check oil MERCEDES-BENZ A-CLASS HATCHBACK 2015 Owners Manual

ECO start/stop function
Automatic engine start .................. 163
Automatic engine switch-off .......... 162
Deactivating/activating ................ .163
General information ....................... 162
Important safety notes .................. 162
Introduction ................................... 162
Electromagnetic compatibility
Declaration of conformity ................ 23
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 57
Emergency key
Unlocking the driver's door .............. 91
Emergency key element
Function/notes ................................ 85
Inserting .......................................... 85
Locking vehicle ................................ 92
Removing ......................................... 85
Emergency release
Driver's door ................................... .91
Emergency spare wheel
General notes ................................ 390
Important safety notes .................. 389
Removing ...................................... .390
Technical data ............................... 392
Emergency unlocking
Tailgate ............................................ 93
Vehicle ............................................. 91
Engine
Display message ............................ 275
ECO start/stop function ................ 162
Engine number ............................... 396
Jump-starting ................................. 348
Running irregularl y......................... 165
Starting (important safety notes )... 159
Starting problems .......................... 165
Starting the engine with the key .... 160
Starting with the Start/Stop but-
ton ................................................. 160
Stopping ........................................ 184
Tow-starting (vehicle) ..................... 354
Warning lamp (engine diagnos-
tics) ............................................... 301
Engine electronics
Notes ............................................. 394 Problem (fault) ............................... 165
Engine jump starting
see Jump starting (engine)
Engine oil
Additives ........................................ 401
Checking the oil level ..................... 324
Checking the oil level using the
dipstick .......................................... 324
Display message ............................ 276
Filling capacity ............................... 401
Notes about oil grade s................... 400
Notes on oil level/consumption .... 324
Temperature (on-board computer, Mercedes-AMG vehicles) ............... 254
Topping up ..................................... 325
Viscosity ........................................ 402
Environmental protection
Returning an end-of-life vehicle ....... 22
ESP ®
(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 254
Characteristics ................................. 74
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 75
Deactivating/activating (except
Mercedes‑ AMG vehicles) ................. 74
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 248
Display message ............................ 258
Function/note s................................ 73
General notes .................................. 73
Important safety guidelines ............. 73
Trailer stabilisation .......................... 76
Warning lamp ................................. 297
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 73
Exhaust
see Exhaust pipe
Exhaust pipe
Cleaning ......................................... 333
Exterior lighting
Cleaning ......................................... 332
see Lights
Exterior mirrors
Adjusting ....................................... 113
Anti-dazzle mode (automatic) ........ 114 10
Index

Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 254
TEMPOMAT
Function/notes ............................. 191
Through-loading ................................ 309
Timing (RACETIMER) .........................254
TIREFIT kit .......................................... 341
Tyre pressure not reached ............. 343
Tyre pressure reached ................... 343
Top Tether ............................................ 60
Total distance recorder .................... 242
Tow-away protection
Activating ......................................... 78
Deactivating ..................................... 79
Function .......................................... .78
Tow-starting
Emergency engine starting ............ 354
Fitting the towing eye .................... 352
Important safety notes .................. 350
Removing the towing eye ............... 352
Towing
Important safety notes .................. 350
Notes for 4MATIC vehicles ............ 354
Transporting the vehicle ................ 353
Towing a trailer
Active Parking Assist ..................... 212
Axle load, permissibl e.................... 406
ESP ®
(Electronic Stability Pro-
gram) ............................................... 76
Failure check for LEDs ................... 234
General notes ................................ 231
Pulling away with a traile r.............. 161
Trailer tow hitch display message .. 289
Towing away
Fitting the towing ey e.................... 352
Removing the towing eye ............... 352
With both axles on the ground ....... 353
With front axle raised ..................... 352
Towing eye ......................................... 339
Traffic Sign Assist
Activating ....................................... 224
Activating/deactivating the warn- ing function .................................... 248
Display message ............................ 280
Function/note s............................. 223
Important safety notes .................. 224
Instrument cluster display ............. 224 Trailer coupling
see Towing a trailer
Trailer towing
7-pin connecto r............................. 234
Blind Spot Assist ............................ 228
Cleaning the trailer tow hitch ......... 333
Coupling up a traile r...................... 233
Decoupling a trailer ....................... 233
Driving tips .................................... 231
Folding in the ball coupling ............ 233
Folding out the ball coupling .......... 232
Important safety notes .................. 229
Lights display message .................. 271
Mounting dimensions .................... 405
Power supply ................................. 234
Trailer load s................................... 406
Transmission
see Automatic transmission
see Manual transmission
Transmission position display
(DIRECT SELECT lever) ...................... 170
Transporting the vehicle .................. 353
Trim pieces (cleaning instruc-
tions) .................................................. 335
Trip computer (on-board com-
puter) .................................................. 242
Trip meter
Calling up ....................................... 242
Resetting (on-board computer) ...... 243
Turn signals
Changing bulbs (front) ................... 128
Changing bulbs (rear) .................... 128
Switching on/of f........................... 122
TV
Operating (on-board computer) ..... 246
see Separate operating instructions
Two-way radio
Frequencies ................................... 394
Installation ..................................... 394
Transmission output (maximum) .... 394
Type identification plate
see Vehicle identification plate
Tyre pressure
Calling up (on-board computer) ..... 364
Display message ............................ 283
Not reached (TIREFIT) .................... 343
Reached (TIREFIT) .......................... 343
Recommended ............................... 362 Index
19

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong 180
RefuellingDriving and parking

Display messages
Possible causes/consequences and
M
MSolutions #
See Owner's Manual See Owner's Manual The battery is not being charged.
A warning tone also sounds.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
! Do not continue driving. The engine could otherwise overheat.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).
X Consult a qualified specialist workshop. #
Stop vehicle See Stop vehicle See
Owner's Manual Owner's Manual The battery is no longer being charged and the battery charge level
is too low.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).
X Observe the instructions in the #See Owner's Manual See Owner's Manual
display message.
X Consult a qualified specialist workshop. 4
Check eng. oil Check eng. oil
lev. when next lev. when next
refuelling refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys when there is too little coolant in the cool-
ing system. Otherwise the engine will be damaged.
X Check the oil level when next refuelling, at the latest
(Y page 324).
X If necessary, top up the engine oil (Y page 325).
If the engine oil needs topping up more often:
X Contact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. 276
Display
messagesOn-board computer/Displays

Display messages
Possible causes/consequences and
M
MSolutions 4
Add Add
1
1litre
litre engine
engine
oil
oil when
when next
next refu‐
refu‐
elling
elling The engine oil level has dropped to the minimum level.
! Avoid long journeys when there is too little coolant in the cool-
ing system. Otherwise the engine will be damaged.
X Check the oil level when next refuelling, at the latest
(Y page 324).
X If necessary, top up the engine oil (Y page 325).
If the engine oil needs topping up more often:
X Contact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.co m.4
Engine oil level Engine oil level
Stop vehicle Stop vehicle
Switch engine off Switch engine off The engine oil level is too low. There is a risk of engine damage.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).
X Check the engine oil level (Y page 324).
X If necessary, top up the engine oil (Y page 325).æ
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X Refuel at the nearest filling station. ç There is very little fuel in the fuel tank.
The auxiliary heating cannot be operated.
X Refuel at the nearest filling station without fail. ¸
Replace Replace
air
aircleaner
cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X Consult a qualified specialist workshop. !
Clean Clean
the
thefuel
fuel fil‐
fil‐
ter
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X Consult a qualified specialist workshop. Display messages
277On-board computer/Displays Z

X
Pull support strut ?out of bracket A.
X Lift up support strut ?and insert it into
yellow retaining clip =.
Closing the bonnet X
Raise the bonnet slightly and, at the same
time, remove support strut ?from yellow
retaining clip =.
X Swing support strut ?down and press it
into bracket Auntil it engages.
X Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Do not press the bonnet
closed. Open the bonnet again and close it with a little more force. Engine oil
General notes Depending on your driving style, the vehicle
consumes up to 0.8 litres of oil per 1,000 km.
The oil consumption may be higher than this
when the vehicle is new or if you frequently
drive at high engine speeds.
Depending on the engine, the oil dipstick may be installed at a different location. When checking the oil level:
R park the vehicle on a level surface
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly, wait approximately
30 minutes before carrying out the meas-
urement
Checking the oil level using the oil dip-
stick G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. 324
Engine compartmentMaintenance and care

Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage to
the engine or to the catalytic converter.
Have excess engine oil siphoned off. Example: engine oil filler cap
X Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, top up with 1.0 lof engine
oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into place.
X Check the oil level again with the oil dip-
stick (Y page 324).
For further information on engine oil, see
(Y page 400). Checking and adding other service
products
Checking the coolant level G
WARNING
The cooling system is pressurised, particu-
larly when the engine is warm. If you open the cap, you could be scalded if hot coolant
sprays out. There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Open
the cap slowly to release the pressure.
! The coolant level must only be checked
and corrected when the engine has cooled
down (coolant temperature under 40 †).
Checking the coolant level when the cool-
ant temperature is over 40 † can lead to
damage to the engine or engine cooling
system. Example
X Park the vehicle on a level surface.
Only check the coolant level if the vehicle is
on a level surface and the engine has
cooled down.
X Turn the key to position 2in the ignition
lock (Y page 157).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
40 †.
X Turn the key to position 0in the ignition
lock (Y page 157). 326
Engine compartmentMaintenance and care

Depending on the operating conditions of the
vehicle, the remaining time or distance until
the next service due date is displayed.
The letter indicates which service is due. A A
stands for a minor service and B
Bfor a major
service. A number or another letter may be
displayed after the letter.
Only for certain countries: the position after
the letter A
A or B Bindicates any necessary addi-
tional maintenance work. If you notify a quali- fied specialist workshop of this display, you
will receive a statement on the associated
costs.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods from the service date shown on the display. Hiding service messages
X Press the aor% button on the steer-
ing wheel. Displaying service messages
X Switch the ignition on.
X Press the =or; button to select the
Serv. Serv. menu.
X Press the 9or: button to select the
ASSYST PLUS
ASSYST PLUS submenu and confirm by
pressing the abutton.
The service due date appears in the multi-
function display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions
or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have,
for example, the air filter, engine oil and oil
filter changed more frequently. The tyres
must be checked more frequently if the vehi-
cle is operated under increased loads. Fur-
ther information can be obtained at a quali-
fied specialist workshop, e.g. a Mercedes-
Benz Service Centre. 328
ASSYST PLUSMaintenance and care

!
Please note the care instructions in the
trailer coupling manufacturer's operating
instructions. X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display. X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz. 334
CareMaintenance and care

Interchanging the front and rear wheels of
differing dimensions can render the general
operating permit invalid.
Observe the instructions and safety notes in
the "Changing a wheel" section (Y page 367).
The wear patterns on the front and rear tyres differ depending on the operating conditions.
Interchange the wheels before a clear wear
pattern has formed on the tyres. Front tyres
typically wear more on the shoulders and the
rear tyres in the centre.
On vehicles that have the same size front and rear wheels, you can interchange the wheels
every 5,000 to 10,000 km depending on the
degree of tyre wear. Ensure the direction of
rotation is maintained.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is interchanged. Check the tyre pressure and, if necessary, restart the tyre pressure loss
warning system or the tyre pressure monitor. Direction of rotation
Tyres with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of aquaplaning. These advantages can only be gained if the tyres are fitted corresponding to the direction of rotation.
An arrow on the sidewall of the tyre indicates
its correct direction of rotation. Storing wheels
Store wheels in a cool, dry and preferably
dark place if they are not being used. Protect
the tyres against oil, grease, petrol and diesel. Fitting a wheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground.
X Apply the electric parking brake manually. X
Move the front wheels to the straight-
ahead position.
X Vehicles with manual transmission:
depress the clutch pedal fully and engage
first or reverse gear.
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0. This is the same as the key having been removed.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(Y page 157).
X If included in the vehicle equipment,
remove the tyre-change tool kit from the
vehicle.
X Safeguard the vehicle against rolling away
(Y page 184).
i Apart from some country-specific var-
iants, vehicles are not equipped with tyre-
changing tools. Some tools for changing a
wheel are specific to the vehicle. For more information on which tools are required to
perform a wheel change on your vehicle,
consult a qualified specialist workshop.
Necessary tyre-changing tools may
include, for example:
R Jack
R Wheel chock
R Wheel wrench 368
Changing a wheelWheels and tyres