MERCEDES-BENZ B-Class ELECTRIC 2016 W246 Owner's Manual

You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com.
The system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button
ïis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steer-
ing wheel
Rthe corresponding button in COMAND/
Audio 20 to end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to
COMAND/Audio 20.
However, if you want to use your mobile
phone, do so only when the vehicle is station-
ary and in a safe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to four way points.
You are prompted to confirm route guidance
to the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No
the address can be stored in
the address book.
The destination download function is availa-
ble if:
Rthe vehicle is equipped with a navigation
system.
Rthe relevant mobile phone network is avail- able and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Pack-
age and cannot be purchased separately.
You can use the route assistance function
even if the vehicle is not equipped with a nav-
igation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the cur-
rent route section.
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Search & Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation sys-
tem. Additionally, an mbrace service sub-
scription must be completed.
"Search & Send" is a destination entry ser-
vice. A destination address which is found on
Google Maps
®can be transferred via mbrace
directly to your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://
maps.google.com and enter a destination
address into the entry field.
XTo send the destination address to the
e-mail address of your mbrace account:
click on the corresponding button on the
website.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 131).
The transmitted destination address is loa-
ded into the vehicle's navigation system. A display message appears, asking
whether navigation should be started.
XSelect
Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must
be confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles
with mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being turned off. After this time, the remote unlock-
ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is avail-
able if the relevant mobile phone network is
available and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
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Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e.g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
Vehicle remote closing
The vehicle remote-closing feature can be
used when you have forgotten to lock the
vehicle and you are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely.
The vehicle remote closing feature is availa-
ble if the relevant mobile phone network is
available and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotelymessage appears in the
multifunction display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e .g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen-
ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of
assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
Center.
The Roadside Assistance Connected
message appears in the display. If the Vehicle
Health Check can be started, the Request
for Vehicle Diagnostics Received
Start vehicle diagnostics?message
appears in the display.
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XPress theYesbutton to confirm the mes-
sage.
XWhen the Vehicle Diagnostics
Please Start Ignitionmessage
appears: turn the SmartKey to position 2in
the ignition lock (
Ypage 131).
XIf the Please follow the instruc‐
tions received by phone and move
your vehicle to a safe position.
message appears: please follow the
instructions received by phone and move
your vehicle to a safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the
Vehicle
DiagnosticsActivemessage.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice
connection may be interrupted dur‐
ingdatatransfer)message appears. The
vehicle data can now be sent.
XPress the OKbutton to confirm the mes-
sage.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted
at a later time by another means, e.g. by e-
mail or phone.
Another function of the Vehicle Health Check
is the transfer of service data to the Customer
Assistance Center. If a service is due, the dis-
play shows a message to this effect together
with information about any special offers at
your workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com. Information on the data stored in the vehicle
(
Ypage 27).
Information on Roadside Assistance
(
Ypage 22).
Downloading routes
Downloading routes allows you to transfer
and save predefined routes in the navigation
system.
A route can be prepared and sent by either a
customer service representative or under
"Owners Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the navi-
gation system, you will see the The
name>externalroutehasbeensaved
to "Previous Destinations". Would
youliketostartnavigation?message
on the COMAND/Audio 20 display.
The route is saved.
XTo start route guidance: selectYes.
An overview of the route is shown in the
display.
If you select No
the saved route can be
called up later in the navigation menu.
XSelect Start.
Route guidance starts.
Downloaded and saved routes can be called
up again.
You can find further information in the sepa-
rate COMAND/Audio 20 operating instruc-
tions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehi-
cle, a message will be sent to the Customer
Assistance Center. The Customer Assistance Center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
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The data you receive contains the following
information:
Rthe location where the speed limit was
exceeded
Rthe time at which the speed limit was
exceeded
Rthe selected speed limit which was excee-
ded
Geo fencing
Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the boun-
daries of the selected areas. You can select
the way in which you receive this information beforehand. Possible options include text
message, e-mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas simultane-
ously. Different settings are possible for each area.
These settings can be called up under "Own-
ers Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service representa-
tive that you wish to activate geo fencing.
Currently inactive areas can be activated by
text message.
Triggering the vehicle alarm
With this function, you can trigger the vehi-
cle's panic alarm via text message. An alarm
sounds and the exterior lighting flashes.
Depending on the setting, the panic alarm
lasts five or ten seconds. Afterwards, the
alarm switches off.
Garage door opener
General notes
The HomeLink®garage door opener integra-
ted in the rear-view mirror allows you to oper- ate up to three different door and gate sys-
tems.
Use the integrated garage door opener only
on garage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating
instructions for the garage door system.
When programming a garage door opener,
park the vehicle outside the garage. Do not
run the engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated
garage door opener, contact an authorized
Mercedes-Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free
of charge)
More information on HomeLink
®and/or
compatible products is also available online
at http://www.homelink.com.
Notes on the declaration of conformity
(
Ypage 25).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
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When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
Programming
Programing buttons
Pay attention to the "Important safety notes"
(
Ypage 263).
Garage door remote controlAis not inclu-
ded with the integrated garage door opener.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 131).
XSelect one of buttons ;to? to use to
control the garage door drive.
XTo start programing mode: press and
hold one of buttons ;to? on the inte-
grated garage door opener.
The garage door opener is now in program-
ing mode. After a short time, indicator
lamp :lights up yellow.
Indicator lamp :lights up yellow as soon
as button ;,=or? is programed for the
first time. If the selected button has already
been programed, indicator lamp :will
only light up yellow after ten seconds have
elapsed.
XRelease button ;,=or?. Indicator
lamp :flashes yellow.
XTo program the remote control: point
garage door remote control Atowards
buttons ;to? on the rear-view mirror at
a distance of 2 to 8 inches (5 to 20 cm).
XPress and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green:
programing is finished.
When indicator lamp :flashes green: pro-
graming was successful. The next step is to
synchronize the rolling code (
Ypage 264).
XRelease button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat the
programing procedure for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote
control Aand the rear-view mirror.
The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(
Ypage 263).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you
will need to use the programing button on the
control panel of the door drive. The program- ing button may be positioned in different pla-
ces depending on the manufacturer. It is usu-
ally located on the door drive unit on the
garage ceiling.
Familiarize yourself with the garage door
drive operating instructions, e.g. under "Pro-
graming of additional remote controls",
before carrying out the following steps.
Your vehicle must be within reach of the
garage door or gate opener drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
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XTurn the SmartKey to position2in the igni-
tion lock (
Ypage 131).
XGet out of the vehicle.
XPress the programing button on the door
drive unit.
Usually, you now have 30 seconds to ini-
tiate the next step.
XGet into the vehicle.
XPress previously programed button ;,=
or ? on the integrated garage door opener
repeatedly until the door closes.
The rolling code synchronization is then
complete.
Notes on programing the remote control
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
Therefore, these signals may not last long
enough for the integrated garage door
opener. The signal is not recognized during
programing. Comparable with Canadian law,
some U.S. garage door openers also feature a
"break".
Proceed as follows:
Rif you live in Canada
Rif you have difficulties programing the
garage door opener (regardless of where
you live) when using the programing steps.
XPress and hold one of buttons ;to? on
the integrated garage door opener.
After a short time, indicator lamp :lights
up yellow.
XRelease the button.
Indicator lamp :flashes yellow.
XPress button Bof garage door remote
control Afor two seconds, then release it
for two seconds.
XPress button Bagain for two seconds.
XRepeat this sequence on button Bof
remote control Auntil indicator lamp :
lights up green.
When indicator lamp :lights up green:
programing is finished. When indicator lamp
:flashes green: pro-
graming was successful. The next step is to
synchronize the rolling code.
XRelease button Bof remote control Aof
the garage door drive.
If indicator lamp :lights up red: repeat the
programing process for the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote con-
trol Aand the rear-view mirror.
The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
Problems when programing
If you experience problems programing the
integrated garage door opener on the rear-
view mirror, take note of the following instruc-
tions:
RCheck the transmitter frequency used by
garage door drive remote control Aand
whether it is supported. The transmitter
frequency can usually be found on the back
of the garage door drive remote control.
The integrated garage door opener is com- patible with devices that have units which
operate in the frequency range of 280 to
433 MHz.
RReplace the batteries in garage door
remote control A. This increases the like-
lihood that garage door remote control A
will transmit a strong and precise signal to
the integrated garage door opener.
RWhen programing, hold remote control A
at varying distances and angles from the
button which you are programing. Try vari-
ous angles at a distance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
RIf another remote control is available for the
same garage door drive, repeat the same
programing steps with this remote control.
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Before performing these steps, make sure
that new batteries have been installed in
garage door drive remote controlA.
RNote that some remote controls only trans-
mit for a limited amount of time (the indi-
cator lamp on the remote control goes out).
Press buttonBon remote control Aagain
before transmission ends.
RAlign the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening/closing the garage door
After it has been programmed, the integrated
garage door opener assumes the function of
the garage door system's remote control.
Please also read the operating instructions
for the garage door system.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 131).
XPress button ;,=or? that has been
programmed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp :lights up green.
Garage door system with a rolling code:
indicator lamp :flashes green.
The transmitter will transmit a signal as
long as the button is pressed. The trans-
mission is halted after a maximum of ten
seconds and indicator lamp :lights up
yellow.
XPress button ;,=or? again if neces-
sary.
Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling
the vehicle.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 131).
XPress and hold buttons ;and ?.
The indicator lamp initially lights up yellow
and then green.
XRelease buttons ;and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
Compass
Calling up the compass
:Rear-view mirror
;Compass display
=Opening
The compass displays in which compass
direction the vehicle is currently traveling: N
,
NE
, E,SE, S,SW,Wor NW.
To receive a correct compass display reading, the magnetic field zone must be set and the
compass calibrated.
266Features
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Setting the compass
XSet your location using the magnetic field
zone maps (
Ypage 267).
XPush a round pen into opening=for
approximately three seconds.
The magnetic field zone currently selected
appears in compass display ;.
XTo select the magnetic field zone: push a
round pen into opening =until the desired
magnetic field zone is selected.
If, after a few seconds, the display in com-
pass display ;changes direction, the
magnetic field zone has been selected.
Calibrating the compass
Notes
In order to calibrate the compass correctly,
do the following:
Rcalibrate the compass in the open and not
in the vicinity of steel structures or high-
voltage transmission lines.
Rswitch off electrical consumers such as the
climate control, windshield wipers or rear
window defroster.
R
Calibrating
XMake sure that there is sufficient space for
you to drive in a circle without impeding
traffic.
XSwitch on the ignition.
XPush a round pen into opening =for
approximately six seconds, until symbol C
is shown in compass display;.
XDrive your vehicle in a full circle at approx-
imately 3 mph (5 km/h) to 6 mph
(10 km/h).
When the calibration has been successfully
completed, the current direction is shown
in compass display;.
Magnetic field zone maps
North America
South America
Floormats
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
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the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
XSlide the seat backwards.
XTo install:place the floormat in the foot-
well.
XPress safety catch knobs :onto retain-
ers ;.
XTo remove: pull the floormat off retain-
ers ;.
XRemove the floormat.
268Features
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