steering MERCEDES-BENZ A-CLASS HATCHBACK 2012 Workshop Manual

while driving will distract you from traffic con-
ditions. You could then lose control of the
vehicle. There is a risk of an accident.
Only operate these devices if road traffic con-
ditions permit. If you are unsure about the
surrounding conditions, pull over to a safe
location and make entries only while the vehi-
cle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving.
X Switch on your mobile phone and audio
system or COMAND Online, see the sepa-
rate operating instructions.
X Place a mobile phone in the mobile phone
bracket (Y page 279), or establish a Blue-
tooth ®
connection with the audio system or
COMAND Online (see the separate operat- ing instructions).
X Press the =or; button on the steer-
ing wheel to select the Tel
Tel menu.
You will see one of the following display mes- sages in the multifunction display:
R Please Please enter
enterPIN:
PIN:the mobile phone has
been placed in the mobile phone bracket
and the PIN has not been entered.
When you enter your PIN via the mobile
phone, LINGUATRONIC, the audio system
or COMAND Online, the mobile phone
searches for a network.
R Telephone ready
Telephone ready or the name of the net-
work provider: the mobile phone has found a network and is ready to receive.
R Telephone No service
Telephone No service: there is no net-
work available or the mobile phone is
searching for a network.
i You can obtain further information about
suitable mobile phones and connecting
mobile phones via Bluetooth ®
:
R from any Mercedes Benz Service Centre
R on the Internet at: http://
www.mercedes-benz.com/connect Accepting a call
Example: incoming call
X Press the 6button on the steering
wheel to accept an incoming call.
If someone calls you when you are in the Tel Tel
menu, a display message appears in the mul- tifunction display.
If you are not in the Tel Telmenu, you can still
accept a call.
Rejecting or ending a call X
Press the ~button on the steering
wheel.
If you are not in the Tel
Telmenu, you can still
reject or end a call.
Dialling a number from the phone book X
Press the =or; button on the steer-
ing wheel to select the Tel
Telmenu.
X Press the 9,:ora button to
switch to the phone book.
X Press the 9or: button to select the
desired name.
To start scrolling rapidly, press and hold the
9 or: button for longer than one
second.
Rapid scrolling stops when you release the button or reach the end of the list.
X If only one telephone number is stored
for a name: press the6ora button
to start dialling.
or X If there is more than one number for a
particular name: press the6ora
button to display the numbers. 216
Menus and submenusOn-board computer and displays

X
Press the =or; button to select
Interm. Time
Interm. Time.
X Press ato confirm.
The intermediate time is displayed for five
seconds.
Starting a new lap :
RACETIMER
; Fastest lap time (best lap)
= Lap
X Press ato confirm New Lap
New Lap.
i A maximum of 16 laps may be stored. The
16th lap can only be completed with Fin‐
Fin‐
ish Lap
ish Lap.
Stopping the RACETIMER X
Press the %button on the steering
wheel.
X Confirm Yes
Yes with a.
The RACETIMER interrupts timing if you stop
the vehicle and turn the key to position 1in
the ignition lock. If you turn the key to position
2 or 3and then press ato confirm Start
Start,
timing is continued.
Resetting the current lap
X Stop the RACETIMER.
X Press the =or; button to select
Reset Lap Reset Lap.
X Press ato reset the lap time to "0". Deleting all laps
If you switch off the engine, the RACETIMER is
reset to "0" after 30 seconds. All laps are
deleted.
You cannot delete individual stored laps. If
you have stopped 16 laps, the current lap
does not have to be reset.
X Reset the current lap.
X Press ato confirm Reset
Reset.
Reset Race-Timer? Reset Race-Timer? appears in the multi-
function display.
X Press the :button to select Yes
Yesand
press the abutton to confirm.
All laps are deleted.
Overall evaluation :
RACETIMER overall evaluation
; Total time driven
= Average speed
? Distance covered
A Maximum speed
This function is shown if you have stored at
least one lap and stopped the RACETIMER.
X Press the =or; button on the steer-
ing wheel to select the AMG AMGmenu.
X Press the 9button repeatedly until the
overall evaluation is shown. Menus and submenus
227On-board computer and displays Z

Display messages
General notes
Display messages appear in the multifunction display.
Display messages with graphic symbols are simplified in the Owner's Manual and may differ
from the symbols in the multifunction display.
Please respond in accordance with the display messages and follow the additional notes in this Owner's Manual.
Certain display messages are accompanied by an audible warning tone or a continuous tone.
When the ignition is switched off, all display messages are deleted apart from some high-
priority display messages. Once the causes of the high-priority display messages have been
rectified, the corresponding display messages are also deleted.
When you stop and park the vehicle, please observe the notes on the HOLD function
(Y page 179) and parking (Y page 162).Hiding display messages
X Press the aor% button on the steering wheel to hide the display message.
The display message is cleared.
The multifunction display shows high-priority display messages in red. Some high-priority dis- play messages cannot be hidden.
The multifunction display shows these messages continuously until the causes for the mes-
sages have been remedied. Message memory
The on-board computer saves certain display messages in the message memory. You can call
up the display messages:
X Press =or; on the steering wheel to select the Service
Service menu.
If there are display messages, the multifunction display shows, for example, 2 messages 2 messages.
X Press the 9or: button to select the entry, e.g. 2 messages
2 messages.
X Press ato confirm.
X Press the 9or: button to scroll through the display messages. Display
messages
229On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Vehicles with Becker
®
MAP PILOT: if the Becker ®
MAP PILOT is not
connected, the radar sensor system is deactivated automatically.
Blind Spot Assist is not available.
X Connect the Becker ®
MAP PILOT; see the separate operating
instructions. Lane Keeping
Lane Keeping
Assist currently Assist currently
unavailable See unavailable See
Owner's Manual Owner's Manual Lane Keeping Assist is deactivated and temporarily inoperative.
Possible causes:
R the windscreen is dirty in the camera's field of vision.
R visibility is impaired due to heavy rain, snow or fog.
R there are no lane markings for a longer period.
R the lane markings are worn, dark or covered, e.g. by dirt or snow.
Once the causes listed above no longer apply, the display message
goes out.
Lane Keeping Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 162).
X Clean the windscreen. Lane Keeping Lane Keeping
Assist inoperative Assist inoperative Lane Keeping Assist is faulty.
X Visit a qualified specialist workshop. Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual Blind Spot Assist is temporarily inoperative.
You have established the electrical connection between the trailer
and your vehicle.
X Press aon the steering wheel to confirm the display mes-
sage.
Blind Spot Assist is deactivated while towing a trailer. Display
messages
247On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist is temporarily inoperative. Possible causes:
R the sensors are dirty.
R the function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
The yellow 9indicator lamps also light up in the exterior mir-
rors.
Once the causes listed above no longer apply, the display message goes out.
Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 162).
X Clean the sensors (Y page 294).
X Restart the engine. Blind Spot Assist Blind Spot Assist
inoperative inoperative Blind Spot Assist is faulty.
The yellow
9indicator lamps also light up in the exterior mir-
rors.
X Visit a qualified specialist workshop. Park Park
Assist
Assist cancel‐
cancel‐
led
led The driver's door is open and the driver's seat belt has not been
fastened.
X Repeat the parking process with the seat belt fastened and the
driver's door closed. You inadvertently touched the multifunction steering wheel while
steering intervention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 186).248
Display
messagesOn-board computer and displays

Tyres
Display messages
Possible causes/consequences and
M
MSolutions Tyre pressure
Tyre pressure
Check tyres Check tyres The tyre pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
G WARNING
With tyre pressures which are too low, there is a risk of the fol-
lowing hazards: R the tyres may burst, especially as the load and vehicle speed
increase.
R the tyres may wear excessively and/or unevenly, which may
greatly impair tyre traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 162).
X Check the tyres and, if necessary, follow the instructions for a
flat tyre (Y page 300).
X Check the tyre pressures and, if necessary, correct the tyre
pressure.
X Restart the tyre pressure loss warning system when the tyre
pressure is correct (Y page 323).Check tyre pres‐ Check tyre pres‐
sures sures
then restart Run then restart Run
Flat Indicator Flat Indicator The tyre pressure loss warning system generated a display mes-
sage and has not been restarted since.
X Set the correct tyre pressure in all four tyres.
X Restart the tyre pressure loss warning system (Y page 323).Run Run
Flat
Flat Indicator
Indicator
inoperative
inoperative The tyre pressure loss warning system is faulty.
X Visit a qualified specialist workshop. Display
messages
251On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions j
Check trailer Check trailer
hitch lock hitch lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Apply the electric parking brake.
X Engage the trailer coupling's ball coupling in the end position
(Y page 203).
Otherwise, the trailer may detach itself. Ð
Power Power
steering
steering mal‐
mal‐
function See Own‐
function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. &
inoperative Bat‐ inoperative Bat‐
tery low tery low You have attempted to switch on the auxiliary heating or to acti-
vate a departure time using the on-board computer after operating
the auxiliary heating twice.
X Let the engine run for 10 seconds.
The auxiliary heating is operational again. The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 134).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y page 134).
X Refuel at the nearest filling station. Display
messages
255On-board computer and displays Z

sion surrounding the possible health risk
posed by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in
the vehicle
R mutual influences between the vehicle
electronics and mobile phones are mini-
mised
An exterior aerial has the following advan-
tages:
R it conducts the electromagnetic fields gen-
erated by a wireless device to the exterior.
R the field strength in the vehicle interior is
lower than in a vehicle that does not have
an exterior aerial.
Information on retrofitting two-way radios
and mobile phones (RF transmitters)
(Y page 336).
General notes There are various mobile phone brackets that
may be fitted in your vehicle; in some cases,
these are country-specific.
You can connect a Bluetooth ®
-capable
mobile phone with Audio 20 or COMAND
Online via the Bluetooth ®
interface. This also
applies if your vehicle is equipped with con-
venience telephony.
More information on suitable mobile phones,
mobile phone brackets and on connecting
Bluetooth ®
-capable mobile phones with
Audio 20 or COMAND Online can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
i The functions and services available when
you use the phone depend on your mobile
phone model and service provider. Using a mobile phone If the mobile phone is inserted in the mobile
phone bracket, you can speak to the person
you are calling using the hands-free system.
X Open the telephone compartment
(Y page 270).
X Place the mobile phone bracket into the
pre-installed fitting (see the separate
installation instructions for the mobile
phone fitting).
X Insert the mobile phone into the mobile
phone bracket (see the separate installa-
tion instructions for the mobile phone fit-
ting).
i On some mobile phone brackets, first you
have to connect the phone to the mobile
phone bracket via Bluetooth ®
(see the sep-
arate operating instructions for the mobile
phone bracket).
If this is the case, the mobile phone does
not have to be inserted into the bracket for you to be able to use the telephone func-
tions. However, the charging function and
aerial function are not available.
Operating the mobile phone You can operate the telephone using the
6
and~ buttons on the multifunction
steering wheel. You can operate other mobile
phone functions via the on-board computer
(Y page 215).
When you remove the key from the ignition
lock, the mobile phone stays switched on.
However, you can no longer use the hands-
free system.
If you have an active call and would like to
take the key out of the ignition lock, first
remove the mobile phone from the bracket.
i If you use a mobile phone bracket which is
connected to your mobile via Bluetooth ®
and you wish to continue a call on your
mobile phone:
You should switch the call to "Private
mode" before you remove the key from the 280
FeaturesStowing and features

X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth. Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of damaging the surface. Care
295Maintenance and care Z

You must not exceed a maximum speed of
80 km/h.
i When replacing one or all tyres, make
sure that you use only:
R the tyre size specified for the vehicle and
R tyre(s) marked "MOExtended"
If a tyre has gone flat and cannot be
replaced with an MOExtended tyre, a
standard tyre may be used as a temporary
measure. Make sure that you use the
proper size and type (summer or winter
tyre).
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It
is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat
characteristics, e.g. winter tyres. A TIREFIT
kit can be obtained from a qualified spe-
cialist workshop.
Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
faulty tyre must be replaced. TIREFIT kit
Important safety notes G
WARNING
In the following situations, the tyre sealant is
unable to provide sufficient breakdown assis- tance, as it is unable to seal the tyre properly:
R there are cuts or punctures in the tyre
larger than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tyre pressures
or on a flat tyre.
There is a risk of accident.
Do not drive any further. Contact a qualified
specialist workshop. G
WARNING
The tyre sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tyre sealant away
from children. There is a risk of injury.
If you come into contact with the tyre sealant,
observe the following:
R Rinse off the tyre sealant from your skin
immediately with water.
R If the tyre sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
R If tyre sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tyre sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
Using the TIREFIT kit TIREFIT is a tyre sealant.
You can use TIREFIT to seal punctures of up to
4 mm, particularly those in the tyre tread. You Flat tyre
301Breakdown assistance Z