expert or further investigation and report by
BBB AUTO LINE.
6. You are required to use BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22. You are also required to
use BBB AUTO LINE before exercising rights or seeking remedies created by Title I of
the Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies not created by California Civil Code Section
1793.22 or Title I of the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
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