towing MERCEDES-BENZ B-CLASS HATCHBACK 2015 Owner's Manual

Rear-compartment ashtray
X
To open: pull cover =out by its top edge.
X To remove: pull insert;by recess :in the
direction of arrow ?until it audibly releases.
X Lift insert ;up and out.
X To fit the insert: fit insert;from above into
the holder and press down until it engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unattended in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter when road and traffic conditions permit. X
Turn the key to position 2in the ignition lock
(Y page 126).
X Vehicles with a stowage compartment
cover:
press the lower section of cover :.
The stowage compartment opens.
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot. 12 V sockets
General notes X
Turn the key to position 1in the ignition lock
(Y page 126).
The sockets can be used for accessories with a
maximum draw of 180 W(15 A). Accessories
include such items as mobile phone chargers.
If the sockets are used for a very long time the
battery may discharge.
An emergency cut-off ensures that the on-board voltage does not drop too low. If the on-board
voltage is too low, the power to the sockets is
automatically cut.
Socket in the front centre console Features
235Stowing and fea tures Z

X
Vehicles with a stowage compartment
cover:
press the lower section of cover :.
The stowage compartment opens.
X Lift up the cover of socket ;.
Socket in the rear-compartment centre
console X
Pull cover :out by its top edge.
X Lift up the cover of socket ;.
Socket in the luggage compartment X
Lift up the cover of socket :.Mercedes-Benz emergency call sys-
tem
Information on these requirements can be found in the separate Audio 20 or COMAND Online
operating instructions. X
To open: press cover :briefly.
X To make an emergency call: press SOS but-
ton ;briefly.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
X Wait for a voice connection to the Mercedes-
Benz emergency call centre.
X After the emergency call, close cover :.
You will see a message if:
R a connection to the Mercedes-Benz emer-
gency call centre cannot be made
R a call has not been automatically forwarded
to the public emergency call centre
In this case, dial the 112emergency number
on your mobile phone.
You can find more information on the Mercedes- Benz emergency call system in the separate
Audio 20 or COMAND Online operating instruc-
tions. Mobile phone
Important safety notes G
WARNING
Operating mobile communications equip-
ment while driving distracts you from paying
attention to traffic conditions. This could also cause you to lose control of the vehicle. There
is a risk of an accident.
Use this device only when the vehicle is sta-
tionary.
You must observe the legal requirements for the country in which you are currently driving when
operating mobile communications equipment in the vehicle. 236
FeaturesStowing and features

If it is permitted by law to operate communica-
tions equipment while the vehicle is in motion,
you may only do so if the traffic situation per-
mits. You may otherwise be distracted from the
traffic conditions, cause an accident and injure
yourself and others.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus-
sion surrounding the possible health risk posed by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in the
vehicle
R that mutual interference between the vehicle
electronics and mobile phones is minimised
An exterior aerial has the following advantages:
R it conducts the electromagnetic fields gener-
ated by a wireless device to the exterior
R the field strength in the vehicle interior is
lower than in a vehicle that does not have an
exterior aerial
Information on retrofitting two-way radios and
mobile phones (RF transmitters) (Y page 280).
General notes There are various mobile phone brackets that
may be fitted in your vehicle; in some cases,
these are country-specific.
More information on suitable mobile phones,
mobile phone brackets and on connecting Blue-
tooth ®
-capable mobile phones to
COMAND Online/Audio 20 can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
The functions and services available when you
use the phone depend on your mobile phone
model and service provider.
Using a mobile phone To connect a mobile phone to the exterior aerial
and charge it, insert it into the mobile phone
bracket. X
Open the telephone compartment
(Y page 226).
X Place the mobile phone bracket into the pre-
installed fitting; see the separate installation
instructions for the mobile phone fitting.
X Insert the mobile phone into the mobile phone
bracket; see the separate installation instruc- tions for the mobile phone fitting.
i The mobile phone can also be operated
without being in the bracket. However, the
charging function and aerial function are not
available.
In order to use Bluetooth ®
(SAP profile) on your
telephone module, you must first insert the tele-
phone module into the pre-installed fitting. This connects it to the exterior aerial. If you wish to
charge the mobile phone, then you must con-
nect it to a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in the
Digital Owner's Manual.
Operating the mobile phone You can operate the telephone using the
6
and ~ buttons on the multifunction steering
wheel. You can operate other mobile phone
functions via the on-board computer
(Y page 181).
When you remove the key from the ignition lock, the mobile phone is disconnected from the vehi-cle. You can then no longer make calls using the
hands-free system.
If a call is active and you remove the key from
the ignition lock, the conversation is transferred over to the mobile phone. It is then possible to
continue the conversation on the mobile phone. Features
237Stowing and features Z

Mobile phone bracket in the stowage
compartment You can fold the pre-installed bracket up to
improve access to the stowage space beneath
it.
Further information about the stowage com-
partment (Y page 226).
X To fold the bracket up: press button:.
X To fold the bracket down: press the bracket
down and allow it to engage. Floormats
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor- mats on top of one another. X
Slide the seat backwards.
X To fit: lay the floormat in the footwell.
X Press safety catch knobs :onto retain-
ers ;.
X To remove: pull the floormat away from
retainers ;.
X Remove the floormats. Retrofitted anti-glare film
Retrofitted anti-glare film on the inside of the
windows can interfere with radio/mobile tele-
phone reception. This is particularly the case for conductive or metallic-coated films. You can
obtain information about anti-glare film from a
qualified specialist workshop. 238
FeaturesStowing and features

Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency.
! When the HOLD function is activated, the
vehicle brakes automatically in certain situa-
tions.
To avoid damage to the vehicle, deactivate
the HOLD function in the following or similar
situations:
R when towing away
R in a car wash
! When washing your vehicle in a tow-through
car wash, make sure that the selector lever is in position N, otherwise the vehicle could be
damaged.
! Make sure:
R the side windows are closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed/
airflow control is turned to position 0).
R the windscreen wiper switch is at position
0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehicle
in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windscreen and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country. X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet.
X Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least 30 cm
between the vehicle and the high-pressure
cleaner nozzle. Information about the correct
distance is available from the equipment
manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots Care
243Maintenance and care Z

Check the expiry date on the first-aid kit at least
once a year. Replace the contents if necessary,and replace any missing items. Fire extinguisher
The fire extinguisher is located underneath the
front of the driver's seat.
X Pull tab :upwards.
X Remove fire extinguisher ;.
Have the fire extinguisher refilled after each use and checked every one or two years. It may oth-
erwise fail in an emergency.
Observe the legal requirements for each indi-
vidual country. Vehicle tool kit
General notes Vehicles with a TIREFIT kit: the TIREFIT kit is
located in the stowage well under the luggage
compartment floor.
Vehicles with a tyre-change tool kit: the tyre-
change tool kit is in the stowage well under the
luggage compartment floor.
i Apart from some country-specific variants,
vehicles are not equipped with tyre-changing
tools. Some tools for changing a wheel are
specific to the vehicle. For more information
on which tyre changing tools are required and approved to perform a wheel change on yourvehicle, consult a qualified specialist work-
shop.
Necessary tyre-changing tools can include,
for example:
R Jack
R Wheel chock R
Wheel wrench
R Centring pin
Vehicles with a TIREFIT kit :
Tyre inflation compressor
; Tyre sealant filler bottle
= Towing eye
X Open the tailgate.
X Lift the luggage compartment floor upwards
(Y page 231).
X Use the TIREFIT kit (Y page 251).
Vehicles with a tyre-change tool kit X
Open the tailgate.
X Lift the luggage compartment floor upwards
(Y page 231).
X Remove the tyre-change tool kit.
The tyre-change tool kit contains:
R Jack
R Wheel wrench
R One pair of gloves
R Folding wheel chock Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 250)
Vehicle preparation is not necessary on vehi- cles with MOExtended tyres.
R a TIREFIT kit (Y page 249)
Vehicles with MOExtended tyres are not equip-
ped with a TIREFIT kit at the factory. It is there- Flat tyre
249Breakdown assistance

Recovery
Important safety notes
G
WARNING
Safety relevant functions are restricted or no
longer available if:
R the ignition is switched off
R the brake system or power steering is mal-
functioning
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
When your vehicle is towed, you may require
considerably more effort to steer and brake.
There is a risk of an accident.
In such cases use a rigid towing bar. Before
towing away, make sure the steering moves
freely. G
WARNING
If the steering wheel lock is engaged, the vehi- cle can no longer be steered. There is a risk of
an accident.
Always switch on the ignition when towing
with a tow rope or a towing bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 281). !
When COLLISION PREVENTION ASSIST
PLUS or the HOLD function is activated, the
vehicle brakes automatically in certain situa-
tions. To avoid damage to the vehicle, deac-
tivate these systems in the following or simi-
lar situations:
R when towing away
R in a car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty, visit a qualified specialist workshop.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Observe the following points when towing
with a tow rope:
R secure the tow rope on the same side on
both vehicles.
R make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white cloth
(30 x 30 cm). This makes other road users
aware that a vehicle is being towed.
R only secure the tow rope to the towing eye.
R observe the brake lamps of the towing vehi-
cle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
R do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the front
axle or the entire vehicle must be raised and
transported.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop button. The transmission may otherwise shift to posi- tion Pwhen you open the driver's or front- 260
RecoveryBreakdown assistance

passenger door, which could damage the
transmission.
Observe the legal requirements for the relevant countries when towing.
Make sure that no charging cables are connec-
ted. The parking lock cannot be released if a
charging cable is connected.
It is better to have the vehicle transported than
to have it towed.
If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow- ing options:
R transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases.
Observe the following notes.
The vehicle may not be towed and must always be transported if:
R the multifunction display is not working
R one of more of the following warning lamps is
lit up:
- Drive system
- 12 V battery
R one or both of the following display messages
have appeared:
- Stop Switch engine off
Stop Switch engine off
- Without changing gear, consult Without changing gear, consult
workshop
workshop
R you have to tow the vehicle over a longer dis-
tance than 50 km.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot release the electric parking brake
R cannot move the transmission to position N
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys- tem malfunction:
R it may not be possible to apply the released
parking brake or
R it may not be possible to shift the transmis-
sion to position P Switch off non-essential consumers, e.g. the
radio.
Deactivate the automatic locking feature before
towing the vehicle (Y page 187). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before towing
away the vehicle (Y page 68). Fitting/removing the towing eye
Fitting the towing eye The mountings for the removable towing eyes
are located in the bumpers. They are at the rear
and at the front, under covers :.
X Remove the towing eye from the stowage
space.
The towing eye is located under the luggage
compartment floor.
Vehicles with a TIREFIT kit: the towing eye is
located under the tyre inflation compressor.
X Press the mark on cover :inwards in the
direction of the arrow.
X Remove cover :from the opening.
X Screw in the towing eye clockwise to the stop. Recovery
261Breakdown assistance Z

Removing the towing eye
X
Loosen the towing eye and unscrew it.
X Place the towing eye in the stowage well
under the luggage compartment floor
(Y page 249).
X Vehicles with a TIREFIT kit: replace the tyre
inflation compressor. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 260).
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 127).
The transmission automatically shifts to posi-
tion Pwhen you open the driver's or front-
passenger door or when you remove the key
from the ignition lock. In order to ensure that the transmission stays in position Nwhen towing
the vehicle, you must observe the following
points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 100).
X Leave the key in position 2in the ignition lock.
If the 12 V battery indicator lamp lights up, you
must observe the following points:
X Pull over and safely stop the vehicle as soon
as possible, paying attention to road and traf-
fic conditions.
X Shift the transmission to position P.
X Apply the electric parking brake.
i In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the turn
signals for the desired direction flash. When you reset the combination switch, the hazard
warning lamps start flashing again. Towing the vehicle with the front axle
raised
When towing your vehicle with the front axle
raised, it is important that you observe the
safety instructions (Y page 260).
! The ignition must be switched off if you are
towing the vehicle with the front axle raised.
Intervention by ESP ®
could otherwise dam-
age the brake system.
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 127).
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the transmission to position P.
X Release the brake pedal.
X Release the electric parking brake.
X Deactivate tow-away protection (Y page 68).
X Deactivate automatic locking (Y page 187).
X Switch on the hazard warning lamps
(Y page 100).
X Turn the key in the ignition lock to position 0
and leave the key in the ignition lock. Towing the vehicle away with the rear
axle raised
When towing your vehicle away with the rear
axle raised, it is important that you observe the safety instructions (Y page 260).
! The ignition must be switched off if you are
towing the vehicle with the rear axle raised.
Intervention by ESP ®
could otherwise dam-
age the brake system. 262
RecoveryBreakdown assistance

The transmission automatically shifts to posi-
tion Pwhen you open the driver's or front-
passenger door or when you remove the key
from the ignition lock. In order to ensure that the
transmission stays in position Nwhen towing
the vehicle, you must observe the following
points:
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 127).
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position N.
X Release the brake pedal.
X Apply the electric parking brake.
X Deactivate tow-away protection (Y page 68).
X Deactivate automatic locking (Y page 187).
X Move the front wheels to the straight-ahead
position.
X Switch on the hazard warning lamps
(Y page 100).
X Turn the key in the ignition lock to position 0
and leave the key in the ignition lock. Transporting the vehicle
All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
X Turn the key to position 2in the ignition lock
(Y page 126).
X Shift the transmission to position N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the transmission to position P.
X Turn the key to position 0in the ignition lock
and remove it.
X Secure the vehicle.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transportation. Electrical fuses
Important safety notes
G
WARNING
If you manipulate, bridge or replace a faulty
fuse with a fuse of a higher amperage, the
electric cables could be overloaded. This may result in a fire. There is a risk of an accident
and injury.
Always replace faulty fuses with specified newfuses of the correct amperage.
Blown fuses must be replaced with fuses of the same rating, which you can recognise by the
colour and fuse rating. The fuse ratings are listed
in the fuse allocation chart.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified special- ist workshop, e.g. a Mercedes-Benz Service
Centre.
! Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the system concerned.
Only use fuses marked with an "S". Compo-
nents or systems could otherwise be dam-
aged.
The fuses in your vehicle disconnect faulty cir-
cuits. If a fuse blows, all the components on the circuit and their functions will fail. Before replacing a fuse
X Safeguard the vehicle against rolling away
(Y page 145).
X Switch off all electrical consumers.
X Vehicles without KEYLESS-GO: remove the
key from the ignition lock.
X Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The on-board electronics now have status 0.
This is the same as the key having been
removed.
The fuses are located in various fuse boxes: R fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed in
the direction of travel
R fuse box in the front-passenger footwell Electrical fuses
263Breakdown assistance Z