towing MERCEDES-BENZ B-CLASS HATCHBACK 2014 Service Manual

Cup holder in the rear seat armrest
!
Do not sit on or support your body weight
on the rear seat armrest when it is folded
down, as you could otherwise damage it.
! Close the cup holder before folding the
rear seat armrest up. Otherwise, the cup
holder could be damaged. X
Fold down the rear seat armrest.
X To open: press the front of cup holder :
or ;.
Cup holder :or; extends automatically.
X To close: slide cup holder :or; back
until it engages. Sun visors
Overview :
Mirror light
; Retainer
= Retaining clip, e.g. for a car park ticket
? Vanity mirror
A Mirror cover Vanity mirror in the sun visor Mirror light
:only functions if the sun visor
is clipped into retainer ;and mirror cover A
has been folded up.
Glare from the side X
Fold down the sun visor.
X Pull the sun visor out of retainer ;.
X Swing the sun visor to the side. Ashtray
Front ashtray !
The stowage space under the ashtray is
not heat resistant. Before placing lit ciga-
rettes in the ashtray, make sure that the
ashtray is properly engaged. Otherwise, the
stowage space could be damaged. X
Vehicles with a stowage compartment
cover: press the lower section of cover :.
The stowage compartment opens.
X To remove the insert: lift insert=up;
and out.
X To refit the insert: press insert=into the
holder until it engages.
i If you remove the ashtray insert, you can
use the resulting compartment for stow-
age. Features
311Stowing and features Z

Rear-compartment ashtray
X
To open: pull cover =out by its top edge.
X To remove: pull insert;by recess :in
the direction of arrow ?until it audibly
releases.
X Lift insert ;up and out.
X To fit the insert: fit insert;from above
into the holder and press down until it
engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unattended in the vehicle.
Your attention must always be focused on the traffic conditions. Only use the cigarette
lighter when road and traffic conditions per-
mit. X
Turn the key to position 2in the ignition
lock (Y page 159).
X Vehicles with a stowage compartment
cover: press the lower section of cover :.
The stowage compartment opens.
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automati-
cally when the heating element is red-hot. 12 V sockets
General notes X
Turn the key to position 1in the ignition
lock (Y page 159).
The sockets can be used for accessories with a maximum draw of 180 W(15 A). Accesso-
ries include such items as mobile phone
chargers.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
An emergency cut-off ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine. 312
FeaturesStowing and fea
tures

Socket in the front centre console
X
Vehicles with a stowage compartment
cover: press the lower section of cover :.
The stowage compartment opens.
X Lift up the cover of socket ;.
Socket in the rear-compartment centre
console X
Pull cover :out by its top edge.
X Lift up the cover of socket ;.
Socket in the luggage compartment X
Lift up the cover of socket :. Mercedes-Benz emergency call sys-
tem
Information on these requirements can be
found in the separate COMAND Online oper-
ating instructions. X
To open: press cover :briefly.
X To make an emergency call: press SOS
button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
X Wait for a voice connection to the
Mercedes-Benz emergency call centre.
X After the emergency call, close cover :.
You will see a message if:
R a connection to the Mercedes-Benz
emergency call centre cannot be made
R a call has not been automatically forwar-
ded to the public emergency call centre
In this case, dial the 112emergency num-
ber on your mobile phone.
You can find more information on the
Mercedes-Benz emergency call system in the separate COMAND Online operating instruc-
tions. Features
313Stowing and features Z

Mobile phone
Important safety notes G
WARNING
Operating mobile communications equip-
ment while driving distracts you from paying
attention to traffic conditions. This could also cause you to lose control of the vehicle. There
is a risk of an accident.
Use this device only when the vehicle is sta-
tionary.
You must observe the legal requirements for
the country in which you are currently driving when operating mobile communications
equipment in the vehicle.
If it is permitted by law to operate communi-
cations equipment while the vehicle is in
motion, you may only do so if the traffic sit-
uation permits. You may otherwise be dis-
tracted from the traffic conditions, cause an
accident and injure yourself and others.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus- sion surrounding the possible health risk
posed by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in
the vehicle
R that mutual interference between the vehi-
cle electronics and mobile phones is mini-
mised
An exterior aerial has the following advan-
tages:
R it conducts the electromagnetic fields gen-
erated by a wireless device to the exterior
R the field strength in the vehicle interior is
lower than in a vehicle that does not have
an exterior aerial
Information on retrofitting two-way radios
and mobile phones (RF transmitters)
(Y page 384). General notes There are various mobile phone brackets that
may be fitted in your vehicle; in some cases,
these are country-specific.
More information on suitable mobile phones, mobile phone brackets and on connecting
Bluetooth ®
-capable mobile phones to
COMAND Online/Audio 20 can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
The functions and services available when
you use the phone depend on your mobile
phone model and service provider.
Using a mobile phone To connect a mobile phone to the exterior
aerial and charge it, insert it into the mobile
phone bracket.
X Open the telephone compartment
(Y page 300).
X Place the mobile phone bracket into the
pre-installed fitting; see the separate instal-
lation instructions for the mobile phone fit-
ting.
X Insert the mobile phone into the mobile
phone bracket; see the separate installa-
tion instructions for the mobile phone fit-
ting.
i The mobile phone can also be operated
without being in the bracket. However, the charging function and aerial function are
not available.
In order to use Bluetooth ®
(SAP profile) on
your telephone module, you must first insert
the telephone module into the pre-installed
fitting. This connects it to the exterior aerial.
If you wish to charge the mobile phone, then
you must connect it to a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in
the Digital Owner's Manual. 314
FeaturesStowing and features

Operating the mobile phone
You can operate the telephone using the
6
and~ buttons on the multifunction
steering wheel. You can operate other mobile
phone functions via the on-board computer
(Y page 240).
When you remove the key from the ignition
lock, the mobile phone is disconnected from
the vehicle. You can then no longer make calls using the hands-free system.
If a call is active and you remove the key from
the ignition lock, the conversation is trans-
ferred over to the mobile phone. It is then
possible to continue the conversation on the
mobile phone.
Mobile phone bracket in the stowage
compartment You can fold the pre-installed bracket up to
improve access to the stowage space
beneath it.
Further information about the stowage com-
partment (Y
page 300).
X To fold the bracket up: press button:.
X To fold the bracket down: press the
bracket down and allow it to engage. Floormats
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper- ating and road safety of the vehicle. There is a
risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another. X
Slide the seat backwards.
X To fit: lay the floormat in the footwell.
X Press safety catch knobs :onto retain-
ers ;.
X To remove: pull the floormat away from
retainers ;.
X Remove the floormats. Retrofitted anti-glare film
Retrofitted anti-glare film on the inside of the
windows can interfere with radio/mobile
telephone reception. This is particularly the
case for conductive or metallic-coated films.
You can obtain information about anti-glare
film from a qualified specialist workshop. Features
315Stowing and features Z

After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency.
! When DISTRONIC PLUS or the HOLD
function is activated, the vehicle brakes
automatically in certain situations.
To avoid damage to the vehicle, deactivate DISTRONIC PLUS and the HOLD function in the following or similar situations:
R when towing away
R in a car wash
! Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed/
airflow control is turned to position 0).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind- screen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country. X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least
30 cm between the vehicle and the high-
pressure cleaner nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors Care
325Maintenance and care Z

Useful information
............................332
Where will I find...? ...........................332
Flat tyre ............................................. 334
Battery (vehicle) ................................ 338
Jump-starting .................................... 342
Towing away and tow-starting ........344
Electrical fuses ................................. 349 331Breakdown assistance

X
Remove first-aid kit =.
i Check the expiry date on first-aid kit
=at
least once a year. Replace the contents if
necessary, and replace any missing items. Fire extinguisher
The fire extinguisher is located underneath
the front of the driver's seat.
X Pull tab :upwards.
X Remove fire extinguisher ;.
i Have fire extinguisher
;refilled after
each use and checked every one to two
years. It may otherwise fail in an emer-
gency.
Observe the legal requirements for each
individual country. Vehicle tool kit
General notes Vehicles with a TIREFIT kit: the TIREFIT kit is
located in the stowage well under the luggage
compartment floor.
Vehicles with a tyre-change tool kit: the tyre-change tool kit is in the stowage well under
the luggage compartment floor.
For vehicles with an emergency spare wheel,
see "Removing the emergency spare wheel"
(Y page 381).
i Apart from some country-specific var-
iants, vehicles are not equipped with tyre- changing tools. Some tools for changing a
wheel are specific to the vehicle. For more
information on which tyre changing tools
are required and approved to perform a
wheel change on your vehicle, consult a
qualified specialist workshop.
Necessary tyre-changing tools can include,
for example:
R Jack
R Wheel chock
R Wheel wrench
R Centring pin
Vehicles with a TIREFIT kit :
Tyre inflation compressor
; Tyre sealant filler bottle
= Towing eye
X Open the tailgate.
X Lift the luggage compartment floor
upwards (Y page 308).
X Use the TIREFIT kit (Y page 335).
Vehicles with a tyre-change tool kit X
Open the tailgate.
X Lift the luggage compartment floor
upwards (Y page 308).
X Remove the tyre-change tool kit.
The tyre-change tool kit contains:
R Jack
R Wheel wrench
R One pair of gloves
R Folding wheel chock Where will I find.
..?
333Breakdo wn assis tance

Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Press together cover :of positive clamp ;and slide it back.
X Connect positive terminal ;on your vehicle to positive terminal =of donor battery B
using the jump lead, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ?of donor battery Bto earth point Aof your vehicle using the
jump lead, connecting the jump lead to donor battery Bfirst.
X If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the empty battery a little.
X Start the engine.
X Before disconnecting the jump leads, let the engines run for several minutes.
X First, remove the jump leads from earth point Aand negative terminal ?, then from pos-
itive clamp ;and positive terminal =. Begin each time at the contacts on your own vehicle
first.
X Close cover :of positive clamp ;after removing the jump leads.
X Close the bonnet.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump starting can be obtained at
any qualified specialist workshop. Towing away and tow-starting
Important safety notes
G
WARNING
Safety relevant functions are restricted or no
longer available if:
R the engine is not running
R the brake system or power steering is mal-
functioning
R there is a malfunction in the voltage supply
or the vehicle's electrical system
When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of an
accident.
In such cases use a rigid towing bar. Before
being towed away or tow started, make sure
the steering moves freely. G
WARNING
If the steering wheel lock is engaged, the vehi- cle can no longer be steered. There is a risk of
an accident.
Always switch on the ignition when towing
with a tow rope or a towing bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle. 344
Towing away and tow-startingBreakdown assistance

Details on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate (Y page 386).
! When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD func- tion is activated, the vehicle brakes auto-
matically in certain situations. To avoid
damage to the vehicle, deactivate these
systems in the following or similar situa-
tions:
R when towing away
R in a car wash
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow cable or tow bar to
the towing eyes or, if available, to the trailer
tow hitch. You could otherwise damage the
vehicle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope
in the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being
towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow
hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane. !
Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not be exceeded.
For towing distances over 50 km, the frontaxle or the entire vehicle must be raised
and transported.
! To tow vehicles with KEYLESS-GO, use
the key instead of the Start/Stop button.
The automatic transmission may otherwise switch to position Pwhen you open the
driver's or front-passenger door which
could damage the transmission.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
Observe the legal requirements for the rele-
vant countries when towing and tow-starting.
It is better to have the vehicle transported
than to have it towed.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options:
R Transporting the vehicle.
As a rule, you should have the vehicle trans-
ported.
R Towing the vehicle with a tow rope or tow
bar.
Only tow the vehicle in exceptional cases.
Vehicles with automatic transmission:
when towing a vehicle, the transmission must be in position N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the
ignition lock
R cannot release the electric parking brake
R cannot shift the transmission to position N
on vehicles with automatic transmis-
sion Towing away and tow-starting
345Breakdown assistance Z