driver s door MERCEDES-BENZ A-CLASS HATCHBACK 2021 Owners Manual

Symbols
Symbols
.......................................................... 5 5A
A
t a glance
t a glance ...................................................... 6 6
Co ckpit ........................................................... 6
Cockpit (Plug-in-Hybrid) ................................ .10
Indicator and warning lamps (standard) ......... 12
Indicator and warning lamps (widescreen
cockpit) ........................................................ 14
Overhead control panel ................................. 16
Door operating unit and seat adjustment .......18
Emer gencies and breakdowns ....................... 20 Digit Digit
al Owner's Manual
al Owner's Manual ................................. 22 22
Calling up the Digital Owner's Manual ............ 22 Gener
Gener
al not
al notes
es............................................... 24 24
Pr otection of the environment ....................... 24
Ta ke -back of end-of-life vehicles .................... 24
Mercedes-Benz Genuine Parts ........................ 25
Owner's Manual ............................................ 26
Mercedes me App ......................................... 26
Operating saf ety ............................................ 27 Declarations of con
form ity and no tes on
driving in di.erent countries .......................... 29
Diagnostics connection ................................. 39
Quali/ed specialist workshop ........................ 40
Ve hicle registration ....................................... 40
Cor rect use of theve hicle ............................. 40
Information on the REACH regulation ............. 41
No tesfo r persons with electronic medical
aids .............................................................. 41
Implied warranty .......................................... .42
QR code forre scue card .............................. .42
Data storage .................................................42
Copyright ...................................................... 45 Occupant safe Occupant safe
ty
ty ............................................ 46 46
Re straint system .......................................... .46
Seat belts .................................................... .48
Airbags ......................................................... 53
PRE-SAFE ®
system ........................................ 60
Au tomatic measures aTer an accident ........... 61
Safely transporting children in theve hicle ...... 61
No tes on pets in theve hicle .......................... 80 Opening and closing
Opening and closing
...................................... 82 82
Ke y .............................................................. .82
Doors ............................................................ 86
Load compartment ........................................ 90
Side windo ws................................................ 92
Sliding sunroof .............................................. 95
Anti-theT pr otection ...................................... 99 Seats and sto Seats and sto
wing
wing....................................... 102 102
No tes on the cor rect driver's seat position .. 102
Seats ......................................................... .103
St eering wheel ............................................ 112
Easy entry and exitfeature .......................... 113
Memory function ......................................... 114
St ow age areas ............................................ 116
Soc kets ....................................................... 128
Wi reless charging of the mobile phone
and connection with theex terior aerial ........ 130
Fi tting/removing the 0oor mats ................... 132 Light and sight
Light and sight
............................................ 134 134
Exterior lighting ........................................... 134
Interior lighting ............................................ 142 2
2
Contents

R
The seat belt tongue is engaged in the seat
belt buckle of the front passenger seat and
th e front passenger seat is unoccupied. #
Stow objects in a suitable place. #
Only one person should use each seat
belt at any one time. Depending on
the de tected accident situation, the
wind owairbag on the front passenger side may
deplo y.The airbag is deplo yedre ga rdless of
whe ther the front passenger seat is occupied. Pr
ot
Pr otection pro
ection pro vided b
vided b y t
y the airbags
he airbags Depending on
the accident situation, an airbag
may supplement the pr otection o.ered bya cor-
re ctly fastened seat belt. &
W
WARNING
ARNING Risk of injur y or death due to
an inco rrect seat position
If yo u deviate from the cor rect seat position,
th e airbag cannot per form its intended pr otec-
tive function. Each
vehicle occupant must make sure of the
fo llowing:
R Fasten seat belts co rrectl y.Pregnant
wo men must take particular care toensure
th at the lap belt ne ver lies across the
abdomen.
R Adopt the cor rect seat position and keep
as farawa y as possible from the airbags.
R Obser vethefo llowing information. #
Always make sure that there are no
objects between the airbag and vehicle
occupant. To
avo idtherisks resulting from the deployment
of an airbag, each vehicle occupant must obser ve
th efo llowing information in particular:
R Before starting your journe y,adjust your seat
cor rectl y;the driver's seat and front
passenger seat should be mo ved as far back
as possible.
When doing so, alw ays obser vethe informa-
tion on the cor rect driver's seat position
(/ page 102). R
Only hold the steering wheel bythe steering
wheel rim. This allo ws the airbag tobe fully
deplo yed.
R Always lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may
ot herwise be in the deployment area of the
airbags.
R The occupants must alw ayske ep their feet on
th e 0oor. Do not put your feet on the cockpit,
fo rex ample. Your feet may otherwise be in the
deployment area of the airbag.
R Ifch ildren are tr avelling in theve hicle, obser ve
th e additional no tes (/ page 62).
R Always st owand secure objects cor rectl y.
Objects in theve hicle interior may pr event an air-
bag from functioning cor rectl y.Each vehicle occu-
pant must alw ays make sure of thefo llowing in
particular:
R There are no people, animals or objects
between theve hicle occupants and an airbag.
R There are no objects between the seat, door
and door pillar (B-pillar). 54 54
Occupant saf
ety

&
W
WARNI NG
ARNI NGRisk of injury due tomalfunc-
tioning sensors in the door
The function of the airbags can be impaired
due tomodi/cations or incor rect wo rkper-
fo rm ed on the doors or door trim, or if the
doors are damaged. #
Never modify the doors or parts of the
doors. #
Always ha veworkon the doors or door
trim car ried out at a quali/ed specialist
wo rkshop. &
W
WARNING
ARNING Risk of injury due todeplo yed
airbag
A depl oyed airbag no longer o.ers any pr otec-
tion. #
Have theve hicle towe dto a quali/ed
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediatel y. S
S
t
tatus of t
atus of t he fr
he front passeng
ont passeng er fr
er front airbag
ont airbag F
F
unction of t
unction of t he aut
he automatic fr
omatic fr ont passeng
ont passeng er airbag
er airbag
shut
shut o.
o.
The automatic front passen ger airbag shuto. is
able todetect whe ther the front passenger seat is
occupied bya person or a child restraint system.
The front passenger airbag is enabled or disabled
acco rdingl y. &
W WARNI NG
ARNI NGRisk of injury or dea thdue to
objects under the co-driver seat
Objects trapped under the co-driver seat can
inter fere with the function of the automatic
co-driver airbag shuto. or damage the system. #
Do not store any objects under the co-
driver seat. #
When the co-driver seat is occupied,
make sure that no objects are trapped
under the co-driver seat. When /tting a
child restraint system tothe front
passenger seat, obser vetheve hicle-speci/c infor-
mation (/ page 77). Also, alw ays obser vethe
no tes on rear wa rd-facing or forw ard-facing child re
straint systems on the front passenger seat
(/ page 76).
A person on the front passenger seat must
obser vethefo llowing information:
R Fasten seat belts co rrectly (/ page 48).
R Sit in an almost upright seat position with their
back against the seat backrest.
R Sit with their feet resting on the 0oor, if possi-
ble.
The front passenger airbag may otherwise be dis-
abled bymistake, forex ample, in thefo llowing sit-
uations:
R The front passenger transfers their weight by
supporting themsel ves on a vehicle armrest.
R The front passen ger sits in such a wayth at
th eir weight is raised from the seat sur face. &
W
WARNING
ARNING Risk of injury or death due to a
disabled front passenger airbag
The front passenger airbag is disabled when
th ePA SSENGER AIR BAG OFF indicator la mp
is lit. 56 56
Occupant saf
ety

or
R when theve hicle is towing a trailer and there
is a risk of a rear impact
The system will not initiate any braking application
in thefo llowing situations:
R whilst driving
or
R when entering or exiting a parking space while
using Active Parking Assist A A
ut
ut omatic measur
omatic measur es
esaTer
aTer an accident
an accident
Depending on the type and se verity of the acci-
dent, and depending on theve hicle's equipment,
th efo llowing measures can be implemented, for
ex ample:
R automatic braking (post-collision brake)
R activating the hazard warning lights
R triggering an automatic emer gency call
(/ page 320)
R switching o. the engine To
start theve hicle again, switch theve hicle
o. and on once more (/ page 166). Depend-
ing on the type and se verity of the accident,
yo u may no longer be able tostart theve hicle.
R switching o. the fuel supply
R v
v ehicles wit
ehicles wit h h
h hybr
ybr id dr
id dr iv
ive:
e: switching o. the
hy brid system and high-voltage on-board elec-
trical system
R unlocking theve hicle doors
R lowe ring the side windo ws
R displaying the emer gency guide in the multi-
media system display
R switching on the interior lighting
F
F unction of t
unction of t he pos
he post-collision brt-collision br ake
ake
Depending on the accident situation, the post-col-
lision brake can minimise the se verity of a fur ther
collision or evenavo id it.
If an accident is de tected, the post-collision brake
can implement automatic braking. When theve hi-
cle has come toa standstill, the electric parking
brake is automatically applied. The driver can cancel automatic braking
bytaking
th efo llowing actions:
R braking more strongly than automatic braking
R fully depressing the accelerator pedal with
fo rce Saf
Saf
el
ely tr
y tr anspor
anspor ting c
ting childr
hildren in t
en in t he v
he vehicle
ehicle Alw
ay
Alw ays observ
s observ e when c
e when c hildr
hildren ar
en ar e trav
e tr avelling in t
elling in t he
he
v
v ehicle
ehicle %
Also strictly obser vethe saf ety no tesfo rthe
speci/c situation. In this wa yyo u can recog-
nise po tential risks and avoid dangers if chil-
dren are tr avelling in theve hicle
(/ page 62).
Be dilig
Be dilig ent
ent
Bear in mind that negligence when securing a
ch ild in thech ild restraint system ma y haveseri-
ous conse quences. Alw ays be dili gent in securing
a ch ild carefully before every journe y.
Ne ver allow babies and children totrave l sitting
on the lap of ano ther vehicle occupant. Occupant saf
ety
61
61

#
Press the le ver in direction 1(activate) or 2
(deactivate). #
Make sure that thech ild saf ety loc ksare work-
ing proper ly. A
A ctiv
ctiv ating and deactiv
ating and deactiv ating t
ating the c
he child safe
hild safe ty lock
ty lock
f
f or t
or t he r
he r ear side windo ws
ear side windo ws #
T
T o activ
o activ at
ate/deactiv
e/deactiv at
ate:
e: press button 2.
The rear side wind owcan be opened or closed
in thefo llowing cases:
R indicator lamp 1is lit: via the switch on
th e driver's door R
indicator lamp 1is o.: via the switch on
th e cor responding rear door or driver's
door N
No
ot
tes on pe
es on pe ts in t
ts in the v
he vehicle
ehicle &
W
WARNING
ARNING Risk of accident and injury due
to animals leT unsecured or unat tended in
th eve hicle
If yo u lea veanimals in theve hicle unat tended
or unsecured, they could press buttons or
switches, for instance.
An animal ma y:
R activate vehicle equipment and become
trapped, forex ample
R switch systems on or o. and endanger
other road users
Unsecured animals may be thro wn about the
ve hicle in theev ent of an accident, or sudden
steering and braking manoeuvres, and injure
ve hicle occupants. 80 80
Occupant saf
ety

A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the acous
he acous tic loc
tic locking
kingv
ver
er i/-
i/-
cation
cation signal
signal Multimedia system:
4 © 5
Settings 5
Vehicle #
Activate or deactivate Acoustic lock.
% Please observ
Please observ e:
e:
The selected setting forth e acoustic locking
ve ri/cation signal must comply with there le-
va nt national road and tra1c regulations. In
some countries, including German y,using the
acoustic locking veri/cation signal is forbid-
den bytra1c la ws(in accordance with §16
Pa ra. 1 and §30 Para. 1 of the German
national road tra1c regulations). The driver of
th eve hicle must comply with these regula-
tions. In countries where the use of this func-
tion is forbidden, this function is not activated
in theve hicle and must not be activated. Changing t
Changing t
he unloc
he unlocking se
king se ttings
ttings Po
ssible unlocking functions of theke y:
R Central unlocking
R Unlocking the driver's door and fuel /ller 0ap R
Plug-in h Plug-in h ybr ybrid:
id:unlocking the driver's door and
fuel /ller 0ap/soc ket0 ap #
T To switc o switc h be
h betw
tween se
een se ttings:
ttings: presstheÜ
and ß buttons simultaneously for appr ox-
imately six seconds until the indicator lamp
0ashes twice.
Options if the unlocking function forth e driver's
door and fuel /ller 0ap has been selected:
R T To unloc o unloc k t
k the v
he v ehicle centr
ehicle centr ally:
all y: press the
Ü button twice.
R V
Vehicles wit
ehicles wit h KEYLESS-GO:
h KEYLESS-GO: ifyo uto uch the
inner sur face of the door handle on the driv-
er's door, only the driver's door and the fuel
/ller 0ap are unloc ked.
Options if the unlocking function forth e driver's
door and fuel /ller 0ap/soc ket0 ap has been
selected (plug-in-hybrid):
R T
To unloc
o unloc k t
k the v
he v ehicle centr
ehicle centr ally:
all y: press the
Ü button twice.
R V
Vehicles wit
ehicles wit h KEYLESS-GO:
h KEYLESS-GO: ifyo uto uch the
inner sur face of the door handle on the driv-
er's door, only the driver's door and the fuel
/ller 0ap/soc ket0 ap are unloc ked. Deactiv
Deactiv
ating t
ating the function of t
he function of t hekey
he key V
V
ehicles wit
ehicles wit h KEYLESS-GO:
h KEYLESS-GO: ifyo u deactivate the
function of theke y,the KEYLESS-GO functions are
also deactivated. Access or drive authorization by
KEYLESS-GO is then no longer possible with that
particular key.Activate the function of theke y so
th at all its functions will again be available.
Yo u can also deactivate the function of theke yto
re duce the energy consum ption of theke y if you
do not use theve hicle or a keyfo r an extended
period of time. #
T
To deactiv
o deactiv at
ate:
e: press theß button on the
ke y twice in quick succession.
The key indicator lamp 0ashes twice brie0y
and lights up once. #
T
To activ
o activ at
ate:
e: press any but ton on thekey.
% When theve hicle is star ted with theke y in the
st ow age compartment of the centre console,
th e function of theke y is automatical lyactiva-
te d (/ page 166). Opening and closing
83
83

Centr
Centr
all
ally loc
y loc king and unloc
king and unloc king t
king the v
he vehicle fr
ehicle fr om
om
t
t he inside
he inside #
T
To unloc
o unloc k:
k:press button 1. #
T
To loc
o loc k:
k:press button 2.
The red indicator lamp on button 2lights up
once theve hicle is loc ked.
This does not lock or unlock the fuel /ller 0ap. Plug-in h
Plug-in h ybr
ybrid:
id:the soc ket 0ap is also loc ked and
unloc ked. The soc ket 0ap can be opened even if a
ke y is de tected in the car.
The vehicle is not unloc ked:
R ifyo u ha veloc kedth eve hicle using thekey
R ifyo u ha veloc kedth eve hicle using KEYLESS-
GO Loc
Loc
king/unloc
king/unloc king t
king the v
he v ehicle wit
ehicle wit h KEYLESS-GO
h KEYLESS-GO R
R
eq
eq uir
uir ements:
ements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door on which the
door handle is used are closed.
* NO
NOTE
TEVehicle damage due touninten-
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deacti vate the function of theke y in
th ese situations.
or #
Make sure that theke y is at a minimum
dis tance of 3 m away from theve hicle. Obser
vethe no tes:
R onwashing theve hicle in a car wash
(/ page 337)
R on using a high pressure cleaner
(/ page 339) Opening and closing
87 87

#
T To activ o activ at
at e:
e: press and hold button 2for
appr oximately /ve seconds until an acoustic
signal sounds. #
T To deactiv
o deactiv at
ate:
e: press and hold button 1for
appr oximately /ve seconds until an acoustic
signal sounds.
The red indicator lamp on button 2lights up
once theve hicle is loc ked. In
thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R while theve hicle is being tow- star ted or
pushed
R ifth eve hicle is being tested on a roller dyna-
mome ter Loc Loc
king/unloc
king/unloc king t
king the v
he vehicle wit
ehicle wit h t
h the emer-
he emer-
g
g ency key
ency key Loc
Loc
king/unloc
king/unloc king t
king the dr
he driv
iver's door wit
er's door wit h t
h the
he
emerg
emerg encykey
ency key
% Ifyo u wish tolock theve hicle entirely using
th e emer gency key,/rst press the button for
locking from the inside while the driver's door
is open. Then proceed tolock the driver's
door using the emer gency key. #
Remo vethe emer gency key (/ page 84). #
Inse rtthe emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
straight as possible away from theve hicle until
it re leases. #
Release the door handle. Opening and closing
89
89

1
Closing
2 Toopen
The buttons on the driver's door take precedence. #
T
To st
o st ar
art aut
t aut omatic oper
omatic oper ation:
ation:presstheW
button be yond the point of resis tance or pull
and release it. #
T
To int
o int err
errup
upt aut
t aut omatic oper
omatic oper ation:
ation:press or pull
th eW button again. When
theve hicle is switched o., you can con-
tinue tooperate the side windo ws.
This function is available for around four minutes
or until a front door is opened.
A A ut ut omatic rev
omatic rever
ersing function of t
sing function of t he side windows
he side wind ows
If an obs tacle impedes a side window during the
closing process, the side window will open again
automaticall y.The automatic reve rsing function is
only an aid and is not a substitute foryo ur atten-
tiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
W
WARNING
ARNING Risk of becoming trapped
despite there being reve rsing pr otection
on the side window
The reve rsing function does not react:
R tosoT, light and thin objects, e.g. /n gers.
R during resetting.
The reve rsing function cannot pr event some-
one from becoming trapped in these situa-
tions. #
During the closing process, make sure
th at no body parts are in the closing
area. #
If someone becomes trapped, press the
W button toopen the side window
again. A
A
ut
ut omatic function of t
omatic function of t he side windows
he side wind ows In
thefo llowing cases, the side windo wswill be
closed automatically when theve hicle is switched
o.:
R if it starts torain
Ra in is de tected byara in sensor on the wind-
screen.
R inextreme temp eratures
R aTer a cer tain time (depending on the on-
board electrical system voltage)
R ifth ere is a malfunction in the po wer supply
The side windo wswill be closed as far as theve n-
tilation position. Opening and closing
93
93

Yo
u can stop the adjustment process bypressing
one of the memory function position switches. &
W
WARNING
ARNING Risk of becoming trapped if
ch ildren activate the easy entry and exit
fe ature‑
Child ren could become trapped if they acti-
va te the easy entry‑ and exitfeature, particu-
lar lywhen unat tended. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. When
the easy entry and exitfeature is active, the
driver's seat will mo vebackwards and the bac k-
re st will be mo vedto a steeper position when:
R You switch the ignition o. when the driver's
door is open
R You open the driver's door when the ignition is
switched o. %
The driver's seat will then mo vebackwards
only if it is not already at there ar of the seat
adjustment range.
The seat backrest will then mo ve forwards
only if it is not already at the front of the bac k-
re st adjustment range.
The driver's seat will mo veback tothe last drive
position when:
R You switch the ignition on with the driver's
door closed.
R You close the driver's door when the ignition is
switched on
The last drive position will be sa ved when:
R You switch the ignition o..
R You call up the seat settings via the memory
function.
R You sa vethe seat settings via the memory
function. Se
Se
tting t
tting t he easy entr
he easy entr y and e
y and exit f
xit feature
eature Multimedia system:
4 © 5
Settings 5
Vehicle
5 Automatic seat adjustment
5 Easy Entry/Exit #
Activate or deactivate the function. Memor
Memor
y function
y function F
F
unction of t
unction of t he memor
he memory function
y function &
W
WARNING
ARNING Risk of an accident if the mem-
ory function is used while driving
If yo u use the memory function on the driver's
side while driving, you could lose control of
th eve hicle as a result of the adjustments
being made. #
Only use the memory function on the
driver's side when theve hicle is station-
ar y. 114
114
Seats and st
owing