battery MERCEDES-BENZ A-CLASS HATCHBACK 2012 Owner's Manual

Problems with the auxiliary heating/ventilation
Display messages
Possible causes/consequences and
M
MSolutions $
FAIL The signal transmission between the transmitter and the vehicle is
faulty.
X Change your position in relation to the vehicle, moving closer if
necessary.
X Make another attempt to switch the auxiliary heating on or off
using the remote control. ©
FAIL There is too little fuel in the fuel tank.
X Refuel at the nearest filling station.
X Make another attempt to switch on the auxiliary heating using
the remote control. The auxiliary heating is faulty.
X Have the auxiliary heating checked at a qualified specialist
workshop. FAIL The auxiliary heating cannot be switched on or has switched itself
off.
The auxiliary heating was started more than twice when the engine
was switched off.
X Switch on the engine and let it run for more than ten seconds.
X Make another attempt to switch on the auxiliary heating using
the remote control. The auxiliary heating cannot be switched on or has switched itself
off.
The starter battery is not sufficiently charged.
X Charge the starter battery.
X Make another attempt to switch on the auxiliary heating using
the remote control. 138
Operating the climate control systemClimate control

Important safety notes
G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes :
ECO start/stop display
If the ¤ symbol is shown in green in the
multifunction display, the ECO start/stop
function switches the engine off automati-
cally if the vehicle stops moving.
The stop/start function is automatically acti-
vated each time you start the engine with the ignition key.
If the ECO start/stop function has been man- ually deactivated (Y page 147) or a malfunc-
tion has caused the system to be deactivated, the ¤ symbol is not displayed.
AMG vehicles: the ECO start/stop function
is only available in drive program C.
Automatic engine switch-off General notes
The ECO start/stop function is operational
and the
¤symbol is displayed in green in
the multifunction display, if:
R the indicator lamp in the ECO button is lit
green
R the outside temperature is within the range
that is suitable for the system R
the engine is at normal operating temper-
ature
R the set temperature for the vehicle interior
has been reached
R the battery is sufficiently charged
R the system detects that the windscreen is
not misted up when the air-conditioning
system is switched on
R the bonnet is closed
R the driver's door is closed and the driver's
seat belt is fastened
If not all conditions for automatic engine
switch-off are fulfilled, the ¤symbol is
shown in yellow.
i All of the vehicle's systems remain active
when the engine is switched off automati-
cally.
i The engine can be switched off automat-
ically a maximum of four times (initial stop,
then three subsequent stops) in succes-
sion. The ¤symbol is shown in yellow in
the multifunction display after the engine
has been started automatically for the
fourth time. When the ¤symbol is
shown in green in the multifunction display,
automatic engine switch-off is again possi-
ble.
Vehicles with manual transmission
The ECO start/stop function switches off the engine automatically at low speeds. X
Brake the vehicle.
X Engage neutral N(Ypage 151) (follow
gearshift instruction :to engage neutral
N, if necessary).
X Release the clutch pedal.
The engine is switched off automatically. 146
DrivingDriving and pa
rking

Vehicles with automatic transmission
If the vehicle is braked to a standstill in Dor N,
the ECO start/stop function switches off the engine automatically.
i The HOLD function can be activated if the
engine has been switched off automati-
cally. It is then not necessary to continue
applying the brakes during the automatic
stop phase. When you depress the accel-
erator pedal, the engine starts automati-
cally and the braking effect of the HOLD
function is deactivated.
Automatic engine start General notes
The engine is started automatically if:
R
you switch off the ECO start/stop function
by pressing the ECO button
R you engage reverse gear R
R the vehicle starts to roll
R the brake system requires this
R the temperature in the vehicle interior devi-
ates from the set range
R the system detects moisture on the wind-
screen when the air-conditioning system is
switched on
R the battery's charge status is too low
R the driver's seat belt is released or the driv-
er's door is opened
Vehicles with manual transmission
! Only engage gear when the clutch pedal is
depressed.
The engine is started automatically if you:
R depress the clutch pedal fully
R depress the accelerator pedal Vehicles with automatic transmission
The engine is started automatically if you:
R release the brake pedal when HOLD is not
activated and the transmission is in posi-
tion Dor N
R depress the accelerator pedal
R move the transmission out of position P
i Shifting the transmission to position
P
does not start the engine.
i If you shift the transmission from
Rto D,
the ECO start/stop function is available
again once the ¤symbol reappears in
green in the multifunction display.
Deactivating/activating the ECO start/
stop function ECO button
X To switch off: press button:.
Indicator lamp ;and the ¤symbol in
the multifunction display go out.
X To switch on: press button:.
Indicator lamp ;lights up.
If all conditions for automatic engine
switch-off (Y page 146) are met, the ¤
symbol is shown in green in the multifunc-
tion display.
If not all conditions for automatic engine
switch-off (Y page 146) are met, the ¤
symbol is shown in yellow in the multifunc-
tion display. If this is the case, the ECO
start/stop function is not available. Driving
147Driving and parking Z

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 179) or DISTRONIC
PLUS (Y page 173).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Try to start the engine again (Y page 143). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 308).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving
149Driving and parking Z

Problem
Possible causes/consequences and
M
MSolutions The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X Unlock the vehicle (Y page 75).
or
X Unlock the vehicle using the emergency key element
(Y page 75). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry grassland or harvested grain fields. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. !
Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand
the transmission position display must
show Pin the multifunction display.
R the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-162
ParkingDriving and parking

Releasing
X Pull handle :.
The red !indicator lamp in the instru-
ment cluster goes out.
i You can only release the electric parking
brake when the key is in position 1or 2in
the ignition lock.
Applying automatically The electric parking brake is applied auto-
matically:
R if DISTRONIC PLUS brings the vehicle to a
standstill (vehicles with automatic trans-
mission) or
R if the HOLD function is keeping the vehicle
stationary.
In addition, at least one of the following con-
ditions must be fulfilled:
R the engine is switched off
R the driver's door is open and the seat belt is
not fastened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy
period.
The red !indicator lamp in the instrument
cluster lights up.
i The electric parking brake is not automat-
ically applied if the engine is switched off by
the ECO start/stop function.
Releasing automatically i
The electric parking brake can only be
released automatically in vehicles with
automatic transmission.
The electric parking brake of your vehicle is
released automatically when all of the follow- ing conditions are fulfilled:
R the engine is running.
R the transmission is in position Dor R.
R the seat belt is fastened.
R you depress the accelerator pedal. If the transmission is in position
R, the tailgate
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 3km/h.
Emergency braking The vehicle can also be braked during an
emergency using the electric parking brake.
X While driving, push handle :of the electric
parking brake (Y page 163).
i The vehicle is braked for as long as han-
dle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release parking brake Release parking brake message
appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand- still, the electric parking brake is engaged. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. 164
ParkingDriving an
d parking

Other vehicles changing lane
DISTRONIC PLUS has not detected the vehi-
cle cutting in yet. The distance to this vehicle will be too short.
Narrow vehicles DISTRONIC PLUS has not yet detected the
vehicle in front on the edge of the carriage-
way, because of its narrow width. The dis-
tance to the vehicle in front will be too short.
Obstructions and stationary vehicles DISTRONIC PLUS does not brake for obsta-
cles or stationary vehicles. If, for example, the detected vehicle turns a corner and reveals
an obstacle or stationary vehicle, DISTRONIC
PLUS will not brake for these.
Crossing vehicles DISTRONIC PLUS may detect vehicles that
are crossing your lane by mistake. Activating
DISTRONIC PLUS at traffic lights with cross-
ing traffic, for example, could cause your vehi-
cle to pull away unintentionally. HOLD function
Important safety notes G
WARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply
R the HOLD function is deactivated by the
accelerator pedal being depressed, e.g. by
a vehicle occupant
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with
R the battery is disconnected
There is a risk of an accident.
Before leaving the vehicle, always deactivate
the HOLD function and secure the vehicle
from rolling away. Driving systems
179Driving and parking Z

The trailer battery may not be charged from
the power supply.
X To switch the connected power supply
on or off: turn the key in the ignition lock to
position 2or 0respectively.
When it leaves the factory, your vehicle's
trailer socket is equipped with a permanent
power supply and a power supply that is
switched on via the ignition lock.
The permanent power supply is supplied via
trailer socket pin 9.
The power supply that is switched on via the
ignition lock is supplied via trailer socket pin
10.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
You can find more information about instal-
ling the trailer electrics at a qualified special- ist workshop. Bulb failure indicator for LED lamps
i If LED lamps are fitted in the trailer, an
error message may appear in the multi-
function display even if there is no fault. The
reason for the error message could be that the current has fallen below the minimum
of 50 mA.
To ensure reliable operation of the bulb failure
indicator, each LED chain in the trailer lighting must be guaranteed a minimum current of
50 mA. Trailer with 7-pin connector
General notes Trailer with 7-pin connector:
you can con-
nect to the 13-pin socket on the ball coupling
using an adapter or, if necessary, an adapter
cable. Both can be obtained at a qualified
specialist workshop. Fitting the adapter !
Make sure that there is sufficient cable
play so that the cable cannot become
detached when cornering.
! Remove the installed adapter cable
before folding in the ball coupling. Other-
wise, damage may occur to the rear
bumper and the adapter cable. X
Open the socket cover.
X Insert the plug connector with lug :into
groove =on the socket. Turn bayonet con-
nection ;clockwise to the stop.
X Let the cover engage.
X If you are using an adapter cable, secure
the cable to the trailer with cable ties. 206
Towing a trailerDriving and parking

Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system for extended periods. There is a risk of fire.
When the auxiliary heating is switched on,
make sure that no flammable material can
come into contact with hot vehicle compo-
nents.
! Operating the auxiliary heating/ventila-
tion draws on the vehicle battery. After you
have heated or ventilated the vehicle a
maximum of two times, drive for a longer
distance.
i Switch the auxiliary heating on regularly
once a month for about ten minutes.
Comfort Switching belt adjustment on/off
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Convenience
Convenience submenu.
X Press ato confirm.
X Press the :or9 button to select the
Belt adjustment
Belt adjustment function.
If the Belt adjustment
Belt adjustment function is activa-
ted, the vehicle seat belt is shown in orange
in the multifunction display.
X Press the abutton to save the setting.
For further information on belt adjustment,
see (Y page 47).
Switching the fold in mirrors when lock-
ing function on/off
This function is only available on vehicles with
a memory function (Y page 101).
When you activate the Auto.
Auto. fold-in fold-in mir‐
mir‐
rors
rors function, the exterior mirrors are folded
in when the vehicle is locked.
When you unlock the vehicle and then open a door, the exterior mirrors fold out again.
If you have switched on the Auto. Auto.fold-in
fold-in
mirrors
mirrors function and you fold in the exterior mirrors using the button on the door
(Y
page 99), they will not fold out automati-
cally. The exterior mirrors can then only be
folded out using the button on the door.
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Convenience
Convenience submenu.
X Press ato confirm.
X Press the :or9 button to select the
Auto. fold-in mirrors
Auto. fold-in mirrors function.
If the Auto.
Auto. fold-in
fold-in mirrors
mirrorsfunction is
activated, the vehicle's exterior mirror is
displayed in orange in the multifunction
display.
X Press the abutton to save the setting.
Resetting to factory settings X
Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Factory setting
Factory setting submenu.
X Press ato confirm.
The Reset all settings?
Reset all settings? message
appears.
X Press the :or9 button to select No
No
or Yes
Yes.
X Press the abutton to confirm the selec-
tion.
If you have selected Yes Yes, the multifunction
display shows a confirmation message.
For safety reasons, not all functions are reset: the Limit speed (winter tyres):
Limit speed (winter tyres): func-
tion in permanent SPEEDTRONIC can only be
set in the VEHICLE VEHICLEsubmenu. If you want to
reset the Daytime driving lights: Daytime driving lights: in the
Light
Light submenu, you must turn the key in the
ignition lock to position 1. Menus and submenus
225On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions The yellow
!warning lamp lights up. If you manually apply or
release the electric parking brake, the red !indicator lamp
flashes.
The electric parking brake is malfunctioning. It is not possible to
apply the electric parking brake manually.
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to P.
X Visit a qualified specialist workshop. !
Parking Parking
brake
brakeinop‐
inop‐
erative
erative The yellow
!warning lamp lights up. The red !indicator
lamp flashes for about ten seconds after the electric parking brake
has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning, e.g. because of over- voltage or undervoltage.
X Rectify the cause of the overvoltage or undervoltage, e.g. by
charging the battery or restarting the engine.
X Apply or release the electric parking brake.
If it remains impossible to apply or release the electric parking
brake: X Switch off the ignition and turn it back on.
X Apply or release the electric parking brake.
If the electric parking brake still cannot be released: X Consult a qualified specialist workshop. The display message is only shown while the vehicle is in motion.
The red !indicator lamp flashes and the yellow !warning
lamp is lit.
It is not possible to apply the electric parking brake manually.
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to P.
X Visit a qualified specialist workshop. !
Turn on the igni‐ Turn on the igni‐
tion to release tion to release
the parking brake the parking brake The red
!indicator lamp lights up.
You attempted to release the electric parking brake while the igni-
tion was switched off.
X Turn the key to position 1in the ignition lock. Display
messages
235On-board computer and displays Z