stop start MERCEDES-BENZ A-CLASS HATCHBACK 2021 Owners Manual

1
Steering wheel gearshiT paddles →
185
2 Combination switch →
136
3 Instrument displ ay →
278
4 DIRECT SELECT le ver →
183
5 ü Start/stop but ton →
166
è ECO start/s top function →
173
6 Media display →
285
7 Climate control systems →
154
8 £ Hazard warning light system →
137
9 PASSENGER AIR BAG indicator la mps→
57
A Glovecompartment →
119
B Stow age compartment →
119
C Cup holder
D 8 Controller forvo lume and switching
sound on/o. →
285
Ü Switches the MBUX multimedia system
on/o. →
285 E
z Calls up navigation →
287
F | Calls up radio or media →
287
G % Calls up thete lephone →
287
H ß Calls up favo urites →
287
I y Calls up vehicle functions →
287
J c Active Parking Assist →
266
K DYNAMIC SELECT switch →
179
L Touchpad →
287
M Control panel forth e MBUX multimedia system →
279
N Adjusts the steering wheel →
112
O ý Switches the steering wheel heater
on/o. →
113
P Control panel:
On-board computer →
279
Cruise control or variable limi ter →
230
I Active Distance Assist DISTRONIC →
234
Q Diagnostics connection →
39 At
a glance – Cockpit
7
7

#
When closing thero ller sunblind, make sure
th at no body parts are in thera nge of mo ve-
ment. &
W
WARNING
ARNING Risk of becoming trapped
despite reve rsing function
In particular, there ve rsing function does not
re act tosoT, light and thin objects, e.g. /n-
ge rs. #
When closing thero ller sunblind, make
sure that no body parts are in thera nge
of mo vement. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during the automatic closing process.
The closing process will be stopped. A
A
ut
ut omatic functions of t
omatic functions of t he sliding sunr
he sliding sunroof
oof%
The term "sliding sunroof" also refers to the
panorama sliding sunroof. The sliding sunroof will be closed automatically
when theve hicle has been switched o. in thefo l-
lowing situations:
R if it starts torain
Ra in is de tected byara in sensor on the wind-
screen.
R inextreme temp eratures
R aTer a cer tain time (depending on the on-
board electrical system voltage)
R ifth ere is a malfunction in the po wer supply
The sliding sunroof will rise at there ar in order to
continue ventilating theve hicle interior.
If th e sliding sunroof is obstructed during an auto-
matic closing procedure, thero of will be opened
again slightl y.The automatic function forth e slid-
ing sunroof and the side windo wswill then be
deactivated.
R
R ain-closing f ain-closing f eatur
eature when dr
e when dr iving
iving
V
V ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof:
oof:if it
starts torain, thera ised sliding sunroof will auto-
matically be lo wered while theve hicle is in
motion. A
A
ut
ut omatic low
omatic low er
ering function
ing function
V
V ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof:
oof:ifthe
sliding sunroof is raised at there ar, it will auto-
matically be lo wered slightly at higher speeds. At
low speeds, it will be raised again automaticall y. &
W
W ARNI NG
ARNI NGRisk of becoming trapped by
automatic lo wering of the sliding sunroof
At higher speeds, thera ised sliding sunroof
will automatically be lo wered slightly at the
re ar. #
Make sure that nobody reaches into the
sliding sunroof's range of mo vement
while theve hicle is in motion. #
If somebody becomes trapped, brie0y
push the sliding sunroof button forw ards
or backwards. %
By pushing or pulling the3 button, you
can inter rupt the automatic functions "Rain
closing function when driving" and "Automatic
lo we ring". 98 98
Opening and closing

Pr
Pr
iming/deactiv
iming/deactiv atingtow
ating tow-awa
-a wa y pr ot
y pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection.
To w- awa y protection is primed again in thefo llo w-
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle submenu in theSettings main menu to
prime or deactivate tow- awa y protection. F
F
unction of int
unction of int er
erior pr ot
ior pr otection
ection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tected
in theve hicle interior.
Interior pr otection is primed automatically aTer
appr oximately ten seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Interior pr
otection is only primed when thefo llo w-
ing components are closed:
R doors
R tailgate
Interior pr otection is automatically deactivated:
R aTer pressing theÜ button on thekey
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 166)
R aTer unlocking theve hicle using KEYLESS-GO
The following situations can lead toafa lse alarm:
R when there are moving objects such as mas-
cots in theve hicle interior
R when a side wind owis open
R when a panoramic sliding sunroof is open Pr
Pr
iming/deactiv
iming/deactiv ating int
ating int er
erior pr ot
ior pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Interior motion sensor .Interior pr
otection is primed again in thefo llowing
cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle menu under Settingstoprime or deacti-
va te interior pr otection. Opening and closing
101 101

Dr
Dr
iving
iving N
No
ot
tes on Mer
es on Mer cedes-
cedes-AMG v
AMG vehicles
ehicles Obser
vethe no tes on thefo llowing additional top-
ics in the Supplement, as you may otherwise fail
to recognise dangers:
R Emotion Start
R AMG exhaust system
R RACE START
R DRIFT MODE
R AMG RIDE CONTROL
R AMG steering-wheel but tons N
No
ot
tes on plug-in h
es on plug-in h ybr
ybrids
ids N
No
ot
tes on plug-in h
es on plug-in h ybr
ybrid oper
id oper ation
ation &
W
W ARNI NG
ARNI NGRisk of chemical burns and poi-
soning from damaged high-voltage battery
If th e housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. #
Avoid contact with the skin, eyes or
clo thing. #
Immediate lyrinse electrolyte splashes
o. with water and seek medical atten-
tion straight away. &
D
DAN
AN GER
GER Risk of explosion from excessive
internal pressure of the high-voltage bat-
te ry
Flammable gas may escape and ignite in the
eve nt of a vehicle /re. #
Stop thech arging process immediately
in case of unusual odours, smoke or
burn mar ks. #
Leavethe danger zone immediatel y.
Secure the danger zone at a su1cient
distance. #
Call the /re brigade. The
hybrid system combines a combustion engine
with an electric mo tor. Characteristics when
theve hicle is at a standstill:
R The combustion engine is generally switched
o..
R Idle speed only occurs in cer tain instances.
Characteristics when starting theve hicle:
R Ifth e high-voltage battery is su1ciently
ch arge d, theve hicle can be star ted with the
electric drive without the combustion engine
(noiseless start).
R Ifth e high-voltage battery forth e electrical
drive is not su1ciently charge d or the operat-
ing temp erature of the combustion engine has
not been reached, theve hicle can start with
th e combustion engine.
% Depending on the system, it may happen that
ev en though the high-voltage battery is
ch arge d, electric mode has restric ted or no
av ailabilit y.Once the combustion engine has
been operated for long enough, electric mode
is again available without restriction.
% Tostart the combustion engine, the high-volt-
age battery can be used as a star ter batter y. 162 162
Driving and parking

Therefore, obser
vethefo llowing no tes:
R due tosalt build-up on the brake disks and
brakepads, the braking distance can increase
considerably or result in braking only on one
side
R maintain a much greater safe dis tance tothe
ve hicle in front
To remo vesalt build-up:
R brake occasionally while paying attention to
th e tra1c conditions
R carefully depress the brake pedal at the end of
th e journey and when starting the next jour-
ney
N No ot tes on aq
es on aq uaplaning
uaplaning
Aq uaplaning can take place once a cer tain
amount of water has accumulate d onthero ad
sur face.
Obser vethefo llowing no tes during heavy precipi-
ta tion or in conditions in whi chaquaplaning may
occur:
R reduce speed
R avoid tyre ruts R
avoid sudden steering mo vements
R brake careful ly
% Also obser vethe no tes on regula rly ch ecking
wheels and tyres (/ page 368).
N
No ot
tes on dr
es on dr iving t
iving thr
hrough w
ough w at
ater on t
er on t he r
he road sur-
oad sur-
f
f ace
ace
Wa ter which has entered into theve hicle can
damage the engine, electrics and transmission.
Wa ter can also enter the air intake of the engine
and cause engine damage.
Obser vethefo llowing if you must drive thro ugh
wa ter:
R The water,when calm, may only reach the
lo we r edge of theve hicle body.
R Drive at a maximum speed of 10 km/h; water
can otherwise enter theve hicle interior or
engine compartment.
R Vehicles tr avelling in front, or oncoming vehi-
cles, can create waves which may exceed the
maximum permissible dep thofthewa ter.
The braking e.ect of the brakes is reduced aTer
fo rd ing. Brake carefully while paying attention toth
e tra1c conditions until braking po wer has been
fully restored. EC EC
O st
O st ar
art/st
t/st op function
op function EC
EC
O st
O st ar
art/st
t/st op function
op function
% The ECO start/stop function is not available
in all drive prog rams, depending on the
engine. Obser vethe status display in the
inst rument display forth is.
If all vehicle- related conditions for an automatic
engine stop are met, the engine is switched o.
automaticall y:
R V
V ehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: You brake
th eve hicle, shiT into neutral iwhen tr avel-
ling at a low speed and then release the clutch
pedal.
R V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: Yo u
brake theve hicle toa standstill in transmis-
sion position hori.
R You activate the HOLD function or engage
transmission position j.172
172
Driving and parking

%
Ifth e system de tects an intelligent stop inhibi-
to r,fo rex ample, a stop sign, the engine will
not stop.
If yo u activate the HOLD function or engage
th e park position j,the engine can be
switched o. in spite of an intelligent stop
inhibitor.
% In transmission position k,the engine is not
switched o. automatically even when the
HOLD function is switched on.
The engine restarts au tomatically in thefo llowing
cases:
R V Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: Yo u
depress the clutch pedal.
R V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: Yo u
shiT into transmission position hork.
R You depress the accelerator pedal.
R An automatic vehicle engine start is requ ired.
St atus displ ayinthe inst rument displa y:
R The symbol è(gre en) appears when the
ve hicle is at a standstill: The engine was
switched o. bythe ECO start/s top function. R
The symbol ç(yellow) appears when the
ve hicle is at a standstill: Not all vehicle condi-
tions for an engine stop ha vebeen met.
R Neither the symbol ènorç appears
when theve hicle is at a standstill: An intelli-
ge nt stop inhibitor was de tected, e.g. a stop
sign.
R The symbol sappears: The ECO start/
stop function is deactivated or there is a mal-
function.
If th e engine was switched o. bythe ECO start/
stop function and you lea vetheve hicle, a warning
to ne sounds and the engine is not restar ted. In
addition, the display message Vehicle is opera-
tional Switch off ignition before exiting appears
in the inst rument displa y.Ifyo u do not switch o.
th eve hicle, it is automatically switched o. aTer
th re e minutes. Deactiv
Deactiv ating or activ
ating or activ ating t
ating the EC
he ECO st
O star
art/st
t/st op
op
function
function #
Press button 1.
A display appears in the inst rument clus ter
when switching the ECO start/s top function
o./on.
% A continuous sdisplay appears in the
inst rument clus ter while the ECO start/s top
function is deactivated. Driving and pa
rking
173
173

#
Press DYNAMIC SELECT switch 1forw ards
or backwards.
The drive prog ram selected appears in the
inst rument displa y. #
Press DYNAMIC SELECT button 2.
The DYNAMIC SELECT menu appears in the
inst rument displa y. #
Press DYNAMIC SELECT button 2again.
The chosen drive prog ram appears. Con/gur Con/gur
ing
ingD
DYN
YNAMIC SELECT (multimedia sy AMIC SELECT (multimedia sy s-
s-
t
t em)
em) Multimedia system:
4 © 5
Settings 5
Vehicle
5 DYNAMIC SELECT
Se
Se tting dr
tting dr iv
ive pr
e pr ogr
ogram I
am I #
Select Individual configuration . #
Select and set a categor y.
Switc
Switc hing t
hing t he r
he rest
estor
oration displa
ation displa y on or
y on oro.
o. #
Switch Ask when starting on or o..
F
F unction on:
unction on: the next time theve hicle is star ted a
prom ptappears asking whe ther the last active
drive prog ram should be restored.
F
F unction on:
unction on: the next time theve hicle is star ted a
prom ptappears asking whe ther the last active
drive prog ram should be restored. If the ECO
start/s top function was deacti vated, an additional prom
ptappears asking if the function should
re main deactivated.
% The prom ptappears only if the pr eviously
active settings deviate from the standard set-
tings.
F
F unction
unction o.:
o.:the next time theve hicle is star ted
th eA drive prog ram is set automaticall y.The
ECO start/stop function is activated automati-
call y.
F F unction
unction o.:
o.:ifth eÎ drive prog ram wa sthe
last one active, and all requ irements forth e drive
prog ram are ful/lled, this will be automatically
selected the next time theve hicle is star ted. If
ano ther drive prog ram wa s active, then theA
drive prog ram is set automaticall y.
% This function must be activated for each user
pro/le separatel y.Only when this function is
activated will the drive prog ram and ECO
start/s top setting forth e pr evious journey be
sa vedfo rth ere specti veuser pro/le.
% This function must be activated for each user
pro/le separatel y.The drive prog ram forthe
re specti veuser pro/le of the last driver is only
stored if this function is activated. 180
180
Driving and parking

R
You open the driver's door when theve hicle is
at a standstill or when driving at a very low
speed and the transmission position is hor
k.
% Tomanoeuv rewith an open driver's door,
open the driver's door while at a standstill and
engage transmission position hork again.
% Atvery low outside temp eratures below
appr ox. -20°C, you may not be able toshiT
th e transmission from jtoano ther trans-
mission position when theve hicle is switched
o.. If this is the case, only change the trans-
mission position while theve hicle switched
on.
Eng
Eng aging dr
aging dr iv
ive position D
e position D #
Depress the brake pedal and push the DIRECT
SELECT le ver down past the /r stpoint of
re sis tance.
When the automatic transmission is in transmis-
sion position h, it shiTsthege ars automaticall y.
This depends, among other things, on thefo llo w-
ing factors:
R The selected drive prog ram R
The position of the accelerator pedal
R The driving speed Pr
Pr
oblems wit
oblems wit h t
h the tr
he tr ansmission
ansmission The tr
The tr
ansmission has a f
ansmission has a f aulty g
aulty gear
earshiT
shiT
Po ssible cause:
R the transmission is losing oil. #
Have the transmission checked at a quali/ed
specialist workshop immediatel y.
The acceler
The acceler ation c
ation char
har act
acter
eris
istics ge
tics get wt w or
orse, and
se, and
t
t he tr
he tr ansmission no long
ansmission no long er
ershiTs.
shiTs.
Po ssible cause:
R the transmission is in emer gency ope ration
mode. #
Stop theve hicle in accordance with the tra1c
conditions. #
ShiT the transmission toposition j. #
Switch o. theve hicle. #
Wait at least ten seconds. #
Start theve hicle again. #
ShiT the transmission toposition h. #
Have the transmission checked at a quali/ed
specialist workshop immediatel y. Manual
Manual
g
gear
ear shiTing
shiTing *
N
NOOTE
TE Mercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. %
For plug-in hybrids, obser vethe information
re ga rding there ge nerative brake system
(/ page 174). Driving and parking
185
185

#
Screw disposable hose 3onto the opening
of Ad Blue ®
re/ll canis ter4 until hand-tight. #
Screw disposable hose 3onto the /ller neck
of theve hicle until hand-tight. #
LiT up and tip AdBlue ®
re/ll canis ter4.
The /lling process stops when theAd Blue ®
ta nk is comple tely full.
Ad Blue ®
re/ll canis ter4 can be remo ved
when it has been only partial lyem ptied. #
Unscr ewand close disposable hose 3and
Ad Blue ®
re/ll canis ter4 inreve rse order. #
Replace AdBlue ®
/ller cap 2and turn it
clo ckwise until it audibly engages. #
Close fuel /ller 0ap 1.#
Switch on theve hicle for at least 60 seconds.
% Ifth eve hicle could not be star ted as the
Ad Blue ®
tank was em pty, it can take up to
60 seconds forth ere /ll tobe de tected. #
Start theve hicle.
% Avoid storing AdBlue ®
re/ll con tainers perma-
nently in theve hicle. Char
Char
ging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery (plug-in
y (plug-in
h
h ybr
ybr id)
id) N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt ery
ery *
N
NOOTE
TE High-voltage battery damage due to
leaving theve hicle idle for lengt hyperiods
of time Lithium-ion batteries
experience a natural self-
dischar ge.
Exhausti vedischarging can therefore occur if
th eve hicle is idle for se veral months. This can
damage the high-voltage batter y. #
Toavo id damage, please obser vethefo l-
lowing recommendations when handling
th e high-voltage batter y. *
N
NO
OTE
TE Accelerated ageing of the high-volt-
age battery As a
result of its basic characteristics, the
storage capacity of and the amount of energy
av ailable from the high-voltage battery
decrease over the course of its life. Due to th
is, bo th the maximum electrical range that
can be achie vedby theve hicle and its maxi-
mum elect rical output can be impaired.
The following factors could accelerate the age-
ing of the high-voltage batter y:
R a high le vel of charge , especially if the
ve hicle is idle for a lengt hyperiod of time
R frequent rapid charging with direct cur rent
(mode 4)
R leaving theve hicle idle for lengt hyperiods
at high ambient temp eratures #
Toavo id accelerated ageing, please
obser vethefo llowing recommendations
when handling the high-voltage batter y. Re
commendations when handling the high-voltage
batter y:
R Only charge the high-voltage battery with
direct cur rent (mode 4) if necessar y.
R If leaving theve hicle idle for lengt hyperiods,
park up theve hicle with a high- voltage battery
ch arge leve l between 25% and 30%. Do not 194
194
Driving and parking

Combo 2
vehicle soc ket #
Press the centre rear section of soc ket 0ap
1 and swing the soc ket 0ap forw ards and
open.
The % indicator lamp 2and status dis-
play 3light up white. %
When theve hicle is switched on (the õ
displ ayis lit in the Instrument Display), soc ket
0ap 1cannot be opened. #
Press cat ch7 tothe leT and fold open
soc ket co ver5.
% Vehicles with a vehicle soc ket combo requ ire
only connection 8forth ech arging cable
connector. Open only the upper part of soc ket
co ver5. #
Tocharge at a mains soc ket, insert the mains
plug into the mains soc ket of theex tern al
po we r source tothe stop and set the maxi-
mum charging cur rent if requ ired
(/ page 199). #
Insert thech arging cable connector into vehi-
cle soc ket connection 8tothe stop. If the
wa llbox/charging station is not equipped with
a ch arging cable, inse rtthe plug of theve hi-
cle's charging cable into thewa llbox/charging
station soc ketto the stop.
Make sure that thech arging cable is not taut
when inser ted. The
# indicator lamp 4and status dis-
play 30ash orange and, as soon as the high-
vo ltage battery is charge d, green.
When thech arging cable is connected totheve hi-
cle, theve hicle cann otbe star ted or mo ved.
At the start of thech arging process, thech arge
le ve l display is shown in the Instrument Display
with a charging prediction. The charging predic-
tion either refers to the predicted charge leve l at
th e set departure time, or the time at which the
high- voltage battery will be fully charge d.
% Depending on thete mp erature, thefa n and
bat tery cooling system may audibly switch on
during thech arging process.
% Ifth eve hicle is idle for lengt hyperiods and
connected tothe mains suppl y,the high-volt-
age battery will be rech arge d automatically as
needed or when electrical consumers are
activated (e.g. the pre-entry climate control). Driving and parking
205 205