key MERCEDES-BENZ A-CLASS HATCHBACK 2015 Owners Manual

Rear-compartment ashtray
X
To open: pull cover =out by its top edge.
X To remove: pull insert;by recess :in
the direction of arrow ?until it audibly
releases.
X Lift insert ;up and out.
X To fit the insert: fit insert;from above
into the holder and press down until it
engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unattended in the vehicle.
Your attention must always be focused on the traffic conditions. Only use the cigarette
lighter when road and traffic conditions per-
mit. X
Turn the key to position 2in the ignition
lock (Y page 157).
X Vehicles with a stowage compartment
cover: press the lower section of cover :.
The stowage compartment opens.
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automati-
cally when the heating element is red-hot. 12 V sockets
General notes X
Turn the key to position 1in the ignition
lock (Y page 157).
The sockets can be used for accessories with a maximum draw of 180 W(15 A). Accesso-
ries include such items as mobile phone
chargers.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
An emergency cut-off ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine. 316
FeaturesStowing and fea
tures

If you wish to charge the mobile phone, then
you must connect it to a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in
the Digital Owner's Manual.
Operating the mobile phone You can operate the telephone using the
6
and~ buttons on the multifunction
steering wheel. You can operate other mobile
phone functions via the on-board computer
(Y page 246).
When you remove the key from the ignition
lock, the mobile phone is disconnected from
the vehicle. You can then no longer make calls
using the hands-free system.
If a call is active and you remove the key from the ignition lock, the conversation is trans-
ferred over to the mobile phone. It is then
possible to continue the conversation on the
mobile phone.
Mobile phone bracket in the stowage
compartment You can fold the pre-installed bracket up to
improve access to the stowage space
beneath it.
Further information about the stowage com-
partment (Y page 308).
X To fold the bracket up: press button:.
X To fold the bracket down: press the
bracket down and allow it to engage. Floormats
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another. X
Slide the seat backwards.
X To fit: lay the floormat in the footwell.
X Press safety catch knobs :onto retain-
ers ;.
X To remove: pull the floormat away from
retainers ;.
X Remove the floormats. Retrofitted anti-glare film
Retrofitted anti-glare film on the inside of the
windows can interfere with radio/mobile
telephone reception. This is particularly the
case for conductive or metallic-coated films.
You can obtain information about anti-glare
film from a qualified specialist workshop. Features
319Stowing and features Z

Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage to
the engine or to the catalytic converter.
Have excess engine oil siphoned off. Example: engine oil filler cap
X Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, top up with 1.0 lof engine
oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into place.
X Check the oil level again with the oil dip-
stick (Y page 324).
For further information on engine oil, see
(Y page 400). Checking and adding other service
products
Checking the coolant level G
WARNING
The cooling system is pressurised, particu-
larly when the engine is warm. If you open the cap, you could be scalded if hot coolant
sprays out. There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Open
the cap slowly to release the pressure.
! The coolant level must only be checked
and corrected when the engine has cooled
down (coolant temperature under 40 †).
Checking the coolant level when the cool-
ant temperature is over 40 † can lead to
damage to the engine or engine cooling
system. Example
X Park the vehicle on a level surface.
Only check the coolant level if the vehicle is
on a level surface and the engine has
cooled down.
X Turn the key to position 2in the ignition
lock (Y page 157).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
40 †.
X Turn the key to position 0in the ignition
lock (Y page 157). 326
Engine compartmentMaintenance and care

X
Clean sensors :of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the reversing camera !
Do not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner. X
Make sure that the vehicle is stationary and
that the key is in position 2in the ignition
lock.
X Open the camera cover for cleaning using
COMAND Online or Audio 20 (see separate
operating instructions).
X To clean the reversing camera: use clean
water and a soft cloth to clean camera
lens :. Cleaning the exhaust tail pipes G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as sanitary
cleanser or wheel cleaner.
! Mercedes-AMG vehicles with black
exhaust pipes: the black-chrome tailpipe
finishers should not be polished with a
chrome polish. They will otherwise lose
their black sheen. For optimal care, the fin- ishers should be rubbed with a lightly oiled
cloth after every car wash. Commercially
available engine and care oils are suitable
for this.
For heavier soiling, you can apply a fine
paintwork polish with a microfibre cloth.
Remove the excess polish residue after pol- ishing.
Impurities combined with the effects of road
grit and corrosive environmental factors may cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win- ter and after washing the vehicle.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents. Care
333Maintenance and care Z

Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 340)
Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
R a TIREFIT kit (Y page 339)
R an emergency spare wheel (certain coun-
tries only) (Y page 389)
Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It is therefore recommended that you additionallyequip your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteris-
tics, e.g. winter tyres. A TIREFIT kit can be
obtained from a qualified specialist work-
shop.
Information on changing and fitting a wheel
(Y page 367).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 184).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0 . This is the same as the key having been
removed.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(Y page 157).
X Make sure that the passengers are not
endangered as they do so. Make sure that no one is near the danger area while a
wheel is being changed. Anyone who is not
directly assisting in the wheel change
should, for example, stand behind the bar-
rier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
X Place the warning triangle at a suitable dis-
tance (Y page 338). Observe legal require-
ments. MOExtended tyres (tyres with run-flat
characteristics)
General notes With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres. The affected
tyre must not show any clearly visible dam-
age.
You can recognise MOExtended tyres by the
MOExtended marking which appears on the
tyre wall. You will find this marking next to the
tyre size designation, the load-bearing capa-
city and the speed index.
MOExtended tyres may only be used in con-
junction with an activated tyre pressure loss
warning system or tyre pressure monitor.
If a pressure loss warning message
appears in the multifunction display:
R observe the instructions in the display mes-
sages (Y page 283)
R check the tyre for damage
R if driving on, observe the following notes
The driving distance possible in run-flat mode is approximately 80 km when the vehicle is
partially laden and approximately 30 km
when the vehicle is fully laden. 340
Flat tyreBreakdown assistance

Observe the notes on sockets
(Y
page 316).
X Turn the key to position 1in the ignition
lock (Y page 157).
X Press on and off switch ?on the tyre infla-
tion compressor to ON.
The tyre inflation compressor is switched
on. The tyre is inflated.
First, tyre sealant is pumped into the tyre.
The pressure may briefly rise to approx-
imately 500 kPa (5 bar/73 psi).
Do not switch off the tyre inflation com-
pressor during this phase.
X Let the tyre inflation compressor run for a
maximum of ten minutes. The tyre should
then have attained a pressure of at least
200 kPa (2.0 bar/29 psi).
If a pressure of 200 kPa (2.0 bar/29 psi) has been attained after five minutes, see "Tyre
pressure reached" (Y page 343).
If a tyre pressure of 200 kPa (2.0 bar/29 psi)
has not been attained after five minutes, see "Tyre pressure not reached" (Y page 343).
If tyre sealant leaks out, make sure you clean
the affected area as quickly as possible. It is
preferable to use clear water.
If you get tyre sealant on your clothing, have it cleaned as soon as possible with perchloro-
ethylene.
Tyre pressure not reached If a tyre pressure of 200 kPa (2.0 bar/29 psi)
has not been attained after ten minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre.
Please note that tyre sealant may leak out
when unscrewing the filler hose.
X Very slowly drive forwards or reverse
approximately 10 m.
X Pump up the tyre again.
After a maximum of ten minutes, the tyre
pressure must be at least 200 kPa (2.0 bar/
29 psi). G
WARNING
If the required tyre pressure is not reached
after the specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this instance. Damaged tyres and a tyre pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tyre pressure reached G
WARNING
A tyre temporarily sealed with tyre sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed the specified maximum speed with a tyre that
has been repaired using tyre sealant.
The maximum permissible speed for a tyre
sealed with tyre sealant is 80 km/h. The
upper part of the TIREFIT sticker must be
affixed to the instrument cluster where it will be easily seen by the driver.
! After use, excess tyre sealant may run out
of the filler hose. This could cause stains.
Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit. H
Environmental note
Have the used tyre sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
If a tyre pressure of 200 kPa (2.0 bar/29 psi)
has been attained after ten minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre. Flat tyre
343Breakdown assistance Z

lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist
workshop for more information.
! You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery yourself, make sure that:
R you switch off the engine and remove the
key. On vehicles with KEYLESS-GO,
ensure that the ignition is switched off.
Check that all the indicator lamps in the
instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged.
R in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be fitted securely dur- ing operation.
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and smoking
are prohibited when handling the
battery. Avoid creating sparks.
Battery acid is caustic. Avoid con-
tact with the skin, eyes or clothing. Wear suitable protective clothing,
in particular gloves, an apron and a
face mask.
Immediately rinse acid splashes
off with clean water. Consult a doc-
tor if necessary. Wear eye protection.
Keep children away.
Observe this Owner's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event of
an accident.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In such cases, have the battery dis-
connected at a qualified specialist workshop. You can also charge the battery with a
charger recommended by Mercedes-Benz.
For more information, please contact a quali-
fied specialist workshop.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked up for a long period of time.
When you park the vehicle, remove the key if you do not require any electrical consumers.
The vehicle will then use very little energy,
thus conserving battery power. 346
Battery (vehicle)Breakdown assistance

Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jump
leads. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Jump-starting may only be performed using batteries with a nominal voltage of 12 V.
R Only use jump leads that are not damaged and have a sufficient cross-section and insulated
terminal clamps.
R Make sure that the two vehicles do not touch.
Make sure that:
R The jump leads are not damaged.
R Non-insulated parts of the terminal clamps do not come into contact with other metal parts
while the jump leads are connected to the battery.
R The jump leads cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Manual transmission: depress the clutch pedal fully and shift to neutral.
X Automatic transmission: shift the transmission to position P.
X Turn the key to position 0in the ignition lock and remove it.
X Switch off all electrical consumers, e.g. rear window heating, lighting etc.
X Open the bonnet. Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Press together cover :of positive clamp ;and slide it back.
X Connect positive terminal ;on your vehicle to positive terminal =of donor battery B
using the jump lead, beginning with your own battery. Jump-starting
349Breakdown assistance Z

!
Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow cable or tow bar to
the towing eyes or, if available, to the trailer
tow hitch. You could otherwise damage the
vehicle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope
in the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being
towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow
hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance a distance so that the tow rope
does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not be exceeded.
For towing distances over 50 km, the front
axle or the entire vehicle must be raised
and transported.
! To tow vehicles with KEYLESS-GO, use
the key instead of the Start/Stop button.
The automatic transmission may otherwise switch to position Pwhen you open the driver's or front-passenger door which
could damage the transmission.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
Observe the legal requirements for the rele-
vant countries when towing and tow-starting. It is better to have the vehicle transported
than to have it towed.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options:
R transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the
ignition lock
R cannot release the electric parking brake
R cannot shift the transmission to position N
on vehicles with automatic transmis-
sion
The function of the electric parking brake and
the parking lock is dependent on the on-board voltage.
If the on-board voltage is low or if there is a
system malfunction:
R it may not be possible to apply the released
parking brake or
R it may not be possible to shift the trans-
mission to position P
Switch off non-essential consumers, e.g. the
radio.
Deactivate the automatic locking feature
before towing the vehicle (Y page 251). You
could otherwise be locked out when pushing
or towing the vehicle.
Deactivate tow-away protection before tow-
ing away the vehicle (Y page 79). Towing away and tow-starting
351Breakdown assistance Z

Fitting/removing the towing eye
Fitting the towing eye The mountings for the removable towing eyes
are located in the bumpers. They are at the
rear and at the front, under covers :.
X Remove the towing eye from the stowage
space.
The towing eye is located with the vehicle
tool kit under the luggage compartment
floor (Y page 339).
Vehicles with a TIREFIT kit: the towing eye
is located under the tyre inflation compres-
sor.
X Press the mark on cover :inwards in the
direction of the arrow.
X Remove cover :from the opening.
X Screw in the towing eye clockwise to the
stop.
Vehicles with a trailer tow hitch only have a
bracket at the front for the screw-in towing
eye. If you intend to use the vehicle for tow-
ing, fold out the ball coupling (Y page 232)
and secure the towbar to it. Removing the towing eye X
Loosen the towing eye and unscrew it.
X Position cover :on top of the opening in
the bumper and press it in at the bottom
until it engages.
X Place the towing eye in the stowage well
under the luggage compartment floor
(Y page 339).
X Vehicles with a TIREFIT kit: replace the tyre
inflation compressor. Towing the vehicle with the front axle
raised
When towing your vehicle with the front axle
raised, it is important that you observe the
safety instructions (Y page 350).
Only vehicles without 4MATIC can be
towed with the front axle raised.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise, the transmission may be damaged.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa-
ded up and transported.
! The ignition must be switched off if you
are towing the vehicle with the front axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X On vehicles with KEYLESS-GO or the
KEYLESS-GO start function: you must
use the key instead of the Start/Stop but-
ton (Y page 159).
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed. 352
Towing away and tow-startingBreakdown assistance