ESP MERCEDES-BENZ B-CLASS HATCHBACK 2011 Owners Manual

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Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
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model years.
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deviations affecting your specific vehicle could not be taken into account
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technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
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Welcome to the world of Mercedes-Benz
Before you drive off, please familiarise your-
self with yourv ehicle and read this manual,
especially the safety and warning notices.
This will help you to obtain the maximum
pleasure from your vehicle and avoid endan-
gering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
The illustrations in this manual show a left-
hand-drive vehicle. On right-hand-drive vehi-
cles, the arrangement and location of vehicle
parts and controls differ accordingly.
Mercedes-Benzi s constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot, therefore, base any claims on the
illustrations or text content in this manual.
The following are integral components of the
vehicle:
R Owner's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
i You can get to know the important fea-
tures of your vehicle in the interactive Own-
er's Manual on the Internet at:
http://www.mercedes-benz.de/
betriebsanleitung
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
2465840281Z102É2465840281Z1028ËÍ

Notes on using THERMOTRONIC
automatic climate control
..............116
Overview of systems ......................114
Problems with cooling with air
dehumidification ............................ 118
Problem with the rear window
heating .......................................... 121
Setting the aird istribution.............118
Setting the airflow .........................119
Setting the airv ents...................... 122
Setting the temperature ................118
Switching air-recirculation mode
on/off ............................................ 121
Switching on/off ........................... 117
Switching residual hea ton/off ......122
Switching the rear window heat-
ing on/off ...................................... 120
Switching the ZONE function on/
off .................................................. 119
THERMATIC automatic climate
control ........................................... 115
THERMOTRONIC (2-zone) auto-
matic climate control .....................116
Cockpit
Overview .......................................... 26
see Instrument cluster
COLLISIO NPREVENTION ASSIST .......63
COMAND Online see separate operating instructions
Combination switch ............................98
Constant headlamp mode see Daytime driving lights
Consumption statistics (on-board
computer) .......................................... 193
Convenience closing feature ..............81
Convenience opening/closing (air-
recirculation mode) ........................... 121
Convenience opening feature ............81
Coolan t(engine)
Checkin gthe level ......................... 265
Display message ............................ 219
Notes ............................................. 316
Temperature gauge ........................ 188
Warning lamp ................................. 239
Cooling
see Climate control
Cornering lamps
Changing bulbs .............................. 106Cornering light function
Display message ............................ 215
Function/notes ............................. 100
Crash-responsive emergency light-
ing ....................................................... 103
Cruise control Activation conditions .....................150
Cruise control leve r....................... 149
Deactivating ................................... 151
Display message ............................ 227
Driving system ............................... 149
Important safety notes ..................149
LIM indicator lamp .........................149
Selecting ........................................ 150
Setting aspeed .............................. 151
Storing and maintaining current
speed ............................................. 150
Cup holder
Centr econsole .............................. 255
Important safety notes ..................255
Rea rcompartmen t......................... 256 D
Dashboard see Cockpit
Data
see Technical data
Daytime driving lights
Display message ............................ 218
Switching on/off (on-board com-
puter) ............................................. 201
Switching on/off (switch) ................97
Dealership
see Qualified specialist workshop
Delaye dswitch-off
Exterio rlighting (on-board com-
puter )............................................. 202
Interior lighting .............................. 202
Diagnostics connection ......................22
Diesel ................................................. .313
Diesel particle filter ..........................146
Digital speedometer .........................193
Dipped-beam headlamps Changing bulbs .............................. 105
Display message ............................ 215
Setting for driving abroad (sym-
metrical) .......................................... 96 Index
7

Setting for driving on the right/
left
................................................. 201
Switching on/off .............................. 97
DIRECT SELECTl ever
see Automatic transmission
Displa y(cleaning instructions) ........271
Display message General information .......................205
Hiding (on-board computer) ...........205
Display messages
ASSYST PLUS service interval dis-
play................................................ 266
Calling up (on-board computer) .....205
Driving systems ............................. 221
Engine ............................................ 219
Key ................................................ 231
Lights ............................................ .215
Safety systems .............................. 206
Tyres .............................................. 228
Vehicle .......................................... .229
Distance display (on-board com-
puter) ................................................. .198
Distance recorder see Trip meter
Distance warning signal
Activating/deactivating .................199
Function/notes ................................ 63
Warning lamps ............................... 241
DISTRONIC PLUS
Activatio ncondition s..................... 156
Cruise control leve r....................... 155
Deactivating ................................... 160
Display message ............................ 225
Displays in the multifunctio ndis-
play ................................................ 157
Drivin gtips .................................... 160
Function/notes .....................154, 155
Important safety notes ..................154
Selecting ........................................ 155
Setting the specified minimum
distance ......................................... 159
Warning lamp ................................. 241
Door
Automatic locking (on-board com-
puter) ............................................. 203
Automatic locking (switch) .............. .77
Central locking/unlocking (key) ......72
Control pane l................................... 35Display message
............................ 230
Emergency locking ........................... 78
Emergency unlocking .......................77
Important safety notes ....................76
Opening (from the inside) ................76
Drinks holder
see Cuph older
Drive program
Automatic ...................................... 138
Display (DIRECT SELECT lever) ......135
Manual .......................................... .139
Driver's door
see Door
Driver's seat
see Seats
Driving abroad
Service24h .................................... 267
Symmetrical dipped bea m............... 96
Driving on flooded roads ..................148
Driving safety system BAS PLUS (Brake Assist System
PLUS) .............................................. .65
COLLISION PREVENTION ASSIST ....63
Distance warning signa l................... 63
Electronic Brake-force Distribu-
tion .................................................. 67
ESP ®
(Electroni cStability Pro-
gram) ............................................... 66
Important safety guidelines .............62
Driving safety systems
ABS (Anti-lock Braking System) .......63
ADAPTIVE BRAKE ............................. 68
Adaptive brake lamps ......................66
BAS (Brake Assist System) ..............63
ETS (Electronic Traction System) .....66
Overview .......................................... 62
Steering assistant STEER CON-
TRO L................................................ 68
Driving system
Active Parking Assist .....................166
Driving systems
ATTENTION ASSIST ........................175
Blind Spot Assist ............................ 177
Cruise control ................................ 149
Display message ............................ 221
Distronic Plu s................................ 154
HOLD function ............................... 1628
Index

Lane Keeping Assist
......................180
Lane package ................................ 177
PARKTRONI C................................. 163
Reversing camera ..........................170
Speed Limi tAssist ......................... 176
Driving tips
Aquaplaning ................................... 148
Automatic transmission .................137
Brakes ........................................... 146
DISTRONI CPLUS ........................... 160
Downhill gradient ........................... 147
Driving abroad ................................. 96
Driving in winter ............................ .148
Driving on flooded road s................ 148
Driving on wet road s...................... 148
General .......................................... 146
Icy road surfaces ........................... 149
Limited braking efficiency on sal-
ted road s....................................... 147
New brake pads/linings ................148
Running-in tips ............................... 126
Snow chains .................................. 295
Symmetrical dipped bea m............... 96
Towing atrailer .............................. 181
Tyr egrip ........................................ 148
Wet road surface ........................... 147
DVD audio (on-board computer) ......196 E
EASY-VARIO-PLUS system Luggage compartment enlarge-
ment .............................................. 248
EBD (electronic brake force distri-
bution)
Display message ............................ 208
Function/notes ................................ 67
ECO start/stop function
Deactivating/activating .................131
General information .......................129
Electrical fuses
see Fuses
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Emergenc ykey
Unlocking the driver's door ..............77Emergency key element
Function/notes ................................ 73
Locking vehicle ................................ 78
Emergency release
Driver's door .................................... 77
Emergency spare wheel
Important safety notes ..................304
Points to remember .......................305
Removing ....................................... 305
Technical data ............................... 305
Emergency unlocking
Tailgate ............................................ 79
Vehicle ............................................. 77
Engine
Display message ............................ 219
ECO start/stop function ................129
Engine number ............................... 311
Jump-starting ................................. 283
Running irregularl y......................... 132
Starting problems ..........................132
Starting the engine with the key ....127
Stopping ........................................ 144
Tow-starting (vehicle) ..................... 287
Warning lamp (engine diagnos-
tics) ............................................... 238
Engine electronics
Notes ............................................. 309
Problem (fault) ............................... 132
Engine oil
Additives ........................................ 315
Checking the oil level ..................... 263
Checking the oil level using the
dipstick .......................................... 264
Display message ............................ 221
Filling capacity ............................... 315
Notes about oil grades ................... 314
Notes on oil level/consumption ....263
Topping up ..................................... 264
Viscosity ........................................ 315
Environmental protection
Note ................................................ .20
Returning an end-of-life vehicle .......20
ESP ®
(Electronic Stability Pro-
gram) Deactivating/activating .................198
Deactivating/activating (notes) .......66
Display message ............................ 206 Index
9

Emergency key element ................... 73
Important safety note s.................... 72
Loss ................................................. 75
Modifying the programming .............73
Positions (ignition lock) .................127
Problem (malfunction) .....................75
Starting the engine ........................127
Keyp ositions (ignition lock) ............127
Kickdown Driving tips .................................... 137
Manual drive program ....................140
Kneebag ............................................... 42L
Lamps see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating .................199
Display message ............................ 223
Function/informatio n.................... 180
Lane package ..................................... 177
Lashing eyelets ................................. 251
Licence plate lamp (display mes-
sage) ................................................... 217
Licence plate lighting Changing bulbs .............................. 108
Lighting
see Lights
Lights
Activating/deactivating the Intel-
ligent Ligh tSystem ........................ 201
Activating/deactivating the inte-
rior lighting delayed switch-off .......202
Active light function .......................100
Automatic headlamp mode ..............97
Cornering light function .................100
Dipped-bea mheadlamps ................. 97
Display message ............................ 215
Driving abroad ................................. 96
Foglamps ......................................... 97
Foglamps (extended range) ...........100
Hazard warning lamps .....................99
Headlamp flasher ............................. 99
Headlamp range .............................. 98
Ligh tswitc h..................................... 96
Main-beam headlamps ..................... 99
Motorway mode ............................. 100Parking lamps
.................................. 96
Rea rfoglamp ................................... 98
Switching Adaptive Highbeam
Assist on/off ................................. 202
Switching the daytime driving
lights on/off (on-board computer) .201
Switching the daytime driving
lights on/off (switch) .......................97
Switching the exterio rlighting
delayed switch-off on/off (on-
board computer )............................ 202
Switching the surround lighting
on/off (on-board computer) ..........202
Turn signals ..................................... 98
see Changing bulbs
see Interior lighting
Light sensor (display message) .......218
LIM indicator lamp Cruise control ................................ 149
DISTRONI CPLUS ........................... 155
Variabl eSPEEDTRONIC .................152
Limiting the speed
see SPEEDTRONIC
Loading guidelines ............................244
Locking see Centra llocking
Locking (doors)
Automatic ........................................ 77
Emergency locking ........................... 78
From inside (central locking but-
ton) .................................................. 77
Locking centrally
see Centra llocking
Locking verification signal (on-
board computer) ............................... 203
Luggage compartment cover ...........251
Luggage compartment enlarge-
ment ................................................... 248
Important safety notes ..................248
Notes on use ................................. 250
Luggage compartment floor
Adjusting the height ....................... 254
opening/closing ............................ 253
stowage well, unde r....................... 253
Luggage net ....................................... 247
Lumbar support Adjusting the 4-way lumba rsup-
por t.................................................. 9012
Index

Centr
econsole .............................. 245
Centre console (rear) .....................246
Cuph older..................................... 255
Glove compartment .......................245
Important safety information .........244
Luggage net ................................... 247
Under driver's seat/front-
passenger sea t.............................. 246
Summer opening
see Convenience opening feature
Summer tyres .................................... 294
Sun visor ............................................ 256
Supplement Restraint System see SRS (Supplemental Restraint
System)
Surround lighting (on-board com-
puter) ................................................. .202
Switching off the alarm (ATA) ............68 T
Tailgate Display message ............................ 230
Emergency unlocking .......................79
Important safety notes ....................78
Opening/closing (from outside) .......79
Opening dimensions ......................318
Tail lamps
Display message ............................ 217
see Lights
Tank
see Fuel tank
Technical data
Emergency spare wheel .................305
Notes ............................................. 308
Trailer loads ................................... 320
Tyres/wheels ................................. 302
Vehicle data ................................... 317
Telephone
Accepting acall............................. 197
Display message ............................ 231
Menu (on-board computer) ............196
Number from the phone book ....... .197
Redialling ....................................... 197
Rejecting/ending acall................. 197
Telephone compartment ................246Temperature
Coolant .......................................... 188
Outside temperature ..................... .188
Setting (climate control) ................118
TEMPOMAT
Function/notes ............................. 149
Theft-deterrent system
ATA (Anti-Theft Alarm system) .........68
Immobiliser ...................................... 68
Through-loading ................................ 247
Time see Separate Owner' smanual
TIREFIT kit .......................................... 277
Top Tether ............................................ 51
Tow-away protection ..........................69
Towing Important safety notes ..................284
Towing atrailer
Activ eParking Assist ..................... 169
Axle load, permissible ....................320
Bulb failure indicator for LED
lamps ............................................. 186
Pulling away with a trailer ..............128
Trailer tow hitch display message ..230
Towing away
Fitting the towing eye. ...................285
Removing the towing eye. ..............286
With both axles on the ground .......286
With front axle raised ..................... 286
Tow-starting
Emergency engine starting ............287
Fitting the towing eye. ...................285
Important safety notes ..................284
Removing the towing eye. ..............286
Traction control ................................... 66
Trailer coupling see Towing atrailer
Trailer towing
7-pin connector ............................. 186
Blind Spot Assist ............................ 179
Cleaning the trailer tow hitch ......... 271
Coupling up atrailer ...................... 184
Decoupling atrailer ....................... 184
Driving tips .................................... 181
ESP ®
................................................ 67
Folding in the ball coupling ............185
Folding out the ball coupling ..........183 Index
17

Vehicle identification number
see VIN
Vehicle identification plate ..............310
Vehicle tool kit .................................. 275
Vehicle weights ................................. 317
Vents see Air vents
Video (DVD) ........................................ 196
Video DVD (on-board computer) ......196
VIN ...................................................... 310W
Warning and indicator lamps ABS ................................................ 233
Brakes ........................................... 233
Distance warning signa l................. 241
ESP ®
.............................................. 235
ESP ®
OFF ....................................... 236
Fuel tank ........................................ 239
LIM (cruise control) ........................ 149
LIM (DISTRONIC PLUS) ..................155
LIM (variable SPEEDTRONIC) .........152
Overview .......................................... 30
PASSENGER AIRBAG OFF ................49
Reserve fuel ................................... 239
Seat bel t........................................ 231
SRS ................................................ 238
Warning triangle ................................ 274
Washer fluid Display message ............................ 231
Wheel bol ttightening torque ...........302
Wheel chock ...................................... 299
Wheels Changing/replacing .......................298
Changing awheel .......................... 298
Checking ........................................ 293
Cleaning ......................................... 268
Cleaning (warning) .........................298
Emergency spare wheel .................304
Fitting anew wheel ........................ 301
Fitting awheel ............................... 298
Important safety notes ..................292
Removing awheel .......................... 301
Storing ........................................... 298
Tightening torque ........................... 302
Whee lsize/tyre size ...................... 302Windowbag
Display message ............................ 215
Operation ........................................ .43
Windows
Cleaning ......................................... 269
see Side windows
Windscreen
Demisting ...................................... 119
Windscreen washer fluid
see Windscreen washer system
Windscreen washer system .............265
Notes ............................................. 316
Windscreen wipers
Problem (malfunction) ...................110
Rea rwindow wiper ........................ 109
Replacing the wiper blades ............109
Switching on/off ........................... 108
Winter operation
Important safety notes ..................294
Slippery road surfaces ...................149
Snow chains .................................. 295
Winter tyres
Limiting the speed (on-board com-
puter) ............................................. 203
M+S tyres ...................................... 294
Wiper blades
Cleaning ......................................... 269
Important safety notes ..................109
Replacing (on the rear window) .....110
Replacing (windscreen) ..................109
Wooden trim (cleaning instruc-
tions) .................................................. 272
Workshop see Qualified specialist workshop Index
19

Protection of the environment
Notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R avoid short trips, as these increase fuel
consumption.
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle.
R monitor the vehicle's fuel consumption.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic. Returning an end-of-life vehicle
Mercedes-Benz will take back your
Mercedes-Benz to dispose of it in an environ-
mentally responsible manner, in accordance
with the European Union (EU) End of Life
Vehicles Directive.
The End of Life Vehicles Directive applies to
vehicles with a gross vehicle weight of up to
3.5 t, in accordance with national regulations.
For several years, Mercedes-Benz has been
meeting all the legal requirements for a
design which allows for recycling and re-use.
There is a network of return points and dis-
assembly plants which can recycle your vehi-
cle in an environmentally-responsible man-
ner. The options for recycling vehicles and
parts are constantly being developed and
improved. This means that your Mercedes-
Benz will also continue to meet even the
increased recycling quotas in the future in
good time. You can obtain further information
from your national Mercedes-Benz homepage
or your national hotline number. Vehicle equipment
This Owner's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Owner's Manual. Country-specific
deviations are possible. Please note that your
vehicle may not be equipped with all features
described. This is also the case for systems
and functions relevant to safety. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
All the systems found in your vehicle are listed
in the original purchase agreement of your
vehicle. 20
Introduction

ponents and interference to your compo-
nents caused by other electrical/electronic
components can be largely prevented. Diagnostics connection
G
WARNING
If you connect equipment to the diagnostics
connection, it can affect the operation of the
vehicle systems. This can impair the operating
safety of your vehicle while driving. There is a
risk of accident.
Do not connect any equipment to the diag-
nostics connection. G
WARNING
Loose equipment or equipment cables that
are connected to the diagnostics connection
can obstruct the area around the pedals. The
equipment or the cables could get between
the pedals in the event of sudden braking or
acceleration. As a result, the movement of the
pedals may be impaired. There is a risk of
accident.
Do not attach any equipment or cables in the
driver footwell.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
Connecting equipment to the diagnostics
connection can, for example, lead to emis-
sions monitoring information being reset.
This may lead to the vehicle failing to meet
the requirements of the nex temissions test
during the main inspection. Qualified specialist workshop
Aq ualified specialist workshop has the nec-
essary specialist knowledge, tools and quali-
fications to correctl ycarry out the work required on your vehicle
.This is especially the
case for work relevant to safety.
Observe the information in the Service Book-
let.
Always have the following work carried out at
a qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components
Mercedes-Ben zrecommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain
vehicles to improve their quality or safety.
If you did not purchase your vehicle from an
authorised specialist dealer and your vehicle
has never been inspected at a Mercedes-
BenzS ervice Centre, it is possible that your
vehicle is not registered in your name with
Mercedes-Benz. Mercedes-Benz can only
infor myou about vehicle checks if it has your
registration data.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
InformM ercedes-Benza s soon as possible
abouta ny change in address or vehicle own-
ership. Correc
tuse G
WARNING
Various warning stickers are affixed to your
vehicle. Their purpose is to draw your atten-
tion, and the attention of others, to various
dangers. Therefore, do not remove any warn-
ing stickers unless the sticker clearly states
that you may do so. 22
Introduction