MAZDA MODEL MX-5 MIATA RF 2020 Owners Manual

6. Lightly press the front edge of the
front roof from outs ide of the vehicle
to close the front roof completely.
7. Insert the short end of the hexagonal wrench (Small) into the gear (tool kit)
and assemble.
L-shaped hexagonal
wrench (Small)Gear (tool kit)
8. Insert the point of the gear (tool kit)
into the hole beside the top lock motor
gear with the hexagonal wrench
inserted into the gear tool.
Top lock motor
gear
Gear (tool kit)
CAUTION
Insert the gear (tool kit) securely until it
engages with the top lock motor gear. If
the gear (tool kit) is not inserted
securely, it may come off and be
damaged.
9. Rotate the hexagonal wrench and move the hook in the lock direction so
that there is enough space for the
opening of the headliner to be attached
to the hook.
Unlock
Unlock
LockLock
NOTE
Turning the gear (tool kit) requires
some effort due to motor resistance.
Slowly operate the hexagonal wrench.
If Trouble Arises
When the Roof Cannot be Closed
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10. Insert the hook into the opening of theheadliner.
Hook
Headliner
11. Turn the hexagonal wrench (Small)and gear (tool kit) counterclockwise
and engage the hook with the vehicle
body side.
NOTE
The top lock lever completely engages
with the vehicle body (locked
condition) at the position where the
teeth of the gear (tool kit) contact the
bracket.

Gear (tool kit)
Bracket
12. Lift the rear end of the headliner withit hinged on the opening of the
headliner.
If Trouble Arises
When the Roof Cannot be Closed
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13. Install the headliner to the front roofusing the fasteners at two locations.
NOTE
The fasteners in the five locations at
the front of the headliner are not
fastened. Do not lose the fasteners
because they are needed for the
required servicing at the Authorized
Mazda Dealer.
14. Install the left and right link covers
from the vehicle interior.
Link cover
Closing the rear roof
CAUTION
 Slowly close the rear roof. If the rear roof
is closed suddenly, a hand or other body
part may be pinched, leading to a serious
injury.
 Do not attempt to forcefully push the
rear roof. Pushing the rear roof forcefully
may damage vehicle parts.
1. Fold the rope in half and hook it to the link pin of the rear roof.
Rope Link pin
2. Do the same procedure on the other
side.
3. Close the rear roof uniformly on both sides using two adults, one on each
side of the vehicle.
CAUTION
Close the rear roof with its left and right
positions as parallel as possible. If the
rear roof is closed with its left or right
height slanted, it could deform the link
mechanism.
If Trouble Arises
When the Roof Cannot be Closed
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4. Slowly close the rear roof while lightlypulling the rope with one hand so that
the rope does not unhook.
Rope
NOTE
Route the rope rearward through the
clearance between the rear roof and
trunk.
5. One person pushes the rear roof down and the other person pulls the rope
strongly and straight back towards the
vehicle rear until a click sound is
heard.
Rope
NOTE
The rear roof is locked completely if
the position where the rope is
hooked is at the rear end of the
bracket groove in the direction of the
vehicle rear, as shown in the figure,
when viewed from the vehicle
interior.
Rope
Link pin
If the rear roof is not locked
completely, the trunk will not open
even if the remote release button,the
electric trunk lid opener, or the trunk
button on the transmitter is
operated.
6. Do the same procedure on the other side.
7. Open the trunk and tie the rope to the trunk hinge.
Hinge
Rope
If Trouble Arises
When the Roof Cannot be Closed
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8. Tie off the other side rope the sameway.
9. Close the trunk lid.
After finishing the procedure
After finishing the procedure, have the
roof checked at an Authorized Mazda
Dealer as soon as possible.
WA R N I N G
Drive the vehicle at a speed of 40 km/h (24
mph) or lower before having the roof
checked at an Authorized Mazda Dealer:
The front roof may open while the vehicle is
being driven and cause an accident.
If Trouble Arises
When the Roof Cannot be Closed
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MEMO
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8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on
equipment.
Customer Assistance......................... 8-2 Customer Assistance
(U.S.A.)........................................ 8-2
Customer Assistance
(Canada)....................................... 8-7
Customer Assistance (Puerto
Rico)........................................... 8-10
Customer Assistance
(Mexico)..................................... 8-11
Mazda Importer/Distributors........ 8-13 Importer/Distributor................... 8-13
Reporting Safety Def ects................ 8-14
Reporting Safety Defects
(U.S.A.)...................................... 8-14
Reporting Safety Defects
(Canada)..................................... 8-15
Warranty.......................................... 8-16 Warranties for Your Mazda.........8-16
Outside the United States/
Canada........................................ 8-17
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada)..................... 8-18
Add-On Non-Genuine Parts and
Accessories................................. 8-19
Cell Phones....................................... 8-20
Cell Phones Warning.................. 8-20
Event Data Recorder. ......................8-21
Event Data Recorder (U.S.A. and
Canada)....................................... 8-21
Recording of Vehicle Data.............. 8-22 Recording of Vehicle Data..........8-22
Uniform Tire Quality Grading System
(UTQGS).......................................... 8-23 Uniform Tire Quality Grading
System (UTQGS)....................... 8-23
Tire Information (U.S.A.)............... 8-25 Tire Labeling.............................. 8-25
Location of the Tire Label
(Placard)..................................... 8-30
Tire Maintenance........................ 8-33
Vehicle Loading.......................... 8-36
Steps for Determining the Correct
Load Limit.................................. 8-42
Declaration of Confo rmity..............8-43
Declaration of Conformity......... 8-43
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to ke ep your Mazda vehicle in
top condition.
If you have any questions or recommendations for improvement re garding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we r ecommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, contact an Authorized Mazda Dealer. For more
information, go to NHTSA website www.safercar.gov (VEHICLE SHOPPERS > Air Bags >
Air Bag FAQs > Air Bag Deactivation).
▼ STEP 1: Contact Your Mazda Dealer
Discuss the matter wi
th an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
If your concern has not been resolved by the CUSTOMER RELATIONS , SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP 2.
Customer Information and Reporting Safety Defects
Customer Assistance
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▼STEP 2: Contact Mazda No
rth American Operations
If for any reason you feel the need for further assistance afte r contacting your dealership
management or it becomes necessary to have the components or wi ring system for the
supplementary restraint system m odified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can re ach Mazda North American
Operations by one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.

E-mail: click on “Contact Us” lo cated on the bottom of the page at www.mazdausa.com
under “Help”

By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your regis tration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

If you live outside the U.S.A., please contact your nearest Maz da Distributor.
Customer Information and Reporting Safety Defects
Customer Assistance
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▼STEP 3: Contact Better Business Bureau (BBB)
Mazda North American Operations realizes that mutual agreement
on some issues may not
be possible. As a final step to ensure that your concerns are b eing fairly considered, Mazda
North American Operations has agr eed to participate in a dispute settlement program
administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.

BBB AUTO LINE works with consumers and the manufacturer in an a ttempt to reach a
mutually acceptable resolution of any warranty related concerns . If the BBB is not able to
facilitate a settlement they will provide an informal hearing b efore an arbitrator.

You are required to resort to BBB AUTO LINE before exercising r ights or seeking remedies
under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the extent
permitted by the applicable state “Lemon Law”, you are also req uired to resort to BBB
AUTO LINE before exercising any rights or seeking remedies unde r the “Lemon Law”. If
you choose to seek remedies that are not created by the Magnuso n-Moss Warranty Act or
the applicable state “Lemon Law”, you are not required to first use BBB AUTO LINE.

The whole process normally takes 40 days or less. The arbitrati on decision is not binding on
you or Mazda unless you accept th e decision. For more information about BBB AUTO
LINE, including current eligibil ity standards, please call 1-800-955-5100 or visit the BBB
website at www.bbb.org/autoline.

Being truly committed to custome r satisfaction is more than a phrase with Mazda. We hope
to satisfy every customer direct ly, but if there is ever a question about our decision, Mazda
believes in providing a fast, fa ir and free method such as the BBB AUTO LINE to ensure
Mazda delivers on our commitment to do the right thing for our customers!
▼California Customers
1. Mazda North American Operation
s participates in BBB AUTO LINE, a mediation/
arbitration program administered by the Council of Better Busin ess Bureaus [3033
Wilson Boulevard, Arlington, Virginia 22201] through local Bett er Business Bureaus.
BBB AUTO LINE and Mazda have been certified by the Arbitration Certification
Program of the California Dep artment of Consumer Affairs.
2. If you have a problem arising under a Mazda written warranty, we encourage you to
bring it to our attention. If we are unable to resolve it, you may file a claim with BBB
AUTO LINE. Claims must be filed with BBB AUTO LINE within six ( 6) months after
the expiration of the warranty.
Customer Information and Reporting Safety Defects
Customer Assistance
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