MERCEDES-BENZ B-Class 2017 W246 Owner's Manual

The vehicle's high voltage electrical system is
under high voltage.
R Do not handle high-voltage components or
the orange cables of the vehicle's high-volt-
age electrical system.
R Do not touch high-voltage components or the
orange cables of the high-voltage electrical
system when a vehicle has been involved in a
crash.
R Do not touch any damaged components or
the damaged orange cables of the vehicle's
high-voltage electrical system.
R Do not remove the covers of the high-voltage
electrical system components that are
marked with a warning sticker.
Do not leave the vehicle parked for longer than
14 days with a high-voltage battery condition of
charge below 20%.
You can check the condition of charge in the
charge level display (Y page 153). If you park the vehicle and leave it stationary for
longer periods, connect it to a power supply.
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six weeks, the vehicle may suffer damage as a
result of lack of use.
X Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
i Very low or very high outside temperatures
can impair the function of the high-voltage
battery (Y page 119). This can also occur
when the vehicle engine is switched off
(Y page 119). Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a pos- itive terminal and a ground point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected. Jump-starting
249Breakdown assistance
Z

R
It is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Avoid repeated and lengthy starting attempts.
Do not use a rapid-charging device to start the engine.
If the indicator/warning lamps do not light up in the instrument cluster at low temperatures, it is very likely that the discharged battery has frozen. In this case you may neither jump-start the vehicle norcharge the battery. The service life of a thawed-out battery may be shorter. Have the thawed-out
battery checked at a qualified specialist workshop.
If the 12 V battery is discharged, or after the vehicle has been jump-started, the Service
Service
Required Required Do
DoNot
Not Shift
Shift Gears
GearsVisit
VisitDealer
Dealer message appears. There is a malfunction in the
on-board voltage. Visit a qualified specialist workshop immediately.
The drive system cannot be started if the 12 V battery is discharged. This is not dependent on
whether the high-voltage battery is charged or not. The vehicle cannot be jump-started if the high-
voltage battery is discharged. The high-voltage battery must be charged first.
The drive system can be started using another vehicle. R Only use batteries with an equal nominal voltage (12 volts).
R Make sure that the battery of the donor vehicle does not have a significantly lower capacity than
the discharged battery.
R Use jumper cables with a sufficient cross-section and insulated terminal clamps from a qualified
specialist workshop, e.g. an authorized Mercedes-Benz Center.
R Make sure that the two vehicles do not touch.
R Route the jumper cables so that they cannot be caught by rotating components in the engine
compartment.
R Do not disconnect the discharged battery from the vehicle's electrical system. 250
Jump-startingBreakdown assistance

X
Switch off the engine of both vehicles.
X Shift the transmission to position P.
X Switch off all electrical consumers.
X Remove battery cover 0043.
X Connect positive terminal 0044on the vehicle with the flat battery to positive terminal 0087of the
donor vehicle using the red jumper cable. Begin with the flat battery.
X Connect negative terminal 0085of the donor vehicle to negative terminal 0083of the vehicle with the
flat battery using the black jumper cable, beginning with donor vehicle's battery 0084.
X Start the engine of the donor vehicle and run it at idling speed.
X Switch on the ignition in the vehicle with the flat battery.
X If the drive system cannot be activated immediately, wait for approximately 60 seconds between
starting attempts.
If the drive system does not start, call a breakdown service.
i Jumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop. Towing
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the ignition is switched off
R the brake system or the power steering is
malfunctioning
R there is a malfunction in the power supply
or the vehicle's electrical system
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 282).
! When Active Brake Assist or the HOLD func-
tion is activated, the vehicle brakes automat- ically in certain situations. To avoid damage to the vehicle, deactivate these systems in the
following or similar situations:
R when towing the vehicle
R in the car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
Mercedes-Benz recommends that you use an authorized Mercedes-Benz Center for this
purpose. Towing
251Breakdown assistance Z

!
Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Ensure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a white cloth (30 x 30 cm). This will make other road users aware that
the vehicle is being towed.
R Only secure the tow cable to the towing
eye.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high, the vehicles could be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be raised
or the entire vehicle raised and transported.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! To tow vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button.
The transmission may otherwise shift to posi- tion Pwhen you open the driver's or front-
passenger door, which could damage the
transmission.
Observe the legal requirements for the relevant countries when towing away.
Make sure that no charging cable is plugged in.
The parking lock cannot be released if a charg-
ing cable is plugged in.
It is better to have the vehicle transported than
to have it towed away. If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow-
ing options:
R transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases.
Observe the following notes.
The vehicle may not be towed and must always be transported if:
R the multifunction display is not working
R one of more of the following warning lamps is
lit up:
- Drive system
- 12 V battery
R one or both of the following display messages
have appeared:
- Stop Switch Engine Off
Stop Switch Engine Off
- Service Required Do Not Shift Service Required Do Not Shift
Gears Visit Dealer Gears Visit Dealer
R you have to tow the vehicle over a longer dis-
tance than 30 miles (50 km).
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in the
ignition lock
R cannot release the electric parking brake
R cannot move the transmission to position N
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys- tem malfunction:
R the electric parking brake may not be applied
in certain circumstances, or
R the transmission may not be shifted to P
Switch off non-essential consumers, e.g. the
radio.
Disarm the automatic locking feature before the
vehicle is towed (Y page 166). You could other-
wise be locked out when pushing or towing the
vehicle. 252
TowingBreakdown assistance

Installing/removing the towing eye
Installing the towing eye The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers 0043.
X Remove the towing eye from the stowage
space.
The towing eye is located in the stowage well
under the cargo compartment floor.
Vehicles with the TIREFIT kit: the towing eye is
beneath the tire inflation compressor.
X Press the mark on cover 0043inwards in the
direction of the arrow.
X Take cover 0043off the opening.
X Screw in the towing eye clockwise to the stop.
Removing the towing eye X
Unscrew and remove the towing eye.
X Place the towing eye in the stowage well
beneath the cargo compartment floor in the
cargo compartment (Y page 241).
X Vehicles with the TIREFIT kit: put back the tire
inflation compressor. Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 251). X
Vehicles with KEYLESS-GO: use the Smart-
Key instead of the Start/Stop button
(Y page 110).
The transmission automatically shifts to posi-
tion Pwhen you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock. In order to ensure
that the transmission stays in position Nwhen
towing the vehicle, you must observe the fol-
lowing points:
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 2in the ignition
lock.
X Depress and hold the brake pedal.
X Shift the transmission to position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 89).
X Leave the SmartKey in position 2in the igni-
tion lock.
If the 12 V battery indicator lamp lights up, you must observe the following points:
X Pull over and stop the vehicle safely as soon
as possible, paying attention to road and traf-
fic conditions.
X Shift the transmission to position P.
X Apply the electric parking brake.
i In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the indicator lamps for the direction of travel flash. After
resetting the combination switch, the hazard
warning lamp starts flashing again. Towing the vehicle with the front axle
raised
Observe the important safety notes when tow-
ing your vehicle with the front axle raised
(Y page 251).
! The ignition must be switched off if the vehi-
cle is being towed with the front axle raised.
Otherwise, ESP ®
may intervene and damage
the brake system. Towing
253Breakdown assistance Z

X
Vehicles with KEYLESS-GO: use the Smart-
Key instead of the Start/Stop button
(Y page 110).
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the transmission to position P.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the automatic locking
(Y page 166).
X Switch on the hazard warning lamps
(Y page 89).
X Turn the SmartKey in the ignition lock to posi-
tion 0and leave the SmartKey in the ignition
lock. Towing the vehicle with the rear axle
raised
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 251).
! The ignition must be switched off if you are
towing the vehicle with the rear axle raised.
Intervention by ESP ®
could otherwise dam-
age the brake system.
The transmission automatically shifts to posi-
tion Pwhen you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock. In order to ensure
that the transmission stays in position Nwhen
towing the vehicle, you must observe the fol-
lowing points:
X Vehicles with KEYLESS-GO: use the Smart-
Key instead of the Start/Stop button
(Y page 110).
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 2in the ignition
lock.
X Depress and hold the brake pedal.
X Shift the transmission to position N.
X Release the brake pedal.
X Apply the electric parking brake.
X Switch off the automatic locking
(Y page 166). X
Bring the front wheels into the straight-ahead
position.
X Switch on the hazard warning lamps
(Y page 89).
X Turn the SmartKey in the ignition lock to posi-
tion 0and leave the SmartKey in the ignition
lock. Transporting the vehicle
All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
X Turn the SmartKey to position 2in the ignition
lock (Y page 109).
X Shift the transmission to position N.
As soon as the vehicle has been loaded: X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the ignition
lock and remove it.
X Secure the vehicle.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur- poses. Fuses
Important safety notes
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
! Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the system concerned.
Only use fuses marked with an "S". Other- 254
FusesBreakdown assistance

wise, components or systems could be dam-
aged.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it is
lying correctly on the fuse box. Moisture seep-
ing in or dirt could otherwise impair the oper- ation of the fuses.
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions stop
operating.
Blown fuses must be replaced with fuses of the same rating, which you can recognize by the
color and value. The fuse ratings are listed in the
fuse allocation chart.
The fuse allocation chart is in the fuse box in the front-passenger footwell (Y page 256).
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified special- ist workshop, e.g. an authorized Mercedes-Benz
Center. Before changing a fuse
X Secure the vehicle against rolling away
(Y page 128).
X Switch off all electrical consumers.
X Vehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the driv-
er's door.
The vehicle electronics now have status 0.
This is the same as the SmartKey having been removed.
The fuses are located in various fuse boxes: R Fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed in
the direction of travel
R Fuse box in the front-passenger footwell
The fuse allocation chart is on the fuse box in the front-passenger footwell (Y page 256). Fuse box in the engine compartment
G
WARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood. X
Open the hood.
X Use a dry cloth to remove any moisture from
the fuse box.
X To open: unclip hood release cable 0085from
bracket 0087.
X Open retaining clamps 0044.
X Fold cover 0043up in the direction of the arrow
and remove it. X
To close: check whether the seal is seated
correctly in cover 0043.
X Insert cover 0043at the back into openings 0083
on the fuse box.
X Slide hood release cable 0085to the side and
hold if necessary.
X Fold down cover 0043.
X Clip hood release cable 0085into bracket 0087. Fuses
255Breakdown assistance Z

X
Hook clamps 0044into the fuse box and close.
X Close the hood. Fuse box in the front-passenger foot-
well X
To open: open the front-passenger door.
X Remove the floormat.
X Fold out perforated floor covering 0043in the
direction of the arrow. X
To release cover 0087, press retaining
clamp 0044.
X Fold out cover 0087in the direction of the arrow
to the catch.
X Remove cover 0087forwards.
Fuse allocation chart 0085is located on the
lower right-hand side of cover 0087.
X To close: insert cover 0087on the left-hand side
of the fuse box into the retainer.
Cover 0087engages in the retainers.
X Fold down cover 0087until clamps 0044lock audi-
bly.
X Fold back perforated floor covering 0043.
X Install the floormats. 256
FusesBreakdown assistance

Important safety notes
G
WARNING
If wheels and tires of the wrong size are used, the wheel brakes or suspension components
may be damaged. There is a risk of an acci-
dent.
Always replace wheels and tires with those
that fulfill the specifications of the original
part.
When replacing wheels, make sure to use the
correct:
R designation
R model
When replacing tires, make sure to use the
correct:
R designation
R manufacturer
R model G
WARNING
A flat tire severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of accident.
Tires without run-flat characteristics:
R do not drive with a flat tire.
R immediately replace the flat tire with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop.
Tires with run-flat characteristics:
R pay attention to the information and warn-
ing notices on MOExtended tires (tires with
run-flat characteristics).
Accessories that are not approved for your vehi-
cle by Mercedes-Benz or are not being used cor- rectly can impair the operating safety.
Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and inquire about:
R suitability
R legal stipulations
R factory recommendations Further information regarding wheels and tires
can be found under "Wheel/tire combinations"
(Y page 279).
You can ask for information regarding permitted
wheel-tire combinations at an authorized
Mercedes-Benz Center.
Information on tire pressure can be found:
R on the Tire and Loading Information placard
on the B-pillar on the driver's side
(Y page 266)
R in the tire pressure table in the charge socket
flap (Y page 124)
R under "Tire pressure" (Y page 260) Operation
Information on driving
Check the tire pressure when the vehicle is
heavily laden and adjust prior to a trip.
While driving, pay attention to vibrations, noises
and unusual handling characteristics, e.g. pull-
ing to one side. This may indicate that the
wheels or tires are damaged. If you suspect that a tire is defective, reduce your speed immedi-
ately. Stop the vehicle as soon as possible to
check the wheels and tires for damage. Hidden tire damage could also be causing the unusual
handling characteristics. If you find no signs of
damage, have the tires and wheels checked at a
qualified specialist workshop.
When parking your vehicle, make sure that the
tires do not get deformed by the curb or other
obstacles. If they cannot be avoided, drive over
obstacles such as curbs slowly and at an obtuse
angle. Otherwise, you may damage the wheels
or tires. Regular checking of wheels and tires
G
WARNING
Damaged tires can cause tire inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident.
Check the tires regularly for signs of damage
and replace any damaged tires immediately. Operation
257Wheels and ti res Z

Check wheels and tires for damage at least once
a month. Check wheels and tires after driving
off-road or on rough roads. Damaged wheels
can cause a loss of tire pressure. Pay particular
attention to damage such as:
R cuts in the tires
R punctures in the tires
R tears in the tires
R bulges on tires
R deformation or severe corrosion on wheels
Regularly check the tire tread depth and the
condition of the tread across the whole width of
the tire (Y page 258). If necessary, turn the
front wheels to full lock in order to inspect the
inner side of the tire surface.
All wheels must have a valve cap to protect the valve against dirt and moisture. Do not mount
anything onto the valve other than the standard
valve cap or other valve caps approved by
Mercedes-Benz for your vehicle. Do not use any other valve caps or systems, e.g. tire pressure
monitoring systems.
Regularly check the pressure of all the tires par- ticularly prior to long trips. Adjust the tire pres-
sure as necessary (Y page 260).
The service life of tires depends, among other
things, on the following factors:
R Driving style
R Tire pressure
R Distance covered Notes on tire tread
G
WARNING
Insufficient tire tread will reduce tire traction.
The tire is no longer able to dissipate water.
This means that on wet road surfaces, the risk of hydroplaning increases, in particular where speed is not adapted to suit the driving con-
ditions. There is a risk of accident.
If the tire pressure is too high or too low, tires
may exhibit different levels of wear at differ-
ent locations on the tire tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tires. Minimum tire tread depth for:
R Summer tires: 00CEin (3 mm)
R M+S tires: 00CFin (4 mm)
For safety reasons, replace the tires before
the legally prescribed limit for the minimum
tire tread depth is reached. Marking
0043shows where bar indicator 0044for
tread wear is integrated into the tire tread.
Treadwear indicators (TWI) are required by law.
Six indicators are positioned on the tire tread.
They are visible once a tread depth of approx-
imately 00CDin (1.6 mm) has been reached. If this
is the case, the tire is so worn that it must be
replaced. Selecting, mounting and replacing
tires
G
WARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
R Only mount tires and wheels of the same type
and make.
Exception: it is permissible to install a differ-
ent type or make in the event of a flat tire.
Observe here the "MOExtended tires (tires 258
OperationWheels and tires