stop start MERCEDES-BENZ A-CLASS HATCHBACK 2015 Repair Manual

Tyres
Display messages
Possible causes/consequences and
M
MSolutions Tyre pressure
Tyre pressure
Check tyre(s) Check tyre(s) The tyre pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
Possible causes:
R you have changed the positions of the wheels and tyres or fitted
new wheels and tyres
R the tyre pressure in one or more tyres has dropped
G WARNING
Underinflated tyres pose the following risks:
R the tyres may burst, especially as the load and vehicle speed
increase
R the tyres may wear excessively and/or unevenly, which may
greatly impair tyre traction
R the driving characteristics, as well as steering and braking, may
be greatly impaired
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Safeguard the vehicle against rolling away (Y page 184).
X Check the tyres and, if necessary, follow the instructions for a
flat tyre (Y page 340).
X Check the tyre pressures and, if necessary, correct the tyre
pressure.
X Restart the tyre pressure loss warning system when the tyre
pressure is correct (Y page 364).Check tyre pres‐ Check tyre pres‐
sures sures
then
thenrestart
restart
Run Flat Indicator
Run Flat Indicator The tyre pressure loss warning system generated a display mes-
sage and has not been restarted since.
X Set the correct tyre pressure in all four tyres.
X Restart the tyre pressure loss warning system (Y page 364).Run Run
Flat
Flat Indicator
Indicator
inoperative
inoperative The tyre pressure loss warning system is faulty.
X Consult a qualified specialist workshop. Rectify tyre pres‐
Rectify tyre pres‐
sure sure The tyre pressure is too low in at least one of the tyres, or the tyre
pressure difference between the wheels is too great.
X Check the tyre pressures at the next opportunity (Y page 364).
X If necessary, correct the tyre pressure.
X Restart the tyre pressure monitor (Y page 366). Display
messages
283On-board computer/Displays Z

Display messages
Possible causes/consequences and
M
MSolutions Stop
Stop
vehicle
vehicle Shift
Shift
to P Leave engine
to P Leave engine
running running The automatic transmission has overheated.
X Drive on carefully.
If the display message disappears, the automatic transmission
is available again.
If the multifunction display still shows the display message:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Wait until the automatic transmission has cooled down and the
display message goes out. Auxiliary battery Auxiliary battery
malfunction malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X Consult a qualified specialist workshop.
X Until then, set the transmission to position Pbefore you switch
off the engine.
X Before leaving the vehicle, apply the electric parking brake. Clutch overheated
Clutch overheated
Avoid Avoid
pulling
pulling away
away
If necessary,
If necessary,
quickly release quickly release
and engage the and engage the
clutch clutch The clutch is under considerable load and the permitted operating
temperature has been exceeded. A warning tone also sounds.
Avoid frequent pulling away and driving at walking pace over lon-
ger distances.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Leave the engine running.
The clutch is cooled more quickly with the engine running.
or X If possible, continue driving at a steady speed.
X Remove your foot from the clutch pedal and do not allow the
clutch to slip.
The clutch may also cool down during the journey.
It may take several minutes for it to cool down. When the clutch
has cooled down, the display message disappears. The clutch is
fully operational again. For engine start For engine start
depress clutch depress clutch You have attempted to start the engine without depressing the
clutch pedal.
X Fully depress the clutch pedal.
X Restart the engine. Display
messages
287On-board computer/Displays Z

Display messages
Possible causes/consequences and
M
MSolutions The engine has stalled while pulling away, e.g. because the clutch
pedal was released too quickly.
X Depress the clutch pedal again.
The engine starts automatically.
X Slowly release the clutch pedal to pull away. Trans. Trans.
oil
oiloverhea‐
overhea‐
ted Drive on with
ted Drive on with
care care Mercedes-AMG vehicles: the transmission oil has overheated.
Manual drive program
Mand the temporarily active manual drive
program are no longer available. Engine power output is reduced.
X Allow the vehicle to cool down. 4matic currently 4matic currently
unavailable unavailable 4MATIC has overheated. The vehicle is only driven by the front
wheels.
X Drive on.
The airflow cools 4MATIC more quickly.
When the display message goes out, 4MATIC is available again
and the vehicle is driven by all four wheels. 4matic inoperative 4matic inoperative 4MATIC is malfunctioning. The vehicle is only driven by the front
wheels.
X Consult a qualified specialist workshop. A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. ? The bonnet is open.
A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Close the bonnet. 288
Display
messagesOn-board computer/Displays

Display messages
Possible causes/consequences and
M
MSolutions Ð
Power Power
steering
steering mal‐
mal‐
function See Own‐
function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
If you are able to steer safely: X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. Ð
Steering malfunc‐ Steering malfunc‐
tion See Owner's tion See Owner's
Manual Manual The electric steering lock is malfunctioning.
G WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Do not drive on.
X Consult a qualified specialist workshop. _
Before starting Before starting
the engine, turn the engine, turn
the the
steering
steering wheel.
wheel. The electric steering lock was unable to unlock the steering.
X Remove the key from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the key into the ignition lock again. Telephone No ser‐
Telephone No ser‐
vice vice Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top Top
up
upwasher
washer fluid
fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Top up the washer fluid (Y page 327).290
Display
messagesOn-board computer/Displays

Display messages
Possible causes/consequences and
M
MSolutions Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key does not Key does not
belong to vehicle belong to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. Â
Change key batter‐ Change key batter‐
ies ies The key battery is discharged.
X Replace the battery (Y page 86).Â
Key not detected Key not detected
(red display message) The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Locate the key. Because there is interference from a strong source of radio waves,
the key is not detected whilst the engine is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Insert the key into the ignition lock and bring into key mode. Display
messages
291On-board computer/Displays Z

Engine
Problem
Possible causes/consequences and
M
MSolutions ;
The yellow engine diag-
nostics warning lamp
lights up while the
engine is running. There may be a fault, for example:
R in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system (for vehicles with petrol engines)
R in the fuel system
The emission limit values may be exceeded and the engine may be running in emergency mode.
X Consult a qualified specialist workshop immediately. Vehicles with a diesel engine: the fuel tank has been run dry
(Y
page 183).
X Start the engine three to four times after refuelling.
If the yellow engine diagnostics warning lamp goes out, emer-
gency running mode is cancelled. The vehicle need not be
checked. æ
The yellow reserve fuel
warning lamp is on
while the engine is run-
ning.
The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X Refuel at the nearest filling station. ?
The red coolant warn-
ing lamp lights up while
the engine is running
and the coolant tem-
perature gauge is at the start of the scale. The temperature sensor for the coolant temperature gauge is
faulty.
The coolant temperature is no longer being monitored. There is a risk of engine damage if the coolant temperature is too high.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine. Do not continue driving
under any circumstances.
X Safeguard the vehicle against rolling away (Y page 184).
X Consult a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
301On-board computer/Displays Z

Problem
Possible causes/consequences and
M
MSolutions ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator may
be blocked or the electric engine radiator fan may be malfunc-
tioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).
X Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and top up the coolant, observing the
warning notes (Y page 326).
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the coolant temperature is
below 120 †. The engine may otherwise be damaged.
X Drive to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning. A warning tone
also sounds.
The coolant temperature has exceeded 120 †. The airflow to the
engine radiator may be blocked or the coolant level may be too
low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Never drive with an overheated engine. Driving when your engine is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is a risk of injury.
X Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).302
Warning and indicator lamps in the instrument clusterOn-board computer/Displays

Problem
Possible causes/consequences and
M
MSolutions X
Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and top up the coolant, observing the
warning notes (Y page 326).
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. Driving systems
Problem
Possible causes/consequences and
M MSolutions ·
The red distance warn-
ing lamp lights up while
the vehicle is in motion. The distance to the vehicle in front is too small for the speed
selected.
X Increase the distance. ·
The red distance warn-
ing lamp lights up while
the vehicle is in motion. A warning tone also
sounds. You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
For further information on the distance warning function of COL-
LISION PREVENTION ASSIST PLUS, see (Y page 70).Warning and indicator lamps in the instrument cluster
303On-board computer/Displays Z

Example: vehicles with a petrol engine
Vehicles with a diesel engine except A 160 CDI and
A 180 CDI (176.012) models A 160 CDI and A 180 CDI (176.012) models
X All models except A 160 CDI and A 180
CDI (176.012): pull out oil dipstick :.
X A 160 CDI and A 180 CDI (176.012)
models: release the oil filler cap and pull it
out together with integrated oil dipstick :.
X Wipe off oil dipstick :. X
Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark =
or below, top up with 1.0 l of engine oil.
Topping up engine oil G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre. Engine compartment
325Maintenance and care Z

Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 340)
Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
R a TIREFIT kit (Y page 339)
R an emergency spare wheel (certain coun-
tries only) (Y page 389)
Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It is therefore recommended that you additionallyequip your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteris-
tics, e.g. winter tyres. A TIREFIT kit can be
obtained from a qualified specialist work-
shop.
Information on changing and fitting a wheel
(Y page 367).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 184).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0 . This is the same as the key having been
removed.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(Y page 157).
X Make sure that the passengers are not
endangered as they do so. Make sure that no one is near the danger area while a
wheel is being changed. Anyone who is not
directly assisting in the wheel change
should, for example, stand behind the bar-
rier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
X Place the warning triangle at a suitable dis-
tance (Y page 338). Observe legal require-
ments. MOExtended tyres (tyres with run-flat
characteristics)
General notes With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres. The affected
tyre must not show any clearly visible dam-
age.
You can recognise MOExtended tyres by the
MOExtended marking which appears on the
tyre wall. You will find this marking next to the
tyre size designation, the load-bearing capa-
city and the speed index.
MOExtended tyres may only be used in con-
junction with an activated tyre pressure loss
warning system or tyre pressure monitor.
If a pressure loss warning message
appears in the multifunction display:
R observe the instructions in the display mes-
sages (Y page 283)
R check the tyre for damage
R if driving on, observe the following notes
The driving distance possible in run-flat mode is approximately 80 km when the vehicle is
partially laden and approximately 30 km
when the vehicle is fully laden. 340
Flat tyreBreakdown assistance