oil MERCEDES-BENZ A CLASS 2012 User Guide

X
Pull support strut ? out of bracket A.
X Lift up support strut ? and insert it into
yellow retaining clip =.
Closing the bonnet X
Raise the bonnet slightly and, at the same
time, remove support strut ? from yellow
retaining clip =.
X Swing support strut ? down and press it
into bracket A until it engages.
X Lower the bonnet and let it fall from a
height of approximately
20 cm.
X Check that the bonnet has engaged prop-
erly.
If

the bonnet can be raised slightly, it is not
properly engaged. Do not press the bonnet
closed. Open the bonnet again and close it
with a little more force. Engine oil
General notes Depending on your driving style, the vehicle
consumes

up to 0.8 l of oil per 1,000 km. The
oil consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may
be installed at a different location. When checking the oil level:
R
park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about

30 minutes
before carrying out the measurement. 286
Engine compartment
Maintenance and care

Checking the oil level using the oil dip-
stick
Example: vehicles with a petrol engine
Vehicles with a diesel engine (apart from the A 180
CDI
BlueEFFICIENCY model with manual transmis-
sion) A 180 CDI BlueEFFICIENCY, manual transmission
X
All models apart from the A 180 CDI
BlueEFFICIENCY model with manual
transmission: pull out oil dipstick :.
X A 180 CDI BlueEFFICIENCY model with
manual transmission: undo the oil filler
cap

and pull it out together with integrated
oil dipstick :. X
Wipe off oil dipstick :.
X Slowly slide oil dipstick : into the guide
tube to the stop, and take it out again.
If the level is between MIN mark = and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
=

or below, top up with 1.0 litre of engine
oil.
Adding engine oil G
WARNING
If engine oil comes into contact with hot com-
ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service

system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage Engine compartment
287
Maintenance and care Z

to the engine or to the catalytic converter.
Have excess engine oil siphoned off.
Example: engine oil filler cap
X
Turn cap : anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark
on the oil dipstick, top up with 1.0 litre of
engine oil.
X Replace cap : on the filler neck and turn
clockwise.
Make
sure that the cap locks securely into
place.
X Check the oil level again with the oil dip-
stick ( Y page 287).
For further information on engine oil, see
(Y page 343). Checking and adding other service
products
Checking the coolant level G
WARNING
The engine cooling system is under pressure,
particularly if the engine is warm. You could
be scalded by hot coolant spraying out when
opening the cap. There is a danger of injury.
Allow the engine to cool before opening the
cap. Wear gloves and protective eyewear
when

opening. Slowly turn the cap half a turn
to allow pressure to escape.
! The coolant level must only be checked
and corrected when the engine has cooled
down (coolant temperature under 40 †). Checking the coolant level when the cool-
ant temperature is over 40 † can lead to
damage to the engine or engine cooling
system.
Example
X
Park the vehicle on a level surface.
Only check the coolant level if the vehicle
is on a level surface and the engine has
cooled down.
X Turn the key to position 2 in the ignition
lock (Y page 143).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
40 †.
X Turn the key to position 0 (Y page 143) in
the ignition lock.
X Slowly turn cap : half a turn anti-clock-
wise to allow excess pressure to escape.
X Turn cap : further anti-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
X If necessary, top up with coolant that has
been tested and approved by Mercedes-
Benz.
X Replace cap :
and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 344). 288
Engine compartment
Maintenance and care

Topping up the windscreen washer sys-
tem/headlamp cleaning system
G
WARNING
Windscreen washer concentrate is highly
flammable. If it comes into contact with hot
engine components or the exhaust system it
could ignite. There is a risk of fire and injury.
Make sure that no windscreen washer con-
centrate is spilled next to the filler neck. Example
X
To open: pull cap : upwards by the tab.
X Top up with the premixed washer fluid.
X To close: press cap : onto the filler neck
until it engages.
The washer fluid reservoir is used for both the
windscreen
washer system and the headlamp
cleaning system.
The recommended minimum amount when
topping up is 1 litre. If the water level drops
below this, a message appears in the multi-
function display prompting you to refill the
washer fluid ( Y page 256).
Further information on windscreen washer
fluid/antifreeze ( Y page 345).Service
ASSYST PLUS
Service messages The ASSYST PLUS service interval display
informs you of the next service due date. Information on the type of service and service
intervals (see separate Service Booklet).
You can obtain further information from any
Mercedes-Benz Service Centre.
i
The

ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level ( Y page 286).
The multifunction display shows a service
message for a few seconds, e.g.:
R Next service A in .. days
R Service A due
R Service A overdue by .. days
Depending on the operating conditions of the
vehicle, the remaining time or distance until
the next service due date is displayed.
The letter indicates which service is due. A
stands for a minor service and B for a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
If you notify a qualified specialist workshop of
this display, you will receive a statement on
the associated costs.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
X After reconnecting the battery, subtract
the

battery disconnection periods from the
service date shown on the display.
Hiding a service message X
Press % or a. Service
289
Maintenance and care Z

Displaying service messages
X
Switch the ignition on.
X Using = or ;, select the Service
menu.
X Press 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the multi-
function display.
Information about Service Resetting the ASSYST PLUS service inter-
val display
!
If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting

can be corrected at a qualified special-
ist workshop.
Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions
or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for exam-
ple, changed more frequently. The tyres must be checked more frequently if the vehicle is
operated under increased loads. Further
information can be obtained at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
Driving abroad
An

extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths
in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. 290
Care
Maintenance and care

pressure cleaner nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do
not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels !
Do
not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork. X
Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
The following cannot always be completely
repaired:
R scratches
R corrosive deposits
R areas affected by corrosion
R damage caused by inadequate care
In

such cases, visit a qualified specialist work-
shop.
Care and treatment of matt paintwork !
Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matt finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
! Do

not use wash programs with a hot wax
treatment under any circumstances. 292
Care
Maintenance and care

Cleaning the mirror turn signal
!
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths
could scratch or damage the plastic
lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals

in the exterior mirror housing using
a wet sponge and a mild cleaning agent,
e.g. Mercedes-Benz car shampoo or clean-
ing cloths.
Cleaning the sensors !
If
you clean the sensors with a high-pres-
sure cleaner, make sure that you keep a
distance of at least 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correct distance
is available from the equipment manufac-
turer. X
Clean sensors : of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the reversing camera !
Do
not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner. X
Use clear water and a soft cloth to clean
camera lens :.
Cleaning the exhaust tail pipes Impurities combined with the effects of road
grit

and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win-
ter and after washing.
! Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
! AMG vehicles with black exhaust pipes:
do not use chrome polish to polish black
chromed screens. They will otherwise lose
their

silky black shine. Rub the screen using
a lightly oiled cloth after every car wash.
Commercially available engine oils, WD 40
or Ballistol are suitable oils.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do

not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Observe the note on care provided by the
trailer manufacturer. 294
Care
Maintenance and care

X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at
a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available
household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth. Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents
can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents
containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather

care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do
not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface. Care
295
Maintenance and care Z

X
Wipe the wooden trim and trim elements
with a damp, lint-free cloth, e.g. a microfi-
bre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
!
Do
not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
i Note that regular care is essential to
make sure that the appearance and com-
fort of the covers are retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R Differences in the texture
R Signs of stretching and marking
R Slight nuances of colour
These are characteristics of leather and not
material defects.
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a quali-
fied specialist workshop. Seat covers of other materials
!
Observe the following when cleaning:
R Clean

artificial leather covers with a cloth
moistened with a solution containing
1% detergent (e.g. washing-up liquid).
R Clean cloth covers with a microfibre
cloth moistened with a solution contain-
ing 1% detergent (e.g. washing-up liquid).
Rub carefully, and always wipe entire
seat sections to avoid leaving visible
lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there.
R Clean Alcantara® covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
Cleaning the seat belts G
WARNING
Seat belts may be severely weakened if
bleached or coloured. This may lead to the
seat

belts, for example, tearing or failing in an
accident. There is an increased risk of injury,
possibly even fatal.
Never bleach or colour seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
at temperatures above 80 † or in direct
sunlight.
X Use clean, lukewarm water and soap solu-
tion.
Cleaning the roof lining and carpets X
Roof lining: if it is very dirty, use a soft
brush or a cleaning agent recommended
and approved by Mercedes-Benz.
X Carpets: use the carpet and textile clean-
ing
agents recommended and approved by
Mercedes-Benz. 296
Care
Maintenance and care

After a teach-in period, the tyre pressure
loss warning system will monitor the set
tyre pressures of all four tyres.
or
If you wish to cancel the restart:
X Press the % button.
or
X If the Tyre press. now OK? message
appears, use the 9 or : button to
select Cancel.
X Press the a button.
The tyre pressure values stored at the last
restart will continue to be monitored. Changing a wheel
Flat tyre
You can find information on what to do in the
event of flat tyre in the "Flat tyre" section
(Y page 300). You will also find information
on driving with MOExtended tyres in the event
of a flat tyre.
Vehicles with an emergency spare
wheel: in the event of a flat tyre, the emer-
gency spare wheel is fitted according to the
description under "Fitting a wheel"
(Y page 325). Interchanging the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the

wheels or tyres have different dimensions.
The wheel brakes or suspension components
may also be damaged. There is a risk of acci-
dent.
Interchange front and rear wheels only if the
wheels and tyres are of the same dimensions.
Interchanging the front and rear wheels of
differing dimensions can render the general
operating permit invalid. Always pay attention to the instructions and
safety notes when changing a wheel
(Y page 324).
The

wear patterns on the front and rear tyres
differ, depending on the operating conditions.
Interchange the wheels before a clear wear
pattern has formed on the tyres. Front tyres
typically wear more on the shoulders and the
rear tyres in the centre.
On vehicles that have the same size front and
rear wheels, you can interchange the wheels
every 5,000km to 10,000 km depending on
the degree of tyre wear. Maintain the direc-
tion of tyre rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is interchanged. Check the tyre pressure and,
if necessary, restart the tyre pressure loss
warning system. Direction of rotation
Tyres with a specified direction of rotation
have

additional benefits, e.g. if there is a risk
of aquaplaning. You will only gain these ben-
efits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tyre indicates
its correct direction of rotation. Storing wheels
Store
wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tyres against oil, grease, petrol and diesel. Cleaning the wheels
G
WARNING
The water jet of circular-jet nozzles (dirt grind-
ers) can cause damage not visible from the
outside

to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident. 324
Changing a wheel
Wheels and tyres