wheel MERCEDES-BENZ A CLASS 2012 Owners Manual

Problem Possible causes/consequences and
M Solutions!
The
yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds. EBD is faulty. Therefore, ABS, BAS, COLLISION PREVENTION
ASSIST,
ESP®
, PRE-SAFE ®
, the HOLD function, hill start assist, the
adaptive brake lights and ESP ®
trailer stabilisation, for example,
are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The

steerability and braking characteristics may be severely affec-
ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. J֌!
The red brake warning
lamp, the yellow ESP
®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are malfunctioning. Therefore, BAS, COLLISION
PREVENTION ASSIST, EBD, PRE-SAFE ®
, the HOLD function, hill
start assist, the adaptive brake lights and ESP ®
trailer stabilisa-
tion, for example, are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The

steerability and braking characteristics may be severely affec-
ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.260
Warning and indicator lamps in the instrument cluster
On-board computer and displays

Problem Possible causes/consequences and
M Solutions÷
The yellow ESP
®
warn-
ing lamp flashes while
the
vehicle is in motion. ESP
®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X Only depress the accelerator pedal as far as necessary when
pulling away.
X Accelerate more gently while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
For exceptions, see: ( Y page 65).å
The yellow ESP
®
OFF
warning

lamp is lit while
the engine is running. ESP
®
and ESP ®
trailer stabilisation are deactivated. ESP ®
will not
stabilise the vehicle if it starts to skid or if a wheel starts to spin.
G WARNING
If ESP ®
is deactivated, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Reactivate ESP ®
.
For exceptions, see: ( Y page 65).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Have ESP ®
checked at a qualified specialist workshop. M
AMG vehicles only:
The yellow SPORT han-
dling mode warning
lamp is lit while the
engine is running.
SPORT handling mode is activated.
G WARNING
When SPORT handling mode is switched on, ESP ®
is unable to
stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Only switch on SPORT handling mode in certain situations
(Y page 66). Warning and indicator lamps in the instrument cluster
261
On-board computer and displays Z

sion surrounding the possible health risk
posed by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R
optimal mobile phone reception quality in
the vehicle
R mutual influences between the vehicle
electronics and mobile phones are mini-
mised
An exterior aerial has the following advan-
tages:
R it
conducts the electromagnetic fields gen-
erated by a wireless device to the exterior.
R the field strength in the vehicle interior is
lower than in a vehicle that does not have
an exterior aerial.
Information on retrofitting two-way radios
and mobile phones (RF transmitters)
(Y page 336).
General notes There are various mobile phone brackets that
may be fitted in your vehicle; in some cases,
these are country-specific.
You can connect a Bluetooth
®
-capable
mobile phone with Audio 20 or COMAND
Online

via the Bluetooth ®
interface. This also
applies if your vehicle is equipped with con-
venience telephony.
More information on suitable mobile phones,
mobile phone brackets and on connecting
Bluetooth ®
-capable mobile phones with
Audio 20 or COMAND Online can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
i The functions and services available when
you use the phone depend on your mobile
phone model and service provider. Using a mobile phone If the mobile phone is inserted in the mobile
phone bracket, you can speak to the person
you are calling using the hands-free system.
X
Open the telephone compartment
(Y page 270).
X Place the mobile phone bracket into the
pre-installed fitting (see the separate
installation instructions for the mobile
phone fitting).
X Insert the mobile phone into the mobile
phone bracket (see the separate installa-
tion instructions for the mobile phone fit-
ting).
i On
some mobile phone brackets, first you
have to connect the phone to the mobile
phone bracket via Bluetooth ®
(see the sep-
arate operating instructions for the mobile
phone bracket).
If this is the case, the mobile phone does
not have to be inserted into the bracket for
you to be able to use the telephone func-
tions. However, the charging function and
aerial function are not available.
Operating the mobile phone You can operate the telephone using the
6 and ~ buttons on the multifunction
steering

wheel. You can operate other mobile
phone functions via the on-board computer
(Y page 215).
When you remove the key from the ignition
lock, the mobile phone stays switched on.
However, you can no longer use the hands-
free system.
If you have an active call and would like to
take the key out of the ignition lock, first
remove the mobile phone from the bracket.
i If you use a mobile phone bracket which
is connected to your mobile via Blue-
tooth ®
and you wish to continue a call on
your mobile phone:
You should switch the call to "Private
mode" before you remove the key from the 280
Features
Stowing and features

Displaying service messages
X
Switch the ignition on.
X Using = or ;, select the Service
menu.
X Press 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the multi-
function display.
Information about Service Resetting the ASSYST PLUS service inter-
val display
!
If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting

can be corrected at a qualified special-
ist workshop.
Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions
or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for exam-
ple, changed more frequently. The tyres must be checked more frequently if the vehicle is
operated under increased loads. Further
information can be obtained at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
Driving abroad
An

extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths
in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. 290
Care
Maintenance and care

pressure cleaner nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do
not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels !
Do
not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork. X
Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
The following cannot always be completely
repaired:
R scratches
R corrosive deposits
R areas affected by corrosion
R damage caused by inadequate care
In

such cases, visit a qualified specialist work-
shop.
Care and treatment of matt paintwork !
Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matt finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
! Do

not use wash programs with a hot wax
treatment under any circumstances. 292
Care
Maintenance and care

Observe these notes if your vehicle has a
clear matt finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light-alloy wheels
with a clear matt finish.
i
The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use
only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades,

you could become trapped. There is a
danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or
wiper blades.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away. This
can lead to corrosion damage and damage
to electronic components.
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz. Cleaning the wiper blades G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades,

you could become trapped. There is a
danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or
wiper blades.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Clean the wiper blades carefully using a
damp cloth.
X Fold the windscreen wipers back again
before switching on the ignition.
! Hold
the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths

could scratch or damage the plastic
lenses of the exterior lighting.
X Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths. Care
293
Maintenance and care Z

Cleaning the mirror turn signal
!
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths
could scratch or damage the plastic
lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals

in the exterior mirror housing using
a wet sponge and a mild cleaning agent,
e.g. Mercedes-Benz car shampoo or clean-
ing cloths.
Cleaning the sensors !
If
you clean the sensors with a high-pres-
sure cleaner, make sure that you keep a
distance of at least 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correct distance
is available from the equipment manufac-
turer. X
Clean sensors : of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the reversing camera !
Do
not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner. X
Use clear water and a soft cloth to clean
camera lens :.
Cleaning the exhaust tail pipes Impurities combined with the effects of road
grit

and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win-
ter and after washing.
! Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
! AMG vehicles with black exhaust pipes:
do not use chrome polish to polish black
chromed screens. They will otherwise lose
their

silky black shine. Rub the screen using
a lightly oiled cloth after every car wash.
Commercially available engine oils, WD 40
or Ballistol are suitable oils.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do

not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Observe the note on care provided by the
trailer manufacturer. 294
Care
Maintenance and care

X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at
a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available
household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth. Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents
can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents
containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather

care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do
not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface. Care
295
Maintenance and care Z

X
Remove first-aid kit =.
i Check the expiry date on first-aid kit =
at least once a year. Replace the contents
if necessary, and replace any missing
items. Fire extinguisher
The fire extinguisher is located underneath
the front of the driver's seat.
X
Pull tab : upwards.
X Remove the fire extinguisher.
i Have the fire extinguisher refilled after
each use and checked every one or two
years. It may otherwise fail in an emer-
gency.
Observe the legal requirements for each
individual country. Vehicle tool kit
General notes Vehicles with a TIREFIT kit: the TIREFIT kit is
located in the stowage well under the boot
floor.
Vehicles
with a tyre-change tool kit: the tyre-
change tool kit is in the stowage well under
the luggage compartment floor.
For vehicles with an emergency spare wheel,
see "Removing the emergency spare wheel"
(Y page 332). i
Apart from some country-specific var-
iants, vehicles are not equipped with tyre-
changing tools. Some tools for changing a
wheel

are specific to the vehicle. For more
information on which tools are required and
approved to perform a wheel change on
your vehicle, consult a qualified specialist
workshop.
Necessary tyre-changing tools can include,
for example:
R Jack
R Wheel chock
R Wheel wrench
Vehicles with a TIREFIT kit :
Tyre inflation compressor
; Towing eye
= Tyre sealant filler bottle
X Open the tailgate.
X Swing the luggage compartment floor
upwards

(Y page 274).
i Towing
eye ; is located under tyre infla-
tion compressor :.
Vehicles with a tyre-change tool kit X
Open the tailgate.
X Swing the luggage compartment floor
upwards

(Y page 274).
X Remove the tyre-change tool kit.
The tyre-change tool kit contains:
R Jack
R Wheel wrench Where will I find...?
299
Breakdown assistance

R
One pair of gloves
R Foldable wheel chock Flat tyre
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended
tyres (tyres with run-flat char-
acteristics) (Y page 300)
Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
R a TIREFIT kit (Y page 299)
R an emergency spare wheel (only for certain
countries)
Information on changing/fitting a wheel
(Y page 325).
X Stop the vehicle as far away as possible
from

traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 162).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Remove the key from the ignition lock.
X All occupants must get out of the vehicle.
Make

sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
X Place the warning triangle a suitable dis-
tance away

(Y page 298). Observe legal
requirements.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It

is therefore recommended that you addi- tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
characteristics,

e.g. winter tyres. A TIREFIT
kit can be obtained from a qualified spe-
cialist workshop. MOExtended tyres (tyres with run-flat
characteristics)
General notes With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres. The affected
tyre must not show any clearly visible dam-
age.
You can recognise MOExtended tyres by the
MOExtended marking which appears on the
tyre

wall. You will find this marking next to the
tyre size designation, the load-bearing capa-
city and the speed index.
MOExtended tyres may only be used in con-
junction with an active tyre pressure loss
warning system.
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages ( Y page 251).
R Check the tyre for damage.
R If driving on, observe the following notes.
The maximum driving distance is approx-
imately 80 km when the vehicle is partially
laden and approximately 30 km when the
vehicle is fully laden.
In addition to the vehicle load, the driving dis-
tance possible depends upon:
R speed
R road condition
R outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving condi-
tions/manoeuvres, or it can be increased
through a moderate style of driving. 300
Flat tyre
Breakdown assistance