jump start MERCEDES-BENZ A-CLASS HATCHBACK 2015 Owners Manual

Activating/deactivating (on the
centre console) .............................. 149
Remote contro l.............................. 149
Axle load, permissible (trailer tow-
ing) ...................................................... 406 B
Bag hook ............................................ 311
Ball coupling
Folding in ....................................... 233
Folding out ..................................... 232
BAS (Brake Assist System) ................. 70
Battery (key)
Checking .......................................... 86
Important safety notes .................... 85
Replacing ......................................... 86
Battery (vehicle)
Charging ........................................ 347
Display message ............................ 276
Important safety notes .................. 344
Jump starting ................................. 348
Belt
see Seat belts
Belt tensioner
Activation ......................................... 55
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 249
Display message ............................ 279
Notes/function .............................. 226
Trailer towing ................................. 228
Bonnet
Active bonnet (pedestrian protec-tion) ............................................... 322
Closing ........................................... 324
Display message ............................ 288
Important safety notes .................. 322
Opening ......................................... 323
Boot lid
see Tailgate
Boot load (maximum) ........................ 404
Brake
EBD .................................................. 77
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 265 Notes ............................................. 402
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Adaptive ........................................... 73
Changing bulb s.............................. 128
Display message ............................ 272
Brakes
ABS .................................................. 69
Adaptive Brake Assist ...................... 72
BAS .................................................. 70
Brake fluid (notes) ......................... 402
Display message ............................ 258
Driving tips .................................... 189
Hill start assist ............................... 161
HOLD function ............................... 204
Important safety notes .................. 189
Parking brake ................................ 185
Warning lamp ................................. 294
Breakdown
Where will I find...? ........................ 338
see Flat tyre
see Tow-starting
see Towing away
Brightness control (instrument
cluster lighting) ................................... 30
Buttons on the steering column ...... 239 C
Calling up a fault see Display messages
Car
see Vehicle
Car wash (care) ................................. 329
Care
Automatic car wash ....................... 329
Carpets .......................................... 335
Display ........................................... 334
Exhaust pipe .................................. 333
Exterior lighting ............................. 332
Gear or selector lever .................... 334
High-pressure cleaner .................... 330
Interior ........................................... 334
Matt paintwork .............................. 331
Note s............................................. 329
Paint .............................................. 330 6
Index

ECO start/stop function
Automatic engine start .................. 163
Automatic engine switch-off .......... 162
Deactivating/activating ................ .163
General information ....................... 162
Important safety notes .................. 162
Introduction ................................... 162
Electromagnetic compatibility
Declaration of conformity ................ 23
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 57
Emergency key
Unlocking the driver's door .............. 91
Emergency key element
Function/notes ................................ 85
Inserting .......................................... 85
Locking vehicle ................................ 92
Removing ......................................... 85
Emergency release
Driver's door ................................... .91
Emergency spare wheel
General notes ................................ 390
Important safety notes .................. 389
Removing ...................................... .390
Technical data ............................... 392
Emergency unlocking
Tailgate ............................................ 93
Vehicle ............................................. 91
Engine
Display message ............................ 275
ECO start/stop function ................ 162
Engine number ............................... 396
Jump-starting ................................. 348
Running irregularl y......................... 165
Starting (important safety notes )... 159
Starting problems .......................... 165
Starting the engine with the key .... 160
Starting with the Start/Stop but-
ton ................................................. 160
Stopping ........................................ 184
Tow-starting (vehicle) ..................... 354
Warning lamp (engine diagnos-
tics) ............................................... 301
Engine electronics
Notes ............................................. 394 Problem (fault) ............................... 165
Engine jump starting
see Jump starting (engine)
Engine oil
Additives ........................................ 401
Checking the oil level ..................... 324
Checking the oil level using the
dipstick .......................................... 324
Display message ............................ 276
Filling capacity ............................... 401
Notes about oil grade s................... 400
Notes on oil level/consumption .... 324
Temperature (on-board computer, Mercedes-AMG vehicles) ............... 254
Topping up ..................................... 325
Viscosity ........................................ 402
Environmental protection
Returning an end-of-life vehicle ....... 22
ESP ®
(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 254
Characteristics ................................. 74
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 75
Deactivating/activating (except
Mercedes‑ AMG vehicles) ................. 74
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 248
Display message ............................ 258
Function/note s................................ 73
General notes .................................. 73
Important safety guidelines ............. 73
Trailer stabilisation .......................... 76
Warning lamp ................................. 297
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 73
Exhaust
see Exhaust pipe
Exhaust pipe
Cleaning ......................................... 333
Exterior lighting
Cleaning ......................................... 332
see Lights
Exterior mirrors
Adjusting ....................................... 113
Anti-dazzle mode (automatic) ........ 114 10
Index

H
Hazard warning lamps Display message ............................ 291
Switching on/off ........................... 123
Head restraints
Adjusting ....................................... 109
Adjusting (manually) ...................... 109
Adjusting (rear) .............................. 110
Fitting/removing (rear) .................. 110
Headlamp
Cleaning system (notes) ............... .403
Headlamp flasher .............................. 123
Headlamps
Misting up ...................................... 124
see Automatic headlamp mode
Heating
see Climate control
High-pressure cleaners .................... 330
Hill start assist .................................. 161
HOLD function
Activating ....................................... 205
Deactivating ................................... 205
Display message ............................ 278
Function/notes ............................ .204
Horn ...................................................... 28 I
Ignition lock see Key positions
Immobiliser .......................................... 77
Indicator and warning lamp
Restraint system ............................ 300
Indicator and warning lamps
COLLISION PREVENTION ASSIST
PLUS .............................................. 303
Coolant .......................................... 301
Engine diagnostics ......................... 301
SPORT handling mode ................... 298
Indicator lamps
Display message ............................ 272
see Warning and indicator lamps
Indicators
see Turn signals
Instrument cluster
Overview .......................................... 30
Settings ......................................... 250 Warning and indicator lamps ........... 31
Instrument cluster lighting .............. 238
Interior lighting
Control .......................................... .125
Emergency lighting ........................ 125
Overview ........................................ 124
Reading lamp ................................. 124
Interior motion sensor
Deactivating ..................................... 80
Function .......................................... .79
Priming ............................................ 79
Switching off .................................... 79
ISOFIX child seat securing system ....59 J
Jack Storage location ............................3 39
Using ............................................. 369
Jump starting (engine) ......................348 K
Key Changing the battery ....................... 86
Checking the battery ....................... 86
Convenience closing feature ............ 95
Convenience opening feature .......... 95
Display message ............................ 291
Door central locking/unlocking ....... 83
Emergency key element ................... 85
Important safety notes .................... 82
KEYLESS-GO start function .............. 84
Loss ................................................. 87
Modifying the programming ............. 84
Positions (ignition lock) ................. 157
Problem (malfunction) ..................... 87
Starting the engine ........................ 160
Key positions
Start/Stop button .......................... 157
Key positions (ignition lock) ............ 157
KEYLESS-GO
Convenience closing ........................ 95
Deactivation ..................................... 83
Locking ............................................ 83
Unlocking ......................................... 83
Kickdown
Driving tips ................................... .174 12
Index

Problem
Possible causes/consequences and
M
MSolutions There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Lock (Y page 91) or unlock (Y page 92) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. The engine cannot be
started using the key. the on-board voltage is too low
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X Check the starter battery and charge it if necessary
(Y page 347).
or
X Jump-start the vehicle (Y page 348).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 86) and replace it if necessary
(Y page 86).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. 88
KeyOpening and closing

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 204) or DISTRONIC
PLUS (Y page 196).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 159). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 348).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Driving
165Driving and parking Z

Useful information
............................338
Where will I find...? ...........................338
Flat tyre ............................................. 340
Battery (vehicle) ................................ 344
Jump-starting .................................... 348
Towing away and tow-starting ........350
Electrical fuses ................................. 355 337Breakdown assistance

G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
R when braking
R in the event of abrupt steering manoeuvres
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci- dent, contact a qualified specialist workshop
immediately. Do not drive any further. Always have work on the battery carried out at a
qualified specialist workshop.
Further information about ABS (Y page 69)
and ESP ®
(Y page 73). G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up.
The highly flammable gas mixture is created
while the battery is charging and when jump-
starting.
Always make sure that neither you nor the
battery is electrostatically charged. Electro-
static charge is created, for example:
R by wearing synthetic fibre clothing
R by friction between clothing and the seat
R when you pull or push the battery across
carpet or other synthetic materials
R when you rub the battery with a cloth G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jump leads.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col- Battery (vehicle)
345Breakdown assistance
Z

If the power supply has been interrupted, e.g.
if the battery was discharged, you will have to:
R set the clock via Audio 20 or COMAND
Online (see separate operating instruc-
tions)
R reset the function for folding the exterior
mirrors in/out automatically, by folding the mirrors out once (Y page 114). Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once. G
WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
! Only
charge the battery using the jump-
start connection point.
The jump-starting connection point is in the
engine compartment (Y page 348).X
Open the bonnet.
X Connect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure (Y page 348).
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case
you may neither jump-start the vehicle nor
charge the battery. The service life of a bat-
tery that has been thawed may be reduced.
The starting characteristics may be impaired,
especially at low temperatures. Have the
thawed battery checked at a qualified spe-
cialist workshop.
Only charge the installed battery with a bat-
tery charger which has been tested and
approved by Mercedes-Benz. A battery
charger unit specially adapted for Mercedes-
Benz vehicles and tested and approved by
Mercedes-Benz is available as an accessory.
This device permits charging of the battery in position. Contact a Mercedes-Benz Service
Centre for information and availability. Read
the battery charger's operating instructions
before charging the battery. Battery (vehicle)
347Breakdown assistance Z

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a positive terminal and an earth point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not breathe in any battery gases. Do not lean over the battery. Keep the batteries out of the reach of children. Immediately rinse off battery acid
thoroughly with plenty of clean water and seek medical attention at once. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Vehicles with a petrol engine:
avoid repeated and lengthy starting attempts. Otherwise,
the non-combusted fuel may damage the catalytic converter.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case you may neither jump-start the vehicle nor charge
the battery. Let the battery thaw first. The service life of a battery that has been thawed may
be reduced. The starting characteristics may be impaired, especially at low temperatures.
Have the thawed battery checked at a qualified specialist workshop. 348
Jump-startingBreakdown assistance

Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jump
leads. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Jump-starting may only be performed using batteries with a nominal voltage of 12 V.
R Only use jump leads that are not damaged and have a sufficient cross-section and insulated
terminal clamps.
R Make sure that the two vehicles do not touch.
Make sure that:
R The jump leads are not damaged.
R Non-insulated parts of the terminal clamps do not come into contact with other metal parts
while the jump leads are connected to the battery.
R The jump leads cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Manual transmission: depress the clutch pedal fully and shift to neutral.
X Automatic transmission: shift the transmission to position P.
X Turn the key to position 0in the ignition lock and remove it.
X Switch off all electrical consumers, e.g. rear window heating, lighting etc.
X Open the bonnet. Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Press together cover :of positive clamp ;and slide it back.
X Connect positive terminal ;on your vehicle to positive terminal =of donor battery B
using the jump lead, beginning with your own battery. Jump-starting
349Breakdown assistance Z