refuelling MERCEDES-BENZ A-CLASS HATCHBACK 2012 Owners Manual

Problem (malfunction) ...................1
61
Quality (diesel )............................... 341
Refuelling ....................................... 159
Tank content/reserve fue l............. 339
Fuel filler flap
Opening/closing ............................ 160
Fuel filter (white display message) .. 245
Fuel level
Calling up the range (on-board
computer) ...................................... 212
Gaug e.............................................. 30
Fuel reserve
see Fuel
Fuel tank
Capacity ........................................ 339
Problem (malfunction) ................... 161
Fuses
Allocation chart ............................. 315
Before changing ............................. 314
Fuse box in the engine compart-
ment .............................................. 315
Fuse box in the front-passenger
footwell .......................................... 315
Important safety notes .................. 314 G
Gear indicator (on-board com-
puter) .................................................. 226
Gear or selector lever (cleaning
instructions) ...................................... 295
Gearshift program
SETUP (on-board computer) .......... 226
Genuine Mercedes-Benz parts ........... 21
Glove compartment .......................... 269H
Handbrake see Parking brake
Hazard warning lamps ...................... 108
Display message ............................ 256
Head restraints
Adjusting ......................................... 94
Adjusting (electrically) ..................... 95
Adjusting (manually) ........................ 95
Adjusting (rear) ................................ 96
Fitting/removing (rear) .................... 96 Headlamp
Cleaning system (function) ............ 108
Cleaning system (notes) ................ 345
Headlamps
Misting up ...................................... 110
Topping up the cleaning system .... 289
see Automatic headlamp mode
Heating
see Climate control
High-pressure cleaners .................... 291
Hill start assist .................................. 145
HOLD function
Deactivating ................................... 180
Display message ............................ 246
Function/note s............................. 180 I
Ignition lock see Key positions
Immobiliser .......................................... 69
Indicator and warning lamps
Coolant .......................................... 264
DISTRONIC PLUS ........................... 266
Engine diagnostics ......................... 264
SPORT handling mode ................... 261
Indicator lamps
Display message ............................ 240
see Warning and indicator lamps
Inspection
see ASSYST PLUS
Instrument cluster
Overview .......................................... 30
Setting s......................................... 220
Warning and indicator lamps ........... 32
Instrument cluster lighting .............. 208
Intelligent Light System
Activating/deactivating ................. 221
Display message ............................ 242
Overview ........................................ 108
Setting the dipped-beam head-
lamps for driving on the right/left .. 221
Interior lighting ................................. 111
Automatic control system .............. 111
Delayed switch-off (on-board
computer) ...................................... 223
Emergency lighting ........................ 111
Manual control ............................... 111 Index
11

Q
Qualified specialist workshop ........... 24R
RACE START (AMG vehicles) .............181
RACETIMER (on-board computer) .... 226
Radar sensor system
Activating/deactivating ................. 223
Country overview ........................... 350
Display message ............................ 246
Radio
Selecting a station ......................... 214
see separate operating instructions
Rain closing feature (panorama
sliding sunroof) ................................... 88
Reading lamp ..................................... 111
Rear bench seat
Folding the backrest forwards/
back ............................................... 272
Rear compartment
Setting the air vents ..................... .140
Rear foglamp
Changing bulbs .............................. 115
Display message ............................ 241
Switching on/off ........................... 106
Rear lamps
Changing bulbs .............................. 115
see Lights
Rear shelf .......................................... .273
Rear window heating
Problem (fault) ............................... 132
Switching on/off ........................... 131
Rear window wiper
Replacing the wiper blade .............. 118
Switching on/off ........................... 117
Rear-compartment seat belt sta-
tus indicator ........................................ 49
Rear-view mirror
Anti-dazzle mode (automatic) ....... .100
Dipping (manual) .............................. 98
Refuelling
Fuel gauge ....................................... 30
Important safety notes .................. 159
Notes for AMG vehicles ................. 340
Refuelling process ......................... 160
see Fuel Remote control
Auxiliary heating/ventilation .......... 135
Changing the batteries (auxiliary
heating) ......................................... 136
Replacing bulbs
Important safety notes .................. 112
Overview of bulb type s.................. 112
Removing/replacing the cover
(front wheel arch) .......................... 113
Replacing the battery (auxiliary
heating remote control) .................... 136
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 245
Warning lamp ................................. 264
Residual heat (climate control) ........ 133
Restraint system
see SRS (Supplemental Restraint
System)
Rev counter ........................................ 208
Reverse gear
Engaging (manual transmission) .... 151
Reverse gear (selector lever) ........... 153
Reversing camera
Cleaning instructions ..................... 294
Function/note s............................. 191
Switching on/of f........................... 191
Reversing feature
Panorama sliding sunroof ................ 87
Roller sunblinds ............................... 88
Side windows ................................... 83
Reversing lamp
Changing bulbs .............................. 115
Reversing lamps
Display message ............................ 241
Roller sunblind
Opening/closing .............................. 89
Panorama sliding sunroof ................ 88
Roof carrier ........................................ 275
Roof lining and carpets (cleaning
instructions) ...................................... 296
Roof load (maximum) ........................ 346
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation) ............ 213 Index
15

Useful information
............................142
Running-in notes ............................... 142
Driving ............................................... 142
Manual transmission ........................150
Automatic transmission ...................151
Refuelling ........................................... 159
Parking ............................................... 162
Driving tips ........................................ 165
Driving systems ................................ 168
Towing a trailer ................................. 201 141Driving and parking

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel
vehicles with a petrol engine. Do not switch Refuelling
159Driving and parking Z

on the ignition if you accidentally refuel
with the wrong fuel. Otherwise, the fuel will enter the fuel system. Even small amounts
of the wrong fuel could result in damage to the fuel system and the engine. The repair
costs are high. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by particles from the fuel can.
Do not get into the vehicle again during the
refuelling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, some fuel may
spray out when you remove the fuel pump
nozzle.
For further information on fuel and fuel quality (Y page 339). Refuelling
Opening/closing the fuel filler flap :
To open the fuel filler flap
; Tyre pressure table
= To insert the fuel filler cap
? Fuel type to be refuelled The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the key.
The position of the fuel filler cap is displayed
æ in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Opening X
Switch off the engine.
X Remove the key from the ignition lock.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler flap anti-clockwise and
remove it.
X Insert the fuel filler cap into holder on the
inside of fuel filler flap =.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close the fuel filler flap before locking the
vehicle. 160
RefuellingDriving and parking

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire. X Turn the key to position 0in the ignition lock and remove it
immediately (Y page 143).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 143).
X Start the engine continuously for a maximum of ten seconds
until it runs smoothly.
or
X Start the engine using the touch-start function. To do this, turn
the key to position 3in the ignition lock and then release it
immediately (Y page 143).
If the engine does not start: X Turn the ignition on again a maximum of ten seconds
(Y page 143).
X Start the engine again continuously for a maximum of ten sec-
onds until it runs smoothly.
or
X Start the engine again via the touch-start function.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. Refuelling
161Driving and parking Z

Display messages
Possible causes/consequences and
M
MSolutions 4
Check eng. oil Check eng. oil
lev. when next lev. when next
refuelling refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X Check the oil level when next refuelling, at the latest
(Y page 286).
X If necessary, top up the engine oil (Y page 287).
X Have the engine checked at a qualified specialist workshop if the
engine oil needs topping up more often than usual. æ
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
The auxiliary heating cannot be operated.
X Refuel at the nearest filling station. ç There is very little fuel in the fuel tank.
The auxiliary heating cannot be operated.
X Refuel at the nearest filling station without fail. ¸
Replace Replace
air
aircleaner
cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X Visit a qualified specialist workshop.
i This message does not appear for the 180 CDI BlueEFFI-
CIENCY, manual transmission model A. !
Clean Clean
the
thefuel
fuel fil‐
fil‐
ter
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X Visit a qualified specialist workshop. Driving systems
Display messages
Possible causes/consequences and
M MSolutions À
Attention Assist: Attention Assist:
Drowsiness detec‐ Drowsiness detec‐
ted ted Based on certain criteria, ATTENTION ASSIST has detected fatigue
or a lack of concentration on the part of the driver. A warning tone also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so that you get enough rest. À
Attention Assist Attention Assist
inoperative inoperative ATTENTION ASSIST is inoperative.
X Visit a qualified specialist workshop. Display
messages
245On-board computer and displays Z

Engine
Problem
Possible causes/consequences and
M
MSolutions ;
The yellow engine diag-
nostics warning lamp
lights up while the
engine is running. There may be a fault, for example:
R in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system (for vehicles with petrol engines)
R in the fuel system
The emission limit values may be exceeded and the engine may be running in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop. Vehicles with a diesel engine: the fuel tank has been run dry
(Y
page 161).
X Start the engine three to four times after refuelling.
If the yellow engine diagnostics warning lamp goes out, emer-
gency running mode is cancelled. The vehicle need not be
checked. æ
The yellow reserve fuel
warning lamp lights up
while the engine is run-
ning.
The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level drops into the reserve range.
X Refuel at the nearest filling station. ?
The red coolant warn-
ing lamp lights up while
the engine is running
and the coolant tem-
perature gauge is at the start of the scale. The temperature sensor for the coolant temperature gauge is
faulty.
The coolant temperature is no longer being monitored. There is a risk of engine damage if the coolant temperature is too high.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away (Y page 162).
X Consult a qualified specialist workshop. 264
Warning and indicator lamps in the instrument clusterOn-board computer and displays

H
Environmental note
Dispose of service products in an environ-
mentally-responsible manner.
Service products include the following:
R Fuels (e.g. petrol, diesel)
R Lubricants (e.g. engine oil, transmission oil)
R Coolant
R Brake fluid
R Windscreen washer fluid
R Climate control system refrigerant
Components and service products must be
matched. Mercedes-Benz recommends that
you use products tested and approved by
Mercedes-Benz. They are listed in this
Mercedes-Benz Owner's Manual in the appro- priate section.
You can identify service products approved
by Mercedes-Benz by the following inscrip-
tions on the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations indi- cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Further information can be obtained from any Mercedes-Benz Service Centre or on the
Internet at http://bevo.mercedes-benz.com. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately.
Tank capacity The total capacity of the fuel tank may vary,
depending on the vehicle equipment.
Model Total capa-
city A 180 BlueEFFICIENCY,
manual transmission
A 180 CDI BlueEFFI-
CIENCY, manual trans-
mission
40 l
or
50.0 l Models with 4MATIC
56.0 l
All other models
50.0 l
Model Of which
reserve fuel AMG vehicles
Approx.
8.0 l All other models
Approx.
6.0 l Service products and capacities
339Technical data Z

recommended fuel is not available, you
may also use unleaded petrol with an
octane rating of 93 RON/83 MON.
All other models: as a temporary meas-
ure, if the recommended fuel is not availa-
ble, you may also use unleaded petrol with
an octane rating of 91 RON/82 MON. This may reduce engine performance and
increase fuel consumption. Avoid driving at
full throttle and sudden acceleration. Never refuel using fuel with a lower RON/MON.
i In some countries, the available petrol
may not be sufficiently low in sulphur. This
fuel can temporarily produce unpleasant
odours, especially on short journeys. As
soon as sulphur-free fuel (sulphur content
<1 0 ppm) is used for refuelling, the odours
are reduced.
Information on refuelling (Y page 159).
Additives ! Operating the engine with fuel additives
can cause wear in the fuel high-pressure
pump and contaminate the entire fuel sys-
tem. The repair costs are high. This does
not include additives for the removal and
prevention of residue build-up. Petrol must only be mixed with additives recommended
by Mercedes-Benz. More information about recommended additives can be obtained
from any Mercedes-Benz Service Centre.
One of the major problems with low-grade
fuel is the creation of carbon deposits during
the process of burning fuel. Mercedes-Benz
recommends that you use fuel brands that
have additives.
If you use fuels without these additives for a
longer period of time, there may be a build-up
of carbon deposits. These will form especially on the inlet valves and in the combustion
chamber.
This could lead to engine running problems,
e.g.:
R longer engine warm-up phase
R uneven idle R
engine noise
R misfiring
R loss of power
In areas where petrol with the required addi-
tives is not available, carbon deposits can
build up. In this case, Mercedes-Benz recom-
mends the use of additives that have been
approved for Mercedes-Benz vehicles; see
http://bevo.mercedes-benz.com.
The quality of the fuel available in some coun- tries may not be sufficient. Residue could
build up as a result. In such cases, and in
consultation with a Mercedes-Benz Service
Centre, the petrol may be mixed with the
additive recommended by Mercedes-Benz
(part no. A000989254512). You must
observe the notes and mixing ratios specified on the container.
Consult a Mercedes-Benz Service Centre to
view a list of approved products. Observe the
instructions for use in the product descrip-
tion.
Do not mix other fuel additives with fuel. This
causes unnecessary costs and could damage the engine.
Diesel (EN 590) Fuel grade
G
WARNING
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! When refuelling, only use diesel fuel that
conforms to the European standard EN 590
or is of equivalent quality. Fuel that does
not conform to EN 590 can lead to
increased wear as well as damage to the
engine and exhaust system. Service products and capacities
341Technical data Z