child lock MERCEDES-BENZ A-CLASS HATCHBACK 2015 User Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: A-CLASS HATCHBACK, Model: MERCEDES-BENZ A-CLASS HATCHBACK 2015Pages: 417, PDF Size: 11.91 MB
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Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident. Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key:
R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function: do not keep the key in the luggage compart-
ment. Otherwise, the key may not be detec-
ted, e.g. when starting the engine using the
Start/Stop button.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 80).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. You can open the rear doors from
inside the vehicle if they are not secured by
the child-proof locks (Y page 68). The anti-
theft alarm system is triggered if the door is 82
KeyOpening and closing
Page 86 of 417

opened from the inside. Switch off the alarm
(Y page 78). G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. Key functions
:
& Locks the vehicle
; % Unlocks the vehicle
X To unlock centrally: press the%but-
ton.
If you do not open the vehicle within
approximately 40 seconds of unlocking:
R the vehicle locks again
R protection against theft is reactivated
X To lock: press the &button.
The key centrally locks/unlocks: R the doors
R the tailgate
R the fuel filler flap
When unlocking, the turn signals flash once.
When locking, they flash three times.
When the locator lighting is activated in Audio
20/COMAND Online, it lights up when it is
dark after the vehicle is unlocked with the
remote control (see separate operating
instructions). You can also set an audible signal to confirm
that the vehicle has been locked. The audiblesignal can be activated or deactivated using
the on-board computer (Y page 252). KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key
in the vehicle.
Locking and unlocking You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you need to carry
the key with you. You can combine the KEY-
LESS-GO functions with the functions of a
conventional key. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using
the & button on the key.
The driver's door and the door at which the
handle is used must both be closed. The key
must be outside the vehicle. When locking or unlocking with KEYLESS-GO, the distance
between the key and the corresponding door
handle must not be greater than 1 m.
A check which periodically establishes a radio connection between the vehicle and the key
determines whether a valid key is in the vehi-
cle. This occurs, for example:
R when starting the engine
R whilst driving
R when the external door handles are
touched
R during convenience closing Key
83Opening and closing Z
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The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice (Y page 86). Emergency key element
General notes If the vehicle can no longer be unlocked with
the key or KEYLESS-GO, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door or the tail-
gate, the anti-theft alarm system will be trig-
gered (Y page 78).
There are several ways to deactivate the
alarm:
X To deactivate the alarm with the key:
press the %or& button on the key.
or X Insert the key into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The key must be in the vehicle.
or X Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically. X
To unlock the fuel filler flap: insert the
key into the ignition lock.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and, at the same time, remove
emergency key element ;from the key.
Further information about:
R unlocking the driver's door (Y page 91)
R unlocking the luggage compartment
(Y page 93)
R locking the vehicle (Y page 92)
Inserting the emergency key element X
Push emergency key element ;com-
pletely into the key until it engages and
release catch :is back in its basic posi-
tion. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. Key
85Opening and closing Z
Page 92 of 417

Problem
Possible causes/consequences and
M
MSolutions You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 306).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate
the double lock function by deactivating the
interior motion sensor (Y page 80). The doors
can then be opened from the inside after the vehicle has been locked from the outside. You
can open the rear doors from inside the vehi- cle if they are not secured by the child-proof
locks (Y page 68). The anti-theft alarm system
is triggered if the door is opened from the
inside. Switch off the alarm (Y page 78). Unlocking and opening the doors
from the inside
X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and opens. Doors
89Opening and closing Z
Page 93 of 417

For all countries except the United King-
dom:
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Y page 68).
If the vehicle has previously been locked with
the key from the outside, opening a door from the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm (Y page 78).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 80).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. You can open the rear doors from
inside the vehicle if they are not secured by
the child-proof locks (Y page 68). The anti-
theft alarm system is triggered if the door is
opened from the inside. Switch off the alarm
(Y page 78). Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. This can be useful if you wish to lock the vehicle before pulling away, for
example. X
To unlock: press button :.
X To lock: press button ;.
If all the doors and the tailgate are closed,
the vehicle locks.
This does not lock or unlock the fuel filler flap. You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the key or KEYLESS-GO.
For all countries except the United King-
dom:
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked with the key from the outside, opening a door from
the inside will trigger the anti-theft alarm sys- tem. Switch off the alarm (Y page 78).
You can open the rear doors from inside the
vehicle if they are not secured by the child-
proof locks (Y page 68).
When a locked door is opened from inside the vehicle, the previous unlocking process will
be observed if the vehicle has been:
R locked with the locking button for the cen-
tral locking or
R locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. Only the door
which has been opened from the inside is
unlocked if only the driver's door had been
previously unlocked.
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not possible to open the doors from inside the 90
DoorsOpening and closing
Page 94 of 417

vehicle. You can deactivate the double lock
function by deactivating the interior motion
sensor (Y page 80). The doors can then be
opened from the inside after the vehicle has
been locked from the outside. You can open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Y page 68). The anti-theft alarm system is
triggered if the door is opened from the
inside. Switch off the alarm (Y page 78).
When a locked door is opened from inside the vehicle, the previous unlocking process will
be observed if the vehicle has been:
R locked with the locking button for the cen-
tral locking or
R locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. Only the door
which has been opened from the inside is
unlocked if only the driver's door had been
previously unlocked. Automatic locking feature
X
To deactivate: press and hold button :
for approximately five seconds until a tone sounds.
X To activate: press and hold button ;for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not hear a tone, the relevant setting has already
been selected. The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore be locked out if:
R the vehicle is being pushed
R the vehicle is being towed
R the vehicle is being tested on a dynamom-
eter
You can also activate and deactivate the auto- matic locking function using the on-board
computer (Y page 251). Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked with
the key or KEYLESS-GO, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered
(Y page 78).
X Take the emergency key element out of the
key (Y page 85).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element anti-
clockwise as far as it will go to position 1. Doors
91Opening and closing Z
Page 97 of 417

Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts a side window from trav-
elling upwards during the automatic closing
process, the side window opens again auto-
matically. During the manual closing process, the side window only opens again automati-
cally after the corresponding switch is
released. The automatic reversing feature is
only an aid and is no substitute for your atten-
tion when closing a side window. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing, make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Opening and closing the side win-
dows
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or 2in the ignition
lock (Y page 157).
X To open manually: press and hold the cor-
responding button.
X To open fully: press the button beyond the
point of resistance and release it.
Automatic operation is started. 94
Side windowsOpening and closing
Page 101 of 417

Problems with the side windows
G
WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing function is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, releasethe switch or push the switch again to reopen the side window. Problem
Possible causes/consequences and
M MSolutions A side window cannot
be closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects.
X Close the side window. A side window cannot
be closed and you can-
not see the cause. If a side window is obstructed during closing and reopens again
slightly:
X Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens
again slightly: X Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed without the anti-entrapment feature. Panorama sliding sunroof
Important safety notes
In the following section, the term "sliding sun-
roof" refers to the panorama sliding sunroof. G
WARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro- cedures. If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, press the
switch briefly in any direction
The opening or closing procedure will be stop-
ped. G
WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. 98
Panorama sliding sunroofOpening and closing
Page 110 of 417

The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed across your hips in the pelvic
area
X Before starting off, adjust the rear-view mir-
ror and the exterior mirrors (Y page 113)
so that you have a good view of road and
traffic conditions.
X Vehicles with a memory function: save
the seat and exterior mirror settings
(Y page 116). Seats
Important safety notes
G
WARNING
If children adjust the seats, they could
become trapped, especially if they are unat-
tended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The seats can still be adjusted when there is
no key in the ignition lock. G
WARNING
When adjusting a seat, you or another vehicle occupant could become trapped by the guiderail of the seat, for instance. There is a risk of
injury.
Make sure that no one has any part of their
body within the sweep of the seat when
adjusting it.
Observe the safety notes on "Airbags"
(Y page 46) and "Children in the Vehicle"
(Y page 57). G
WARNING
If the driver's seat is not correctly engaged, it could unexpectedly move while driving. This could cause you to lose control of the vehicle.
There is a risk of an accident.
Always ensure that the driver's seat is
engaged before starting the vehicle. G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
If you adjust the seat height carelessly, you or other vehicle occupants could be trapped andthereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem.
! To avoid damage to the seats and the seat
heating, observe the following information:
R do not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools. Seats
107Seats, steering wheel and mirrors Z
Page 115 of 417

Problems with the seat heating
Problem
Possible causes/consequences and
M
MSolutions The seat heating has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat heating will
switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
Children could become trapped by the steer-
ing wheel if they adjust it. There is a risk of
injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. Adjusting the steering wheel
G
WARNING
The steering wheel may move unexpectedly if you adjust it while driving. This could cause
you to lose control of the vehicle. There is a
risk of an accident.
Make sure that the steering wheel is locked
before driving off. Never unlock the steering
wheel when the vehicle is in motion. :
Release lever
; Adjusts the steering wheel height
= Adjusts the steering wheel position (fore-
and-aft adjustment)
X Push release lever :down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever :up as far as it will go.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction. 112
Steering wheelSeats, steering wheel and mirrors