steering MERCEDES-BENZ B-CLASS HATCHBACK 2015 Repair Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: B-CLASS HATCHBACK, Model: MERCEDES-BENZ B-CLASS HATCHBACK 2015Pages: 293, PDF Size: 10.83 MB
Page 210 of 293
Display messages
Possible causes/consequences and
M
MSolutions You inadvertently touched the multifunction steering wheel while
steering intervention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 158).Park Assist inoper‐ Park Assist inoper‐
ative ative You have just carried out a large number of turning or parking manoeu-
vres.
Active Parking Assist will become available again after approximately ten minutes (Y page 158).
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Switch off the drive system and start it again.
If the multifunction display still shows the display message:
X Consult a qualified specialist workshop. PARKTRONIC is faulty.
X Consult a qualified specialist workshop. Park Assist Park Assist
switched off switched off The vehicle is parked. A warning tone also sounds.
The display message disappears automatically. Traffic
Traffic
Sign
SignAssist
Assist
currently unavaila‐
currently unavaila‐
ble ble See
SeeOwner's
Owner's Man‐
Man‐
ual
ual Traffic Sign Assist is temporarily inoperative.
Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
X Clean the windscreen.
If the system detects that the camera is fully operational, the display message disappears.
Traffic Sign Assist is operational again. Traffic Traffic
Sign
SignAssist
Assist
inoperative
inoperative Traffic Sign Assist is faulty.
X Consult a qualified specialist workshop. Cruise control and
Cruise control and
SPEEDTRONIC inoper‐ SPEEDTRONIC inoper‐
ative ative SPEEDTRONIC and cruise control are malfunctioning.
A warning tone also sounds.
X Consult a qualified specialist workshop. Display
messages
207On-board computer and displays Z
Page 212 of 293
Tyres
Display messages
Possible causes/consequences and
M
MSolutions Rectify tyre pres‐
Rectify tyre pres‐
sure sure The tyre pressure is too low in at least one of the tyres, or the tyre
pressure difference between the wheels is too great.
X Check the tyre pressures at the next opportunity (Y page 270).
X If necessary, correct the tyre pressure.
X Restart the tyre pressure monitor (Y page 272).Check tyre(s)
Check tyre(s) The tyre pressure in one or more tyres has dropped significantly. The
wheel position appears in the multifunction display.
A warning tone also sounds.
G WARNING
Underinflated tyres pose the following risks:
R the tyres may burst, especially as the load and vehicle speed
increase
R the tyres may wear excessively and/or unevenly, which may greatly
impair tyre traction
R the driving characteristics, as well as steering and braking, may be
greatly impaired
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Safeguard the vehicle against rolling away (Y page 145).
X Check the tyres and, if necessary, follow the instructions for a flat
tyre (Y page 249).
X Check the tyre pressure (Y page 270).
X If necessary, correct the tyre pressure. Warning tyre defect Warning tyre defect The tyre pressure in one or more tyres has dropped suddenly. The
wheel position appears in the multifunction display.
G WARNING
If you drive with a flat tyre, there is a risk of the following hazards: R a flat tyre affects the ability to steer or brake the vehicle
R you could lose control of the vehicle
R continued driving with a flat tyre will cause excessive heat build-up
and possibly a fire
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Safeguard the vehicle against rolling away (Y page 145).
X Check the tyres and, if necessary, follow the instructions for a flat
tyre (Y page 249). Display
messages
209On-board computer and displays Z
Page 215 of 293
Display messages
Possible causes/consequences and
M
MSolutions Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
If you are able to steer safely:
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. Telephone Telephone
No
Noservice
service Your vehicle is outside the network provider's transmitter/receiver
range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 241).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. î
Charger cable con‐ Charger cable con‐
nected nected The charging cable is still connected to the vehicle socket.
X Remove the charging cable from vehicle socket. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. 212
Display
messagesOn-board computer and displays
Page 220 of 293
Problem
Possible causes/consequences and
M
MSolutions !֌J
The yellow ABS, ESP
®
,
ESP ®
OFF and brakes
warning lamps are lit
while the drive system is running. ABS is temporarily unavailable. Therefore, BAS, RBS, COLLISION PRE-
VENTION ASSIST PLUS, ESP ®
, EBD (electronic brake force distribu-
tion), PRE‑SAFE ®
, the HOLD function, hill start assist and the adaptive
brake lights, for example, are also deactivated.
Possible causes:
R Self-diagnosis is not yet complete
R The on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affected.The braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is a risk of an accident.
X Carefully drive on a suitable stretch of road making slight steering
movements at a speed above 20 km/h.
The functions mentioned above are available again when the warn-
ing lamp goes out.
If the warning lamp is still on: X Observe the additional display messages in the multifunction dis-
play.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. Warning and indicator lamps in the instrument cluster
217On-board computer and displays Z
Page 224 of 293
Problem
Possible causes/consequences and
M
MSolutions ֌J
The yellow ESP
®
, ESP ®
OFF and brakes warning
lamps are lit while the
drive system is running. ESP
®
, BAS, PRE‑SAFE ®
, the HOLD function and hill start assist are
temporarily unavailable.
The adaptive brake lights and COLLISION PREVENTION ASSIST PLUS
may also have failed.
ATTENTION ASSIST is deactivated.
Self-diagnosis is not yet complete
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above.
The braking distance may thus increase in an emergency braking sit-
uation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steering
movements at a speed above 20 km/h.
The functions mentioned above are available again when the warn- ing lamp goes out.
If the warning lamp is still on: X Observe the additional display messages in the multifunction dis-
play.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. Warning and indicator lamps in the instrument cluster
221On-board computer and displays Z
Page 226 of 293
Tyres
Problem
Possible causes/consequences and
M
MSolutions h
The yellow tyre pressure
monitor warning lamp
(pressure loss/malfunc-
tion) is lit.
The tyre pressure monitor has detected a loss of pressure in at least
one of the tyres.
G WARNING
Underinflated tyres pose the following risks:
R the tyres may burst, especially as the load and vehicle speed
increase
R the tyres may wear excessively and/or unevenly, which may greatly
impair tyre traction
R the driving characteristics, as well as steering and braking, may be
greatly impaired
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 145).
X Observe the additional display messages in the multifunction dis-
play.
X Check the tyres and, if necessary, follow the instructions for a flat
tyre (Y page 249).
X Check the tyre pressure (Y page 270).
X If necessary, correct the tyre pressure. h
The yellow tyre pressure
monitor warning lamp
(pressure loss/malfunc-
tion) flashes for approx-
imately one minute and
then remains lit.
The tyre pressure monitor is faulty.
G WARNING
The system is possibly unable to detect or register low tyre pressure.
There is a risk of an accident.
X Observe the additional display messages in the multifunction dis-
play.
X Consult a qualified specialist workshop immediately. Warning and indicator lamps in the instrument cluster
223On-board computer and displays Z
Page 235 of 293
X
Attach hook =to the luggage compart-
ment's upper seal ?.
X To close: detach hook =from upper seal ?.
X Fasten hook =to the bracket on the under-
side of the luggage compartment floor.
X Fold the luggage compartment floor down.
X Press the luggage compartment floor down
until it engages.
Setting the height of the luggage com-
partment floor The stowage well under the luggage compart-
ment floor can be increased or decreased in size
as necessary. To do this, you can lock the floor
at two different heights. The upper catch gives a
flat load surface when the rear bench seat is
folded forward. X
To raise: using handle :, lift up luggage
compartment floor ;in the direction of
arrow =and pull it upwards.
X Lower luggage compartment floor ;again.
To do this, push the luggage compartment
floor away so that it engages in the guide on
the upper level.
Luggage compartment floor ;engages in
the upper position. i
Carry out this step using both hands.
X To lower: raise luggage compartment
floor ;slightly using handle :and pull it
towards you.
X Lower luggage compartment floor ;again
slowly. Whilst doing so, press the luggage
compartment floor into the lower level.
Luggage compartment floor ;engages in
the lower position. Roof carrier
Important safety notes G
WARNING
When a load is transported on the roof, the
vehicle's centre of gravity rises and the han-
dling changes. If you exceed the maximum
roof load, the handling as well as steering and braking characteristics are severely affected.
There is a risk of an accident.
Always observe the maximum roof load and
adapt your driving style.
You will find information on the maximum roof
load in the "Technical data" section
(Y page 284).
An incorrectly secured roof carrier or roof load
may become detached from the vehicle. You
must therefore ensure that you observe the roof
carrier manufacturer's installation instructions.
Attaching the roof carrier X
Open covers :carefully in the direction of
the arrow.
X Fold covers :upwards. 232
Stowage areasSto
wing an d features
Page 240 of 293
If it is permitted by law to operate communica-
tions equipment while the vehicle is in motion,
you may only do so if the traffic situation per-
mits. You may otherwise be distracted from the
traffic conditions, cause an accident and injure
yourself and others.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus-
sion surrounding the possible health risk posed by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in the
vehicle
R that mutual interference between the vehicle
electronics and mobile phones is minimised
An exterior aerial has the following advantages:
R it conducts the electromagnetic fields gener-
ated by a wireless device to the exterior
R the field strength in the vehicle interior is
lower than in a vehicle that does not have an
exterior aerial
Information on retrofitting two-way radios and
mobile phones (RF transmitters) (Y page 280).
General notes There are various mobile phone brackets that
may be fitted in your vehicle; in some cases,
these are country-specific.
More information on suitable mobile phones,
mobile phone brackets and on connecting Blue-
tooth ®
-capable mobile phones to
COMAND Online/Audio 20 can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
The functions and services available when you
use the phone depend on your mobile phone
model and service provider.
Using a mobile phone To connect a mobile phone to the exterior aerial
and charge it, insert it into the mobile phone
bracket. X
Open the telephone compartment
(Y page 226).
X Place the mobile phone bracket into the pre-
installed fitting; see the separate installation
instructions for the mobile phone fitting.
X Insert the mobile phone into the mobile phone
bracket; see the separate installation instruc- tions for the mobile phone fitting.
i The mobile phone can also be operated
without being in the bracket. However, the
charging function and aerial function are not
available.
In order to use Bluetooth ®
(SAP profile) on your
telephone module, you must first insert the tele-
phone module into the pre-installed fitting. This connects it to the exterior aerial. If you wish to
charge the mobile phone, then you must con-
nect it to a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in the
Digital Owner's Manual.
Operating the mobile phone You can operate the telephone using the
6
and ~ buttons on the multifunction steering
wheel. You can operate other mobile phone
functions via the on-board computer
(Y page 181).
When you remove the key from the ignition lock, the mobile phone is disconnected from the vehi-cle. You can then no longer make calls using the
hands-free system.
If a call is active and you remove the key from
the ignition lock, the conversation is transferred over to the mobile phone. It is then possible to
continue the conversation on the mobile phone. Features
237Stowing and features Z
Page 245 of 293
Hiding service messages
X Press the aor% button on the steering
wheel. Displaying service messages
X Switch the ignition on.
X Press the =or; button to select the
Serv.
Serv. menu.
X Press the 9or: button to select the
ASSYST
ASSYST PLUS
PLUSsubmenu and confirm by press-
ing the abutton.
The service due date appears in the multi-
function display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in the Service Booklet. This may otherwise lead
to increased wear and damage to the major
assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements The prescribed service interval is based on nor-
mal operation of the vehicle. Service work will
need to be performed more often if the vehicle is
operated under arduous conditions or increased loads. This can be the case, for example, when
driving frequently in mountainous areas or on
poor road surfaces.
The tyres must be checked more frequently if
the vehicle is operated under increased loads.
Further information can be obtained at a quali-
fied specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving abroad An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain further information from any Mercedes-Benz
Service Centre. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any of
the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning. Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. 242
CareMaintenance and care
Page 250 of 293
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes or waxes. There is otherwise a risk of damag-
ing the surface.
X Wipe the wooden trim and trim elements with
a damp, lint-free cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use a microfibre cloth to clean covers
made out of real leather, artificial leather or
DINAMICA. If used frequently, this can dam-
age the cover.
Note that regular care is essential to make sure
that the appearance and comfort of the covers
are retained over time.
Genuine leather seat covers
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully with
a damp cloth and then wipe the covers
down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a qualified specialist workshop.
Leather is a natural product.
It has natural surface properties, e.g.:
R unevenness in structure
R marks caused by growth and injury
R subtle colour differences These are characteristics of leather and not
material faults.
Seat covers from other materials
! Observe the following when cleaning:
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid).
R clean cloth covers with a microfibre cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully, and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning results
depend on the type of dirt and how long it
has been there.
R Clean DINAMICA covers with a damp cloth.
Make sure that you wipe entire seat sec-
tions to avoid leaving visible lines.
Cleaning the seat belts G
WARNING
Seat belts may be severely weakened if
bleached or coloured. This may lead to the
seat belts, for example, tearing or failing in an accident. There is an increased risk of injury,
possibly even fatal.
Never bleach or colour seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts at
temperatures above 80 † or in direct sun-
light.
X Use clean, lukewarm water and soap solution.
Cleaning the roof lining and carpets X
Roof lining: if it is very dirty, use a soft brush
or dry shampoo.
X Carpets: use the carpet and textile cleaning
agents recommended and approved by
Mercedes-Benz. Care
247Maintenance and care Z