ECO mode MAZDA MODEL TRIBUTE HEV 2008 Owner's Manual

Provide the Department with the following information:1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to Vehicle identification
label in the Maintenance and Specifications chapter of this manual
for the location of the VIN.
4. Purchase date.
5. Present odometer reading.
6. Your authorized dealer’s name and location
7. The nature of your problem and/or cause of dissatisfaction.
The Department, in cooperation with the local Mazda Service
Representative, will review the case to determine if everything possible
has been done to ensure your satisfaction.
Please recognize that the resolution of service problems in most cases
requires the use of your authorized dealer’s service facilities, personnel
and equipment. We urge you to follow the above three steps in sequence
therefore for most effective results.
Mediation/Arbitration Program
Occasionally a customer concern cannot be resolved through Mazda’s
Customer Satisfaction Program. If after exhausting procedures in this
manual, your concern is still not resolved, you have another option.
Mazda Canada Inc. participates in an arbitration program administered
by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). CAMVAP will
advise you about how your concern may be reviewed and resolved by an
independent third party through binding arbitration.
Your complete satisfaction is the goal of Mazda Canada Inc. and our
authorized dealers. Mazda’s participation in CAMVAP makes a valuable
contribution to our achieving that goal. There is no charge for using
CAMVAP. CAMVAP results are fast, fair and final as the award is binding
on both you and Mazda Canada Inc.
Canadian Motor Vehicle Arbitration Plan (CAMVAP)
For vehicles delivered to authorized Canadian dealerships. If a specific
item of concern arises, where a solution cannot be reached between an
owner, Mazda, and/or one of it’s authorized dealers (that all parties
cannot agree upon), the owner may wish to use the services offered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
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Owners Guide (post-2002-fmt)
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Customer Assistance
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CUSTOMER ASSISTANCE (PUERTO RICO & VIRGIN ISLANDS)
Your complete and permanent satisfaction is our business. That is why all
Authorized Mazda Dealers have the knowledge and the tools to keep
your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Authorized
Mazda Dealer personnel, we recommend that you take the following
steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
authorized dealer or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please
contact your area’s Mazda representative (Indicated on the next page).
Please help us by providing the following information:1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your authorized dealer’s name and location
6. Your question(s)
If you would like to write a letter, please address it to the following,
Attn: Customer Assistance
Plaza Motors Corp.
Mazda de Puerto Rico
P.O. Box 362722
San Juan, Puerto Rico
00936–2722
Tel: (787) 788–9300
This way, we can be sure to respond to you as efficiently as possible.
That is our goal.
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
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2. Each time you fill the tank, record the amount of fuel added (ingallons or liters).
3. After at least three to five tank fill-ups, fill the fuel tank and record the current odometer reading.
4. Subtract your initial odometer reading from the current odometer reading.
5. Follow one of the simple calculations in order to determine fuel economy:
Calculation 1: Divide total miles traveled by total gallons used.
Calculation 2: Multiply liters used by 100, then divide by total
kilometers traveled.
Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, very hot or very cold temperatures give lower fuel
economy.
Driving style — good driving and fuel economy habits
Since it is able to operate in electric mode and to collect braking energy,
your hybrid vehicle will get better fuel economy in city driving than on
the highway. This is contrary to conventional vehicles. However, many of
the same actions that improve fuel economy in a conventional vehicle
will also improve fuel economy in this vehicle.
Give consideration to the lists that follow and you may be able to
improve your fuel economy.
Habits
• Avoid aggressive driving. Quick acceleration and deceleration decrease
fuel economy.
• Drive at a smooth, constant speed. Excessive variation in pedal input
causes more operating mode changes and reduces efficiency.
• Drive at reasonable speeds. Traveling at 60 mph [96 km/h] uses
approximately 20% less fuel than traveling at 70 mph [112 km/h]).
• Minimize A/C and defroster usage. Selecting defrost, or defrost/floor
mode on the climate control system will force the engine to run
continuously, which reduces fuel economy. Selecting AUTO will
typically force the engine to run continuously, unless ECON is
selected.
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•Minimize temperature extremes when the vehicle is parked, for
example by storing in a garage to avoid extreme cold in winter and
extreme sun loads in summer. The high voltage battery operates more
efficiently in moderate temperatures.
• Combine errands. Your vehicle is more fuel efficient when the engine
is warm. Driving to your farthest destination first will warm the engine
more quickly and may improve fuel economy for the rest of the trip.
Maintenance
• Keep tires properly inflated and use only recommended size.
• Keep wheels properly aligned.
• Use recommended engine oil. Refer to Lubricant specificationsin
this chapter.
• Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in scheduled maintenance information.
Conditions
• Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
• Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 300 lb [136 kg] of weight carried).
• Adding certain accessories to your vehicle (for example; bug
deflectors, rollbars/light bars, running boards, ski/luggage racks, flags)
may reduce fuel economy.
• Using fuel blended with alcohol may lower fuel economy.
• Driving on flat terrain offers improved fuel economy as compared to
driving on mountainous terrain.
• Close windows for high speed driving.
EPA window sticker
Every new vehicle should have the EPA window sticker. Contact your
authorized dealer if the window sticker is not supplied with your vehicle.
The EPA window sticker should be your guide for the fuel economy
comparisons with other vehicles.
It is important to note the box in the lower left corner of the window
sticker. These numbers represent the Range of MPG (L/100 km)
expected on the vehicle under optimum conditions. Your fuel economy
may vary depending upon the method of operation and conditions.
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Owners Guide (post-2002-fmt)
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Maintenance and Specifications
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BRAKE FLUID
The fluid level will drop slowly as
the brakes wear, and will rise when
the brake components are replaced.
Check fluid levels with the ignition
in the RUN position. Fluid levels
between the “MIN” and “MAX” lines
are within the normal operating
range; there is no need to add fluid.
If the fluid levels are outside of the
normal operating range the
performance of your brake system could be compromised; seek service
from your authorized dealer immediately.
Brake pad replacement information
The Regenerative Braking System checks the integrity of the brake
system at times when the vehicle is parked. This is done by developing
brake pressure for short periods of time. In order to change the brake
pads, it is necessary to enter the Pad Service Mode. This will prevent
brake pressure from being applied.
To enter the Pad Service Mode, perform the following with the vehicle
stationary:1. Place the vehicle in Park and turn ignition to the ON position.
2. Apply the brake pedal.
3. Turn the ignition OFF, then ON three times and then release the brake pedal. The total time elapsed for the three ignition cycles and
brake release must be less than 3 seconds.
The brake warning lamp will:
• flash as stored hydraulic pressure is released.
• remain illuminated once the pressure is completely released.
• flash if the brake is applied.
To exit the Pad Service Mode: 1. Apply the brake pedal and turn the ignition OFF then ON. This will cause brake pressure to be developed within the brake system. Once
brake pressure is developed, the brake warning light will turn off.
2. The Pad Service Mode will also be exited if the gear shift lever is moved from the (P) Park position, the vehicle is moved (wheels
rotate) or the ignition is turned OFF.
MAX
MIN
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