service indicator MERCEDES-BENZ B-CLASS 2012 Owners Manual

N
Navigation Menu (on-board computer) ............ 191
see separate operating instructions

Notes on breaking-in a new vehicle 134O
Occupant safety Children in the vehicle .....................50
Important safety notes .................... 38
Oil
see Engine oil


On-board computer
Assistance menu ........................... 194
Audio menu ................................... 192
Convenience submenu .................. 199
Displaying a service message ........ 270
Display messages ..........................200
Factory settings submenu ............. 199
Important safety notes .................. 186
Instrument cluster submenu ..........196
Lighting submenu .......................... 197
Menu overview .............................. 189
Message memory .......................... 200
Navigation menu ............................ 191
Operation ....................................... 187
Service menu ................................. 196
Settings menu ............................... 196
Standard display ............................ 189
Telephone menu ............................ 193
Trip menu ...................................... 189
Vehicle submenu ........................... 198
Video DVD operation ..................... 193
Opening and closing the side trim
panels ................................................. 109
Operating system see On-board computer
Outside temperature display ...........187
Overhead control panel ......................34
Override feature Rear side windows ........................... 58P
Paint code number ............................ 328
Paintwork (cleaning instructions) ...273
Panic alarm .......................................... 38Panorama roof with power tilt/
sliding panel
Opening/closing the roller
sunblind ........................................... 82
Problem (malfunction) .....................82
Resetting ......................................... 82
Panorama sliding sunroof
Important safety notes .................... 80
Parcel net

........................................... 239
Parking ............................................... 149
Important safety notes .................. 149
Parking brake ................................ 150
Position of exterior mirror, front-
passenger side ................................. 94
Rear view camera .......................... 176
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist .....................172
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 203
Electric parking brake ....................150
Warning lamp ................................. 230
Parking lamps
Switching on/off ........................... 100
Parking lamps (changing bulbs) ......108
PARKTRONIC Deactivating/activating ................. 171
Driving system ............................... 169
Function/notes ............................. 169
Important safety notes .................. 169
Problem (malfunction) ...................172
Range of the sensors ..................... 169
Warning display ............................. 170
PASSENGER AIRBAG OFF indicator
lamp ...................................................... 53
Plastic trim (cleaning instructions) . 276
Power washers .................................. 272
Power windows see Side windows
Program selector button .................. 143
Protection of the environment General notes .................................. 20
Pulling away
Automatic transmission ................. 136 Index
13
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ATA (anti-theft alarm system)
X
To arm: lock the vehicle with the
SmartKey.
Indicator lamp : flashes. The alarm
system is armed after approximately
15 seconds.
X To disarm: unlock the vehicle with the
SmartKey.
or
X Insert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R the vehicle with the mechanical key
R a door
R the tailgate
R the hood
X To stop the alarm: insert the SmartKey
into the ignition lock.
The alarm is switched off.
or
X Press the % or & button on the
SmartKey.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that triggered it, for
example. i
If the alarm stays on for more than
30 seconds, the Tele
Aid system initiates a
call to the Customer Assistance Center
automatically. The Tele Aid system will
initiate the call provided that:
R you have subscribed to the Tele Aid
service.
R the Tele Aid service has been activated
properly.
R the necessary mobile phone, power
supply and GPS coverage are available. Theft deterrent locking system
65
Safety Z
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If you have questions about the activation,
contact one of the following telephone
hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after
successfully registering with the
mbrace service (Canada: TELEAID), a user ID
and password will be sent to you by post. USA
only: you can use this password to log onto
the mbrace area under "Owners Online" at
http://www.mbusa.com .
The mbrace system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system To adjust the volume during an mbrace call,
proceed as follows:
X
Press the W or X button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The mbrace system provides various
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call USA only: you can find information and a
description of all available features under
"Owners
Online" at
http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been
detected if one of the following occurs:
R
The indicator lamp

in the SOS button does
not come on during the system self-test.
R The indicator lamp in the F Roadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the ï MB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
- the F Roadside Assistance call
button
- the ï MB Info call button
R The mbrace Inoperative or mbrace
Service Not Activated message
appears in the multifunction display after
the system self-diagnosis.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 252
Features
Stowage and features
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Emergency call
Important safety notes
!
You must have a license agreement to
activate the mbrace service. Make sure
that your system
is activated and ready for
use. To register, press the ï MB Info call
button. If any of the steps mentioned are
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz Customer Assistance Center and the vehicle
occupants.
R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
The mbrace system has not been able to
initiate an emergency call if no voice
connection to the

Response Center has been
established. This can occur, for example, if
the relevant mobile phone network is not
available. The indicator lamp in the SOS
button flashes continuously.
The Call Failed message appears in the
multifunction display and must be confirmed.
In this case, seek assistance by other means.
Making an emergency call G
WARNING
It can be dangerous to remain in the vehicle,
even if you

have pressed the SOS button in an
emergency if:
R you see smoke inside or outside of the
vehicle, e.g. if there is a fire after an
accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with a warning triangle. Features
253
Stowage and features Z
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X
To initiate an emergency call
manually: press cover : briefly to open.
X Press SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover :.
i If the mobile phone network is not
available, mbrace is not able to make an
emergency call. If you leave the vehicle
immediately after
pressing
the SOS button,
you do not know if mbrace has successfully
made the emergency call. In this situation,
seek additional assistance by other means.
Roadside Assistance button X
Press Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.

The indicator
lamp in Roadside Assistance button :flashes while the call is active. The
Connecting Call message appears on
the multifunction
display.

The audio output
is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is
sufficient

GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance center can ascertain the nature of
the problem ( Y page 258).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button : is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available. 254
Features
Stowage and features
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The
Call Failed message appears in the
multifunction display.
X To end a call: press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button X
Press MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.

The indicator
lamp in MB Info call button : flashes while
the connection is being made. The
Connecting Call message appears on
the multifunction display. The audio system
is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is
sufficient

GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available. A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and
on
further

products and services offered
by Mercedes-Benz USA.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end a call: press
the ~
button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call
will

take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. Features
255
Stowage and features Z
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necessary for you to disconnect the battery
yourself, make sure that:
R
you switch off
the engine and remove the
SmartKey. Check that all the indicator
lamps in the instrument cluster are off.
Otherwise, electronic components, such
as the alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic
system may be damaged.
R on vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The
vehicle is secured against rolling away.
You can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take
protective measures when handling
batteries. WARNING
Fire, open flames and smoking are
prohibited when handling the
battery. Avoid creating sparks.
Battery acid is caustic. Avoid
contact with the skin, eyes or
clothing.
Wear suitable protective clothing,
in particular gloves, an apron and
a face mask.
Immediately rinse acid splashes
off with clean water. Consult a
doctor if necessary.
Wear eye protection. Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz
recommends that you only use batteries
which have been tested and approved for
your vehicle by Mercedes-Benz. These
batteries provide increased impact
protection to prevent

vehicle occupants from
suffering acid burns should the battery be
damaged in the event of an accident.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz. Contact a qualified specialist workshop
for further information.
Have the battery charge level checked more
frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for
a lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power. Battery (vehicle)
287
Breakdown assistance Z
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i
If the power supply has been interrupted,
e.g. if you reconnect the battery, you will
have to:
R set the clock (audio system/COMAND,
see the
separate operating instructions).
R reset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once ( Y page 93).Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases can escape

from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with

the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention. G
WARNING
A discharged battery can freeze at
temperatures below freezing point. When
jump-starting the vehicle or charging the
battery, gases can escape from the battery.
There is a risk of an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a
maximum charging voltage of 14.8 V.
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (Y

page 289). X
Open the hood (Y page 266).
X Connect the battery charger to the positive
terminal and ground point in the same
order as when connecting the donor
battery in the jump-starting procedure
(Y page 289).
If, at low temperatures, the indicator lamps/
warning lamps in the instrument cluster do
not light up, it is highly likely that the
discharged battery has frozen. In this case
you may neither jump-start the vehicle nor
charge the battery. The service life of a
thawed-out battery may be shorter. The
starting characteristics can be impaired,
particularly at low temperatures. Have the
thawed-out battery checked at a qualified
specialist workshop.
Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. An accessory
battery charge unit specially adapted for
Mercedes-Benz vehicles and tested and
approved by Mercedes-Benz is available. It
permits the charging of the battery in its
installed position. Contact an authorized
Mercedes-Benz Center for further
information and availability.

Read the battery
charger's operating instructions before
charging the battery. 288
Battery (vehicle)
Breakdown assistance
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Jump-starting
For the jump-starting
procedure, use only the jump-starting connection point, consisting of a
positive terminal and an earth point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not inhale any battery gases. Do not lean over
the battery. Keep children away from batteries. Wash battery acid immediately with water and
seek medical attention. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important

that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging

the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting. G
WARNING
Non-combusted fuel can collect in the exhaust system and ignite. There is a risk of fire. Avoid
repeated and lengthy starting attempts.
! Avoid repeated and

lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
If, at low temperatures, the indicator lamps/warning lamps in the instrument cluster do not
light up, it is highly likely that the discharged battery has frozen. In this case you may neither
jump-start the vehicle nor charge the battery. The service life of a thawed-out battery may be Jump-starting
289
Breakdown assistance Z
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X
Press = or ; on the steering wheel
to select the Service menu.
X Press the 9 or : button to select
Tire Pressure.
X Press the a button.
The Run Flat Indicator Active
Press 'OK' to Restart message
appears in the multifunction display.
If you wish to confirm the restart:
X Press the a button.
The Tire Pressure Now OK? message
appears in the multifunction display.
X Press the 9 or : button to select
Yes.
X Press the a button.
The Run Flat Indicator Restarted
message appears in the multifunction
display.
After a teach-in period, the tire pressure
loss warning system will monitor the set
tire pressures of all four tires.
or
If you wish to cancel the restart:
X Press the % button.
or
X If the Tire Pressure Now OK? message
appears, use the 9 or : button to
select Cancel.
X Press the a button.
The tire pressure values stored at the last
restart will continue to be monitored. Loading the vehicle
Instruction labels for tires and loads
G
WARNING
Overloaded tires can overheat, causing a
blowout. Overloaded tires
can also impair the
steering and driving characteristics and lead
to brake failure. There is a risk of accident.
Observe the load rating of the tires. The load
rating must be at least half of the GAWR of your vehicle. Never overload the tires by
exceeding the maximum load.
:
B-pillar, driver's side
Two instruction labels on your vehicle show
the maximum possible load.
(1) The Tire and Loading Information placard is on the

B-pillar on the driver's side. The
Tire and Loading Information placard
shows the maximum permissible number
of occupants and the maximum
permissible vehicle load. It also contains
details of the tire sizes and
corresponding pressures for tires
mounted at the factory.
(2) The vehicle identification plate is on the B-pillar on the driver's side. The vehicle
identification plate informs you of the
gross vehicle weight

rating. It is made up
of the vehicle weight, all vehicle
occupants, the fuel and the cargo. You
can also find information about the
maximum gross axle weight rating on the
front and rear axle.
The maximum gross axle weight rating is
the maximum weight that can be carried
by one axle (front or rear axle). Never
exceed the maximum load or the
maximum gross axle weight rating for the
front or rear axle. 306
Loading the vehicleWheels and tires
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