warning MERCEDES-BENZ B-CLASS HATCHBACK 2015 Service Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: B-CLASS HATCHBACK, Model: MERCEDES-BENZ B-CLASS HATCHBACK 2015Pages: 293, PDF Size: 10.83 MB
Page 69 of 293

Observe the information on warning lamps
(Y page 218) and display messages which may
be shown in the instrument cluster
(Y page 190).
Only use wheels with the recommended tyre
sizes. Only then will ESP ®
function properly.
Characteristics of ESP ®Characteristics of ESP
®
If the ÷ ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the ÷ESP®
warning lamp
flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any circum-
stances.
X When pulling away, only depress the acceler-
ator pedal as far as is necessary.
X Adapt your driving style to suit the prevailing
road and weather conditions.
Deactivating/activating ESP ®Important safety notes
You can select between the following statuses
of ESP ®
:
R ESP ®
is activated
R ESP ®
is deactivated G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilises the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations descri-
bed in the following.
It may be best to deactivate ESP ®
in the follow-
ing situations:
R when using snow chains
R in deep snow
R on sand or gravel
i Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilise the vehicle
if the vehicle starts to skid or a wheel starts to
spin. Deactivating/activating ESP
®
You can deactivate or activate ESP ®
via the on-
board computer (Y page 182).
ESP ®
deactivated:
The å ESP®
OFF warning lamp in the instru-
ment cluster lights up.
ESP ®
activated:
The å ESP®
OFF warning lamp in the instru-
ment cluster goes out.
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ESP®
warning lamp in the
instrument cluster flashes. In such situations,
ESP ®
will not stabilise the vehicle.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability
R Engine torque is no longer limited and the
drive wheels are able to spin
The spinning of the wheels results in a cutting
action for better traction on loose surfaces.
R Traction control is still activated
R COLLISION PREVENTION ASSIST is no longer
available; nor is it activated if you brake firmly
with assistance from ESP ®
R PRE-SAFE ®
is no longer available; it is also not
activated if you brake firmly with assistance
from ESP ®
R ESP ®
still provides support when you brake
firmly EBD (electronic brake force distribu-
tion)
General notes EBD monitors and controls the brake pressure
on the rear wheels to improve driving stability
while braking.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 61). G
WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the risk of skidding and an accident. 66
Driving safety systemsSafety
Page 70 of 293

You should therefore adapt your driving style
to the different handling characteristics. Have the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (Y page 216) as well as display
messages (Y page 192). ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety and
offers increased braking comfort. In addition to
the braking function, ADAPTIVE BRAKE also has
the HOLD function (Y page 154) and hill start
assist (Y page 128). STEER CONTROL
General notes STEER CONTROL helps you by transmitting a
noticeable steering force to the steering wheel
in the direction required for vehicle stabilisation.
This steering support is provided in particular if:
R both right wheels or both left wheels are on a
wet or slippery road surface when you brake
R the vehicle starts to skid
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 61).
No steering support is provided from STEER
CONTROL, if: R ESP ®
is malfunctioning
R the steering is faulty
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering. Recuperative Brake System
G
WARNING
In the event of malfunctions in the Recupera- tive Brake System, the following may occur: R
the braking performance of the electric
motor may be either reduced or not effec-
tive
R brake pedal resistance may be lower than
usual
R pedal travel may be longer than usual
If you do not make an additional effort to apply the brake yourself, the braking effect may not
be sufficient. There is a risk of an accident.
In the event of a malfunction, depress the
brake pedal further. The brake system is still
fully functional.
Observe the important safety notes on driving
safety systems (Y page 61).
The Recuperative Brake System converts the
kinetic energy when braking into electrical
energy. The electric motor is used as an alter-
nator during braking. This electrical energy is
then stored in the high-voltage battery.
You can find information about manually adjust- able recuperation under "Steering wheel gear-
shift paddles" (Y page 132).
If the warning light in the instrument cluster is lit up, there is a motor malfunction or a brake mal-
function.
Observe information regarding indicator and
warning lamps (Y page 215) as well as display
messages (Y page 190). Protection against theft
Immobiliser
The immobiliser prevents your vehicle from
being started without the correct key.
X To activate with the key: remove the key
from the ignition lock.
X To activate with KEYLESS-GO start func-
tion or KEYLESS-GO:
switch the ignition off
and open the driver's door.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the key
with you and lock the vehicle. Anyone can start
the drive system if a valid key has been left
inside the vehicle.
i The immobiliser is always deactivated when
you start the drive system. Protection against theft
67Safety Z
Page 74 of 293

Useful information
i This Owner's Manual describes all models,
series and optional equipment for your vehi-
cle that were available at the time of going to
press. National variations are possible. Note
that your vehicle may not be equipped with all
of the functions described. This is also the
case for systems and functions relevant to
safety.
i Read the information on qualified specialist
workshops: (Y page 23). Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion by, for example:
R releasing the parking brake
R shifting the transmission out of park posi-
tion P
R starting the vehicle's drive system
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock. !
Keep the key away from strong magnetic
fields. Otherwise, the remote control function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal film
R inside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function: do
not keep the key in the luggage compartment.
Otherwise, the key may not be detected, e.g.
when starting the drive system using the Start/
Stop button.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 69). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. You can open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 60).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 68). G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. Key
71Opening and closing Z
Page 77 of 293

There are several ways to deactivate the alarm:
X To deactivate the alarm with the key: press
the % or& button on the key.
or
X Insert the key into the ignition lock.
or X To deactivate the alarm with KEYLESS-GO:
press the Start/Stop button in the ignition
lock. The key must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
If you unlock the vehicle using the emergency
key element, the charge socket flap will not be
unlocked automatically.
Removing the emergency key element X
Push release catch :in the direction of the
arrow and, at the same time, remove emer-
gency key element ;from the key.
Further information about:
R unlocking the driver's door (Y page 80)
R unlocking the luggage compartment
(Y page 81)
R locking the vehicle (Y page 80)
Inserting the emergency key element X
Push emergency key element ;completely
into the key until it engages and release
catch :is back in its basic position. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
Mercedes-Benz recommends that you have the
battery replaced at a qualified specialist work-
shop.
Checking the battery X
Press the &or% button.
The battery is working properly if battery
check lamp :lights up briefly. 74
KeyOpening and closing
Page 81 of 293

Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion by, for example:
R releasing the parking brake
R shifting the transmission out of park posi-
tion P
R starting the vehicle's drive system
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Stow luggage or loads preferably in the luggage compartment. Observe the loading guidelines
(Y page 224).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key, the
double lock function is activated as standard. It
is then not possible to open the doors from
inside the vehicle. You can deactivate the dou-
ble lock function by deactivating the interior
motion sensor (Y page 69). The doors can then
be opened from the inside after the vehicle has been locked from the outside. You can open the
rear doors from inside the vehicle if they are not secured by the child-proof locks (Y page 60).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 68). Unlocking and opening the doors
from the inside
X
Pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and opens.
For all countries except the United Kingdom:
You can open a door from inside the vehicle
even if it has been locked. You can only open the rear doors from inside the vehicle if they are not secured by the child-proof locks (Y page 60).
If the vehicle has previously been locked with
the key from the outside, opening a door from
the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm (Y page 68).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors 78
DoorsOpening and closing
Page 84 of 293

i
If you lock the vehicle as described above,
the charge socket flap is not locked. The anti-
theft alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 284).
Stow luggage or loads preferably in the luggage
compartment. Observe the loading guidelines
(Y page 224).
Do not leave the key in the luggage compart-
ment. You could otherwise lock yourself out.
The tailgate can be:
R opened and closed manually from outside
R emergency release activated from the inside Opening/closing from the outside
Opening X
Press the %button on the key.
X Pull handle :.
X Raise the tailgate.
Closing X
Pull the tailgate down using handle :.
X Let the tailgate to drop into the lock.
X If necessary, lock the vehicle with the &
button on the key or with KEYLESS-GO. Tailgate emergency release
General notes !
The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 284). Luggage compartment
81Opening and closing Z
Page 85 of 293

If the tailgate can no longer be unlocked:
R using the key, or
R using the remote operating switch in the door
control panel:
Use the emergency release on the inside of the tailgate.
You can reach the emergency release via the
luggage compartment.
Opening X
Remove the luggage compartment cover
(Y page 230).
X Fold rear seat backrest forwards
(Y page 228).
X Take the emergency key element out of the
key (Y page 73).
X Insert emergency key element ;into open-
ing :in the trim and push it in.
X Open the tailgate.
X Insert the emergency key element into the
key (Y page 74). Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from travelling
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side window
only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi- tute for your attention when closing a side win-
dow. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing, make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. 82
Side windowsOpening and closing
Page 86 of 293

Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each door for the corresponding side window.
The switches on the driver's door take prece-
dence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or 2in the ignition
lock (Y page 126).
X To open manually: press and hold the cor-
responding button.
X To open fully: press the button beyond the
point of resistance and release it.
Automatic operation is started.
X To close manually: pull the corresponding
button and hold it.
X To close fully: pull the button beyond the
point of resistance and release it.
Automatic operation is started.
X To interrupt automatic operation: press/
pull the corresponding switch again.
i If you press/pull the switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You
can stop automatic operation by pressing/
pulling again.
i You can continue to operate the side win-
dows after switching off the drive system or
removing the key. This function remains
active for five minutes or until the driver's or
front-passenger door is opened. i
The side windows cannot be operated from
the rear when the override feature for the side
windows is activated (Y page 61). Convenience opening feature
Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive Package or
AMG Exclusive Package: you can ventilate the
vehicle before you start driving.
The key can also be used to carry out the fol-
lowing functions simultaneously:
R unlock the vehicle
R open the side windows
The convenience opening feature can only be
operated using the key.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
X Vehicles with Exclusive Package or AMG
Exclusive Package but without KEYLESS-
GO and the KEYLESS-GO start function:
for
the following operations, point the tip of the
key at the door handle on the driver's door.
The key must be close to the driver's door
handle.
i Vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: the key must be in
close proximity to the vehicle.
X Press and hold the %button until the side
windows reach the desired position.
X To interrupt convenience opening: release
the % button. Convenience closing feature
Important safety notes G
WARNING
When using convenience closing, you could
become trapped within the sweep of the clos- ing window. There is a risk of injury.
Monitor the entire closing procedure when
using convenience closing. When closing,
make sure that no one has any parts of the
body within the closing area.
Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive Package or Side windows
83Opening and closing Z
Page 88 of 293

Problems with the side windows
G
WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing function is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, releasethe switch or push the switch again to reopen the side window. Problem
Possible causes/consequences and
M MSolutions A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects.
X Close the side window. A side window cannot be
closed and you cannot
see the cause. If a side window is obstructed during closing and reopens again
slightly:
X Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
X Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed without the anti-entrapment feature. Side windows
85Opening and closing Z
Page 89 of 293

Useful information
i This Owner's Manual describes all models,
series and optional equipment for your vehi-
cle that were available at the time of going to
press. National variations are possible. Note
that your vehicle may not be equipped with all
of the functions described. This is also the
case for systems and functions relevant to
safety.
i Read the information on qualified specialist
workshops: (Y page 23). Correct driver's seat position
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the vehicle's drive system. X
Observe the safety notes on seat adjustment
(Y page 87).
X Make sure that seat =is correctly adjusted.
Manual seat adjustment (Y page 88)Electrical seat adjustment (Y
page 88)
When adjusting the seat, make sure that:
R you are as far away from the driver's airbag
as possible
R you are sitting in a normal upright position
R you can fasten the seat belt properly
R you have moved the backrest to an almost
vertical position
R you have set the seat angle so that your
thighs are gently supported
R you can depress the pedals properly
X Check whether the head restraint is adjusted
correctly (Y page 89).
When doing so, make sure that you have
adjusted the head restraint so that the back of
your head is supported at eye level by the
centre of the head restraint.
X Observe the safety notes on steering column
adjustment (Y page 92).
X Make sure that steering wheel :is adjusted
correctly.
Adjusts the steering wheel (Y page 92)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent
R you can move your legs freely
R you can see all the displays in the instru-
ment cluster clearly
X Observe the safety guidelines for seat belts
(Y page 36).
X Check whether you have fastened seat
belt ;properly (Y page 37).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your shoul-
der
R be routed across your hips in the pelvic
area
X Before starting off, adjust the rear-view mirror
and the exterior mirrors (Y page 93) so that
you have a good view of road and traffic con-
ditions.
X Vehicles with a memory function: save the
seat and exterior mirror settings
(Y page 96). 86
Correct driver's seat positionSeats, steering wheel and mirrors