diagnosis MERCEDES-BENZ B-Class 2017 W246 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2017, Model line: B-Class, Model: MERCEDES-BENZ B-Class 2017 W246Pages: 290, PDF Size: 19.81 MB
Page 170 of 290
Safety systems
Display messages
Possible causes/consequences and
0050
0050Solutions 002500E5
Currently Unavaila‐
Currently Unavaila‐
ble See Operator's ble See Operator's
Manual Manual ABS (Anti-lock Braking System), BAS (Brake Assist), ESP
®
(Electronic
Stability Program), the HOLD function, RBS (Recuperative Brake Sys- tem) and hill start assist are temporarily unavailable.
Active Brake Assist may have also failed.
The 0025, 00E5,00BBand00C6 (USA only) or 004D(Canada only)
warning lamps in the instrument cluster may also light up.
ATTENTION ASSIST is deactivated.
Possible causes are:
R Self-diagnosis is not yet complete.
R The on-board voltage may be insufficient.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected. The braking distance in an emergency braking situation can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Carefully drive a short distance on a suitable stretch of road, making
slight steering movements at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned above are available again.
If the multifunction display still shows the display message:
X Drive on carefully.
X Visit a qualified specialist workshop immediately. 002500E5
Inoperative See Inoperative See
Operator's Manual Operator's Manual ABS, BAS, ESP
®
, the HOLD function, RBS and hill start assist are not
available due to a malfunction.
Active Brake Assist may have also failed.
The 0025, 00E5,00BB,00C6(USA only) or 004D(Canada only) and
0027 (USA only) or 004D(Canada only) warning lamps in the instru-
ment cluster may also light up.
ATTENTION ASSIST is deactivated.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself. 168
Display messagesOn-board computer and displays
Page 171 of 290
Display messages
Possible causes/consequences and
0050
0050Solutions The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected. The braking distance in an emergency braking situation can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. 00E5
Currently Unavaila‐ Currently Unavaila‐
ble See Operator's ble See Operator's
Manual Manual ESP
®
, BAS, the HOLD function, RBS and hill start assist are tempora-
rily unavailable.
Active Brake Assist may have also failed.
The , 00E5, 00BBand00C6 (USA only) or 004D(Canada only) warning
lamps in the instrument cluster may also light up.
ATTENTION ASSIST is deactivated.
The self-diagnosis function might not be complete, for example.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Carefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned above
are available again.
If the multifunction display still shows the display message: X Drive on carefully.
X Visit a qualified specialist workshop immediately. Display messages
169On-board computer and displays Z
Page 178 of 290
Display messages
Possible causes/consequences and
0050
0050Solutions Front
Front
Passenger
Passenger Air‐
Air‐
bag Disabled See
bag Disabled See
Operator's Manual Operator's Manual The front-passenger front air bag is deactivated during the journey,
even though:
R an adult
or
R a person of the corresponding stature is on the front-passenger seat
If additional forces are applied to the seat, the system may interpret
the occupant's weight as lower than it actually is.
G WARNING
The front-passenger air bag does not deploy during an accident.
There is an increased risk of injury. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 128).
X Switch the ignition off.
X Have the occupant get out of the vehicle.
X Keep the seat unoccupied, close the front-passenger door and
switch on the ignition.
X Observe the PASSENGER AIR BAG indicator lamps in the center
console and the multifunction display and check the following:
Seat unoccupied and ignition switched on:
R a self-diagnosis is carried out. The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps must light up simulta-
neously for approximately six seconds
R the PASSENGER AIR BAG OFF indicator lamp must then light up
and remain lit after the self-diagnosis. If the indicator lamp is on, OCS (Occupant Classification System) has disabled the front-
passenger front air bag (Y page 46)
R The Front Passenger Airbag Enabled See Operator's
Front Passenger Airbag Enabled See Operator's
Manual Manual orFront Passenger¶Airbag Disabled¶See Opera‐
Front Passenger¶Airbag Disabled¶See Opera‐
tor's Manual
tor's Manual display messages must not be shown in the mul-
tifunction display
X Wait for a period of at least 60 seconds until the necessary system
checks have been completed.
X Make sure that the display messages do not appear in the multi-
function display.
If these conditions are fulfilled, the front-passenger seat can be occu-
pied again. Whether the PASSENGER AIR BAG OFF or ON indicator
lamp remains lit or goes out depends on how OCS classifies the occu-
pant.
If the conditions are not fulfilled, the system is not operating correctly.
X Visit a qualified specialist workshop immediately.
For further information about the Occupant Classification System, see (Y page 46). 176
Display
messagesOn-board computer and displays
Page 179 of 290
Display messages
Possible causes/consequences and
0050
0050Solutions Front
Front
Passenger
Passenger Air‐
Air‐
bag Enabled See
bag Enabled See
Operator's Manual Operator's Manual The front-passenger front air bag is enabled during the journey, even
though:
R a child, a small adult or an object weighing less than the system's
weight threshold is located on the front-passenger seat
or
R the front-passenger seat is unoccupied
The system may detect objects or forces applying additional weight on
the seat.
G WARNING
The front-passenger front air bag may deploy unintentionally.
There is an increased risk of injury.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 128).
X Switch the ignition off.
X Open the front-passenger door.
X Remove the child and the child restraint system from the front-
passenger seat.
X Make sure that there are no objects on the seat adding to the
weight.
The system may otherwise detect the additional weight and inter-
pret the seat occupant's weight as greater than it actually is.
X Keep the seat unoccupied, close the front-passenger door and
switch on the ignition.
X Observe the PASSENGER AIR BAG indicator lamps in the center
console and the multifunction display and check the following:
Seat unoccupied and ignition switched on:
R a self-diagnosis is carried out. The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps must light up simulta-
neously for approximately six seconds
R the PASSENGER AIR BAG OFF indicator lamp must then light up
and remain lit after the self-diagnosis. If the indicator lamp is on, OCS has disabled the front-passenger front air bag (Y page 46)
R The Front Passenger Airbag Enabled See Operator's
Front Passenger Airbag Enabled See Operator's
Manual
Manual orFront Passenger Airbag Disabled See Opera‐ Front Passenger Airbag Disabled See Opera‐
tor's Manual
tor's Manual display messages must not be shown in the mul-
tifunction display
X Wait for a period of at least 60 seconds until the necessary system
checks have been completed.
X Make sure that the display messages do not appear in the multi-
function display.
If these conditions are fulfilled, the front-passenger seat can be occu-
pied again. Whether the PASSENGER AIR BAG OFF or ON indicator
lamp remains lit or goes out depends on how OCS classifies the occu-
pant.
If the conditions are not fulfilled, the system is not operating correctly. Display
messages
177On-board computer and displays Z
Page 192 of 290
Display messages
Possible causes/consequences and
0050
0050Solutions 00AF
Key Not Detected Key Not Detected
(white display message) The SmartKey is currently undetected.
X Change the location of the SmartKey in the vehicle.
If the SmartKey still cannot be detected:
X Operate the vehicle with the SmartKey in the ignition lock. 00AF
Remove 'Start' But‐ Remove 'Start' But‐
ton and Insert Key ton and Insert Key The SmartKey is continually undetected.
The SmartKey detection function has a temporary malfunction or is
faulty. A warning tone also sounds.
X Insert the SmartKey into the ignition lock and turn it to the desired
position.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
General notes
Some systems carry out a self-diagnosis when the ignition is switched on. Therefore, some indicator and warning lamps may light up or flash temporarily. This behavior is non-critical.
These warning and indicator lamps only indicate a malfunction if they light up or flash after the drive
system is started or during a journey. Safety
Seat belts Warning/
indicator
lamp
0051 0051
Signal type
Possible causes/consequences and 0050
0050Solutions 00E9
0051
After starting the drive system, the red seat belt warning lamp lights up for
6 seconds.
The seat belt warning lamp reminds the driver and front passenger to fasten their
seat belts.
X Fasten your seat belt (Y page 42).00E9
0051
After starting the drive system, the red seat belt warning lamp lights up. In
addition, a warning tone sounds for up to 6 seconds.
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 42).
The warning tone ceases. 190
Wa
rning and indi cator lamps in the instrument clusterOn-board computer and displays
Page 196 of 290
Warning/
indicator
lamp
0051
0051 Signal type
Possible causes/consequences and 0050 0050Solutions 0025
00E500BB
00C6004D
0051
00C6 (USA only), 004D(Canada only): the yellow ABS, ESP ®
, ESP ®
OFF and
RBS/brake system warning lamps are lit while the drive system is running.
ABS is temporarily unavailable. BAS, Active Brake Assist, ESP ®
, EBD (Electronic
Brake-force Distribution), the HOLD function and hill start assist are also deacti-
vated, for example.
Possible causes are:
R Self-diagnosis is not yet complete.
R The on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
G WARNING
The braking performance of the electric motor using recuperative braking may be
either reduced or not effective. If you do not make an additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract
the reduced regenerative braking effect by applying the brake yourself.
The brake system continues to function normally, but without the functions listed
above. The front and rear wheels could therefore lock if you brake hard, for exam- ple.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is a risk of an accident.
X Carefully drive a suitable distance, making slight steering movements at a speed
above 12 mph (20 km/h).
The functions mentioned above are available again when the warning lamp goes
out.
If the warning lamp is still on: X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. 194
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Page 200 of 290
Warning/
indicator
lamp
0051
0051 Signal type
Possible causes/consequences and 0050 0050Solutions 00E500BB
00C6004D
0051
00C6 (USA only), 004D(Canada only): the yellow ESP ®
, ESP ®
OFF and RBS/
brake system warning lamps are lit while the drive system is running.
ESP ®
, BAS, the HOLD function and hill start assist are temporarily unavailable.
Adaptive Brake Assist may also have failed.
ATTENTION ASSIST is deactivated.
Self-diagnosis is not yet complete.
G WARNING
The braking performance of the electric motor using recuperative braking may be
either reduced or not effective. If you do not make an additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract
the reduced regenerative braking effect by applying the brake yourself.
The brake system continues to function normally, but without the functions listed
above.
The braking distance in an emergency braking situation can thus increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Carefully drive a suitable distance, making slight steering movements at a speed
above 12 mph (20 km/h).
The functions mentioned above are available again when the warning lamp goes
out.
If the warning lamp is still on: X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. 00240049
0051
0049 (USA only), 0024(Canada only): the red indicator lamp for the electric
parking brake flashes or lights up and/or the yellow warning lamp for the electric
parking brake lights up.
X Observe the additional display messages in the multifunction display. 0075
0051
The red restraint system warning lamp is lit while the drive system is running.
The restraint system is malfunctioning.
G WARNING
The air bags or Emergency Tensioning Devices may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Contact a qualified specialist workshop and have the restraint system checked.
For further information about the restraint system, see (Y page 38).198
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Page 221 of 290
Socket in the rear compartment center
console X
Pull the cover out by the top of the handle
edge.
X Lift up the cover of the socket.
Socket in the cargo compartment X
Lift up the cover of socket 0043.mbrace
General notes The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system is activated and operational. To log in, press the
00D9 MB Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con- tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com.
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R a service subscription is available Determining the location of the vehicle on a map
is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system To adjust the volume during a call, proceed as
follows:
X Press the 0081or0082 button on the multi-
function steering wheel.
or X Use the multimedia system's volume control.
The system offers various services, e.g.:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected if one of the following occurs:
R The indicator lamp in the SOS button does not
come on during the system self-test.
R The indicator lamp in the 0052Roadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the 00D9MB Info call
button does not light up during self-diagnosis
of the system.
R The indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
- SOS button
- 0052 Roadside Assistance call button
- 00D9 MB Info call button
R The Inoperative
Inoperative or theService Not Service Not
Activated
Activated message appears in the multi-
function display after the system self-diagno-
sis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the event of an emergency, help will have to be
summoned by other means. Features
219Stowage and features Z
Page 223 of 290
X
To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
X After the emergency call, close cover 0043.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button 0044, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by other means.
Roadside Assistance button X
To make a call: press Roadside assistance
call button 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside assistanc but- ton 0043flashes while the call is active. The
Connecting Call
Connecting Call message appears on the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Call
Connected Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R current location of the vehicle
R vehicle identification number
The display of the multimedia system indicates
that a call is active. During the call, you can
change to the navigation menu by pressing the
NAVI button on the multimedia system, for
example.
Voice output is not available in this case. A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(Y
page 224).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side assistance call, if:
R the 0052 indicator lamp for the Roadside
assistance call button is flashing continu-
ously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net- work is not available, for example.
The Call Call Failed
Failed message appears on the mul-
tifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
MB Info call button X
To make a call: press MB Info call button 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center. Features
221Stowage an d features Z