brake MERCEDES-BENZ A CLASS 2012 Owners Manual

Problem Possible causes/consequences and
M Solutions!
The red indicator lamp
for the electric parking
brake flashes or is lit
and/or the yellow
warning lamp for the
electric parking brake
is lit. X
Observe the additional display messages in the multifunction
display. 6
The red SRS warning
lamp is lit while the
engine is running.
There is a malfunction in the SRS (Supplemental Restraint Sys-
tem).
G WARNING
The airbags or belt tensioners may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury.
X Drive on carefully.
X Have SRS checked at a qualified specialist workshop immedi-
ately.
For further information about the Supplemental Restraint System,
see ( Y page 41). Warning and indicator lamps in the instrument cluster
263On-board computer and displays Z

Problem Possible causes/consequences and
M SolutionsX
Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and top up the coolant (Y page 288).
Observe the warning notes as you do so.
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Driving systems
Problem Possible causes/consequences and
M Solutions·
The red distance warn-
ing
lamp lights up while
the vehicle is in motion. The distance to the vehicle in front is too small for the speed
selected.
X
Increase the distance. ·
The red distance warn-
ing

lamp lights up while
the vehicle is in motion.
A warning tone also
sounds. You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
X
Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.266
Warning and indicator lamps in the instrument cluster
On-board computer and displays

Displaying service messages
X
Switch the ignition on.
X Using = or ;, select the Service
menu.
X Press 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the multi-
function display.
Information about Service Resetting the ASSYST PLUS service inter-
val display
!
If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting

can be corrected at a qualified special-
ist workshop.
Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions
or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for exam-
ple, changed more frequently. The tyres must be checked more frequently if the vehicle is
operated under increased loads. Further
information can be obtained at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
Driving abroad
An

extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths
in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. 290
Care
Maintenance and care

Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended
and approved by Mercedes-Benz.Care of the exterior
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle
has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while

paying attention to the traffic conditions
in order to restore full braking efficiency.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! Make sure that the automatic transmis-
sion is in position N when washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed/
airflow control is turned to position 0).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash. After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping

noises caused by residue on the wind-
screen.
Washing by hand In some countries, washing by hand is only
allowed at wash bays that are specially
designed for this purpose. Observe the legal
requirements for each individual country.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind-
ers) can cause damage not visible from the
outside

to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam-
aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least
30 cm between the vehicle and the high- Care
291
Maintenance and care Z

pressure cleaner nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do
not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels !
Do
not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork. X
Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
The following cannot always be completely
repaired:
R scratches
R corrosive deposits
R areas affected by corrosion
R damage caused by inadequate care
In

such cases, visit a qualified specialist work-
shop.
Care and treatment of matt paintwork !
Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matt finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
! Do

not use wash programs with a hot wax
treatment under any circumstances. 292
Care
Maintenance and care

characteristics may be impaired, especially at low temperatures. Have the thawed battery
checked at a qualified specialist workshop.
Do
not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jump
leads. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R Vehicles with a petrol engine: only jump-start the vehicle when the engine and exhaust
system are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Jump-starting may only be performed from batteries with a nominal voltage of 12 V.
R Only use jump leads that have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the empty battery a little.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jump leads are not damaged.
R bare parts of the terminal clamp do not come into contact with other metal parts while the
jump leads are connected to the battery.
R the jump leads cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Manual transmission: shift into neutral.
X Automatic transmission: shift the transmission to position P.
X Turn the key to position 0 in the ignition lock and remove it.
X Switch off all electrical consumers (e.g. radio, blower, etc.).
X Open the bonnet (Y page 285). Jump-starting
309
Breakdown assistance Z

Position number
B identifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Press together cover : of positive clamp ; and slide it back.
X Connect positive terminal ; on your vehicle to positive terminal = of donor battery B
using the jump lead, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ? of donor battery B to earth point A of your vehicle using
the jump lead, connecting the jump lead to donor battery B first.
X Start the engine.
X Before disconnecting the jump leads, let the engines run for several minutes.
X First, remove the jump leads from earth point A
and negative terminal ?, then from pos-
itive clamp ; and positive terminal =. Begin each time at the contacts on your own vehicle
first.
X Close cover : of positive clamp ; after removing the jump leads.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump starting can be obtained at
any qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
Safety-relevant functions are restricted or not
available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning
R the

voltage supply or the vehicle's electrical
system is malfunctioning.
If your vehicle is towed, significantly greater
force may be required to steer the vehicle or
to brake. There is a risk of an accident.
In such circumstances, use a towing bar.
Make sure that the steering is moving freely
before towing. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the

vehicle/trailer combination could over-
turn.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate ( Y page 338). G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate

HOLD and DISTRONIC PLUS if the
vehicle is to be towed. 310
Towing and tow-starting
Breakdown assistance

!
Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Observe the following points when towing
with a tow rope:
R secure the tow rope on the same side on
both vehicles.
R make sure that the tow rope is not longer
than legally permitted. Mark the tow rope
in the middle, e.g. with a white cloth
(30 x 30 cm). This makes other road
users aware that a vehicle is being
towed.
R only secure the tow rope to the towing
eye.
R observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance so that the tow rope does not
sag.
R do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! You may tow the vehicle for a maximum
of 50km. A towing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the front
axle or the entire vehicle must be raised
and transported.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
Observe the legal requirements for the rele-
vant countries when towing and tow-starting.
It is better to have the vehicle transported
than to have it towed. Vehicles with automatic transmission:
when
towing a vehicle, the transmission must
be in position N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R vehicles with automatic transmission:
cannot shift the transmission to position N
i Deactivate the automatic locking feature
(Y page 223). You could otherwise be
locked out when pushing or towing the
vehicle.
Deactivate tow-away protection
(Y page 70) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye X
Remove the towing eye from the stowage
space.
The towing eye is located with the vehicle
tool kit under the luggage compartment
floor ( Y page 299). Towing and tow-starting
311
Breakdown assistance Z

Vehicles with a TIREFIT kit: the towing eye
is
located under the tyre inflation compres-
sor.
X Press the mark on cover : inwards in the
direction of the arrow.
X Remove cover : from the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Vehicles with a trailer tow hitch do not have
a bracket for the screw-in towing eye at the
back.

If you intend to use the vehicle for tow-
ing, fold out the ball coupling ( Y page 203)
and secure the towbar to it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover : to the bumper and press
until it engages.
X Place the towing eye in the stowage well
under the luggage compartment floor
(Y page 299).
X Vehicles with a TIREFIT kit: replace the tyre
inflation compressor. Towing the vehicle with the front axle
raised
Only vehicles without 4MATIC can be
towed with the front axle raised.
! Vehicles

with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa-
ded up and transported.
! The ignition must be switched off if you
are towing the vehicle with the front axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X Turn the key to position 2 in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed. X
Vehicles with manual transmission:
depress the clutch pedal fully and shift to
neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Release the brake pedal.
X Release the electric parking brake.
X Deactivate automatic locking
(Y page 223).
X Switch on the hazard warning lamps
(Y page 108).
X Turn the key in the ignition lock to position
0 and leave the key in the ignition lock.
When towing your vehicle with the front axle
raised, it is important that you observe the
safety instructions ( Y page 310). Towing the vehicle with both axles on
the ground
G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much

more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly.
i In order to signal a change of direction
when towing with the hazard warning lamps
switched on, use the combination switch as
usual. In this case, only the turn signals for
the desired direction flash. When you reset
the combination switch, the hazard warn-
ing lamps start flashing again. 312
Towing and tow-starting
Breakdown assistance

Vehicles with automatic transmission:
the
automatic transmission automatically shifts
to position P when you open the driver's or
front-passenger door or when you remove the
key from the ignition lock. In order to ensure
that the automatic transmission stays in posi-
tion N when towing the vehicle, you must
observe the following points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2 in the ignition
lock.
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
Vehicles with manual transmission:
X Turn the key to position 2 in the ignition
lock.
X Depress and hold the brake pedal.
X Engage neutral.
Vehicles with manual or automatic trans-
mission:
X Leave the key in position 2 in the ignition
lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 108).
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 310). Transporting the vehicle
! Only

lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged. X
Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
turn the key to position 2 in the ignition
lock.
X Move the transmission to position N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
shift the transmission to position P.
X Turn the key to position 0 in the ignition
lock and remove it.
X Secure the vehicle.
The towing eyes or trailer tow hitch can be
used
to pull the vehicle onto a trailer or trans-
porter if you wish to transport it. Notes for 4MATIC vehicles
! Vehicles

with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
Vehicles with 4MATIC may only be either
towed away with both axles on the ground or
be loaded up and transported.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 308).
Have the vehicle transported on a transporter
or trailer. Towing and tow-starting
313
Breakdown assistance Z