warning MERCEDES-BENZ A CLASS 2012 Manual Online

Problems with the engine
Problem Possible causes/consequences and
M SolutionsThe engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivate the HOLD function (Y page 179) or DISTRONIC
PLUS (Y page 173).
X Try to start the engine again. The engine does not
start.
The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the key back to position 0 in the ignition lock before
attempting to start the engine again.
X Try to start the engine again (Y page 143). Avoid excessively
long

and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.

The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 308).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving
149
Driving and parking Z

Problem Possible causes/consequences and
M SolutionsVehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120
†. The
coolant warning lamp
may also be on and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 288). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Manual transmission
Gear lever
! Only engage gear when the clutch pedal
is depressed.
! When shifting to 5th and 6th gear, you
must

press the shift lever to the right. Oth-
erwise, you could shift unintentionally into
3rd or 4th gear and damage the engine or
transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing a trailer, you must shift into gear
1, 2 or 3
in
good time. This uses the engine's braking
effect. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. Gear lever
k
Reverse gear
1 to 6 Forward gears150
Manual transmission
Driving and parking

Shifting to neutral (N)
X
Depress the clutch pedal fully.
X Move the gear lever to position N:. Engaging reverse gear
! Only shift into reverse gear R when the
vehicle is stationary. Otherwise, you could
damage the transmission.
X Pull the gear lever up, push it to the left and
then pull it back.
i The ECO start/stop function is not avail-
able when reverse gear is engaged.
For further information on the ECO start/
stop function, see ( Y page 146).Gearshift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display. X
Shift gear according to gearshift recom-
mendation : when shown in the multi-
function display of the instrument cluster. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position D or
R,

the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position D or R,
always firmly depress the brake pedal and do
not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral
position N when you switch off the engine.
The vehicle may roll away. There is a risk of
an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
i Bear in mind that the power transmission
between the engine and the transmission
is interrupted when the engine is switched
off.
To prevent the vehicle from rolling away:
R when the engine is switched off and the
vehicle is stationary, shift the automatic
transmission to park position P and
R apply the electric parking brake DIRECT SELECT lever
Overview of transmission positions All vehicles (except AMG vehicles):
the
DIRECT SELECT lever is on the right of the
steering column.
Information about the selector lever on AMG
vehicles ( Y page 153). Automatic transmission
151Driving and parking Z

j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
i The DIRECT SELECT lever always returns
to its original position. The current trans-
mission
position P, R, N or D appears in the
transmission position display
(Y page 152) in the multifunction display.
Transmission position and drive pro-
gram display The current transmission position and drive
program appear in the multifunction display.
:
Transmission position display
; Drive program display
i The arrows in the transmission position
display

show how and into which transmis-
sion positions you can change using the
DIRECT SELECT lever.
! If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. Ideally, you should select trans-
mission position D and drive program E or
S. Engaging park position P X
Push the DIRECT SELECT lever in the direc-
tion of arrow P.
Transmission

position display P is shown in
the multifunction display.
i When you engage park position P, make
sure

that the transmission position display
shows P in the multifunction display.
i You can only engage park position P when
the vehicle is stationary.
i The automatic transmission shifts into
park position P automatically:
R if you open the driver's door while the
vehicle is stationary in transmission posi-
tion D or R
R if you open the door while travelling at
very low speeds in transmission position
D or R
In addition, a warning tone sounds and a
display message is shown.
i Depressing the brake and pushing the
DIRECT SELECT lever up or down disen-
gages the parking lock. The transmission is
in N neutral.
At transmission fluid temperatures below
Ò20 †, you can only shift out of park posi-
tion P into another transmission position
when the engine is running.
In order to shift from park position P
directly into R or D:
R depress the brake pedal and
R push the DIRECT SELECT lever up or
down past the first point of resistance
! If the engine speed is too high, do not shift
the automatic transmission directly from
D to R, from R to D or directly to P. Other-
wise, the automatic transmission could be
damaged. 152
Automatic transmission
Driving and parking

A
Neutral
No power is transmitted from the
engine to the drive wheels.
Releasing
the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to posi-
tion N if the vehicle is in danger of
skidding, e.g. on icy roads.
When you switch off the engine, the
automatic transmission automati-
cally shifts into neutral N.7
Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The
automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. Gearshifting is deter-
mined by:
R the selected drive program ( Y page 155)
R the position of the accelerator pedal
R the road speed Driving tips
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R
little throttle: early upshifts
R more throttle: late upshifts
Holding

the vehicle stationary on uphill
gradients G
WARNING
If the clutch overheats, the electronic man-
agement
system is automatically deactivated. This interrupts the power transmission. The
vehicle may, for example, roll backwards on
gradients. There is a risk of an accident.
Never hold the vehicle stationary on uphill
gradients by depressing the accelerator.
The

clutch may overheat if you hold the vehi-
cle stationary on uphill gradients by depress-
ing the accelerator pedal. If the clutch over-
heats, a warning tone sounds.
All vehicles (except AMG vehicles): the
Stop vehicle Shift to P Leave engine
running display message appears in the mul-
tifunction display. You will only be able to
continue your journey once the clutch has
cooled down and the display message in the
multifunction display has disappeared.
AMG vehicles: the Trans. oil overhea‐
ted Drive on with care display message
appears in the multifunction display.
Do not hold the vehicle stationary on uphill
gradients by depressing the accelerator
pedal. Instead, only ever hold the vehicle sta-
tionary on uphill gradients by:
R depressing the brake pedal
R activating the HOLD function
R engaging the electric parking brake
Kickdown AMG vehicles:
it
is only possible to use kick-
down in temporary manual drive program M.
For further information on the manual drive
program M, see ( Y page 156).
Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The

automatic transmission shifts back up.154
Automatic transmission
Driving and parking

Problems with the transmission
Problem Possible causes/consequences and
M SolutionsThe transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X
Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and,
if applicable, the auxiliary heating before
refuelling. G
WARNING
Fuels are poisonous and hazardous to health.
There is a danger of injury.
Do

not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always

touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point

of this fuel mixture is lower than that of
pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel
vehicles with a petrol engine. Do not switch Refuelling
159
Driving and parking Z

Problems with the fuel and fuel tank
Problem Possible causes/consequences and
M SolutionsFuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire.
X Turn the key to position 0 in the ignition lock and remove it
immediately
(Y page 143).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X
Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 143).
X Start the engine continuously for a maximum of ten seconds
until it runs smoothly.
or
X Start the engine using the touch-start function. To do this, turn
the key to position 3 in the ignition lock and then release it
immediately

(Y page 143).
If the engine does not start:
X Turn the ignition on again a maximum of ten seconds
(Y page 143).
X Start the engine again continuously for a maximum of ten sec-
onds until it runs smoothly.
or
X Start the engine again via the touch-start function.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. Refuelling
161
Driving and parking Z

Problem Possible causes/consequences and
M SolutionsThe fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle (Y page 75).
or
X Unlock the vehicle using the emergency key element
(Y page 75). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry
grassland or harvested grain fields. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift

the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. !
Always secure the vehicle correctly
against

rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position P and
the transmission position display must
show P in the multifunction display.
R the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral
position N when you switch off the engine.
The vehicle may roll away. There is a risk of
an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-162
Parking
Driving and parking

cle from rolling away by applying the parking
brake.
Vehicles with manual transmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0 in the ignition
lock and remove it.
The immobiliser is activated.
X Apply the electric parking brake.
Vehicles with automatic transmission All vehicles (except AMG vehicles)
X
Apply the electric parking brake.
X Shift the transmission to position P.Selector lever in AMG vehicles
AMG vehicles:
X
Apply the electric parking brake.
X Press P button :.
X Turn the key to position 0 in the ignition
lock and remove it.
The immobiliser is activated.
i If you switch the engine off with the trans-
mission in position R or D, the automatic
transmission shifts to N automatically.
If you then open one of the front doors or
remove the key from the ignition, the auto-
matic transmission shifts to P.
If you shift the automatic transmission to
N before switching off the engine, the auto-
matic transmission remains in N even if a
door is opened. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they could set the vehicle in motion by,
for example:
R releasing the parking brake
R shifting an automatic transmission out of
parking position P
R shifting

a manual transmission into neutral
R starting the engine
They could also operate vehicle equipment.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. i
The electric parking brake carries out a
function check at regular intervals when
the engine is switched off. Noises that
occur are normal.
Engaging/releasing manually Engaging
X
Push handle :.
When
the electric parking brake is applied,
the ! red indicator lamp lights up in the
instrument cluster.
i The electric parking brake can also be
applied when the key is removed. Parking
163
Driving and parking Z

Releasing
X
Pull handle :.
The red ! indicator lamp in the instru-
ment cluster goes out.
i You can only release the electric parking
brake when the key is in position 1 or 2 in
the ignition lock.
Applying automatically The electric parking brake is applied auto-
matically:
R
if DISTRONIC PLUS brings the vehicle to a
standstill (vehicles with automatic trans-
mission) or
R if
the HOLD function is keeping the vehicle
stationary.
In addition, at least one of the following con-
ditions must be fulfilled:
R the engine is switched off
R the driver's door is open and the seat belt
is not fastened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy
period.
The red ! indicator lamp in the instrument
cluster lights up.
i The electric parking brake is not automat-
ically applied if the engine is switched off
by the ECO start/stop function.
Releasing automatically i
The electric parking brake can only be
released automatically in vehicles with
automatic transmission.
The electric parking brake of your vehicle is
released

automatically when all of the follow-
ing conditions are fulfilled:
R the engine is running.
R the transmission is in position D or R.
R the seat belt is fastened.
R you depress the accelerator pedal. If the transmission is in position
R,
the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion P or you have previously driven faster
than 3 km/h.
Emergency braking The vehicle can also be braked during an
emergency using the electric parking brake.
X
While driving, push handle :
of the electric
parking brake ( Y page 163).
i The vehicle is braked for as long as han-
dle : of the electric parking brake
pressed. The longer the electric parking
brake handle : is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release parking brake message
appears
R the red ! indicator lamp in the instru-
ment cluster flashes
When

the vehicle has been braked to a stand-
still, the electric parking brake is engaged. Parking up the vehicle
If you leave the vehicle parked up for longer
than

four weeks, the battery may be damaged
by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. 164
Parking
Driving and parking