oil change MERCEDES-BENZ A-CLASS HATCHBACK 2012 Owners Manual

A Neutral
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to posi-
tion Nif the vehicle is in danger of
skidding, e.g. on icy roads.
When you switch off the engine, the automatic transmission automati-
cally shifts into neutral N.7 Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the indi- vidual gears automatically when it is in trans-
mission position D. Gearshifting is deter-
mined by:
R the selected drive program (Y page 155)
R the position of the accelerator pedal
R the road speed Driving tips
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts
Holding the vehicle stationary on uphill
gradients G
WARNING
If the clutch overheats, the electronic man-
agement system is automatically deactivated. This interrupts the power transmission. The
vehicle may, for example, roll backwards on
gradients. There is a risk of an accident.
Never hold the vehicle stationary on uphill
gradients by depressing the accelerator.
The clutch may overheat if you hold the vehi- cle stationary on uphill gradients by depress-
ing the accelerator pedal. If the clutch over-
heats, a warning tone sounds.
All vehicles (except AMG vehicles): the
Stop
Stop vehicle vehicle Shift
Shiftto
toP
PLeave
Leave engine
engine
running
running display message appears in the mul-
tifunction display. You will only be able to
continue your journey once the clutch has
cooled down and the display message in the
multifunction display has disappeared.
AMG vehicles: theTrans. oil overhea‐ Trans. oil overhea‐
ted Drive on with care
ted Drive on with care display message
appears in the multifunction display.
Do not hold the vehicle stationary on uphill
gradients by depressing the accelerator
pedal. Instead, only ever hold the vehicle sta- tionary on uphill gradients by:
R depressing the brake pedal
R activating the HOLD function
R engaging the electric parking brake
Kickdown AMG vehicles:
it is only possible to use kick-
down in temporary manual drive program M.
For further information on the manual drive
program M, see (Y page 156).
Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up. 154
Automatic transmissionDriving an
d parking

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel
vehicles with a petrol engine. Do not switch Refuelling
159Driving and parking Z

Checking the oil level using the oil dip-
stick Example: vehicles with a petrol engine
Vehicles with a diesel engine (apart from the A 180
CDI BlueEFFICIENCY model with manual transmis-
sion) A 180 CDI BlueEFFICIENCY, manual transmission
X All models apart from the A 180 CDI
BlueEFFICIENCY model with manual
transmission: pull out oil dipstick :.
X A 180 CDI BlueEFFICIENCY model with
manual transmission: undo the oil filler
cap and pull it out together with integrated
oil dipstick :. X
Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark =
or below, top up with 1.0 litre of engine oil.
Adding engine oil G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage to
the engine or to the catalytic converter.
Have excess engine oil siphoned off. Engine compartment
287Maintenance and care Z

Displaying service messages
X
Switch the ignition on.
X Using =or;, select the Service
Service
menu.
X Press 9or: to select the ASSYST
ASSYST
PLUS
PLUS submenu and press ato confirm.
The service due date appears in the multi-
function display.
Information about Service Resetting the ASSYST PLUS service inter-
val display
! If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for exam- ple, changed more frequently. The tyres must be checked more frequently if the vehicle is
operated under increased loads. Further
information can be obtained at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
Driving abroad
An extensive Mercedes-Benz Service network is also available in other countries. The Ser-
vice Hotline's current telephone numbers for
use when you are abroad are to be found in
the "Mercedes-Benz Service24h" section of
the Service Booklet. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. 290
CareMaintenance and care

X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth. Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of damaging the surface. Care
295Maintenance and care Z

After a teach-in period, the tyre pressure
loss warning system will monitor the set
tyre pressures of all four tyres.
or
If you wish to cancel the restart:
X Press the %button.
or
X If the Tyre press. now OK? Tyre press. now OK? message
appears, use the 9or: button to
select Cancel Cancel .
X Press the abutton.
The tyre pressure values stored at the last
restart will continue to be monitored. Changing a wheel
Flat tyre
You can find information on what to do in the event of flat tyre in the "Flat tyre" section
(Y page 300). You will also find information on
driving with MOExtended tyres in the event of a flat tyre.
Vehicles with an emergency spare wheel:
in the event of a flat tyre, the emergency
spare wheel is fitted according to the descrip-
tion under "Fitting a wheel" (Y page 325).Interchanging the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tyres have different dimensions. The wheel brakes or suspension components may also be damaged. There is a risk of acci-
dent.
Interchange front and rear wheels only if the
wheels and tyres are of the same dimensions.
Interchanging the front and rear wheels of
differing dimensions can render the general
operating permit invalid. Always pay attention to the instructions and
safety notes when changing a wheel
(Y
page 324).
The wear patterns on the front and rear tyres differ, depending on the operating conditions.
Interchange the wheels before a clear wear
pattern has formed on the tyres. Front tyres
typically wear more on the shoulders and the
rear tyres in the centre.
On vehicles that have the same size front and rear wheels, you can interchange the wheels
every 5,000km to 10,000 km depending on
the degree of tyre wear. Maintain the direc-
tion of tyre rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is interchanged. Check the tyre pressure and, if necessary, restart the tyre pressure loss
warning system. Direction of rotation
Tyres with a specified direction of rotation
have additional benefits, e.g. if there is a risk of aquaplaning. You will only gain these ben-
efits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tyre indicates
its correct direction of rotation. Storing wheels
Store wheels that are not being used in a cool, dry and preferably dark place. Protect the
tyres against oil, grease, petrol and diesel. Cleaning the wheels
G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident. 324
Changing a wheelWheels and tyres

H
Environmental note
Dispose of service products in an environ-
mentally-responsible manner.
Service products include the following:
R Fuels (e.g. petrol, diesel)
R Lubricants (e.g. engine oil, transmission oil)
R Coolant
R Brake fluid
R Windscreen washer fluid
R Climate control system refrigerant
Components and service products must be
matched. Mercedes-Benz recommends that
you use products tested and approved by
Mercedes-Benz. They are listed in this
Mercedes-Benz Owner's Manual in the appro- priate section.
You can identify service products approved
by Mercedes-Benz by the following inscrip-
tions on the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations indi- cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Further information can be obtained from any Mercedes-Benz Service Centre or on the
Internet at http://bevo.mercedes-benz.com. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately.
Tank capacity The total capacity of the fuel tank may vary,
depending on the vehicle equipment.
Model Total capa-
city A 180 BlueEFFICIENCY,
manual transmission
A 180 CDI BlueEFFI-
CIENCY, manual trans-
mission
40 l
or
50.0 l Models with 4MATIC
56.0 l
All other models
50.0 l
Model Of which
reserve fuel AMG vehicles
Approx.
8.0 l All other models
Approx.
6.0 l Service products and capacities
339Technical data Z

!
Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol
R paraffin
R kerosene
Do not mix such fuels with diesel fuel and
do not use any special additives. This can
otherwise lead to engine damage.
! Vehicles with a diesel particle filter:
in
countries outside the EU, only refuel with
low-sulphur Euro diesel with a sulphur con- tent under 50 ppm; otherwise the emission
control system could be damaged.
! Vehicles without a diesel particle fil-
ter: in countries where only diesel fuel with
a high sulphur content is available, you will
need to carry out your vehicle's oil change
at shorter intervals. More information
about the interval for oil change can be
obtained from any qualified specialist
workshop.
Usually you will find information about the
fuel grade on the pump. If you cannot find the label on the petrol pump, ask the filling sta-
tion staff.
Information on refuelling (Y page 159).
Low outside temperatures
In winter months, diesel fuel with an improved cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc- tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifi-
cations outlined in EN 590. At unusually low
outside temperatures, it is possible that the
flow characteristics of the diesel fuel could be
insufficient. Accordingly, diesel fuel from
warmer areas may not be suitable for opera-
tion in colder climatic conditions. i
Further information on country-specific
fuel properties can be obtained from oil
companies, e.g. at filling stations.
Fuel consumption information H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your vehicle's CO 2emissions are directly related to
fuel consumption and therefore depend on:
R efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences or road conditions
You can minimise your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in the following situations:
R at very low outside temperatures
R in urban traffic
R on short journeys
R in mountainous terrain
R when towing a trailer
i Only for certain countries: you can find
the current consumption and emission val-
ues of your vehicle in the COC documents
(EU CERTIFICATE OF CONFORMITY). These documents are delivered with your vehicle.
The consumption figures were in each casebased on the currently applicable version:
R for vehicles that comply with standards
up to and including the EURO 4 standard,
in accordance with EU Directive
80/1268/EEC
R for vehicles that comply with or exceed
the EURO 5 standard, in accordance with
Regulation (EC) No. 715/2007
Deviations from these values may occur
under normal operating conditions. 342
Service products and capacitiesTechnical data

Engine oil
General notes When handling engine oil, observe the impor-
tant safety notes on service products
(Y page 338).
The quality of the engine oil is decisive for the function and service life of an engine. After
extensive tests, Mercedes-Benz approves
engine oils that correspond to the current
technical standard.
Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines.
Further information on tested and approved
engine oils can be obtained from any
Mercedes-Benz Service Centre. Mercedes-
Benz recommends that you have the oil
change carried out at a qualified specialist
workshop.
Mercedes-Benz approval is indicated on the
oil container by the inscription "MB Approval"
and the corresponding designation, e.g. MB
Approval 229.51.
You can call up an overview of approved
engine oils on the Internet at
http://bevo.mercedes-benz.com by enter-
ing the designation, e.g. 229.5.
The table shows which engine oils have been
approved for your vehicle.
Missing values were not available at the time of going to print. Petrol engines MB Approval
All models
229.5 Diesel engines with a
diesel particle filter MB Approval
A 180 CDI BlueEFFI-
CIENCY, manual trans-
mission
A 180 CDI BlueEFFI-
CIENCY, automatic
transmission
A 200 CDI BlueEFFI-
CIENCY
A 220 CDI BlueEFFI-
CIENCY
228.51,
229.31, 229.51 Diesel engines without
a diesel particle filter MB Approval
A 180 CDI BlueEFFI-
CIENCY, manual trans-
mission
A 180 CDI BlueEFFI-
CIENCY, automatic
transmission
A 200 CDI BlueEFFI-
CIENCY
A 220 CDI BlueEFFI-
CIENCY
228.3, 228.5,
228.51, 229.3,
229.31, 229.5, 229.51 i
If the engine oils listed in the table are not
available, you may add the following engine
oils until the next oil change:
R vehicles with a petrol engine: MB
Approval 229.1 or ACEA A3
R vehicles with a diesel engine: MB
Approval 229.1, 229.3, 229.5 or
ACEA C3
This may only be added once and the
amount must not be greater than 1.0 l.
Capacities The following values refer to an oil change,
including the oil filter.Service products and capacities
343Technical data Z

Model Replacement
amount A 180 BlueEFFICIENCY
A 200 BlueEFFICIENCY 5.8 l
A 250 BlueEFFICIENCY
5.6 l
A 180 CDI BlueEFFI-
CIENCY, manual trans-
mission 4.5 l
A 180 CDI BlueEFFI-
CIENCY, automatic
transmission
A 200 CDI BlueEFFI-
CIENCY
A 220 CDI BlueEFFI-
CIENCY 7.0 l
A 45 AMG 4MATIC
5.5 l
Additives
!
Do not use any additives with the engine
oil. This could damage the engine.
Engine oil viscosity Viscosity describes the flow characteristics
of a fluid. If an engine oil has a high viscosity
rating, it flows slowly; the lower the viscosity,
the faster it flows.
Engine oil selection is based on the respective outside temperatures and in accordance with
the SAE classification (viscosity). The table
shows you which SAE classifications are to be
used. The low-temperature properties of engine oils can be significantly impaired dur-
ing operation due to, for example, ageing or
soot and fuel accretion. It is therefore
strongly recommended to observe regular oil
changes using an approved engine oil with the
appropriate SAE classification. Brake fluid
G
WARNING
The brake fluid continuously absorbs mois-
ture from the air. This results in the boiling
point of the brake fluid lowering. If the boiling
point of the brake fluid is too low, vapour
pockets may form when the brakes are sub-
jected to a heavy load. This would impair brak- ing efficiency. There is a risk of an accident.
Have the brake fluid renewed at the prescri-
bed intervals.
When handling brake fluid, observe the
important safety notes on service products
(Y page 338).
The brake fluid change intervals can be found in the Service Booklet.
Only use brake fluid approved by Mercedes-
Benz according to MB Approval 331.0.
Information about approved brake fluid can
be obtained at any qualified specialist work-
shop or on the Internet at:
http://bevo.mercedes-benz.com.
i Have the brake fluid regularly replaced at
a qualified specialist workshop. Coolant
Important safety notes G
WARNING
If antifreeze comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Let the engine cool down before you top up
the antifreeze. Make sure that antifreeze is
not spilled next to the filler neck. Thoroughly 344
Service products and capacitiesTechnical data