trailer MERCEDES-BENZ A CLASS 2012 Service Manual

Display messages Possible causes/consequences and
M Solutionsb
Trailer left indi‐
cator or Trailer
right indicator The left or right-hand trailer turn signal lamp is faulty.
X
Check whether you are permitted to replace the bulb yourself.
or
X Visit a qualified specialist workshop. b
Trailer brake lamp The trailer brake lamp is faulty.
X
Check whether you are permitted to replace the bulb yourself.
or
X Visit a qualified specialist workshop. b
Rear left indica‐
tor or Rear right
indicator The rear left-hand or rear right-hand turn signal is faulty.
X
Check whether you are permitted to replace the bulb yourself
(Y page 112).
or
X Visit a qualified specialist workshop. b
Front left indica‐
tor or Front right
indicator The front left-hand or front right-hand turn signal is faulty.
X
Check whether you are permitted to replace the bulb yourself
(Y page 112).
or
X Visit a qualified specialist workshop. b
Left
mirror indica‐
tor or Right mir‐
ror indicator The turn signal in the left-hand or right-hand exterior mirror is
faulty.
X
Check whether you are permitted to replace the bulb yourself
(Y page 112).
or
X Visit a qualified specialist workshop. b
Third brake lamp The third brake lamp is faulty.
X
Check whether you are permitted to replace the bulb yourself
(Y page 112).
or
X Visit a qualified specialist workshop. b
Left brake lamp
 or 
Right brake lamp The left or right-hand brake lamp is faulty.
X
Check whether you are permitted to replace the bulb yourself
(Y page 112).
or
X Visit a qualified specialist workshop.240
Display messages
On-board computer and displays

Display messages Possible causes/consequences and
M Solutionsb
Left tail lamp or 
Right tail lamp The left or right-hand tail lamp is faulty.
X
Check whether you are permitted to replace the bulb yourself
(Y page 112).
or
X Visit a qualified specialist workshop. b
Left daytime driv‐
ing lamp or Right
daytime driving
lamp The left-hand or right-hand daytime driving lamp is faulty.
X
Check whether you are permitted to replace the bulb yourself
(Y page 112).
or
X Visit a qualified specialist workshop. b
Intell. Light Sys‐
tem inoperative The Intelligent Light System is faulty. The lights remain available
without the Intelligent Light System.
X
Visit a qualified specialist workshop. b
Malfunction See
Owner's Manual The exterior lighting is faulty.
X
Visit a qualified specialist workshop. Vehicles with trailer tow hitch: a fuse may have blown.
X
Check the fuses (Y page 314).
X If necessary, replace the blown fuse. Observe the warning notes
as you do so.
If the display message continues to be displayed:
X Visit a qualified specialist workshop. b
AUTO
lights inoper‐
ative The light sensor is faulty.
X
Visit a qualified specialist workshop. b
Switch off lights The lights are still switched on when you leave the vehicle. A
warning tone also sounds.
X
Turn the light switch to Ã.242
Display messages
On-board computer and displays

Display messages Possible causes/consequences and
M SolutionsVehicles with Becker
®
MAP PILOT: if the Becker ®
MAP PILOT is
not connected, the radar sensor system is deactivated automati-
cally.
Blind Spot Assist is not available.
X Connect the Becker ®
MAP PILOT; see the separate operating
instructions. Lane Keeping
Assist currently
unavailable See
Owner's Manual Lane Keeping Assist is deactivated and temporarily inoperative.
Possible causes:
R
the windscreen is dirty in the camera's field of vision.
R visibility is impaired due to heavy rain, snow or fog.
R there are no lane markings for a longer period.
R the
lane markings are worn, dark or covered, e.g. by dirt or snow.
Once the causes listed above no longer apply, the display message
goes out.
Lane Keeping Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 162).
X Clean the windscreen. Lane Keeping
Assist inoperative Lane Keeping Assist is faulty.
X
Visit a qualified specialist workshop. Blind Spot Assist
currently unavail‐
able See Owner's
Manual Blind Spot Assist is temporarily inoperative.
You

have established the electrical connection between the trailer
and your vehicle.
X Press a on the steering wheel to confirm the display mes-
sage.
Blind Spot Assist is deactivated while towing a trailer. Display messages
247
On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutionsj
Check trailer
hitch lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
X
Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Apply the electric parking brake.
X Engage the trailer coupling's ball coupling in the end position
(Y page 203).
Otherwise, the trailer may detach itself. Ð
Power
steering mal‐
function See Own‐
er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If you are able to steer safely:
carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely:
do not drive on. Contact the
nearest qualified specialist workshop. &
inoperative Bat‐
tery low You have attempted to switch on the auxiliary heating or to acti-
vate

a departure time using the on-board computer after operating
the auxiliary heating twice.
X Let the engine run for 10 seconds.
The auxiliary heating is operational again. The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on

(Y page 134).
X Drive for a longer distance.
The

battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative

Refuel
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (
Y page 134).
X Refuel at the nearest filling station. Display messages
255
On-board computer and displays Z

Safety systems
Problem Possible causes/consequences and
M SolutionsJ
The red brake system
warning
lamp is lit while
the engine is running. A
warning tone also
sounds. There is insufficient brake fluid in the brake fluid reservoir.
G WARNING
The braking efficiency may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention

to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away ( Y page 162).
X Do not top up the brake fluid. Topping up will not rectify the
fault.
X Consult a qualified specialist workshop.
X Observe the additional display messages in the multifunction
display. !
The

yellow ABS warning
lamp is lit while the
engine is running. ABS (Anti-lock Brake System) has been deactivated due to a fault.
BAS
(Brake Assist), COLLISION PREVENTION ASSIST, ESP ®
(Elec-
tronic Stability Program), PRE-SAFE ®
, the HOLD function, hill start
assist, the adaptive brake lights and ESP ®
trailer stabilisation are
also therefore deactivated, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The

steerability and braking characteristics may be severely affec-
ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic trans-
mission, will be unavailable. 258
Warning and indicator lamps in the instrument cluster
On-board computer and displays

Problem Possible causes/consequences and
M Solutions!
The
yellow ABS warning
lamp is lit while the
engine is running. ABS is temporarily unavailable. Therefore, BAS, COLLISION PRE-
VENTION
ASSIST, ESP ®
, EBD (electronic brake force distribution),
PRE-SAFE ®
, the HOLD function, hill start assist, the adaptive brake
lights and ESP ®
trailer stabilisation, for example, are also deacti-
vated.
Possible causes:
R Self-diagnosis is not yet complete.
R the on-board voltage may be insufficient
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The

steerability and braking characteristics may be severely affec-
ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is a risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steer-
ing movements at a speed above 20 km/h.
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
259
On-board computer and displays Z

Problem Possible causes/consequences and
M Solutions!
The
yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds. EBD is faulty. Therefore, ABS, BAS, COLLISION PREVENTION
ASSIST,
ESP®
, PRE-SAFE ®
, the HOLD function, hill start assist, the
adaptive brake lights and ESP ®
trailer stabilisation, for example,
are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The

steerability and braking characteristics may be severely affec-
ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. J֌!
The red brake warning
lamp, the yellow ESP
®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are malfunctioning. Therefore, BAS, COLLISION
PREVENTION ASSIST, EBD, PRE-SAFE ®
, the HOLD function, hill
start assist, the adaptive brake lights and ESP ®
trailer stabilisa-
tion, for example, are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The

steerability and braking characteristics may be severely affec-
ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.260
Warning and indicator lamps in the instrument cluster
On-board computer and displays

Problem Possible causes/consequences and
M Solutions÷
The yellow ESP
®
warn-
ing lamp flashes while
the
vehicle is in motion. ESP
®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X Only depress the accelerator pedal as far as necessary when
pulling away.
X Accelerate more gently while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
For exceptions, see: ( Y page 65).å
The yellow ESP
®
OFF
warning

lamp is lit while
the engine is running. ESP
®
and ESP ®
trailer stabilisation are deactivated. ESP ®
will not
stabilise the vehicle if it starts to skid or if a wheel starts to spin.
G WARNING
If ESP ®
is deactivated, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Reactivate ESP ®
.
For exceptions, see: ( Y page 65).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Have ESP ®
checked at a qualified specialist workshop. M
AMG vehicles only:
The yellow SPORT han-
dling mode warning
lamp is lit while the
engine is running.
SPORT handling mode is activated.
G WARNING
When SPORT handling mode is switched on, ESP ®
is unable to
stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Only switch on SPORT handling mode in certain situations
(Y page 66). Warning and indicator lamps in the instrument cluster
261
On-board computer and displays Z

Problem Possible causes/consequences and
M Solutions֌
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, COLLISION PREVENTION ASSIST, PRE-SAFE ®
, the
HOLD function, hill start assist, the adaptive brake lights and
ESP ®
trailer stabilisation are not available due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The
braking distance may thus increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. ֌
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, PRE-SAFE ®
, the HOLD function, hill start assist and
ESP ®
trailer stabilisation are temporarily unavailable.
The adaptive brake lights and COLLISION PREVENTION ASSIST
may also have failed.
ATTENTION ASSIST is deactivated.
Self-diagnosis is not yet complete.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The

braking distance may thus increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steer-
ing movements at a speed above 20 km/h.
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.262
Warning and indicator lamps in the instrument cluster
On-board computer and displays

Cleaning the mirror turn signal
!
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths
could scratch or damage the plastic
lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals

in the exterior mirror housing using
a wet sponge and a mild cleaning agent,
e.g. Mercedes-Benz car shampoo or clean-
ing cloths.
Cleaning the sensors !
If
you clean the sensors with a high-pres-
sure cleaner, make sure that you keep a
distance of at least 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correct distance
is available from the equipment manufac-
turer. X
Clean sensors : of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the reversing camera !
Do
not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner. X
Use clear water and a soft cloth to clean
camera lens :.
Cleaning the exhaust tail pipes Impurities combined with the effects of road
grit

and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win-
ter and after washing.
! Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
! AMG vehicles with black exhaust pipes:
do not use chrome polish to polish black
chromed screens. They will otherwise lose
their

silky black shine. Rub the screen using
a lightly oiled cloth after every car wash.
Commercially available engine oils, WD 40
or Ballistol are suitable oils.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do

not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Observe the note on care provided by the
trailer manufacturer. 294
Care
Maintenance and care