phone MERCEDES-BENZ A-CLASS HATCHBACK 2021 Owners Manual

Symbols
Symbols
.......................................................... 5 5A
A
t a glance
t a glance ...................................................... 6 6
Co ckpit ........................................................... 6
Cockpit (Plug-in-Hybrid) ................................ .10
Indicator and warning lamps (standard) ......... 12
Indicator and warning lamps (widescreen
cockpit) ........................................................ 14
Overhead control panel ................................. 16
Door operating unit and seat adjustment .......18
Emer gencies and breakdowns ....................... 20 Digit Digit
al Owner's Manual
al Owner's Manual ................................. 22 22
Calling up the Digital Owner's Manual ............ 22 Gener
Gener
al not
al notes
es............................................... 24 24
Pr otection of the environment ....................... 24
Ta ke -back of end-of-life vehicles .................... 24
Mercedes-Benz Genuine Parts ........................ 25
Owner's Manual ............................................ 26
Mercedes me App ......................................... 26
Operating saf ety ............................................ 27 Declarations of con
form ity and no tes on
driving in di.erent countries .......................... 29
Diagnostics connection ................................. 39
Quali/ed specialist workshop ........................ 40
Ve hicle registration ....................................... 40
Cor rect use of theve hicle ............................. 40
Information on the REACH regulation ............. 41
No tesfo r persons with electronic medical
aids .............................................................. 41
Implied warranty .......................................... .42
QR code forre scue card .............................. .42
Data storage .................................................42
Copyright ...................................................... 45 Occupant safe Occupant safe
ty
ty ............................................ 46 46
Re straint system .......................................... .46
Seat belts .................................................... .48
Airbags ......................................................... 53
PRE-SAFE ®
system ........................................ 60
Au tomatic measures aTer an accident ........... 61
Safely transporting children in theve hicle ...... 61
No tes on pets in theve hicle .......................... 80 Opening and closing
Opening and closing
...................................... 82 82
Ke y .............................................................. .82
Doors ............................................................ 86
Load compartment ........................................ 90
Side windo ws................................................ 92
Sliding sunroof .............................................. 95
Anti-theT pr otection ...................................... 99 Seats and sto Seats and sto
wing
wing....................................... 102 102
No tes on the cor rect driver's seat position .. 102
Seats ......................................................... .103
St eering wheel ............................................ 112
Easy entry and exitfeature .......................... 113
Memory function ......................................... 114
St ow age areas ............................................ 116
Soc kets ....................................................... 128
Wi reless charging of the mobile phone
and connection with theex terior aerial ........ 130
Fi tting/removing the 0oor mats ................... 132 Light and sight
Light and sight
............................................ 134 134
Exterior lighting ........................................... 134
Interior lighting ............................................ 142 2
2
Contents

Changing bulbs (only
forve hicles with hal-
ogen headlamps) ......................................... 143
Wi ndsc reen wipers and windscreen
wa sher system ............................................ 145
Mir rors ........................................................ 149 Climat
Climat
e contr
e control ol........................................... 153 153
Overview of climate control systems ............ 153
Operating the climate control system .......... 154 Dr
Dr
iving and par
iving and par king
king..................................... 162 162
Driving ........................................................1 62
DY NAMIC SELECT switch ........................... .178
Manual transmission ................................... 181
Au tomatic transmission .............................. .183
Fu nction of the 4MATIC ...............................1 87
Re fuelling .................................................... 188
Charging the high-voltage battery (plug-in
hy brid) ........................................................ 194
Pa rking .......................................................2 11
Driving and driving saf ety sy stems ............... 219
Tr ailer hitch ................................................ .270
Bicycle rack function ................................... 274
Ve hicle towing instructions .......................... 276 Ins
Ins
tr
trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er........................................................... 277 277
No tes on the inst rument display and on-
board computer .......................................... 277
Overview of instrument display .................... 278
Overview of buttons on the steering wheel ... 279
Operating the on-board computer ................2 79
Fu nction of the po wer me ter (plug-in
hy brid) ........................................................ 281
Fu nction of the electric mo tor po wer
av ailability displ ay(plug-in hybrid) ................ 281
Displaying the po wer me ter (plug-in
hy brid) ........................................................ 282
Overview of displa ysinthe inst rument
display ........................................................ 282
Head-up display .......................................... 282 MBUX multimedia syst MBUX multimedia syst
em
em........................... .285
285
Overview and operation ............................... 285
System settings .......................................... 294
Plug-in hybrid settings ................................ .298
Na vigation .................................................. .299
Te lephone ................................................... 308
Mercedes me app ....................................... 311 Mercedes-Benz emer
gency call system ....... 320
Ra dio & media ............................................ .324
Sound settings ............................................ 329 Maint Maint
enance and car
enance and car e
e................................. 330 330
ASS YST PLUS service inter val display .......... 330
Engine compartment ................................... 331
Cleaning and care ....................................... 337 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 346 346
Emer gency .................................................. 346
Flat tyre ...................................................... 348
Battery (vehicle) .......................................... 354
To w- starting or towing away ........................ 358
Electrical fuses ............................................ 364 Wheels and tyr Wheels and tyr
es
es......................................... 368 368
No tes on noise or unusual handling char-
acteristics ................................................... 368
No tes on regula rly inspecting wheels and
tyres .......................................................... .368
No tes on snow chains ................................. 368
Ty re pressure .............................................. 369 Contents
3 3

1
Steering wheel gearshiT paddles →
185
2 Combination switch →
136
3 Instrument displ ay →
278
4 DIRECT SELECT le ver →
183
5 ü Start/stop but ton →
166
è ECO start/s top function →
173
6 Media display →
285
7 Climate control systems →
154
8 £ Hazard warning light system →
137
9 PASSENGER AIR BAG indicator la mps→
57
A Glovecompartment →
119
B Stow age compartment →
119
C Cup holder
D 8 Controller forvo lume and switching
sound on/o. →
285
Ü Switches the MBUX multimedia system
on/o. →
285 E
z Calls up navigation →
287
F | Calls up radio or media →
287
G % Calls up thete lephone →
287
H ß Calls up favo urites →
287
I y Calls up vehicle functions →
287
J c Active Parking Assist →
266
K DYNAMIC SELECT switch →
179
L Touchpad →
287
M Control panel forth e MBUX multimedia system →
279
N Adjusts the steering wheel →
112
O ý Switches the steering wheel heater
on/o. →
113
P Control panel:
On-board computer →
279
Cruise control or variable limi ter →
230
I Active Distance Assist DISTRONIC →
234
Q Diagnostics connection →
39 At
a glance – Cockpit
7
7

W
W
ir
ireless applications in t
eless applications in t he v
he vehicle
ehicle T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Re mo teKeyless Entr y2 0 kHz (9–90 kHz) ≤ 72 dBμA/m at 10m
Wi reless Powe rTr ansmission 105 kHz (90–119 kHz)≤ 42 dBμA/m at 10m
Re mo teKeyless Entr y1 20 kHz (119–135 kHz) ≤ 42 dBμA/m at 10m
Wi reless Powe rTr ansmission 127 kHz (119–135 kHz)≤ 66 dBμA/m at 10m withthe magnetic /eld
strength le vel decreasing 3dB/oct aveabove119
kHz
Ne ar-/eld communication 13.553–13.567 MHz≤ 42 dBμA/m at 10m
Re mo teKeyless Entr y,Garage Door Opener, Tire
Pressure Monitoring 433 MHz (433.05–434.79 MHz)
≤ 10 mW ERP
Block Heater Remo teControl, Garage Door
Opener 868 MHz (868.0–868.6 MHz)≤
25 mW ERP
Block Heater Remo teControl, Garage Door
Opener 869 MHz (868.7–869.2 MHz)≤
25 mW ERP
Blue toot h, Kleer, RLAN, wireless Headphone s2.4 GHz ISM band (2400–2483.5 MHz) ≤ 100 mW EIRP
RLAN 5.1 GHz UNII-1 (5150–5250 MHz)≤ 25 mW EIRP32
32
General no
tes

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Interior Monitoring Radar, RLAN 5.8 GHz UNII-3 (5725–5875 MHz)≤ 25 mW EIRP
Re mo teKeyless Entr y7 .25 GHz UWB (6.0–8.5 GHz) ≤ -41.3 dBm/MHz EIRP mean ≤ 0 dBm/MHz
EIRP peak
76 GHz radar 76–77 GHz ≤ 55 dBm peak EIRP
Carsharing Module NFC:
NFC:
13.553–13.567 MHz
Bluet Bluet ooth
oo th®
®
:
:
2402–2480 MHz NFC:
NFC:
≤ 42 dBμA/m at 10 m
Bluet Bluet
ooth
oo th®
®
:
:
≤ +4 dBm (class 2)
Re ar Seat Enter tainment System
Bluet
Bluet ooth
oo th®
®
:
:
2400–2483.5 MHz
WL WL AN 2.4 GHZ:
AN 2.4 GHZ:
2400–2483.5 MHz
WL WL AN 5 GHz:
AN 5 GHz:
5150–5250 MHz
5725–5875 MHz Bluet Bluet
ooth
oo th®
®
:
:
-0.8 dBm
WL WL AN 2.4 GHZ:
AN 2.4 GHZ:
14.5 dBm
WL WL AN 5 GHz:
AN 5 GHz:
20.5 dBm
13.3 dBm
Tw o-w ayradio (Tel7 telephone control unit) E-GSM (900 MHz)
GSM (1800 MHz) +33 dBm
+30 dBm General no
tes
33 33

Inf
Inf
or
ormation about t
mation about t he
hespeci/c
speci/c absorp
absorption r
tion r ate
ate V
V
ehicle com
ehicle com ponent (designation in
ponent (designation in
accor
accor dance wit
dance wit h EU DoC)
h EU DoC) S
S
AR v
AR v alue in W/kg
alue in W/kg Applicable limit v
Applicable limit value
alue
Ra dio data transmission telephone system 0.24 W/kg 2 W/kg
Hermes 2.1 < 0.4 W/kg2 W/kg
Compensator ECE DE003 & ECE DE004 < 0.2 W/kg 2 W/kg
DA I RS E1 .8 W/kg 2 W/kg
Ta blet PC SM-T230NZ 0.7 W/kg4 W/kg
NRCS2P 0.003 W/kg2 W/kg
NTG7RSU 0.07 W/kg2 W/kg
NTG7 MID, NTG7 HIGH, NTG7 PREMIUM,
NTG7 PREMIUMP LUS, NTG7 MID LFT2,
NTG7 HIGH LFT2, NTG7 PREMIUM LFT2,
NTG7 PREMIUMP LUS LFT2 0.08 W/kg
2 W/kg General no
tes
35 35

Conv
Conv
enience and inf ot
enience and inf otainment functions
ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself.
Depending on theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, /lms or pho-
tosfo r playback in an integ rated multimedia
system
R address book data for use in connection with
an integ rated hands-free system or an integ ra-
te d navigation system
R entered navigation destinations
R data about the use of Internet services These data
for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB 0ash drive or MP3 pla yer.Ifyo u ha veentered
th ese data yourself, you can dele tethem at any
time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in par-
ticular, when you use online services in accord-
ance with the settings that you ha veselected.
Smar
Smar tphone int tphone int egr
egration (e.g. Andr
ation (e.g. Andr oid A
oid Aut
uto or
o or
Apple CarPlay
Apple CarPlay ®
®
)
)
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then control them
by means of the control elements integ rated in
th eve hicle. Images and audio from the smart-
phone can be output via the multimedia system.
Cer tain information is simultaneously transfer red
to your smartphone. Depending on the type and
integ ration, this includes position data, day/night
mode and other general vehicle statuses. For
more information please consult the Owner's
Manual of theve hicle/inf otainment system. This integ
ration allo ws the use of selected smart-
phone apps, such as navigation or music pla yer
apps. There is no fu rther interaction between the
smartphone and theve hicle; in particular, vehicle
data is not directly accessible. The type of addi-
tional data processing is de term ined bythe pro-
vider of the app being used. Which settings you
can make, if an y,depends on the speci/c app and
th e operating system of your smartphone. Online ser Online ser
vices
vices W
W
ir
ireless ne
eless ne tw
twor
ork connection
k connection
If yo ur vehicle has a wireless network connection,
it enables data tobe exch anged between your
ve hicle and additional systems. The wireless net-
wo rkconnection is made possible bytheve hicle's
ow n transmitter and receiver or bya mobile end
device that you ha vebrought into theve hicle, for
ex ample, a smartphone. Online functions can be
used via the wireless network connection. This
includes online services and applications/apps
pr ov ided toyouby the manufacturer or by other
pr ov iders. 44 44
General no
tes

R
There are no ha rdobjects, e.g. coat hangers,
hanging on thegr ab handles or coat hooks.
R There are no accessories, such as mobile navi-
gation devices, mobile phones or cup holders,
within the deployment area of an airbag, e.g.
on the cockpit, on the door, on the side win-
dow or on the side trim.
In addition, no connecting cables, tensioning
straps or retaining straps must be routed or
attached totheve hicle within the deployment
area of an airbag. Alw ays comply with the
accessory manu facturer's ins tallation inst ruc-
tions and, in particular, the no tes on suitable
places for installation.
R There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided by airbags
y airbags &
W
WARNING
ARNING Risk of injury due tomodi/ca-
tions tothe co ver of an airbag
If yo u modify the co ver of an airbag or a1x
objects such as stic kers to it,the airbag may
no longer function cor rectl y. #
Never modify the co ver of an airbag and
do not a1x objects toit. The installation location of an airbag is identi/ed
by the AIRB AGsymbol (/ page 53).
Objects in the deployment area of an airbag may
pr ev ent the airbag from functioning cor rectl y. &
W
WARNI NG
ARNI NGRisk of injury from objects in
th e deployment area of an airbag
Objects in the deployment area of an airbag
can hinder or pr event the cor rect deployment
of the airbag.
The airbag may then deploy in an uncontrolled
manner and may even cause additional inju-
ri es totheve hicle occupants bydeploying. This may be
the case in particular if the airbag
is integ rated into the seat. #
Always st owand secure objects cor-
re ctl y. #
Before commencing your journe y,make
sure that no objects are st owed in the
deployment area of an airbag. &
W
WARNING
ARNING Risk of inju ryor death due to
th e use of unsuitable seat co vers
Due tounsuitable seat co vers,th e airbags
cannot pr otect vehicle occupants as intended.
In addition, the operation of the automatic
front passenger airbag shuto. could be
re stric ted. #
You should only use seat co vers that
ha ve been appr oved forth e cor respond-
ing seats byMercedes-Benz. Occupant sa
fety
55
55

Mercedes-Benz
recommends that you ha vethe
battery replaced at a quali/ed specialist work-
shop. #
Remo vethe emer gency key (/ page 84). #
Press release knob 2down fully and slide
co ver1 inthe direction of the ar row. #
Fold out co ver1 inthe direction of the ar row
and remo ve. #
Remo vebattery compartment 3and take
out the dischar ged batter y. #
Insert the new battery into battery compart-
ment 3. Obser vethe positive pole marking in th
e battery compartment and on the battery
when doing this. #
Push in battery compartment 3. #
Re-attach co ver1 and push it until it
engages. Pr
Pr
oblems wit
oblems wit h t
h the key
he key , tr
, troubleshoo
oubleshoo ting
ting Y
Y
ou can no long
ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle
ehicle
Po ssible causes:
R The key battery is weak or dischar ged. #
Check the battery using the indicator lamp
(/ page 82). #
Replace theke y batter y,if necessary
(/ page 84). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 89). #
Have theke ych ecked at a quali/ed specialist
wo rkshop. Ther
Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of theke y is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce.
Y
Y ou hav
ou hav e los
e lost a key
t a key #
Have theke y deactivated at a quali/ed spe-
cialist workshop. #
If necessar y,ha ve the mechanical lock
re placed as well. Opening and closing
85
85

#
T To unloc o unloc k t
k the v
he v ehicle:
ehicle: touch the inner sur face
of the door handle. #
T To loc o loc k t
k the v
he v ehicle:
ehicle: touch sensor sur face 1
or 2. #
Conv Conv enience closing:
enience closing: touch recessed sensor
sur face 2 until the closing process has been
comple ted. %
Further information on con venience closing
(/ page 94).
If yo u open theta ilgate from outside, it is auto-
matically unloc ked. Pr Pr
oblems wit
oblems wit h KEYLESS-GO, tr
h KEYLESS-GO, tr oubleshoo
oubleshooting
ting Y
Y
ou can no long
ou can no long er loc
er loc k or unloc
k or unloc k t
k the v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactivated.
R The key battery is weak or dischar ged. #
Activate the function of theke y (/ page 83). #
Check the battery using the indicator lamp
(/ page 82). #
Replace theke y batter y,if necessary
(/ page 84). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 89). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop. Ther Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc ked automatically when theve hi-
cle is switched on and the wheels are turning
fa ster than walking pace. 88
88
Opening and closing