MERCEDES-BENZ A-CLASS HATCHBACK 2021 Owners Manual

#
T To unloc o unloc k t
k the v
he v ehicle:
ehicle: touch the inner sur face
of the door handle. #
T To loc o loc k t
k the v
he v ehicle:
ehicle: touch sensor sur face 1
or 2. #
Conv Conv enience closing:
enience closing: touch recessed sensor
sur face 2 until the closing process has been
comple ted. %
Further information on con venience closing
(/ page 94).
If yo u open theta ilgate from outside, it is auto-
matically unloc ked. Pr Pr
oblems wit
oblems wit h KEYLESS-GO, tr
h KEYLESS-GO, tr oubleshoo
oubleshooting
ting Y
Y
ou can no long
ou can no long er loc
er loc k or unloc
k or unloc k t
k the v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactivated.
R The key battery is weak or dischar ged. #
Activate the function of theke y (/ page 83). #
Check the battery using the indicator lamp
(/ page 82). #
Replace theke y batter y,if necessary
(/ page 84). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 89). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop. Ther Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc ked automatically when theve hi-
cle is switched on and the wheels are turning
fa ster than walking pace. 88
88
Opening and closing

#
T To activ o activ at
at e:
e: press and hold button 2for
appr oximately /ve seconds until an acoustic
signal sounds. #
T To deactiv
o deactiv at
ate:
e: press and hold button 1for
appr oximately /ve seconds until an acoustic
signal sounds.
The red indicator lamp on button 2lights up
once theve hicle is loc ked. In
thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R while theve hicle is being tow- star ted or
pushed
R ifth eve hicle is being tested on a roller dyna-
mome ter Loc Loc
king/unloc
king/unloc king t
king the v
he vehicle wit
ehicle wit h t
h the emer-
he emer-
g
g ency key
ency key Loc
Loc
king/unloc
king/unloc king t
king the dr
he driv
iver's door wit
er's door wit h t
h the
he
emerg
emerg encykey
ency key
% Ifyo u wish tolock theve hicle entirely using
th e emer gency key,/rst press the button for
locking from the inside while the driver's door
is open. Then proceed tolock the driver's
door using the emer gency key. #
Remo vethe emer gency key (/ page 84). #
Inse rtthe emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
straight as possible away from theve hicle until
it re leases. #
Release the door handle. Opening and closing
89
89

#
T To unloc o unloc k:
k:turn the emer gency key anti-cloc k-
wise toposition 1. #
T
To loc
o loc k:
k:turn the emer gency key clockwise to
position 1. #
Carefully press the co ver onto the lock cylin-
der until it engages and is seated /rml y.Loc
Loc
king t
king t he fr
he front passeng
ont passeng er door and r
er door and r ear doors
ear doors #
Insert a suitable object, e.g. the emer gency
ke y,into opening 1onthe door loc k. #
T
T o loc
o loc k t
k the
he leT-hand
leT-hand side of t
side of the v
he vehicle:
ehicle: turn
th e emer gency key anti-clockwise as far as it
will go. #
T
To loc
o loc k t
k the r
he r ight-hand side of t
ight-hand side of t he v
he vehicle:
ehicle: turn
th e emer gency key clockwise as far as it will
go.
If th e loc ked door is then closed, it can no longer
be opened from the outside. Load com
Load com
par
partment
tment Opening t
Opening t
he t
he tailg
ailgate
ate &
D
DAN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il-
ga te is open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening theta ilgate. #
Never drive with theta ilgate open. 90
90
Opening and closing

*
N
N O
OTE
TE Damage totheta ilgate caused by
obstacles abo vetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is su1cient space
behind and abo vetheta ilgate. #
Pull theta ilgate handle. Closing t
Closing t
he t
he tailg
ailgate
ate &
W
W ARNING
ARNING Risk of injury from unsecured
items in theve hicle
If objects, lug gage or loads are not secured or
not secured su1cient ly,they could slip, tip
ov er or be thro wn around and thereby hit vehi-
cle occupants.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug-
ga ge or loads against slipping or tipping
ove r. Obser
vethe no tes on loading theve hicle.
N No ot
tes on closing t
es on closing t he t
he tailg
ailgat
ate:
e: your vehicle is
equipped with automatic keyre cognition. If a key
belonging totheve hicle is de tected in theve hicle,
th eta ilgate will not be loc ked.
No tethat theta ilgate will not be loc ked in thefo l-
lowing situation:
R You ha veloc kedth eve hicle and close theta il-
ga te while a key belonging totheve hicle is
inside theve hicle.
and
R A second key belonging totheve hicle is not
de tected outside theve hicle.
Au tomatic keyre cognition is only an aid and is not
a substitute foryo ur attentiveness. #
Before locking, ensure that at least one key
belonging totheve hicle is outside theve hicle. #
T To close t
o close t he t
he tailg
ailgat
ate:
e: pull theta ilgate down-
wa rds with the handle and let it drop into the
loc k. U
U
nloc
nloc king t
king t he t
he tailg
ailgat
ate wit
e wit h t
h the eme rg
he emerg encykey
ency key R
R
eq
eq uir
uir ements:
ements:
R The rear seat backrest has been folded
fo rw ard.
R The load compartment co ver has been
re mo ved. Opening and closing
91
91

#
Remo vethe emer gency key (/ page 84). #
Inse rtemer gency key2 into opening 1in
th e trim and push it in.
The tailgate will be unloc ked. Side windo
ws
Side windo ws Opening and closing t
Opening and closing t
he side windows
he side wind ows &
W
WARNI NG
ARNI NGRisk of becoming trapped when
opening a side wind ow
When you open a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody is
to uching the side windo w. #
If someone is trapped, release the but-
to n immedia tely or pull it in order to
close the side window again. &
W
WARNING
ARNING Risk of becoming trapped when
closing a side window
When closing a side windo w,body parts could
be trapped in the closing area in the process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the but-
to n immedia tely or press the button in
order toreopen the side windo w. &
W
WARNI NG
ARNI NGRisk of becoming trapped when
ch ildren operate the side windo ws
Children could become trapped if they operate
th e side windo ws,particular lywhen unat ten-
ded. #
Activate thech ild saf ety lock forth ere ar
side wind ows. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Never lea vechildren unattended in the
ve hicle. R
R
eq
eq uir
uir ements:
ements:
R The po wer supply or theve hicle has been
switched on. 92
92
Opening and closing

1
Closing
2 Toopen
The buttons on the driver's door take precedence. #
T
To st
o st ar
art aut
t aut omatic oper
omatic oper ation:
ation:presstheW
button be yond the point of resis tance or pull
and release it. #
T
To int
o int err
errup
upt aut
t aut omatic oper
omatic oper ation:
ation:press or pull
th eW button again. When
theve hicle is switched o., you can con-
tinue tooperate the side windo ws.
This function is available for around four minutes
or until a front door is opened.
A A ut ut omatic rev
omatic rever
ersing function of t
sing function of t he side windows
he side wind ows
If an obs tacle impedes a side window during the
closing process, the side window will open again
automaticall y.The automatic reve rsing function is
only an aid and is not a substitute foryo ur atten-
tiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
W
WARNING
ARNING Risk of becoming trapped
despite there being reve rsing pr otection
on the side window
The reve rsing function does not react:
R tosoT, light and thin objects, e.g. /n gers.
R during resetting.
The reve rsing function cannot pr event some-
one from becoming trapped in these situa-
tions. #
During the closing process, make sure
th at no body parts are in the closing
area. #
If someone becomes trapped, press the
W button toopen the side window
again. A
A
ut
ut omatic function of t
omatic function of t he side windows
he side wind ows In
thefo llowing cases, the side windo wswill be
closed automatically when theve hicle is switched
o.:
R if it starts torain
Ra in is de tected byara in sensor on the wind-
screen.
R inextreme temp eratures
R aTer a cer tain time (depending on the on-
board electrical system voltage)
R ifth ere is a malfunction in the po wer supply
The side windo wswill be closed as far as theve n-
tilation position. Opening and closing
93
93

V
V
ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof:
oof:the side
windo wswill be closed comple tely ifth e sliding
sunroof is open.
If th e side windo wsare obstructed during auto-
matic closing, the side window concerned will
open again slightl y.ATer an other automatic clos-
ing process, the automatic function forth e sun-
ro of and side windo wsmay be deactivated. The
automatic function will be active again the next
time theve hicle is star ted. Conv Conv
enience opening (v
enience opening (v entilating t
entilating the v
he vehicle
ehicle
bef
bef or
ore st
e st ar
arting a jour
ting a jour ne
ney)
y) &
W
WARNING
ARNING Risk of entrapment when open-
ing a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody is
to uching the side windo w. #
Release the button immediately if some-
body becomes trapped. R
R
eq
eq uir
uir ements:
ements:
R The key is in the immediate vicinity of theve hi-
cle. #
Press and hold theÜ button on thekey.
The following functions are per form ed:
R The vehicle is unloc ked.
R The side windo wsare opened.
R The pano ramic sliding roof is opened.
R The seat ventilation of the driver's seat is
switched on.
% Ifth ero ller sunblind of the panoramic sliding
sunroof is closed, thero ller sunblind is
opened /rst. #
T
T o int
o int err
errup
upt conv
t conv enience opening:
enience opening: release the
Ü button. #
T
T o continue conv
o continue conv enience opening:
enience opening: press and
hold theÜ button again. Conv
Conv
enience closing (closing t
enience closing (closing t he v
he vehicle fr
ehicle fr om out-
om out-
side)
side) &
W
WARNING
ARNING Risk of entrapment due tonot
paying attention during con venience clos-
ing
When the con venience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. #
When the con venience closing feature is
operating, moni torth e entire closing
process and make sure that no body
parts are in the closing area. R
R
eq
eq uir
uir ements:
ements:
R The key is in the immediate vicinity of theve hi-
cle. #
Press and hold theß button on thekey.
The following functions are per form ed:
R The vehicle is loc ked.
R The side windo wsare closed.
R The pano ramic sliding roof is closed. 94
94
Opening and closing

#
T
To int
o int err
errup
upt conv
t conv enience closing:
enience closing: release the
ß button. #
T
To continue conv
o continue conv enience closing:
enience closing: press and
hold theß button again.
% Con venience closing also functions with KEY-
LESS-GO (/ page 87). R
R
esol
esol ving pr
ving pr oblems wit
oblems wit h t
h the side wind ows
he side wind ows &
W
W ARNI NG
ARNI NGRisk of becoming trapped or
fata lly injured if reve rsing pr otection is not
activated
If yo u close a side window again immediately
aTer it has been bloc ked, the side window will
close with increased or maximum forc e. The
re ve rsing function is then not active and body
parts may become trapped. #
Make sure that no parts of the body are
in the closing area. #
Tostop the closing process, release the
button or press the button again to
re open the side windo w. A side windo
A side windo
w canno
w cannot be closed and y
t be closed and y ou cannot
ou cannot
see t
see t he cause.
he cause. #
Che cktosee whe ther any objects are in the
wind owguide. #
Adjust the side windo ws.
A
A djus
djus ting t
ting t he side window
he side window s
s
If a side window is obstructed during closing and
re opens again immediatel y: #
Immediately aTer this, pull and hold the cor re-
sponding button again until the side window
has closed and hold the button for at least one
more second (re-adjustment).
The side window will be closed without the
automatic reve rsing function.
If th e side window is obstructed again and
re opens again immediatel y: #
Immediately aTer this, pull and hold the cor re-
sponding button again until the side window
has closed and hold the button for at least one
more second (follo w-up adjustment).
The side window will be closed without the
automatic reve rsing function. The side window
The side window s canno s cannot be opened or closed
t be opened or closed
using t
using t he conv
he conv enience opening f
enience opening f eatur
eature.
e.
Po ssible causes:
R The key battery is weak or dischar ged. #
Check the battery using the indicator lamp
(/ page 82). #
Replace theke y batter y,if necessary
(/ page 84). Sliding sunr
Sliding sunr
oof
oof Opening and closing t
Opening and closing t
he sliding sunr
he sliding sunroof
oof %
The term "sliding sunroof" also refers to the
panorama sliding sunroof. &
W
WARNING
ARNING Risk of becoming trapped when
th e sliding sunroof is being opened and
closed
Body parts may become trapped in thera nge
of mo vement. Opening and closing
95
95

#
During opening and closing, make sure
th at no body parts are in thera nge of
mo vement. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during automatic operation.
The opening or closing process will be
stopped. &
W WARNING
ARNING Risk of entrapment if the slid-
ing sunroof is operated bychildren
Children operating the sliding sunroof could
get caught in the moving parts, particular lyif
unattended. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. &
W
WARNING
ARNING Risk of becoming trapped when
th ero ller sunblind is being opened and
closed
Body parts may become trapped between the
ro ller sunblind and frame or sliding roof. #
When opening or closing, make sure that
no body parts are in thero ller sunblind's
ra nge of mo vement. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during automatic operation.
The opening or closing process will be
stopped. *
N NOOTE
TE Malfunction due tosnow and ice Sn
ow and ice may cause the sliding sunroof to
malfunction. #
Open the sliding sunroof only if it is free
of snow and ice. *
N
NOOTE
TE Damage caused byprotru ding
objects Objects
that pr otru de from the sliding sunroof
may damage the seals. #
Do not allow anything toprotru de from
th e sliding sunroof. *
N
NOOTE
TE Damage tothe panorama sliding
sunroof due tonon-appro vedro of luggage
ra cks The panorama sliding sunroof may be dam-
aged
bythero of luggage rack ifyo u attem ptto
open it when using a roof luggage rack not
te sted and appro vedfo r Mercedes-Benz. #
When a roof luggage rack is /t ted, open
th e panorama sliding sunroof only if this
has been tested and appro vedfor
Mercedes-Benz.
The pano rama sliding sunroof may be raised
to allow ventilation of theve hicle interior. 96 96
Opening and closing

1
Raise
2 Open
3 Close/lo wer
Use the3 button tooperate the panorama
sliding sunroof and thero ller sunblind.
The panorama sliding sunroof can be operated
only when thero ller sunblind is open. #
Check whe ther the sliding sunroof can be
ra ised or opened when a roof luggage rack is
/t ted. #
T To st
o st ar
art aut
t aut omatic oper
omatic oper ation:
ation:pressthe3
button be yond the point of resis tance or pull
and release it. #
T
To int
o int err
errup
upt aut
t aut omatic oper
omatic oper ation:
ation: brie0y press
th e3 button in any direction.
The opening/closing process will be stopped.
A
A ut
ut omatic rev
omatic rever
ersing function of t
sing function of t he sliding sun-
he sliding sun-
r
r oof
oof
If an obstacle obstructs the sliding sunroof during
th e closing process, the sliding sunroof will open
again automaticall y.The automatic reve rsing func-
tion is only an aid and is not a substitute foryo ur
attentiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
W
WARNING
ARNING Risk of becoming trapped
despite there ve rsing function being active
In particular, there ve rsing function does not
re act:
R tosoT, light and thin objects, e.g. /n gers.
R towa rdsth e end of the closing procedure.
R during resetting. #
During the closing process, make sure
th at no body parts are in the closing
area. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during automatic operation.
The closing process will be stopped. A A
ut
ut omatic rev
omatic rever
ersing function of t
sing function of t he r
he roller sunblind
oller sunblind
If an obstacle obstructs thero ller sunblind during
th e closing process, thero ller sunblind will open
again automaticall y.The automatic reve rsing func-
tion is only an aid and is not a substitute foryo ur
attentiveness. Opening and closing
97
97